Volkswagen GTI Complaints (2010)

53 consumer complaints on file.

#11001419June 26, 2017
ENGINE
AROUND 40-50,000 MILES, THE VW GOLF GTI USUALLY HAS RUNNER FLAP ACTUATOR/INTAKE MANIFOLD FAILURE. THIS IS COMMON ON ALL VW GTIS. THIS FAILURE USUALLY OCCURS JUST AFTER THE VW WARRANTY EXPIRES ON THE CAR. VW HAS MADE A 2017 UPGRADE MANIFOLD TO FIX THIS PROBLEM BUT THEY REFUSE TO RECALL THEIR CRAPPY CARS IN ORDER TO FIX THIS KNOWN PROBLEM. OWNERS ARE GETTING STUCK WITH A $1000-$2000 REPAIR BILL TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993786June 7, 2017
STEERING
COULD NOT TURN THE WHEEL AT ALL, STEERING WAS OUT. THE VOICE COMMAND CAME ON SAYING GET ASSISTANCE IMMEDIATELY. THIS WAS REPEATED OVER AND OVER. TURNED VEHICLE OFF, RE-STARTED AND IT WAS NOW WORKING. I DROVE TO A SHOP THEY SAID THIS DOES HAPPEN WITH THIS YEAR MAYBE ONCE A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971766April 10, 2017
ENGINE
I WAS DRIVING IN TRAFFIC WHEN THE ENGINE STARTED TO RUN ROUGH AND LOUD. I HAD TO PULL OVER AND TURN IT OFF. WHEN TRYING TO TURN IT BACK ON IT STARTED UP AND CONTINUED TO RUN ROUGH. I HAD THE VEHICLE TOWED TO THE SHOP. WHEN THEY LOOKED AT IT THEY TOLD ME THE ENGINE NEEDED TO BE REPLACED DUE TO THE TIMING CHAIN TENSIONER FAILING. WHEN I ASKED ABOUT WHEN I WAS SUPPOSED TO HAVE THIS SERVICE DONE THEY TOLD ME ITS NOT LISTED IN THE OWNERS MANUEL OR AT ANY SERVICE INTERVAL UP TO THIS POINT. THE PART IS NOT ON ANY LIST OF SERVICE FOR THE CAR YET FAILED AT 93K MILES. VW SHOULD ISSUE A RECALL FOR THIS PROBLEM BECAUSE THEY DIDN'T REPORT IT TO ME AS SOMETHING THAT COULD BREAK. I WAS TOLD WHEN I BOUGHT THE CAR THAT THE TIMING CHAIN AND TENSIONER SHOULD LAST THE LIFE OF THE VEHICLE WHICH SHOULD BE MUCH HIGHER THEN 93K. THIS IS A COMMON ISSUE IN ALL VW TSI ENGINES AND CAN HAPPEN AS EARLY AS 40K, VW NEEDS TO FIX THIS AND WARN EXISTING CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946204January 18, 2017
POWER TRAIN
DSG TRANSMISSION MECHATRONICS UNIT FAILED AT 70,000 MILES JULY 2016. TRANSMISSION GOES INTO LIMP MODE...WON'T GO INTO REVERSE AND JUMPS DOWN TO AND REMAINS IN FIRST GEAR WHEN IN D. ALL SERVICE DONE ON SCHEDULE. MFR REFUSES TO COVER REPLACEMENT OF UNIT DUE TO LIMITED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914861October 8, 2016
ENGINE
VEHICLE WAS STATIONARY AND PARKED. IT WOULD NOT START. THE ENGINE TRIED TO TURN OVER BUT WOULD NOT STAY RUNNING. IT WAS TAKEN TO A VOLKSWAGEN DEALER SERVICE DEPARTMENT FOR DIAGNOSIS. THE RESULT IS A TIMING CHAIN TENSIONER FAILURE AND VERY LARGE $2200 REPAIR FEE WITH THE POTENTIAL FOR A SIGNIFICANT REBUILD OF THE ENGINE IF MORE DAMAGE IS FOUND. AFTER SOME RESEARCH IT APPEARS THAT THIS IS A KNOWN DESIGN ISSUE WITH THE TENSIONER PART AND THERE IS A TECHNICAL SERVICE BULLETIN (TSB 1512-01) ISSUED FOR IT BUT NO RECALL. IT IS VERY LIKE TO OCCUR FOR ALL VOLKSWAGEN MODELS WITH THE 2.0 TSI ENGINE PRODUCED BETWEEN 2008-2013. THIS COULD HAVE BEEN LIFE THREATENING IF THE FAILURE HAD OCCURRED WHILE THE VEHICLE WAS IN MOTION, ESPECIALLY AT HIGHER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873980June 13, 2016
