Volkswagen GTI Complaints (2009)

167 consumer complaints on file.

#10487298December 4, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. THE CONTACT STATED WHILE TRAVELING 65 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE WHERE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485287November 20, 2012
AIR BAGS, STEERING
WHILE PULLING INTO A GAS STATION AFTER LEAVING A STOP LIGHT, THE STEERING WHEEL MOUNTED BUTTONS AND LIGHTS (HORN, STEERING WHEEL, ETC) FLICKERED OFF WHEN TURNING. AT THAT POINT, THE BUTTONS FAILED TO WORK UNLESS THE WHEEL WAS TURNED ALMOST TO FULL LOCK CLOCKWISE. IT TOOK ABOUT A DAY OF DRIVING UNTIL THE AIRBAG LIGHT FINALLY CAME ON TELLING ME THERE WAS A FAULT. FURTHER INVESTIGATION LED TO A FAULTY AIRBAG CLOCKSPRING. NUMEROUS INSTANCES OF PEOPLE REPORTING SIMILAR FAILURES ON VW FORUMS WITH SIMILAR MODEL YEARS. A RESEARCH IN PART NUMBERS SHOW IT'S THE SAME PART NUMBER AND VERSION THROUGH VARIOUS VW MODELS INCLUDING 2006-2013 JETTA, GOLF, GTI, PASSAT, TIGUAN, ETC. MANY STORIES OF PEOPLE WITH THOSE CARS HAVING SIMILAR ISSUES. THIS PART SHOULD BE REDESIGNED AND REPLACED IN THE AFFECTED VEHICLES SINCE THE DRIVER'S SIDE AIRBAG CAN FAIL TO DEPLOY IN A CRASH EVEN IF THE AIRBAG FAULT LIGHT ISN'T ALWAYS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480007October 13, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
TWO OUT OF THE FOUR ENGINE COILS WENT BAD AT THE EXACT SAME MOMENT CAUSING THE CAR TO LOOSE TWO OUT OF FOUR CYLINDERS. THIS MADE THE ENGINE NOT ABLE TO IDLE OR RUN. HAD THIS HAPPENED WHILE TRYING TO CLEAR AN INTERSECTION OR SAY MERGING ON A HIGHWAY THE RESULT COULD BE CATASTROPHIC. VW INSISTS THAT THIS IS NORMAL WEAR AND TEAR AND NOT EVEN COVERED BY IT'S 5-YEAR 60K MILE POWER TRAIN WARRANTY. EVEN THOUGH THESE COILS THAT PROVIDE SPARK TO THE ENGINE, AND VITAL TO IT'S SAFE OPERATION, THEY INSIST THAT ARE ONLY COVERED BY THE VEHICLE'S 3-YEAR 36-K MILE WARRANTY. LOOKING AT VW CHAT LOGS IT CLEAR THAT THIS HAS BEEN AN ONGOING PROBLEM WITH VW GTI FOR NUMEROUS YEARS AND NEEDS TO REVISITED FOR THE 2009 MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472889August 29, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE TRAVELING BETWEEN 40-60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER THE FAILURE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES WHERE THE DEALER CONFIRMED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,600 AND THE CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469199August 4, 2012
TIRES, TIRES:SIDEWALL
