Volkswagen GTI Complaints (2002)

124 consumer complaints on file.

#10151492February 28, 2006
ELECTRICAL SYSTEM:IGNITION
CHECK ENGINE LIGHT CAME ON, CAR LOST POWER. I FIGURED IT WAS AN ENGINE COIL, BECAUSE THIS HAS HAPPENED TO ME BEFORE, LAST TIME IT WAS COVERED UNDER WARRANTY, #6 COIL. SINCE I WAS 30 MILES AWAY FROM DEALER, I TOOK MY 2002 GTI TO A LOCAL MECHANIC, WHO DIAGNOSED THE PROBLEM AS THE # 5 IGNITION COIL. I CALLED THE DEALERSHIP TO FIND OUT IF THERE WAS A RECALL OR EXTENDED WARRANTY ON THIS PART SINCE THIS WAS THE SECOND ONE TO FAIL. DEALER SAID "NO RECALL AND THE CHARGE WOULD BE ABOUT $200.00 SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY. VEHICLE HAS 50,850 MILES AT THIS TIME. SINCE IT WASN'T COVERED, I HAD IT FIXED LOCALLY. GTI HAS THE 24 VALVE VR 6 ENGINE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145644December 19, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WINDSHIELD WIPERS STOP WORKING DUE TO LINKAGE FAILURE AT 55,000 MILES. LINKAGE NEEDS TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145253December 14, 2005
POWER TRAIN:MANUAL TRANSMISSION
I HAVE A 2002 VOLKSWAGEN GTI WITH APPROXIMATELY 42000 AND DISCOVERED MY MANUAL TRANSMISSION WAS SLIPPING IN EVERY GEAR. AFTER BRINGING MY CAR TO LINDSAY VOLKSWAGEN IN STERLING, VA, I WAS INFORMED THAT THE PROBLEM WAS BAD CLUTCH AND THAT THE REPAIR WOULD NOT BE COVERED UNDER MY WARRANTY. AFTER SOME RESEARCH ONLINE, I HAVE DISCOVERED SEVERAL IDENTICAL SITUATIONS OF OTHER OWNERS OF 2002 VOLKS GTI 1.8T MANUAL AND THE COMPANY'S REFUSAL TO COVER IT UNDER WARRANTY OR INVESTIGATE WHY A CLUTCH NEEDS TO BE REPLACED AT UNDER 45,000 MILES. ACCORDINGLY, I CAN ATTEST THAT I OPERATE MY VEHICLE IN A SAFE AND LEGAL MANNER AND IN ACCORDANCE WITH WHAT A REASONABLE PERSON WOULD CONSIDER COMPETENCE AND CARE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143774November 28, 2005
POWER TRAIN:CLUTCH ASSEMBLY
EARLY CLUTCH FAILURE. THE CLUTCH IN MY VW 2002 GTI FAILED AT 23000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143695November 26, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL RETURN LINE DEVELOPED A PINHOLE LEAK APPROXIMATELY 3 INCHES PAST THE EXIT OF THE PROTECTIVE CHANNEL ON THE UNDERCARRIAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143669November 25, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVERS SIDE SEAT (VELOUR NOT LEATHER) W/ VW COLD WEATHER PACKAGE (HEATED SEATS), WHEN HEATED SEAT WAS TURNED ON IT WOULD SHOCK ME, THE DRIVER. THIS HAPPENED OVER THE COURSE OF 3 OR 4 DAYS AND NOW IT DOES NOT WORK AT ALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132543August 11, 2005
AIR BAGS:SIDE/WINDOW
SPONTANEOUS AIRBAG DEPLOYMENT 8-10-05 I WAS DRIVING ALONE DOWN A BOULEVARD AT 35 MPH WHEN I HEARD A LOUD NOISE LIKE A GUNSHOT FROM MY RIGHT SIDE. THE SIDE CURTAIN AIRBAGS HAD DEPLOYED ON THE PASSENGER SIDE LEAVING ME WITH AN EAR ACHE, AS WELL AS INTERIOR FULL OF SMOKE AND DEBRIS. WORST OF ALL, THE ENGINE STOPPED RUNNING. I COASTED ABOUT 200 FEET THEN TURNED ONTO A SIDE STREET. I'M FORTUNATE THAT I DID NOT COME INTO CONTACT WITH ANY OTHER VEHICLES OR PEDESTRIANS. I DID NOT