Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#10148089January 19, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS MODULE FAILURE. SAME AS EVERYONE ELSE'S ON THIS COMPLAINT LIST. I'D LIKE TO ONLY ADD THAT I TOOK THE CAR IN TWICE ONLY TO HAVE THEM TELL ME THE SECOND TIME THAT THE PART WOULD TAKE TEN (10) BUSINESS DAYS TO ORDER BECAUSE OF THE APPARENT BACK LOG. THAT TELLS YOU THE PREVALENCE OF THE PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE. AND AS ONE VW SERVICE MANAGER TOLD ME, "YOU CAN DRIVE AROUND WITH THE ABS LIGHT ON, JUST AVOID HARD BRAKING." THANKS FOR THE TIP. I WAS THINKING OF PURCHASING A VAN FROM VW...GUESS AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147359January 10, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN NOVEMBER OF 2005 MY VW PASSAT BEGAN TO INTERMITTENTLY HAVE THE ABS WARNING LIGHT COME ON. MY LOCAL DEALER SAID IT WOULD BE $2000 TO REPLACE THE ABS CONTROL MODULE AND THAT THE PART WAS NOT EVEN AVAILABLE. AFTER A SIMPLE SEARCH UNDER "VW ABS CONTROL MODULE FAILURE" IT IS CLEAR THAT MANY HUNDREDS OF PEOPLE HAVE HAD EXACTLY THE SAME PROBLEM. THIS IS CLEARLY A DEFECTIVE PART. IT GOES TO THE SAFETY OF THE VEHICLE AS WARNING LIGHTS INDICATE "BRAKE FAILURE" AND STOP IMMEDIATELY. FROM THE MANY THREADS, AND MY EXPERIENCE, IT IS CLEAR THAT VW IS AWARE OF THIS DEFECT BUT DOES NOTHING. WHY ARE THEY NOT FORCED TO REPLACE THIS DEFECTIVE PART THAT EFFECTS THE SAFETY OF MY CAR? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147323January 9, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS AND BRAKE WARNING LIGHTS CAME ON, THE TRIP COMPUTER DISPLAYED "STOP", "BRAKE FAILURE" AND "SERVICE MANUAL" LIGHTS, AND THERE WERE A SEQUENCE OF LOUD BEEPS. AFTER TALKING TO THE VW MECHANIC, WHO READ AND LOOKED UP THE DTCS, I DISCOVERED IT'S A PROBLEM WITH THE ABS CONTROL MODULE. THERE IS A REPLACEMENT FOR JUST THE CONTROL MODULE AND NOT THE ENTIRE ABS UNIT, MODEL NUMBER 8E0-998-375-G, AVAILABLE FROM THE VW DEALER FOR $686 PLUS LABOR COSTS TO INSTALL. STILL, MY CAR ONLY HAS 63,000 MILES ON IT!! IT IS A 2000 VW PASSAT 1.8T. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146852January 4, 2006
ENGINE AND ENGINE COOLING:ENGINE
ALEXANDRIA VW DAMAGED MY ENGINE AND REFUSES TO TAKE RESPONSIBILITY FOR PROVING A REPLACEMENT ENGINE. ALSO, VW OF AMERICA WON'T REPLACE A DEFECTED ENGINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145850December 21, 2005
STRUCTURE
BATTERY DRAIN WAS DESIGNED TOO SMALL, SO IT'S CLOGGED. THERE IS A WATER LEAK ENTERING FROM POLLEN FILTER THROUGH THE HOUSING DOWN TO TCM WHICH CAUSED A DAMAGE TO TCM(TRANSMISSION CONTROL MODULE). ALTHOUGH THIS IS A DESIGN ISSUE I WAS TOLD THAT THIS IS AN OUTSIDE INFLUENCE SO IT DOESN'T COVER UNDER WARRANTY. I WAS DRIVING OUT OF PARKING LOT AND THE GEAR WON'T SHIFT OUT OF SECOND. SO I RESTARTED THE CAR THEN EVERYTHING WAS NORMAL. BUT SHORTLY AFTER IT WENT BACK TO THE SAME. AND WHEN I PUT THE VEHICLE IN PARK, GEAR SHIFT OUT OF PARK WITHOUT HAVING TO PUT YOUR FOOT ON BRAKE. VERY DANGEROUS. NOTHING HAS DONE FROM DEALERSHIP UNDER WARRANTY YET NOR THERE ISN'T ANY RECALL . I'M STILL WAITING FOR A CALL BACK FROM VOLKSWAGEN. BUT THE DEALER WANTS ME TO REPAIR IT AT MY COST FOR $2000 EVEN THOUGH IT IS POWER TRAIN COMPONENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145571December 19, 2005