ON 4 AUG 2012 AT ABOUT 2:15PM MY WIFE EXPERIENCED A FAILURE OF HER RIGHT (PASSENGER SIDE) REAR TIRE. THE TIRE IS A DUNLOP SP SPORT 01 AS 225/40R18. THE CAR WAS BEING DRIVEN AT ABOUT 35 MPH ON SURFACE STREETS. MY WIFE HEARD A "POP" NOISE AND NOTICED THAT THE TIRE INFLATION WARNING CAME ON. SHE IMMEDIATELY CALLED ME AND AAA. THEY PUT ON THE FULL-SIZED SPARE. WHEN I INSPECTED THE TIRE THE INSIDE SIDEWALL SHOWED A "SPLIT" IN ONE OF THE SEAMS. I HAVE EXPERIENCED THE SAME TYPE OF FAILURE (INSIDE SIDEWALL SHOWED A "SPLIT" IN ONE OF THE SEAMS) WITH THE SAME TIRE TYPE (DUNLOP SP SPORT 01 AS 225/40R18) ON 1 JUNE 2012. THAT TIME THE CAR WAS BEING DRIVEN ON A HIGHWAY AT 65 MPH. THAT TIME THE RIGHT FRONT (PASSENGER) TIRE FAILED. THIS IS DEFINITELY A SAFETY ISSUE! BOTH TIRES FAILED WIT APPROXIMATELY 30,000 MILES ON THEM. THE DEALER INDICATED THAT THEY WERE SAFE TO INSTALL AT THE START OF THE SUMMER SEASON. WE SWITCH TIRES TWICE A YEAR BECAUSE THE DUNLOPS ARE CONSIDERED MORE OF A "PERFORMANCE" TIRE. AFTER THE FIRST FAILURE THE DEALER ORDERED A PAIR OF TIRES. HE ORDERED THE SAME ONES SO THE TREAD WOULD MATCH. NOT SURE AT THIS POINT THAT I WILL CONTINUE WITH DUNLOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465930July 17, 2012
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I BOUGHT THIS VW GTI 2009 IN 01/2009. SINCE LAST SUMMER, THE ENGINE START TO HAVE ISSUES WHEN TRYING TO TURN IT ON. HERE IS WHAT HAPPENS: WHEN THE ENGINE TEMPERATURE IS COOL, IT HAS NO PROBLEM TO TURN IT ON. BUT WHEN THE ENGINE IS ALREADY WARMED UP (E.G., AFTER DRIVE 15 MIN ON THE FREEWAY), AND YOU TURN IT OFF. THEN THERE IS >50% CHANCE IT WON'T GET STARTED WHEN YOU TRY TO TURN IT ON AGAIN. IF THIS HAPPENS, I MIGHT HAVE TO TRY A COUPLE OF TIMES THEN IT CAN GET THE ENGINE STARTED. I HAVE BEEN TO TWO DIFFERENT VW DEALERS FOR SEVERAL TIMES, NEITHER CAN IDENTIFY WHAT'S THE ROOT CAUSE. IN MY LAST VISIT, I SHOWED THEM HOW TO REPRODUCE THE PROBLEM, AND I LEFT THE CAR FOR A COUPLE OF DAYS. BUT THEY TOLD ME THAT THEY CANNOT REPRODUCE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452417March 20, 2012
POWER TRAIN
PROBLEM OCCURRED OCCASIONALLY, MOSTLY WHEN THE SPEED WAS AROUND 0-30MPH. THE TRANSMISSION SEEMED TO HAVE A PROBLEM IN UPSHIFTING/DOWNSHIFTING BETWEEN 1ST-3RD GEAR. WHILE ACCELERATION FROM STATIONARY, THERE WAS A LAG IN UPSHIFTING FROM 1ST-2ND-3RD GEAR. SOMETIMES IT DID NOT UPSHIFT AT ALL. WHEN YOU RELEASED THE ACCELERATOR AND RE-APPLIED IT AGAIN, IT WOULD BE BACK TO NORMAL. WHILE DOWNSHIFTING FROM 2ND TO 1ST GEAR, IT SEEMED LIKE BEING PUSHED BY SOMETHING FROM THE BACK. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424396September 9, 2011
POWER TRAIN
