Volkswagen GTI Complaints (2015)

97 consumer complaints on file.

#11500524January 6, 2023
FUEL/PROPULSION SYSTEM
There have been several instances where I can’t fill gas tank. Check Fuel Tank Cover light comes on frequently along with the check engine light. I smell gas while warming up my car There have been several instance where fuel gage is going down extremely fast, not in line with how much gas I’m using.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488320October 7, 2022
FUEL/PROPULSION SYSTEM
Gasoline leaking through the Evap charcoal canister on my GTI 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486106September 23, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Volkswagen GTI. The contact stated that while driving at various speeds, she smelled a strong gasoline odor inside of the vehicle intermittently. The contact stated while attempting to refuel at the gas station, the gas pump lever shut off at only a 1/2 gallon of fuel. The contact drove to a second gas station and attempted to top off the tank however, the failure reoccurred. The contact was able to drive to her residence, where the vehicle remained parked for four days. The vehicle was then towed to an independent mechanic where it was diagnosed that the suction pump had failed and needed to be replaced. The vehicle was repaired. The contact later became aware of NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) which she associated with the failure. The dealer was not notified of the failure. The contact notified the manufacturer of the failure and inquired about reimbursement; however, the manufacturer informed the contact that the recall was previously completed on the vehicle in 2018 and the recall repair was one-time free of charge. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483589September 8, 2022
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
Vehicle started to show intermittent coolant gauge fluctuation with simultaneous loss of cruise control function. The coolant gauge would show cold, then hot. After visiting a dealer, a coolant leak was identified from a crack in the Thermostat/Water Pump housing along with corrosion in the coolant bottle. In addition, the trunk latch failed, likely from a faulty windshield washer fluid valve leaking onto the electrical equipment. All parts were replaced. Within another 3 months the fuel pump failed and needed to be replaced. All parts were repaired at a Volkswagen Dealer. The overheating of the engine and failure of the fuel pump could have caused engine failure and the car to lose immediate power, causing a fire or crash. The faulty rear door latch could have caused the door to open while driving. All of these issues occurred without warning. Check engine light, EPC and disabled cruise control lights came on at the time of the problem. The vehicle also restricted the speed of the car and maximum RPMs allowed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474541July 18, 2022
ENGINE
There is an issue with the thermostat housing that causes coolant to leak out. This can cause the water pump to fail or if enough of the coolant leaks it can cause the engine to over heat and fail. The Thermostat housing is totally sealed so this is a manufacture defect that happens on the make of my car and should have a recall on the part. There were no warning lights or indicators to let me know of this issue. I brought the car in to my local Volkswagen dealer (dealer of purchase of the car) for another recall to be serviced and I was informed of this issue and need to have it fixed or risk having major issues with the car. I checked online and found MANY other car owners with this same issue so it seems to be systematic and a failure in the part in question.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467674June 5, 2022
UNKNOWN OR OTHER
I was driving normal going the speed limit, had my 4 windows rolled down just a bit to let some air in the car and after driving for about 20 minutes, my sunroof glass decided to explode right above my head. sounded really loud like a gunshot and i don’t think anything from the road hit it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466384May 27, 2022
PARKING BRAKE:CONVENTIONAL:MECHANICAL
The emergency parking hand brake won't engage until after around an average of 5 attempts. The hand brake button and spring behind it is also loose and pops off. I'm unable to drive with it on, or else it can pop off and fall to the floor. This causes issues as now I'm unable to use the emergency hand brake in an event of an emergency, which is what the purpose of the emergency hand brake is for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465359May 19, 2022
ENGINE
The coolant shutoff valve/water pump has failed twice in a little over 13,000 miles. The first incident caused the engine to overheat and go into "lump mode" on the highway and would not go over 45 mph. In the 2nd incident, the coolant shutoff value because stuck in an open position, resulting in poor gas mileage and an engine that takes much longer than normal to reach operating temperature. Problem has been confirmed by the dealer that performed all scheduled maintenance. The component has not been inspected by the manufacturer, police, insurance or others. Warning Lamps: I was not the driver during the first incident. The 2nd incident, the engine warning light came on within a couple of days of a major maintenance at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451063February 8, 2022
ENGINE
The engine stalled at idle while I was at the stop light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447443January 14, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, STEERING
ERROR. SERVICE VEHICLE. ONLY LEAVE VEHICLE IN P POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443425December 11, 2021
