Volkswagen Passat Complaints (1998)

331 consumer complaints on file.

#886332April 19, 2001
STEERING:RACK AND PINION
WHILE DRIVING AND STEERING COULD HEAR A LOUD NOISE. THEN, HAD TAKEN VEHICLE TO DEALER. DEALER FOUND THAT RACK AND PINION WAS LEAKING AND HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885028April 4, 2001
VISIBILITY:WINDSHIELD
DRIVER'S SIDE BACK WINDOW HAD TROUBLE OPENING AND CLOSING. CURRENTLY, DRIVER'S SIDE FRONT WINDOW HAD TROUBLE OPENING AND CLOSING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885029April 4, 2001
VISIBILITY:WINDSHIELD
DRIVER'S FRONT AND SIDE DOORS HAD TROUBLE OPENING AND CLOSING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883376March 19, 2001
AIR BAGS:SIDE/WINDOW
AT 70 MPH SIDE AIR BAGS WENT OFF. CAR FILLED WITH SMOKE SWERVED OFF ROAD. CONSUMER CONTACTED VOLKSWAGEN WHICH WAS LOOKING INTO THE PROBLEM. *AK THE MANUFACTURER WAS UNWILLING NEITHER TO INVESTIGATE THE CAUSE NOR TO FIX THE DEPLOYED AIR BAG. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742545March 16, 2001
SUSPENSION:FRONT
VECHICLE WAS AT DEALER FOR 30 DAYS ON FINAL ATTEMPT TO REPAIR THE SUSPENSION NOISE. NOISE WAS DUPLICATED BY SHOP FOREMAN, SERVICE ADVISOR AND TECH. COMMENT FROM THEM WAS.......WE HEAR IT BUT WE DON'T KNOW HOW TO FIX IT. COME BACK WHEN IT GETS WORSE. ONLY ON THREAT OF A BUY BACK DID THEY FINALLY RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742159March 9, 2001
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF OPENS SPONTANEOUSLY WHILE DRIVING WITH NO CONTROL OVER SHUTTING IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741389February 23, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE BEEN ADVISED THAT BOTH FRONT BRAKES REQUIRE NEW ROTORS ALTHOUGH PADS HAVE NOT WORN THROUGH. GIVEN THE MILEAGE, THIS SEEMS LIKE A DEFECT. THE MANUFACTURER HAS DECLINED TO ASSIST AS THE VEHICLE IN NO LONGER UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740609February 8, 2001
SUSPENSION:FRONT
HEARD SUSPENSION TYPE NOISE WHEN EXITING VEHICLE AND PUSHING ON FRONT END. DEALER ONLY CHARGED ME 50% ON PARTS SINCE IT SHOULDN'T HAVE FAILED SO SOON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740611February 8, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
BEARING FAILED IN WATER PUMP CAUSED TIMING CHAIN TO LOOSEN. THIS RESULTED IN A VALVE BENDING WHILE DRIVING ON THE INTERSTATE HIGHWAY. THERE WERE NO WARNINGS PRIOR TO ENGINE HALTING WHILE DRIVING AT 70 MPH. DEALER ENDED UP REPLACING ENGINE AT NO COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559528February 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, STEERING, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
THE CONSUMER TOOK THE VEHICLE TO BE SERVICED BECAUSE THE BRAKES WERE MAKING NOISE, THE DEALER SAID THE BRAKES WERE OK, AT 22K MILES CONSUMER WAS TOLD THAT THE BRAKE ROTORS AND PADS HAD TO BE REPLACED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879866February 6, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE REAR DOOR FAILS TO OPEN FROM INSIDE AND OUTSIDE OF VEHICLE DUE TO LATCH FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739848January 23, 2001
STRUCTURE:BODY, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
DEALER STATE; WATER LEAK FROM FIREWALL FROM DRAINS IN COWLPANEL BEING CLOGGED, SHORTING OUT TRANSMISSION CONTROL MODULE 1,200 IN REPAIRS OWNERS RESPONSIBLE, BUT MANUAL DOESN'T INCLUDE IN MAINTENENCE. MANUFACTURER DEFECT OF A DENIED CLAIM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559074January 22, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 70 MPH THE ENGINE DUST COVER FLEW OFF, THIS HAPPENS RIGHT AFTER THE OIL HAS BEEN CHANGED, THE ENGINE DUST COVER HAS FLEW OFF A TOTAL OF 3 TIMES. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878358January 17, 2001
STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TOOK VEHICLE TO DEALER & WAS INFORMED BY MECHANIC THAT RACK NEEDED TO BE REPLACED DUE TO POWER STEERING LEAKING FLUID THROUGH IT. ALSO ROTORS WERE REPLACED DUE TO EXCESSIVE WEAR. FUEL TANK HAD COLLAPSED & WAS NOT ACCEPTING ANY FUEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738088December 21, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN THE ENGINE DUST COVER LOOSENS AT HIGH SPEED IT'S LIKE AN EXPLOSION OCCURS. THIS HAS HAPPENED AFTER OIL CHANGES AT 3 DIFFERENT VW SERVICE CENTERS IN HOUSTON. I ADVISED GERD KLAUSS, PRES. VW ON 11-27-00. HIS ASSOCIATE JOE BERTRAND CALLED TO SUGGEST I ASK A VW SERVICE MANAGER WHAT WOULD RESOLVE THE PROBLEM - IT'S THEIR DESIGN THAT'S FAULTY AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737650December 11, 2000
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED WITHOUT ANY ROAD DAMAGE. VERIFIED BY DEALER!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558303December 6, 2000
TIRES:TREAD/BELT
CONSUMER TOOK VEHICLE IN FOR THEN 50,000 MILE SERVICE, THREE OF THE CONTINENTAL CONTI TOURING CONTACT RADIAL TIRES 195/65 R15 TIRES WERE SHOWING SIGNS OF TREAD SEPARATION AND REQUIRED REPLACEMENT, PRIOR TO THIS THE VEHICLE EXPERIENCED A BLOW OUT IN JANUARY 1999 DUE TO POSSIBLE DEFECT IN THE TREAD ALSO. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875835December 1, 2000
SUSPENSION:FRONT:WHEEL BEARING
LOWER CONTROL ARM HAS WORN OUT, AND FRONT END NEEDS TO BE REALIGNED. DEALER HAS INSPECTED VEHICLE. *AK CONTROL ARMS WORN OUT DUE TO DEFECTIVE BUSHINGS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557398November 9, 2000
STEERING:RACK AND PINION:RACK
LEAKING POWER STEERING FLUID, REPLACED RECK. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557020November 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE EXPERIENCING BRAKE PROBLEMS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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