AFTER PURCHASING A NEW 2009 GTI I NOTICED SOME HESITATION IN THE CAR UPON TAKE OFF/SLOW DOWN. I TOOK THE VEHICLE DIRECTLY TO THE DEALERSHIP AND WAS TOLD THAT THIS WAS NORMAL FOR THIS CAR AND ITS DSG TRANSMISSION. I LATER IN THE YEAR TOOK IT BACK WITH THE SAME RESULT. I ALSO CONTACTED VW CUSTOMER CARE AND WAS GIVEN A CASE NUMBER BUT NO ONE EVER CALLED ME BACK AND I WAS ONCE AGAIN WAS REFERRED BACK TO MY LOCAL DEALERSHIP VIA EMAIL. THIS IS A SERIOUS SAFETY HAZARD! MY WIFE HAS JUST TAKEN THE GTI AGAIN, SEPT. 6TH, 2011 AND AFTER 3 DAYS WITH THE GTI WE RECEIVED THE SAME RESPONSE - "THIS IS NORMAL FOR DSG TRANSMISSION". THIS IS NOT NORMAL!!!! OUR BEST DESCRIPTION OF THE SAFETY HAZARD. WHEN DRIVING THE VEHICLE IN SPORT (S) MODE IT WILL OFTEN HESITATE TO PULL OFF FROM A STOP. WHEN ATTEMPTING TO PULL OUT INTO TRAFFIC AND THIS OCCURS THERE IS ABOUT A TWO SECOND DELAY FROM THE TIME THE ACCELERATOR PEDAL IS DEPRESSED TO FINALLY TAKING OFF. WE HAVE OBSERVED THE TACHOMETER WHEN THIS PROBLEM OCCURS (WITHOUT ANY APPROACHING TRAFFIC, AND THE RPMS BARELY GO BEYOND IDLE EVEN THOUGH THE ACCELERATOR IS PRESSED DOWN 1/4 TO 1/2 WAY DOWN. WHEN THE CAR DOES FINALLY TAKE OFF, IT IS ABRUPTLY, DUE TO THE FACT THAT THE ACCELERATOR PEDAL IS DEPRESSED ALREADY. WHEN ATTEMPTING TO PULL INTO TRAFFIC OR TURN ACROSS IT, THIS DELAY AND THEN ABRUPT RESPONSE COULD RESULT IN SERIOUS INJURY OR WORSE TO US OR THE OCCUPANTS OF MY VEHICLE. PLEASE HELP US AS CORPORATE VW AND OUR LOCAL DEALERSHIP DON'T CARE ABOUT OUR SAFETY OR THE SAFETY OF OTHERS AND ITS JUST A MATTER OF WHEN A SERIOUS ACCIDENT OCCURS BECAUSE OF THIS SAFETY HAZARD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393886March 31, 2011
FUEL SYSTEM, GASOLINE
I PURCHASED MY 2009 VW GTI ON 5/6/09 WITH 217 MILES ON IT. THESE ARE THE INSTANCES THAT HAVE OCCURRED SO FAR: 1)ON 5/11/2009 AT 610 MILES THE CHECK ENGINE LIGHT CAME AFTER REVVING ON ITS OWN. IT RETURNED A CODE P0171 'SYSTEM TOO LEAN' WHICH ONCE AGAIN POINTS TO THE INTAKE. I WAS WITHOUT MY CAR FOR 1 DAY. 2)ON 2/5/2010 AT 19,743 MILES THE CHECK ENGINE LIGHT CAME ON AFTER STRANGE IDLE SPEED SYMPTOMS. THEY REPLACED MY INTAKE MANIFOLD. I WAS WITHOUT MY VEHICLE FOR 7 DAYS. 3)ON 3/29/2010 AT 22,114 MILES THE EPC LIGHT CAME ON AND HAD TO DRIVE 30 MILES BACK TO THE DEALERSHIP ON 2 CYLINDERS. WIRING WAS REPAIRED PER TBS #2018652. I WAS WITHOUT MY CAR FOR 2 DAYS. 4)ON 9/16/2010 AT 32,910 MILES THE CHECK ENGINE LIGHT CAME ON AFTER ONCE AGAIN STRANGE IDLE SYMPTOMS. IT RETURNED A CODE P2015, GERMANY WAS CALLED, EVERYONE WAS BAFFLED, AND THEY RESET THE COMPUTER. I WAS WITHOUT MY VEHICLE FOR 5 DAYS. 5)ON 12/21/10 AT 35,201 MILES THE CHECK ENGINE LIGHT CAME ON, CAR WAS REVVING ON ITS OWN. THEY REPLACED THE INTAKE MANIFOLD. I WAS WITHOUT MY VEHICLE FOR 3 DAYS 6)ON 3/26/2011 AT 37K THE CAR WAS REVVING ON ITS OWN, AND AFTER 10 MINUTES THE CHECK ENGINE LIGHT CAME ON AGAIN. I RETURNED A CODE P0507 'IDLE AIR CONTROL SYSTEM RPM HIGHER THAN EXPECTED' WHICH ONCE AGAIN IS POINTING AT THE AIR INTAKE. SO FAR I HAVE BEEN WITHOUT MY CAR FOR 3 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303060January 28, 2010
