Volkswagen GTI Complaints (2009)

167 consumer complaints on file.

#11120739August 17, 2018
SERVICE BRAKES
MY VEHICLE WAS IN MOTION SLOWING DOWN TO A RED LIGHT WHEN THE ABS, TRACTION CONTROL, AND BREAK LIGHTS CAME ON AT THE SAME TIME. I RAN DIAGNOSTICS AND ALL 4 ABS SENSORS FAILED. THIS LEADS ME TO BELIEVE THERE MIGHT BE A PROBLEM WITH THE GROUNDING CONNECTION OR THE ENTIRE ABS MODULE IS FAULTY. THIS IS A HUGE SAFETY CONCERN BECAUSE THE CAR MAY THINK THE TIRES ARE SKIDDING ON DRY PAVEMENT, COMPUTE A FALSE POSITIVE, AND CAUSE A SERIOUS ACCIDENT. MY CAR HAS BEEN IN THE DEALERSHIP FOR ALMOST TWO WEEKS AND I WAS PROVIDED NO LOANER CAR IN THE MEAN TIME. ATTACHED YOU WILL FIND DIAGNOSTICS REPORTS WHEN I WENT TO THE DEALERSHIP AND PRICE REPAIRS, VWS OWN WEBSITE RESULTS FOR RECALLS UNDER MY VIN NUMBER, VW ACTUAL SPECIFIC RECALL POLICY, AND THE NHTSA RESULTS CONFIRMING THERE IS AN OPEN RECALL FOR MY SPECIFIC VIN NUMBER. VW ACTION CODE IS 45F2. NHTSA RECALL NUMBER IS 16V913.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114457July 30, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WITHOUT WARNING, THE ABS MODULE IN THE CAR FAILED, GIVING WARNING LIGHTS ON THE DASH AND MAKING THE CAR UNDRIVEABLE. RECALL WORK WAS PURSUED WITH THE A VW DEALER AND VOLKSWAGEN OF AMERICA, BUT THE RECALL WORK WAS DENIED, SAYING THIS FAILURE WAS OUTSIDE THE SCOPE OF THE RECALL. CAR HAS NOT BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112939July 22, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ABS FALIURE. ABS WARNING LIGHT ACTIVATES, ACTIVATES SPORADICALLY WHILE DRIVING RANDOMLY, BRAKING ABILITY IS HAMPERED, DOES NOT WORK NORMALLY. OCCASSIONALLY ANTILOCK BREAKS ENGAGE AT LOW SPEED BREAKING. BRAKES DO NOT FUNCTION NORMALLY. SPEEDOMETER EXPERIENCED MALFUNCTION, FLUCTUATIONS NOT RELATED TO SPEED OCCURED. STABILITY MALFUNCTIONED DURING BREAKING AND AUTOMATIC DOWNSHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103696June 24, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY GEAR INDICATOR LIGHTS (PRNDS) FLASH AND MY CAR EITHER WILL NOT ENGAGE INTO GEAR OR WILL LIMP. IT HAS DONE IT SEVERAL TIMES WHILE DRIVING ON THE HIGHWAY. IT WILL SLAM INTO A LOW GEAR CAUSING RPM TO MAX TO 8000 AND ACTS AS IF I SLAMMED ON THE BREAKS. ALSO THE NUMBER 3 FUSE ON TOP STARTED SMOKING AND MELTED INSIDE THE FUSE BOX. FEARED MY CAR WAS KING TO CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100633June 8, 2018
VEHICLE SPEED CONTROL