ENGINE
TIMING CHAIN TENSIONER FAILURE - THE CAR WAS PARKED FOR THE NIGHT. IN THE MORNING I WENT TO START IT. I WOULD NOT START. THERE WERE NO LIGHTS OR ERROR CODES. TOWED TO THE DEALERSHIP. THE DEALERSHIP STATED ZERO COMPRESSION AND BENT VALVES. THEY STATED I NEED A NEW ENGINE. 7400.00 CALLED VW OF AMERICAN. THEY OFFERED NO HELP WHAT SO EVER. VOLKSWAGEN OF AMERICA JUST KEEPS STATING THE CAR WAS OUT OF WARRANTY. THERE IS A TSB, MULTIPLE COMPLAINTS ON THE INTERNET REGARDING TIGUANS, GTI'S AND PASSATS. THIS ENGINE HAS HAD THIS PROBLEM HAPPENING FOR YEARS FROM 2008 TO 2013 VW WILL NOT ACCEPT ANY RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779932October 5, 2015
ELECTRICAL SYSTEM
THIS IS A LOW MILEAGE (31,000) VEHICLE. UNEXPECTED, COMPLETE FAILURE OF RADIO, CD, NAVIGATION SYSTEM, BLUETOOTH HANDS-FREE COMMUNICATION... EVERYTHING WENT DEAD. VW DEALER CHECK FUSES AND RADIO FUSE AND SAID THAT THEY WERE OK. RADIO AND ALL FUNCTIONS ASSOCIATED WITH RADIO DEAD AND NOT WORKING. WILL NOT TURN ON. WHY IS THIS A SAFETY ISSUE? BECAUSE OF THE HANDS-FREE, BLUETOOTH PHONE CAPABILITIES NO LONGER WORK. VERY DANGEROUS. PLUS NAVIGATION DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733880July 14, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CAR SPUTTERED, SHOOK, AND MADE AN AWFUL SOUND SIMILAR TO A TON OF MARBLES IN A DRIER MACHINE. THE TIMING CHAIN WENT AT ROUGHLY 82,000 MILES. ACCORDING TO VW LITERATURE THEY STATED THAT THE REASON THEY WENT BACK TO A TIMING CHAIN IS THAT IT IS A LIFETIME, NONSERVICEABLE PART. THE TIMING CHAIN GOING ON AN INTERFERENCE TYPE ENGINE DESTROYED MY ENGINE TO THE ORDER OF ALMOST $4000. VW DID NOT WANT TO ASSIST WITH ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702691March 30, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WE PURCHASED AND WE WERE SERVICING OUR VW GTI 2010 AT AUTOBARN MT. PROSPECT/IL. IN THE LAST 2 YEARS WE REPLACED ALL IGNITION COILS AT DIFFERENT TIME INTERVALS AND TWICE FOR CYLINDER #2. THERE ARE ACTUALLY MULTIPLE ISSUES HERE. FIRST, THIS KIND OF PROBLEM CAN EASILY GENERATE AN ACCIDENT, IF ONE IGNITION COIL FAILS AT THE WRONG TIME AND THE WRONG PLACE (WHEN PASSING OR DRIVING ON A MOUNTAIN ROAD). SECOND, THE IGNITION COILS ARE POORLY DESIGNED AND THEY GO BAD WAY TOO FAST MAKING THE CAR UNDRIVEABLE. COSTLY TOWING WAS REQUIRED