VISIBILITY
2009 VOLKSWAGEN GTI (AND VARIOUS OTHER MODELS 2006-2009) WINDSHIELD INTERIOR DEFROSTER AIR DISPERSION GRILL DIRECTS AIR TO RIGHT AND LEFT PORTIONS OF WINDSHIELD ONLY. NO SEGMENTS OF THE AIR DISPERSION GRILL LOCATED AT THE BASE OF THE WINDHIELD DIRECT AIR UP THE CENTER OF THE WINDSHIELD, THIS CREATES A LARGE PATCH OF FOG/CONDENSATION ON THE INTERIOR OF THE WINDSHIELD BELOW THE REARVIEW MIRROR AND CAUSES DRIVER FIELD OF VISION TO BE REDUCED. CAN BE "FIXED" BY RUNNING AC AND DEFROST-ONLY W/ FAN SPEED ON "3", THIS IS VERY NOISY INSIDE THE CAR AND THE DRY AC AIR OUTPUT MAY CRITICALLY AFFECT DRIVER EYES/OTHER MUCUS MEMBRANES WHEN DRIVING FOR EXTENDED PERIODS OF TIME. THIS DEFECT IS CORRECTED IN THE MY 2010 GTI WHERE THE CENTER TWO VANES OF THE AIR DISPERSION DEFROSTER UNIT HAVE BEEN MADE TO POINT STRAIGHT UP RATHER THAN TO EITHER SIDE OF THE WINDSHIELD. VW DEALER WHERE I BOUGHT THE CAR A YEAR AGO REFUSES TO TRY AN '10 PART ON MY '09 VEHICLE TO SEE IF THE NEW AIR DIFFUSER UNIT WILL FIT. A COOWORKER HAS THE SAME MODEL YEAR CAR I DO AND HAS THE SAME COMPLAINT. THIS IS ESPECIALLY PRONOUNCED IN THE WINTER MONTHS AND IN HUMID WEATHER AND CREATES A LARGE AREA OF BLURRED GLASS DIRECTLY IN THE MIDDLE OF THE WINDSHIELD, VERY HAZARDOUS WHILE DRIVING AT NIGHT OR WHILE LOOKING SLIGHTLY TO THE RIGHT WHEN APPROACHING A RIGHT HAND TURN IN THE ROAD. TW*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299738January 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN GTI WHICH WAS PURCHASED IN 2009. SHE STATED THAT WHILE THE VEHICLE WAS IN DRIVE THE GEAR WOULD SLIP INTO NEUTRAL AND WOULD NOT RESPOND TO THE ACCELERATOR AS IT SHOULD. SHE HAD REPAIRS PERFORMED ON THE VEHICLE TWICE UNDER NHTSA CAMPAIGN ID NUMBER, 09V333000, POWER TRAIN:AUTOMATIC TRANSMISSION TO NO AVAIL. THE FAILURE OCCURRED MORE THAN THREE TIMES. NO REPAIRS WERE MADE TO ACTUALLY CORRECT THE FAILURE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 13,055.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293213November 23, 2009
POWER TRAIN
EXPERIENCING SEVERAL SAFETY ISSUES WITH VW DSG TRANSMISSION IN MY 2009 GTI. FIRST, SHIFTING INTO PARK. WHEN SHIFTING FROM EITHER REVERSE OR DRIVE INTO PARK ON A HILL, VEHICLE ROLLS 3 FEET AND THEN HITS A HARD "STOP". SECOND, VERY HARD DOWNSHIFTING/ENGINE BRAKING IN AUTOMATIC MODE WHEN SLOWING DOWN. THIS HAPPENS AT 20 MPH AND THEN AGAIN AT 10 MPH. IF YOU ARE APPLYING THE BRAKES WHEN THIS ENGINE BRAKING HAPPENS IT IS IMPOSSIBLE TO STOP AT A DESIRED POINT. YOU CAN BE SMOOTHLY APPLYING THE BRAKE AND THEN WHEN YOU SLOW TO 