Volkswagen ID.4 Complaints (2021)

339 consumer complaints on file.

#11514788March 31, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V04000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that an unknown dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513335March 23, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Feb 07,2023 Manufacturer Recall Number97ZZ NHTSA Recall Number23V040 Recall StatusRecall Incomplete, remedy not yet available This report came out over a month ago. I have to drive my car with the knowledge that it's basically unsafe. Volkswagen has been completely silent about this problem for far too long. I understand that Volkswagen is working on the problem but they do not communicate with owners other than make promises they don't keep. Now they are telling us that we will hear by March 31. Does the NHTSA have the authority to demand that Volkswagen take action? I'm afraid to take my car out of the garage when almost every day, I read that someone else has problems with their car. This isn't right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512900March 20, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was attempting to trade in my Id.4 for a Tesla and found out that my car had a major safety recall from Tesla. The recall has been out since Feb and I was never notified from VW. I called the dealership and the manager said he never heard of the problem and offered no solution except there is nothing they can do. Now I have to drive myself and my family around in a car that could crash. There is no insight when a fix will happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512590March 18, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
My vehicle was in Travel Assist mode (i.e. Adaptive Cruise Control) traveling at around 65 MPH. A vehicle has cut into my lane and I felt that the car wouldn't slow quick enough to avoid a collision. I have applied breaks effectively taking the vehicle into my control and taking the vehicle off Travel Assist mode. When driver takes over by applying the breaks in this scenario, irrespective of how hard the breaks are applied, vehicle suddenly moves faster than expected for first few seconds. I had to apply the break harder than I would have applied if I was driving the car in manual mode to get the car to slow down.The expectation was that the vehicle slows down while applying the breaks. This would have caused a collision if I was not quick to react. There were no warning lights or messages on the dashboard prior to or during this incident. This could be a software issue which probably is conflicting between the breaks travel assist is applying and the breaking that the driver is applying. This has happened multiple time to me and on date mentioned on this my wife had same experience confirming that this is in deed an issue that needs some investigating into before it cause any accident(s).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511249March 10, 2023
ELECTRICAL SYSTEM
The contact owns a 2012 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that while his wife was driving into the residential driveway at approximately 5 MPH, the vehicle lost electric power and shifted into park(P). The stop had been so abrupt that the vehicle was rocking. The contact stated that all the exterior lights flashed off and on. The contact stated that his wife restarted the vehicle and the vehicle resumed normal operation. The contact stated the failure had become recurring. The contact had the vehicle towed to a dealer, who could not duplicate the failure and wanted the contact to retrieve the vehicle. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 4,600. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511159March 10, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was unavailable. While driving approximately 65 MPH, the vehicle shifted out of drive(D), powered down, and started coasting. The contact stated that the power steering and brakes were still functioning as designed. The contact was able to steer safely through traffic and stopped the vehicle. The contact stated that the vehicle reset independently after 2 minutes and resumed normal operation at full electrical power. The contact drove the vehicle to his residence. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511147March 10, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2021 Volkswagen ID.4. The contact stated while exiting a parking lot, the front passenger’s side door opened independently. No warning light was illuminated. The contact was able to stop and close the front passenger’s side door. The contacted stated that the front passenger’s side door failed to lock as designed. The dealer was contacted, and the dealer stated that the vehicle needed to be diagnosed. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510558March 7, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Driver's door keeps unlocking while driving. Swung open several times while driving. Also, sometimes difficult to unlock driver's door from the outside. All this seems to be be related to error messages concerning Auto Hold (which this vehicle does not have) and Travel Assist not being available. All this began after my first one year scheduled service on 2/17/23. Taking in vehicle on 3/10 concerning these problems. I had made an appointment for an earlier date, but cancelled it because everything went back to normal. The dealer said if the messages were not active, I would be wasting my time. I called the VW Customer Service Number and reported my concern on 2/24. I am not driving my vehicle as it is not safe if the driver's door opens while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510139March 4, 2023
ELECTRICAL SYSTEM