ALMOST EVERY TIME. THIRD, THE VW DEALERSHIP SHOULD ADVISE CUSTOMERS TO REPLACE ALL COILS IN THE SAME TIME AT THE FIRST SIGN OF TROUBLE. INSTEAD THEY CHOOSE TO REPLACE THEM ONE BY ONE, CHARGING BETWEEN $180.00 AND $220.00 EVERY TIME JUST FOR LABOR, WHEN THE PART ITSELF COSTS JUST $32.00 AND THE LEVEL OF DIFFICULTY FOR THIS TASK IS VERY LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672759January 15, 2015
ENGINE
I WAS TOLD THAT THE IGNITION COIL SHOULD LAST UP UNTIL 100K MILEAGE AND THIS GAVE OUT AT 65K AND CAUSED ENGINE MISFIRING AND ALMOST ENGINE FAILURE. VOLKSWAGEN HAS SIMILAR RECALLS FOR THEIR IGNITION COILS AND I THINK THE 2010 VW GTI SHOULD BE INCLUDED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668146December 24, 2014
ENGINE
VEHICLE WAS RUNNING VERY ROUGH. HARD TO START. HAD IT TOWED TO NORTH PENN VW. THEY DIAGNOSED IT AS A DEFECTIVE TIMING CHAIN TENSIONER. TWO MANAGERS AND A TECH SAID THE PART FAILED AND IT SHOULD NOT HAVE. THEY SAID IT WAS OF NO FAULT OF MY OWN. THEY SUGGESTED I CONTACT VW SINCE IT WAS A DEFECTIVE PART. I DID AND THEY SAID THEY WOULD NOT BE ABLE TO HELP ME SINCE IT OUT OF WARRANTY. IT IS A KNOWN PROBLEM ON ALL 2010 VW'S. THE DEALERSHIP ADMITTED IT AND THERE IS A SERVICE BULLETIN(TSB) ADDRESSING THE EXACT PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659055November 18, 2014
SEAT BELTS, TIRES
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN GTI. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND FORCED THE VEHICLE TO VEER TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO THE RETAINER WALL. THE FRONT DRIVER SIDE AIR BAG DEPLOYED, BUT THE SEAT BELT FAILED TO RETRACT. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10644458October 14, 2014
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN GTI. WHILE IDLING AT A TRAFFIC LIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND SMOKE APPEARED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE STARTER MELTED DUE TO THE BATTERY BEING CRACKED AND ACID SPILLED ONTO THE ENGINE COMPARTMENT. THE WIRE BETWEEN THE BATTERY AND STARTER WERE MELTED. THE INDEPENDENT MECHANIC RECOMMENDED THAT THE VEHICLE SHOULD BE TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC AND THE AUTO INSURANCE COMPANY STATED THAT THE FAILURES WERE NOT CAUSED BY A FIRE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620775August 7, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I START MY CAR I GET A WARNING SAYING MULTIPLE LIGHTS (I.E. HEADLIGHT,TAILLIGHT,FOG LIGHTS) ARE BURNT OUT. THE AFFECTED LIGHT EVENTUALLY TURNS ON. THE FUSE FOR MY LIGHTS WAS BLOWN AND SCORCHED AND MY LOCAL DEALER SAID IT WAS A FAULTY FUSE BOX WHICH IS THE SAME BOX FROM THE TIGUAN WHICH HAS ALREADY BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598888June 17, 2014