STRUCTURE
AFTER RECENT RAIN, A POOL OF WATER COLLECTED ON THE RIGHT REAR FLOOR. ELECTRONICS ARE STARTING TO MALFUNCTION. APPRENTLY IS A HUGE PROBLEM THAT HASNT BEEN RESOLVED. HTTP://WWW.THEAUTOBAHN.COM/FORUM/ARCHIVE/INDEX.PHP/T-12789.HTML. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143445November 22, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DT: THE CONTACT WAS COMPLAINING ABOUT A FRONT SUSPENSION CONTROL ARM:LOWER ARM PROBLEM. THE RUBBER BOOT PREMATURELY WORE OUT. HE RECEIVED A SPECIAL SERVICE ACTION FOR THIS PROBLEM IN NOVEMBER 2004 FROM THE MANUFACTURER. HE TOOK THE VEHICLE TO LOCAL DEALER FOR REPAIRS. LATER, WHILE HE WAS INSPECTING THE VEHICLE, HE DISCOVERED THE DEFECTIVE PART HAD NOT BEEN REPLACED. WHEN HE CONTACTED THE DEALER, THEY WERE NO LONGER WILLING TO OFFER A FREE REMEDY UNDER THIS SPECIAL SERVICE CAMPAIGN. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143402November 21, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHEN I BROUGHT MY 2000 VW PASSAT (55K MILES) TO DEALER FOR SERVICE, THEY SAID THAT THE COOLING SYSTEM HAS SLUDGE. THE RADIATOR, HEATER CORE NEEDED TO BE REPLACED AND NEED TO HAVE COOLANT FLUSH FOR 2 TIMES. THE TOTAL IS $2600!!! THE SERVICE ADVISOR SAID THE ONLY CAUSE WOULD BE WRONG TYPE OF COOLANT, BUT I HAVE NOT DONE SERVICE OTHER THAN THE VW DEALER. SO, I SUSPECT THAT THAT IS DEFECT IN THE COOLING SYSTEM OF THE 2000 PASSAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143269November 19, 2005
POWER TRAIN:CLUTCH ASSEMBLY
I CURRENTLY HAVE ABOUT 43K MILES AND I HAVE NOTICED FOR SOME TIME NOW THAT THE CLUTCH NEEDED TO BE LET OUT FURTHER THAN SEEMED NORMAL FOR IT TO ENGAGE. I'VE MENSIONED IT SEVERAL TIMES WHEN IT WAS IN FOR ROUTINE SERVICE, AND WAS TOLD IT WAS 'NORMAL' AND THEY COULDN'T ADJUST IT. AS I WAS DRIVING AND WENT TO SHIFT, I NOTICE THAT ALL OF A SUDDEN IT HAD TO BE LET ALMOST ALL THE WAY BEFORE ANYTHING HAPPEND; IT FELT VERY DIFFERENT. TOOK IT TO THE DEALER THE NEXT DAY AND FOUND OUT THAT IT WAS "BURNT OUT." AT ONLY 42K MILES, IT SEEMS A LITTLE PREMATURE TO HAVE BURNED OUT A CLUTCH ALREADY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143100November 18, 2005
ELECTRICAL SYSTEM
FOR NO APPARENT REASON THE CAR CAUGHT FIRE ON THE RIGHT (PASSENGER) SIDE OF THE ENGINE COMPARTMENT. THE GARAGE WHERE THE CAR IS SERVICED INVESTIGATED AND SAID THAT THEY CANNOT SEEM TO FIND A CAUSE OTHER THAN IT MAY HAVE BEEN ELECTRICAL. THE CAR IS A COMPLETE LOSS. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10142775November 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
INTER.,BRAKE ABS LIGHT W/STOP DO NOT DRIVE MESSAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142790November 15, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