THIS HAS HAPPENED SEVERAL TIMES BEGINNING IN MARCH, 2018. EPC LIGHT COMES ON (SEEMINGLY) RANDOMLY. OCCASIONALLY, CHECK ENGINE LIGHT/SERVICE ENGINE NOW WARNING WILL ALSO COME ON. SOMETIMES THEY ALL SHUT OFF AFTER LETTING THE CAR SIT OVERNIGHT. EPC LIGHT COMES ON SOMETIMES WHEN WE TURN THE CAR ON AND SOMETIMES WHILE DRIVING. WE HAVE HAD THREE INCIDENTS WHERE WE TRY TO GET ONTO THE INTERSTATE (70MPH) AND CAN'T GET ABOVE APPROX 40MPH. I'VE ALMOST BEEN REAR-ENDED TWICE BECAUSE OF THIS. ON ANOTHER OCCASION, I COULDN'T GET THE TURBO TO KICK IN. SO, DRIVING AT 65MPH AGAIN ON THE INTERSTATE, I COULDN'T GET UP HILLS AND WOULD END UP AT APPROX 55PMH BY THE TIME I REACHED LEVEL GROUND. AGAIN, CARS SWERVING TO GET AROUND ME. MY HUSBAND HAS HAD A COMPLETE LOSS OF CONTROL OF ACCELERATION AND HAD TO COAST OVER ONTO THE SIDE OF THE ROAD. I HAD IT HAPPEN ONCE AT A STOP LIGHT, TAKING A LONG TIME AND A LOT OF COAXING OF THE ACCELERATOR PEDAL JUST TO GET UP TO 40MPH. THESE ALL HAPPENED ON STRAIGHT STRETCHES OF ROAD AND NORMAL WEATHER CONDITIONS. RESTARTING THE CAR MAY OR MAY NOT RESET THE ACCELERATION ISSUE AND THE EPC LIGHT. COMPUTER SCAN FROM VW DEALER SHOWED THROTTLE BODY SENSOR, SO WE REPLACED THAT WITH SAME SYMPTOMS AFTER A COUPLE OF DAYS. THEN, COMPUTER SAYS IT'S ACCELERATOR PEDAL SENSOR. REPLACED ALSO WITH SAME RESULTS. REPLACED SPARK PLUGS, AIR FLOW SENSOR, CLEANED OTHER SENSORS, STILL THE SAME. THIS IS VERY DANGEROUS. I SEE IN FORUMS THAT WE ARE NOT THE ONLY ONES. IT IS EXPENSIVE TO KEEP CHASING THE PROBLEM BUT LIVES ARE AT RISK. SOMEONE IS GOING TO GET SERIOUSLY HURT BECAUSE THEIR LIMP CARS CAN'T KEEP UP WITH TRAFFIC. VW SEEMS STUMPED. THE ONLY SOLUTION I SEE IS GETTING RID OF THIS DANGEROUS CAR BUT I'D HATE TO PASS THAT RISK ONTO ANOTHER PERSON EITHER! PLUS, DEALERS PAY VERY LITTLE TO TAKE THIS OFF OF OUR HANDS FOR THE SAME REASONS. PLEASE HELP!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081562March 27, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
I RESEARCHED MY VIN WHEN I PURCHASED THE VEHICLE AND FOUND AN INCOMPLETE SAFETY RECALL ON THE ABS MODULE. THAT RECALL NUMBER IS 16V913. BEFORE I COULD TAKE THE VEHICLE TO THE SCHEDULED APPOINTMENT THE ABS MODULE FAILED. THE VOLKSWAGEN DEALER IN TACOMA, WASHINGTON CHARGED ME A DIAGNOSTIC FEE BECAUSE THE MODULE FAILED COMMUNICATION, IN WHICH THEY FOUND THE MODULE DID INDEED FAIL, BUT THEY WOULD NOT REPLACE IT BECAUSE THEY CLAIM IT WASN'T COVERED UNDER THE WARRANTY OR THE RECALL. THEY SUBMITTED A SECONDARY CLAIM TO VW OF AMERICA TO TRY TO HAVE THEM APPROVE THE CLAIM WHICH WAS ALSO DENIED. I AM REACHING OUT TO HOPEFULLY GET HELP WITH GETTING MY VEHICLE FIXED AND ONCE AGAIN SAFE TO DRIVE. ATTACHED WILL BE A COPY OF THE INVOICE FROM THE DEALER AND THEIR FINDINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076794March 8, 2018
ENGINE