FUEL/PROPULSION SYSTEM, ENGINE
THE CAR STALLED AND LOST POWER WHILE DRIVING. NO POWER AND NO TIME TO ALLOW SAFELY TO MOVE THE CAR TO THE SHOULDER. ALMOST CAUSE A REAR END COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587941May 12, 2014
POWER TRAIN
THE FIRST INCIDENT THAT I HAD WAS STARTING WITH THE CAR MAKING WEIRD NOISES THAT WERE COMING FROM THE ENGINE/TRANSMISSION WHEN THE CAR WOULD START. IT IS HARD TO EXPLAIN THE NOISE, BUT IT SOUNDED LIKE SOMETHING WAS WINDING UP. I TOOK THE CAR TO DEALERSHIP. THEY WEREN'T ABLE TO ESTABLISH WHAT WAS WRONG WITH THE CAR. CHECK ENGINE LIGHT DIDN'T COME ON, AND CAR DID NOT REPRODUCE THE SAME NOISE WHEN I TOOK IT TO THE DEALERSHIP. I WAS TOLD THAT THEY COULDN'T SEE ANYTHING WRONG WITH THE CAR. 09/05/2013, MORE NOISE, AND THIS TIME WAS FOLLOWED BY HARD DOWNSHIFTS, AND HARD BUCKING. EVERY TIME THE CAR WOULD ACCELERATE, OR IF YOU WERE COMING TO THE STOP, IT WOULD SHIFT HARD, CAR WOULD BUCK. I WAS TOLD THAT THE DSG MECHATRONIC UNIT HAS FAILED. TRANSMISSION REPLACED 04/09/2014 MY WIFE WAS DRIVING THE CAR. SPEED 45 TO 50 MPH. SHE NOTICED THAT THE CAR WASN'T ABLE TO ACCELERATE. ENGINE WAS REVVING UP, BUT CAR WOULDN'T GO. PULLED OVER ON THE SHOULDER, BEFORE SOMEONE REAR ENDED HER. SHE LOOKED AT THE DASH BOARD, AND SHE NOTICED THAT "D" WAS FLASHING. SHE TOOK THE CAR TO DEALER TO SEE WHAT IS GOING ON. I WAS TOLD THAT A POWER SUPPLY RELAY WAS THE CAUSE OF THIS PROBLEM, AND IT WASN'T COVERED BY THE POWER TRAIN WARRANTY. PART # 4H0-951-253-A RELAY CAR WAS PICKED UP ON 04/24/2014 05/08/2014 I STOPPED AT THE RED LIGHT, WAS GOING TO MAKE A RIGHT TURN, BUT THE CAR WOULDN'T WANT TO ACCELERATE. IT FELT LIKE IT WAS IN NEUTRAL. ENGINE WAS REVVING, BUT CAR WOULDN'T MOVE. I LOOKED AT THE DASH BOARD, AND "D" LIGHT WAS FLASHING. I PULLED ONTO THE SIDE OF THE ROAD, SO I DON'T GET REAR ENDED. I TRIED TO SELECT THE NEUTRAL GEAR, "N" WAS FLASHING. EACH GEAR POSITION THAT I SELECTED WAS FLASHING. I DROVE THE CAR BACK TO DEALER, AND TOLD THEM WHAT HAVE HAPPENED. CAR IS CURRENTLY AT THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550454November 1, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP ILLUMINATED AND THE ENGINE STARTED TO SHUDDER AND MISFIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED AND ALL OF THE VALVES NEEDED TO BE CLEAN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000. THE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534357August 8, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ON THE INTERSTATE AT ABOUT 60 MPH AND I HEARD A LOUD BANG, LIKE A GUN SHOT. I LOOKED AROUND, AND LOOKED UP, AND NOTICED MY SUNROOF HAD EXPLODED INTO A