ENGINE
Electronically controlled thermostat failed stuck closed on December 10, 2021. Vehicle had 63814 miles on the odometer. This is a common, known problem with this make/model. Engine overheated in stop and go traffic which caused limp home torque reduction. When traffic resumed there was a potentially dangerous situation because vehicle could not accelerate as quickly as expected by following drivers. There is a design flaw in that the thermostat should fail stuck open, and not stuck closed, to ensure adequate vehicle mobility to avoid a potentially dangerous situation. Additionally, this component is an On-Board Diagnostic Device belonging to the emissions control system. Failure should be covered under the federal emissions control warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440710November 16, 2021
ENGINE
The heat in my 2015 GTI Autobahn only blows warm air out of the drivers side when heat is on for both sides. The VW dealership recommends a new thermostat, water pump, and heater core, and blend door. For now, I'm stuck with having a semi warm vehicle and the possibility of engine overheating while on the highway. With the coolant and thermostat being one of the vital parts of the vehicle, its upsetting for such a new vehicle to have such a common problem of needing a new water pump across the board. These types of imperfections in design and quality control need to be addressed due to the shear amount of people needing coolant related issues resolved on their own dime. Do better VW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439765November 8, 2021
POWER TRAIN, ENGINE
Plastic Thermostat Housing Failure-- Cracks and leaking coolant. While getting an oil change done at a local Volkswagen dealership, the mechanic pointed out that there is a coolant leak and showed me where the leak is coming from (Thermostat housing/water pump) The coolant is slowly seep out of the crack on the underside of the thermostat housing, I have been adding coolant every other week. As the loss of coolant often trips the low coolant warning if the level isn't maintained. I feel like I'm not the only one with this issue, after reading online Volkswagen community. Many 2015-2020 GTI owners are also having the same problem. The car overheated couple times when stuck in New York traffic, I would like Volkswagen manufacture to address this issue and give all the GTI owners an explanation to why their part fails less than a few years of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439772November 8, 2021
UNKNOWN OR OTHER
This razor blade sharp chrome trim near the shift nob and the small storage compartment is cutting my finger up every time I tried getting something out of the small compartment. This has already happened to me three times already while driving, it's like a paper cut and you look down to find a cut with blood dripping out of your finger. It is extremely dangerous when you are driving on the road when this happen, Volkswagen should have a recall on this chrome trim piece for the safety of all GTI owners period. I'm not the only one with this problem, many MK7 GTI owners are experiencing the same issue.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11438933November 1, 2021
ENGINE
Linkage on the turbo wastegate actuator seizes if the car is not driven for more than a few months at a time. This causes the car to not produce any boost and leaves it in a state in between limp mode and normal rpm range. This makes it incredibly inconsistent with rpm and maintaining speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438364October 27, 2021
STEERING
Weird rattle sounds coming from the steering column. Supposed to be a clock spring issue. This issue is persistent on a lot of VW models, but unfortunately my car is not under recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437000October 16, 2021
ENGINE
Hello - I own a MK7 VW GTI with approximately 42,000 miles. The vehicle has consistently had a "check engine" and "Low Coolant" light since approximately 20,000 miles and 3 years. The dealer checked the car but did not see a leak under their test. However, the car was diagnosed with a leaking water pump and thermostat which has been replaced out of pocket by an independent. This is apparently common with MK7 GTIs and can cause engine failure and stalling in the middle of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426711July 27, 2021
ENGINE
The engine blew while stopped at a light at an intersection. The car was unable to restart. We were told there was no compression in cylinder 3. This car had received regular maintenance at the dealer. If the car had been in motion, the driver and passengers could have been seriously injured. The engine only had 67,000 miles on it and no known problems beforehand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422288June 25, 2021
UNKNOWN OR OTHER
The sunroof on my car spontaneously exploded with no known cause. I was driving west on I-76 near Pittsburgh PA, going 70 mph. Suddenly a sound like a gunshot was heard and the sunroof had shattered leaving a big hole. The glass was contained above me and the passenger because the sun roof shade happened to be closed.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11407181April 9, 2021
ENGINE
PAID TO HAVE NEW VW TURBO PUT IN CAR AND IT LASTED 116 MILES. TOOK IT BACK AND IT WAS DIAGNOSED THAT THE TURBO HAD FAILED AND THE TURBINE BROKE AND FELL INTO THE MOTOR. AS A RESULT IT BLEW THE MOTOR. VW WARRANTY REFUSED TO WARRANTY THE PART AND TAKE ANY RESPONSIBILITY FOR THE BLOWN ENGINE. EVEN THE DEALER SHIP AGREED IT WAS A FAULTY TURBO AND AS A RESULT IT BLEW THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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