20 MPH THE ENGINE BRAKING DRASTICALLY SLOWS THE VEHICLE EVEN MORE. IT'S LIKE SHIFTING INTO A LOWER GEAR AT TOO HIGH A SPEED WHILE SIMULTANEOUSLY APPLYING THE BRAKES. VERY DANGEROUS! THIRD, LURCH/SURGE WHEN STARTING ON A HILL. WHEN BACKING OUT OF A SPOT ON A HILL OR STARTING FORWARD ON A HILL HAVING JUST PUT THE VEHICLE IN DRIVE THE ENGINE REVS FOR 3 SECONDS AS IF IT IS NOT IN GEAR AND THEN LURCHES SUDDENLY FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291280November 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED THE CAR IN THE BEGINNING OF JULY 2009, NOTICED WEIRD SHIFTING BUT FIGURED IT WAS PART OF CAR BREAK IN PROCESS. NOW I NOTICE IT HAPPEN ALMOST DAILY. THE CAR SHIFTS HARSHLY DURING ACCELERATION AND DECELERATION. IT JERKS FORWARD A LOT DURING BUMPER TO BUMPER TRAFFIC. LATELY THE CAR WILL HESITATE WHEN GOING FROM COMPLETE STOP TO FORWARD THEN "BUCK" FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281607August 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE MECHATRONIC UNIT IN MY DSG TRANSMISSION WAS FOUND TO BE DEFECTIVE. IT WOULD CAUSE THE CAR TO SHUDDER AND JERK BACK AND FORTH WHEN STARTING FROM A DEAD STOP. IT WOULD ALSO DO THE SAME THING WHILE IN REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281409August 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR HAD BEEN DRIVEN FOR ~20 MINUTES, THEN SAT FOR ~45 MINUTES, AND THEN WAS DRIVEN FOR AN ADDITIONAL 20 MINUTES BEFORE THE EVENT OCCURRED, LEADING ME TO BELIEVE THAT THE ENGINE AND TRANSMISSION WERE BOTH UP TO NORMAL OPERATING TEMPERATURE. THE VEHICLE WAS EXITING A RIGHT HAND TURN AND ACCELERATING WHEN THE ENGINE REV'S SHOT UP TO REDLINE AND THERE WAS NO POWER GOING TO THE WHEELS, ONLY FORWARD MOMENTUM KEPT THE CAR GOING. IT WAS AS IF THE CAR WAS SUDDENLY PUT INTO NEUTRAL. THE INDICATOR ON THE DISPLAY WAS STILL INDICATING THAT THE CAR WAS IN DRIVE. THE CAR WAS THEN PULLED OVER TO THE SIDE OF THE ROAD, AND WHILE STILL IN DRIVE, WHEN THE GAS PEDAL WAS PRESSED ONLY THE REV'S SHOT UP WITH NO POWER TO THE WHEELS, EXACTLY AS IT WOULD IN NEUTRAL. THE IGNITION WAS SWITCHED OFF AND BACK ON, AND THE CAR THEN OPERATED NORMALLY. THIS WAS A BRAND NEW CAR WITH LESS THAN 200 MILES ON IT. IT HAS ONLY HAPPENED ONE TIME. WE ARE CURRENTLY NOT DRIVING THE VEHICLE. I'M NOT SURE IF THIS IS CONSIDERED A AUTOMATIC OR MANUAL TRANSMISSION, BUT IT WAS A DSG TRANSMISSION. I WILL SUBMIT IT AS AUTOMATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280533August 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR WAS PURCHASED APPROXIMATELY 3 WEEKS AGO. I FIRST NOTICED AN ISSUE DURING THE FIRST WEEK WHEN AROUND 20 MINUTES INTO MY JOURNEY ON THE FLORIDA TURNPIKE AT 70 MPH WHERE MY GTI'S RPM'S SUDDENLY