MILLION LITTLE PIECES, AND WAS SLOWLY BREAKING BACK INTO ONCOMING TRAFFIC, AND WAS FALLING ON ME. I WENT TO EXIT THE INTERSTATE, AND A LARGE CHUNK (ABOUT 9"X9") FELL ON ME AND SCRAPED MY ARM. I HAVE GLASS IN THE CAR, HAIR AND GROUND INTO MY SKIN A BIT - SOME OF IT IS VERY FINE AND SHARP, LIKE SPARKLY POWDER. THE DEALERSHIP SAYS IT WAS PROBABLY A ROCK THAT HIT IT, BUT I DON'T THINK A ROCK COULD HAVE A VELOCITY IN THE VERTICAL DIRECTION AT THAT SPEED TO HIT AND SMASH THE GLASS. I'M REQUESTING IT BE FIXED UNDER BUMPER-TO-BUMPER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436438November 19, 2011
ELECTRICAL SYSTEM:HORN
THE HORN ON THIS VEHICLE DOES NOT OPERATE IMMEDIATELY UPON PRESSING THE HORN BUTTON ON THE STEERING WHEEL. THERE IS ALWAYS A VERY NOTICEABLE DELAY IN RESPONSE. I KNOW THAT THE HORN IS A SAFETY ITEM THAT HAS STRICT REGULATIONS - CAN THIS BE LOOKED INTO? IT IS APPARENTLY A TRAIT OF ALL 2010 VW GTI'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427956September 29, 2011
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
I HAVE A 2010 VW GTI CURRENTLY WITH 13,000 MILES ON IT. THE FIRST INSTANCES HAPPENED AT ABOUT 10,000. IT STARTED WITH BRAKE VIBRATIONS, AND ENGINE STALLING. TOOK IT TO VW, THEY FOUND NO ISSUES. HAD TOTAL BRAKE BOOST LOSS ON THE WAY HOME, BRAKE DIDNT WORK FELT STIFF AS HELL. VW TOOK IT FOR 3 DAYS, DID AN ENGINEERING ASSIST, FOUND NO ISSUES AND COULDNT REPRODUCE IT, GAVE IT BACK AND SAID TO MONITOR IT. DROVE DOWN TO TAMPA, THE CARS TRANSMISSION WENT INTO NEUTRAL, AN ERROR POPPED UP ON THE DISPLAY AND THE CARS BRAKES WOULDNT RESPOND. E-BRAKED ON THE MEDIAN, I HAD A CHILD IN THE CAR, THIS CAR IS DANGEROUS. VW TOWED THE CAR TO THE LOCAL DEALERSHIP, FOUND THE MECHATRONIX UNIT WAS FAULTY, COULDNT FIND ANY IN FLORIDA, HAD TO ORDER FROM VW ESTIMATED 1 WEEK DELIVERY TIME. MECHATRONIX UNIT WAS FIXED UNDER WARRANTY AFTER A LENGTHY REPAIR. NOW THE CARS STILL ACTING UP, STALLS OCCASIONALLY, HAS TROUBLE STARTING, AND JERKS VIOLENTLY BETWEEN 1ST AND 2ND GEAR AND MAKES A LOUD POPPING SOUND. VW TOOK IT FOR 2 DAYS AND STILL CANNOT REPRODUCE THESE ISSUES AND GAVE IT BACK AFTER I TOLD VWOA THAT IT WAS AN UNSAFE VEHICLE AND I DIDNT WANT IT. I AM NOW DRIVING AN UNSAFE VEHICLE, AND BECAUSE THE VEHICLE HAS SAFETY CONCERNS I AM UNABLE TO TRADE THE VEHICLE IN OR SELL IT PRIVATELY DUE TO HAVING TO NOTIFY THE BUYER OF SAID SAFETY ISSUES. IM SUCK WITH THIS DANGEROUS VEHICLE THAT STALLS AT LIGHTS AND HAS TROUBLE STARTING/GETTING INTO GEAR. IM SCARED FOR THE SAFETY OF MY PASSENGERS AND OTHER MOTORISTS AROUND ME. AND IM NOT GETTING ANYWHERE WITH THIS COMPANY! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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