VEHICLE HAS 140,455 MILES ON IT AND WAS WELL MAINTAINED. AT APPROXIMATELY 15 MPH HEARD LOUD SOUND AND HAD TOTAL ENGINE FAILURE. CAR WAS TOWED TO A VOLKSWAGEN SPECIALIST AND SAID THAT THE TIMING CHAIN THREW DUE TO THE TIMING CHAIN TENSIONER, A COMMON PROBLEM FOR THE 2.0 TSI ENGINES FROM 2008-2012. MINIMUM FOR REPAIR WOULD BE $4,000 DUE TO BENT VALVES; MAXIMUM WILL BE ENGINE REPLACEMENT (~$9,000). GIVEN CAR'S AGE AND VALUE, NEITHER OPTIONS ARE WORTH FIXING AND I WILL HAVE TO SELL CAR FOR PARTS. AFTER RESEARCHING ONLINE, THE TIMING CHAIN TENSIONER FAILURE IS A COMMON ISSUE WITH 2.0 TSI ENGINES YET VOLKSWAGEN DID NOT ISSUE A RECALL RELATED TO THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057665December 30, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
DEFECTIVE TIMING CHAIN TENSIONER WENT AND DESTROYED THE ENTIRE ENGINE THAT HAS LESS THAN 50,000 MILES ON IT. APPARENTLY THIS IS A KNOWN ISSUE WITH VW THAT I FOUND OUT ABOUT AFTER THE FACT. LUCKILY IT HAPPENED IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057230December 28, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING LIGHTS FLASHING,SPEEDOMETER STOPS WORKING ,FUEL GAUGE STOPS WORKING. STEERING WHEEL MOVES FUNNY. THERE IS A RECALL ON THE PROGRAM THAT THEY INSTALLED BUT NOW THEY JUST SAY THAT THE UNIT NEEDS TO BE REPLACED. THEY ARE ASKING 2400.00 FOR THE REPAIR BUT THERE ARE MANY COMPLAINTS ON THE INTERNET FROM MANY OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055586December 19, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. WHILE DRIVING VARIOUS SPEEDS, THE ANTILOCK BRAKE SYSTEM (ABS) AND ELECTRONIC STABILITY CONTROL (ESC) WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED INTERMITTENTLY UNTIL THE WARNING INDICATORS REMAINED ILLUMINATED AT ALL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ESC). THE VEHICLE WAS THEN TAKEN TO GUNTHER VOLKSWAGEN OF FORT LAUDERDALE (1660 S STATE RD 7, FORT LAUDERDALE, FL 33317, (954) 797-1660) WHERE IT WAS CONFIRMED THAT THE ABS MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT SERVICED PER THE RECALL BECAUSE INSUFFICIENT PCU GROUND CONNECTION WAS NOT DETECTED. THE MANUFACTURER STATED THAT THE MODULE COULD NOT BE INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054568December 13, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY VEHICLE HAS EXPERIENCED EXACTLY WHAT NHTSA CAMPAIGN # 16V913000 AND IT IS THE MODEL AND YEAR AS LISTED IN THE CAMPAIGN. WITH IGNITION ON AND WHILE DRIVING ALL OF A SUDDEN 4-5-POSSIBLY 6 LIGHTS COME ON MY DASHBOARD A CHIME STARTS DINGING AND THE ABS,ESC,AIRBAG,EPC, BARKE PEDAL LIGHTS ILLUMINATE ON DASH ALONG WITH EITHER THE SPEEDO OR TACHOMETER START JUMPING. VEHICLE CAN BE STATIONARY OR DRIVING BUT VEHICLE MUST BE RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030620September 30, 2017
SERVICE BRAKES
FLASHING BRAKE LIGHT, WITH ABS AND STABILITY CONTROL WARNING LIGHTS. ABS AND STABILITY CONTROL NO LONGER FUNCTION. BELIEVED TO BE FAILED ABS MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025232September 25, 2017
SERVICE BRAKES, POWER TRAIN