SWUNG AROUND TO THE TOP FOR ABOUT 2 SECONDS, I DID NOT NOTICE A LOSS OF POWER DUE TO THE TIME. THIS HAPPENED AGAIN THE FOLLOWING WEEK AT EXACTLY THE SAME SPOT! MY HUSBAND WAS THEN DRIVING THE VEHICLE 2 DAYS LATER (THE DATE LISTED AS INCIDENT DATE), WE WERE IN TRAFFIC WITH FOOT ON BRAKE WHEN CAR JUMPED AND DASHBOARD PRNDS LIGHTS ALL FLASHED AROUND 5-6 TIMES. THE FOLLOWING DAY, ABOUT 20 MINUTES INTO JOURNEY AT 40 MPH, THE CAR DISENGAGED GEARS AND RPM COUNTER WENT UP TO TOP AGAIN - PERHAPS 2-3 SECONDS. WE DECIDED TO TAKE CAR TO DEALERSHIP THE NEXT DAY (MONDAY AUG 10), (THE CAR DID THE SAME THING AGAIN ON THE WAY). WE WERE CALLED THAT DAY TO SAY THAT THEY COULD NOT DUPLICATE THE ISSUE. THE NEXT DAY, WE WERE TOLD THAT AN INQUIRY WAS OPEN WITH VW TECH AND CALLED LATER TO SAY IT WAS A SENSOR ISSUE AND WOULD BE 2-3 DAYS. ON THE THURSDAY EVENING, I WAS CALLED TO SAY IT WAS A MEGATRONIC UNIT AND WOULD BE 30 DAYS - I REQUESTED A NEW CAR AS I HAD ONLY HAD THIS FOR 3 WEEKS AND WAS TOLD A MANAGER WOULD CALL ME ON FRIDAY. THE SAME SERVICE CONSULTANT CALLED ME ON FRIDAY AND SAID THEY HAD WORKED LATE WITH VW TECH AND DECIDED THAT IT WAS NOT MEGATRONIC BUT A TEMPERATURE SENSOR. THE CAR REMAINS AT THE DEALERSHIP AND I HAVE BEEN TOLD IT SHOULD BE READY NEXT FRIDAY. I AM NOT SURE THAT THE DEALERSHIP OR VW TECH ARE SURE THEMSELVES WHAT THIS PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279631August 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AT THE TIME OF THE INCIDENT I HAD BEEN DRIVING FOR ABOUT 20 MINUTES IN MODERATE TRAFFIC ON A CITY STREET. I STOPPED AT A RED LIGHT NB AT A BUSY 5 WAY INTERSECTION ON A CURVE. THE GEAR SELECTOR WAS IN D. WHEN THE LIGHT TURNED GREEN I APPLIED THE GAS PEDAL LIGHTLY AND THE CAR DID NOT MOVE FORWARD. THE ENGINE RPMS INCREASED BUT THE CAR MADE NO FORWARD PROGRESS. I THEN ATTEMPTED TO PUT THE CAR IN NEUTRAL AND BACK INTO DRIVE. ALSO I PUT THE CAR INTO S AND TIPTRONIC MODES AS WELL. NONE OF THESE ACTIONS PRODUCED ANY EFFECT. THE ONLY CHANGE THAT I NOTICED WAS THAT THE LIGHTED GEAR INDICATORS NEXT TO THE SHIFTER FLASHED "PRNDS". BECAUSE I WAS ON A CURVE TRAFFIC APPROACHING FROM THE REAR WAS NOT ABLE TO SEE ME. AS A RESULT I ACTIVATED THE HAZARD FLASHERS. CARS WERE HAVING TO DRIVE AROUND ME BUT FORTUNATELY A MAN IN A PICKUP PARKED BEHIND ME AND HELPED ME PUSH MY CAR OUT OF THE LANE OF TRAFFIC. AFTER GETTING THE CAR INTO A SAFE SPOT I TURNED IT OFF AND UPON RESTARTING THE CAR IT FUNCTIONED NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279087August 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ON HIGHWAY IN DRIVE AT 65 MILES AN HOUR. THE GEAR SHIFT INDICATOR SYMBOLS STARTED TO FLASH AND THE VEHICLE APPEARED TO BE IN NEUTRAL. STEP ON THE