I was driving around 45 mph when several warning lights lit up on my dashboard at the same time, indicating an issue with the battery. The car slowly rolled to a stop, and I had no control of the vehicle. This was in the middle of traffic and very dangerous. There were no warnings or indications beforehand that would suggest there was an issue. This was completely out of the blue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509568February 28, 2023
LANE DEPARTURE: BLIND SPOT DETECTION
The blind spot warning on the right side has not worked since I purchased the vehicle in April 2021. I have taken it to two different VW dealers three times and they have failed to repair it. I consider this safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508670February 23, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 30 MPH, the vehicle stalled with several unknown warning lights illuminated. The contact stated the front driver’s side door latch opened independently. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508581February 22, 2023
ELECTRICAL SYSTEM
The driver side door no longer automatically unlocks from the outside of the car when pressed with fingers near door handle. Door can only be unlocked or locked with the key fob. While seated in the driver's seat with the door shut the door will make random clicking noises as if the door is confused if it should be locking or unlocking. This happens even while driving the car. The driver's side door has unlatched and flown open into traffic while at a stop sign. The driver instrument panel also reports several errors related to the driver assistance systems while operating the vehicle including one which 'dings' at every complete stop. I suspect the electronics are designed to throw these errors when it thinks the door is open while driving. The dealer was able to reproduce the problem and reported that the door handle needs to be replaced but is unable to get the part from VW and has no estimate as to when it will be available. The car is undrivable due to being unsafe and has been parked for over a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508255February 21, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
We’ve been leasing a Volkswagen EV car ID4. And after a recent software update, we got problems as in the following. Intermittently when coming to stop, The vehicle is difficult to stop and Pedal pressure seems low. When we experience concern, the accelerator does not seem to react in the same way. As a result, the car failed to stop at short of stop line. Volkswagen sent us a recall notice of High voltage sudden reset error what promote acceleration failure. But our car has not only acceleration but brake issues more than dozen times in 3weeks. We believe we are in very delicate and dangerous situation. But VW doesn’t provide a substitute vehicle, as Volkswagen view problems as vehicle to be still drivable. I strongly disagree with their view, since we will be in serious danger without secure brake and acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508161February 20, 2023
WHEELS
Sudden and complete tire blowout at 65 mph on rear driver side. Tires were verified to have correct pressure. Less than 11K miles on the vehicle which is perfectly maintained and garaged. Technician at the tire store indicated likely manufacturer's defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507961February 18, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving using adaptive cruise control and my car decelerating using the regenerative braking, applying the brakes turns off the regenerative braking leaving only the friction brakes to slow/stop the car. I have demonstrated this situation to a VW dealer technician, who has confirmed that another 2021 VW ID4 that was in the shop duplicated this behavior. I have experienced this behavior multiple times over the last year. Because one of the systems for decelerating the vehicle is not available during a potentially emergency situation, I believe this is a safety risk. No warning lights or messages are displayed when this occurs. This has not been reported to my insurance company or the police.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507204February 14, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the 12V battery fault message was displayed. Additionally, the passenger's side rear door was inoperable. The vehicle was taken to the dealer; however, no failure was found. The vehicle was then taken to Emich Volkswagen of Boulder (2470 49th St, Boulder, CO 80301) where the 12V battery was replaced. The dealer determined that the passenger's side rear door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided no assistance. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506943February 13, 2023
POWER TRAIN
My vehicle did exactly what the recall is about, the electrical system went into a dumb mode and the care could not be used for a while. It eventually reset and is working. Took to dealer and they said that is was good to go, but want to make sure my VIN is on the recall fix when ready
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506261February 8, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V040000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505470February 3, 2023
SERVICE BRAKES
Electronic Stability Control (ESC) activated over a dozen time un-necessarily on a recent road trip. The activation caused the brake pedal to collapse and caused braking action to be un-even and nearly un-controlled on a windy mountain road. There was no slippage to cause stability control to intervene.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504411January 30, 2023
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, there was smoke coming into the cabin of the vehicle through the air vents. No medical attention was received for smoke inhalation. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen ID.4