WHILE DRIVING DOWN A RURAL HIGHWAY IN CLEAR CONDITIONS AND LIGHT TRAFFIC,AT ABOUT 45 MPH, SEVERAL LIGHTS CAME ON THE DASH, AND THE TACHOMETER STARTED JUMPING UP AND DOWN I HAD NO ACCELERATION, AND WAS LUCKY TO BE IN A PLACE TO GET OFF THE ROAD. I DON'T RECALL IF I TOUCHED THE BRAKES OR NOT JUST BEFORE THIS HAPPENED, AS IT IS SOMETIMES NECESSARY WHEN DRIVING WITH OTHER CARS ON THE ROAD, BUT THERE WAS NO HARD BRAKING. I WAS JUST DRIVING NORMALLY. IF I TOUCHED THEM AT ALL, IT WOULD HAVE BEEN LIGHTLY,.THE CAR WOULD START FINE BUT NO GEARS. TOWED TO DEALERSHIP. THEIR REPORT SAID "SMALL METAL SHARDS ABOUT THE SIZE OF A GRAIN OF SAND" IN THE TRANS FLUID, AND "IT APPEARS THE TRANSMISSION COMMUTER DID NOT DISENGAGE THE CLUTCH IN USE AS IT ENGAGED THE CLUTCH FOR THE NEXT GEAR AND TRIED RUNNING THE VEHICLE IN TWO GEARS AT THE SAME TIME AT CRUISING SPEED., WHICH IN TURN DAMAGED THE TRANSMISSION INTERNALLY AND DESTROYED THE DUAL CLUTCH FRICTION DISCS." I RECENTLY FOUND OUT THAT THERE IS A RECALL FOR THE ABS MODULE ON MY VEHICLE. ANOTHER DRIVER (NHTSA ID 10944646) INDICATED THAT WHEN HIS ABS MODULE FAILED, THAT HIS VEHICLE RANDOMLY DOWNSHIFTS TO FIRST GEAR, AND IS UNABLE TO SWITCH BACK. HE SAID "WHAT STARTS AS A SIMPLE BRAKE PROBLEM IS NOW AN UNDRIVEABLE CAR". IS THIS WHAT HAPPENED TO MY CAR? COULD MY ABS MODULE FAILURE CAUSE THE TRANSMISSION TO DOWNSHIFT WHILE TRAVELLING AT 45 MPH? SHOULD THE TRANSMISSION REPAIR BE INCLUDED IN THE ABS RECALL PROGRAM? THIS WAS A VERY DANGEROUS SITUATION, AND I HAD NO WARNING BEFORE IT HAPPENED. ALSO, IT WAS VERY HOT OUT, ABOUT 90 DEGREES, IF TEMPERATURE PLAYS A ROLE IN THIS SITUATION. I AM MAKING AN APPOINTMENT TO HAVE THE ABS ISSUE REPAIRED UNDER THE RECALL, BUT VOLKSWAGON IS TAKING NO RESPONSIBILITY FOR THE TRANSMISSION FAILURE. THEY SAID IT IS OUT OF WARRANTY. I THINK THEY MAY BE RELATED, AND CUSTOMERS NEED TO KNOW IF THIS IS A POSSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019768August 25, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ABS CONTROL MODULE. ABS LIGHT, TRACTION LIGHT AND BLINKING E-BRAKE LIGHT. NO TRACTION CONTROL OR ABS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019232August 23, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I GOT A RECALL FOR THE ABS MODULE FOR MY 2009 VOLKSWAGEN GTI. WHEN I BROUGHT IT TO VOLKSWAGEN I WAS TOLD THE RECALL WENT THROUGH BUT THERE IS CODES THAT ARE NOT COVERED BY THE RECALL. WITH THAT BEING SAID I HAVE TO PAY 2,600 DOLLERS FOR A NEW ABS MODULE. I HAVE DONE RESEARCH AND IT SEEMS TO BE AN ISSUE WITH MOST 2009 GTI'S WHY HASN'T THERE BEEN A RECALL ON THE ACTUAL MODULE ITS SELF SINCE SO MANY ARE HAVING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016102August 18, 2017
VEHICLE SPEED CONTROL