GAS AND THE RPM'S GO UP BUT I WAS NOT MOVING. I ALMOST GOT HIT FROM BEHIND BY A TRACTOR TRAILER THAT WAS MOVING AT CONSTANT SPEED WHILE I WAS QUICKLY DECELERATING WITHOUT THE ABILITY TO ACCELERATE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND TURN THE VEHICLE OFF FOR APPROXIMATELY 5 MINUTES, BEFORE I COULD GET THE VEHICLE TO ACCELERATE. EVEN THAN IT RAN ROUGH AND NOT LIKE IT DID BEFORE. THE SAME THING HAPPENED THE NIGHT BEFORE BUT I WAS ON A SIDE ROAD GOING 40 MILES AN HOUR. THE VEHICLE IS ONLY A MONTH OLD AND HAS 1300 MILES. TODAY IS SUNDAY UNABLE TO CONTACT DEALER FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278113July 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2009 VW GTI WITH DSG VERY BRIEFLY LOST POWER WHILE ATTEMPTING TO ACCELERATE ON THE HIGHWAY. THE ENGINE REVVED, BUT THE TRANSMISSION FELT AS IF IT WERE NOT IN GEAR. THIS LASTED 2-3 SECONDS, DURING A MERGE. HAD THERE BEEN FAST-MOVING TRAFFIC CLOSER BEHIND, I COULD HAVE EASILY BEEN REAR-ENDED. LIFTING OFF THE ACCELERATOR AND RE-APPLYING SEEMED TO GET THE CAR BACK IN GEAR. THIS WAS THE ONLY OCCURRENCE. THE CAR HAS NOT BEEN TAKEN FOR SERVICE; I AM SUBMITTING THIS COMPLAINT IN RESPONSE TO THE NHTSA'S INVESTIGATION INTO VW'S DSG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277099July 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT MY 2009 VW GTI IN JANUARY OF THIS YEAR (6 MONTHS AGO). IT NOW HAS 5100 MILES. AT ABOUT 2500 MILES, THE DSG AUTOMATIC TRANSMISSION STARTED SLIPPING OUT OF GEAR AT SEEMINGLY RANDOM TIMES. IT ONLY HAPPENED A COUPLE OF TIMES BEFORE MY 3000 MILE CHECKUP. AT THAT TIME, VW COULD NOT REPLICATE THE PROBLEM AND TOLD ME THAT THE CAR WAS "OPERATING WITHIN SPECIFICATIONS." IN THE LAST COUPLE OF WEEKS THE PROBLEM HAS BECOME A LOT MORE FREQUENT -- HAPPENING SEVERAL TIMES PER DAY AT SEEMINGLY RANDOM TIMES (IN PARKING LOTS AND ON THE JERSEY TURNPIKE). WHEN IT HAPPENS, IT ACTS LIKE I AM HOLDING IN THE CLUTCH ON AN AUTOMATIC (NO GEARS AT ALL) AND THE PRINDL LIGHT ON THE DASHBOARD FLASHES. ONCE, THE SHIFT LEVER ALSO FROZE AND I COULD NOT SHIFT OUT OF DRIVE. THE ONLY WAY TO GET BACK INTO GEAR IS TO RESTART THE CAR - AND VW TELLS ME THAT THIS ALSO RESETS THE FAULT INDICATOR SO THAT THEY CAN DIAGNOSE THE PROBLEM. THIS PROBLEM CAUSES A SAFETY HAZARD -- LOSING ALL POWER TO THE ENGINE WHEN I AM TRYING TO MERGE INTO TRAFFIC OR IN A CROWDED PLACE WHERE I CANNOT COAST TO A SAFE PLACE TO STOP AND RESTART THE CAR IS EXTREMELY DANGEROUS. THE GENERAL SHIFTING OF THE CAR IN LOW GEARS IS ALSO SOMEWHAT JERKY, BUT THIS PROBLEM PALES IN COMPARISON TO THE COMPLETE LOSS OF POWER AT RANDOM TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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