PREMATURE TIE ROD FAILURE. LEFT AND RIGHT TIE ROD ENDS ARE PREMATURELY WORN RESULTING IN THE PASSENGER SIDE TIE ROD IN BREAKING, PARTS NEED TO REPAIR DAMAGE, LEFT AND RIGHT TIE ROD ASSEMBLY, BALL JOINTS, 1/2 SHAFTS. ESTIMATED REPAIR COST $1678. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142555November 14, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2000 PASSAT ABS COMPUTER MODULE IS FAILING. SEVERAL POSTINGS HAVE ALREADY OCCURRED - SHOULD BE A MANUFACTURER'S RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142227November 9, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 2000 VOLKSWAGEN PASSAT HAS 92,000 MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. I HAVE AN ERROR INDICATING THAT THE COMPUTER CAN NO LONGER COMMUNICATE WITH THE ABS CONTROLLER. ACCORDING TO ONE OF THE VW CHAT GROUPS, THE REPLACEMENT PUMPS COST APPROXIMATELY $2000. I THINK THE CAR IS TOO NEW TO HAVE AN ABS FAILURE AND THE COST IS EXCESSIVE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142340November 9, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2000 VW PASSAT 1.8 L TURBO 4 CYL. ABS CONTROL MODULE FAILURE. SAFETY ISSUE. VW WANTS $1,800 TO REPAIR PART. FLASHING LIGHTS APPEAR IN RANDOM PATTERN WARNING ABOUT MALFUNCTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141752November 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS WARNING LIGHT WILL COME ON AFTER DRIVING FOR A PERIOD OF TIME, OR WILL NOT COME ON AT ALL, OR WILL STAY ON ALL THE TIME. DEALERSHIP HAS QUOTED REPAIR ESTIMATE OF $1700 TO REPLACE MODULE. THEY ADVISED THAT THIS SHOULD BE RECALLED AS THEY ARE SEEING MORE OF THESE COME IN WITH ABOUT THE SAME MILEAGE, JUST OUT OF WARRANTY. TECHNICAL BULLETIN HAS BEEN ISSUED FOR THIS REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141489November 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS CONTROL MODULE ON 2000 VW PASSAT FAILED IN OCTOBER 2005. REPLACEMENT COSTS APPROXIMATELY $1000. ACCORDING TO SEVERAL INTERNET FORUMS, THIS IS A COMMON PROBLEM THAT VW IS REFUSING TO ACKNOWLEDGE. A RECALL IS NEEDED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141421November 1, 2005
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL GAUGE READS FULL WHEN, IN FACT, IT IS NOT. THIS VEHICLE HAS ONLY RECEIVED 93 OCTANE GASOLINE PER THE MANUFACTURER'S REQUIREMENTS AND NO ADDITIVES OR OTHER CHEMICALS HAVE BEEN ADDED TO THE FUEL TANK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140710October 25, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
I HAVE A 2000 VOLKSWAGEN PASSAT GLS 5 SPEED MANUAL CAR WITH 65000 MILES; FOR PAST 6 MONTHS WHILE CRUISING ON THE HIGHWAY WITH SPEEDS ABOVE 65 MPH, THE CRUISE CONTROL AUTOMATICALLY GETS ENGAGED MANY A TIMES EVEN THOUGH I HAVE NEVER SWITCHED THE CRUISE CONTROL ON. THIS HAS HAPPENED ATLEAST 10 TIMES IN THE LAST 6 MONTHS AND I HAVE NO WAY OF KNOWING HOW AND WHEN IT GETS ENGAGED. I HAVE TO BE ALWAYS ALERT TO PRESS THE BRAKE TO DISENGAGE-ENGAGE THIS. PLEASE LET ME KNOW IF YOU NEED MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139781October 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FAILURE OF ABS BRAKE SYSTEM ON VW PASSAT, YR=2000, MODEL=PASSAT, ENGINE 2.8L. BOSCH ABS 5.3 (VW P/N 8EO 614 111 AH) HAS VERY POOR RELIABILITY HISTORY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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