EPC LIGHT ISSUE -WHICH MEANS ELECTRONIC POWER CONTROL THE VEHICLES COMPUTER SUDDENLY CUTS POWER AWAY FROM THE ACCELERATER PEDAL CAUSING RAPID DECELERATION LEAVING THE DRIVER HELPLESS TO CONTROL THE VEHICLES SPEED. I WAS MERGING ONTO A INTERSTATE INTO 70MPH TRAFFIC AND MY EPC LIGHT ACTIVATED AND LEFT ME UNABLE TO CONTROL MY SPEED AND SAFELY MERGE INTO TRAFFIC ALMOST CAUSING A MAJOR ACCIDENT -- VERY DANGEROUS SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010087July 22, 2017
ELECTRICAL SYSTEM
THE 12 VOLT OUTLETS IN MY CAR AREN'T WORKING. WHEN I WENT TO CHECK THE FUSE, I DISCOVERED THAT THE DIAGRAM OF THE FUSE BOX PROVIDED BY VOLKSWAGON IN MY MANUAL DOES NOT MATCH THE ACTUAL FUSE BOX IN MY CAR. I CAN'T TELL WHICH FUSE TO REPLACE TO CORRECT THE PROBLEM. ON-LINE, MANY OTHER PEOPLE HAVE COMMENTED THAT THEIR FUSE BOX DIAGRAMS IN THEIR MANUALS ARE WRONG TOO. PLEASE HELP US GET ACCURATE DIAGRAMS OF OUR FUSE BOXES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994646June 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I SUBMITTED A COMPLAINT LAST YEAR WITH COMPLAINT #: 10907462. SUMMARY OF THE UNEXPECTED ABS MODULE BREAKDOWN THAT HAPPENED LAST YEAR. THE MODULE BROKE DOWN THE FIRST TIME ON 09/06/216 ON MY WAY TO WORK AND IT OCCURRED WHILE I WAS DRIVING ON THE HIGHWAY. I SLOWED DOWN THE SPEED TO AROUND 45 AFTER I LOST CONTROL OF THE VEHICLE WHEN IT HAPPENED AND THE LIGHTS AND BEEPING DID NOT STOP WITH THE ENGINE LIGHT TURNED ON. THE CAR WAS EVENTUALLY TOWED AND REPAIRED (PAID OUT OF POCKET) AT VW DEALERSHIP. AFTER SEARCHING ONLINE, THE ABS MODULE APPARENTLY HAS BEEN A PROBLEM ON GTI AND GLI JETTA. MOST RECENTLY, THERE IS A RECALL ON THE ABS MODULES ON CERTAIN VW VEHICLES; HOWEVER MY CAR WAS NOT ONE OF THEM EVEN THOUGH IT IS THE SAME PART THAT ALMOST CAUSED ME A CAR CRASH ON THE HIGHWAY! PLEASE INVESTIGATE INTO THIS PROBLEM AND HAVE THE VW OFFICIALLY EXTEND THEIR QUALIFICATION FOR RECALLS. IT IS NOT RIGHT TO ONLY RECALL CERTAIN VEHICLES AS OTHER CARE MODELS/YEARS ALSO USE THE EXACT SAME MANUFACTURER DEFECT ABS MODULES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994491June 12, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. ADDITIONALLY, THE BRAKE PEDAL WARNING INDICATOR WAS FLASHING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,663.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993297June 5, 2017
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. WHILE STARTING THE VEHICLE, THE ABS INDICATOR ILLUMINATED. ALSO, WHILE MAKING A TURN AT VARIOUS SPEEDS, THE INSTRUMENT PANEL AND THE FUEL GAUGE RANDOMLY FAILED. THE VEHICLE WAS TAKEN TO A LOCAL ANCIRA VOLKSWAGEN DEALER LOCATED IN SAN ANTONIO, TX WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CODES DID NOT MATCH THE FAULTS LISTED IN THE RECALL. THE CONTACT WAS DENIED THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 81,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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