HIT A POTHOLE, RUT, CURB OR ANYTHING ELSE. I WAS DRIVING DOWN A WELL-TRAVELED SMOOTH ROAD IN DENVER (SOUTH BROADWAY). THE AIRBAGS JUST DEPLOYED FOR NO APPARENT REASON. AFTER GATHERING MY WITS AND AIRING OUT THE CAR, I RESTARTED IT AND DROVE DIRECTLY TO MY LOCAL VW SERVICE FACILITY. THE NEXT DAY, MY SERVICE ADVISOR SAID THE MECHANIC SAW EVIDENCE OF AN IMPACT ON THE SIDE OF THE FRAME. I EXPLAINED THAT THE CAR WAS ON SMOOTH PAVEMENT WHEN THIS HAPPENED. I ALSO MENTIONED THAT 18 MONTHS AGO I HAD HIT A SQUARE-EDGED RUT IN THE ROAD THAT CAUSED SOME RIM DAMAGE TO THE FRONT-RIGHT WHEEL AND ALSO CAUSED A TIRE IMPACT SEPARATION (BUBBLE). PERHAPS THIS IS THE IMPACT MARK THAT THE MECHANIC DETECTED. I GAVE THIS STATEMENT TO VWOA AT MY ADVISOR'S REQUEST. I EXPLAINED THAT THIS IS A SAFETY PROBLEM AND SHOULD BE COVERED UNDER WARRANTY AS THE CAR IS LESS THAN 4 YEARS OLD AND UNDER 50,000 MILES. MY LOCAL SERVICE ADVISOR CALLED ME BACK TO SAY THAT A SUPERVISOR WILL DETERMINE HOW TO PROCEED WITH REPAIRS. EVIDENTLY, THIS IS NOT AUTOMATICALLY A WARRANTY ITEM. VWOA NEEDS TO STEP UP AND FULLY INVESTIGATE THIS MATTER AND TAKE PREVENTIVE ACTIONS IMMEDIATELY. THERE ARE SEVERAL VW OWNERS IN MY IMMEDIATE FAMILY. WE ARE ALL VERY CONCERNED ABOUT THE AIRBAG SAFETY OF THIS VEHICLE EVEN AFTER REPAIRS ARE COMPLETED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118637April 28, 2005
AIR BAGS:SIDE/WINDOW
I OWN A 2002 VOLKSWAGEN GTI. I WAS AT AFULL STOP ON AN INTERSECTION MAKING A RIGHT TURN, AND AS SOON I TURNED,MY PASSENGER SIDE CURTAIN AIRBAG AND SEAT AIRBAG EXPLODED. THEY DID NOT EVEN DO WHAT IT SUPPOSE TO DO, THE AIRBAGS JUST EXPLODED! I TOOK IT TO HAMMER LANE VOLKSWAGEN HERE IN STOCKTON BUT THEY TOLD ME THAT IT IS NOT UNDER WARRANTY BECAUSE THEY FOUND A SMALL DENT UNDER MY CAR. THEY WERE TRYING TO TELL ME THAT IT WAS THE CAUSE WHY THEY DEPLOYED. THEY WERE TELLING ME THAT I RAN OVER SOMETHING AT THE TIME OF THE INCIDENT. I SEARCHED ON THE INTERNET AND FOUND THAT 107 COMPLAINTS TO NHTSA ON 2001-2003 GOLF, GTI, AND JETTA THAT SIDE-IMPACT AIRBAGS WERE ACTIVITED IMPROPERLY. I PRINTED THAT PAGE, SHOWED IT TO THEM AND ASKED THEM FOR AN EXPLAINATION, BUT COULD NOT GIVE ME ANY SPECIFIC ANSWER THAT I NEED. I WAS ALSO ASKING FOR AN EXPLAINATION WHY MY AIRBAGS DID NOT DEPLOY WHEN I RAN OVER SOMETHING ABOUT TWO WEEKS AGO BEFORE THE INCIDENT, ON THE DRIVER SIDE WHICH CAUSED A BIG DENT UNDERNEATH? THIS IS REALLY RIDICULOS WHAT HAPPENED TO ME. THEY ARE TRYING TO CHARGE ME ABOUT $4,000.00 FOR THE DAMAGE AND LABOR. THEY SUGGESTED TO JUST CALL MY INSURANCE "MAYBE " THEY WILL PAY FOR THE DAMAGE. I HOPE THIS WON'T HAPPEN TO THOSE PEOPLE WHOSE DRIVING THESE CARS. THANK YOU VERY MUCH FOR YOUR TIME READING MY COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103117January 14, 2005
AIR BAGS:SIDE/WINDOW, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THE CONSUMER WAS COMING OUT OF A TOLL BOOTH AT APPROXIMATELY 45 MPH AND PASSENGER'S SIDE AIRBAG DEPLOYED FOR NO REASON, RESULTING IN MINOR INJURIES. *AK THE A/C WAS INOPERATIVE, THE PASSENGER SIDE WINDOW DROPPED AND WOULD NOT CLOSE, THE COIL WAS A PROBLEM AND THE COOLING FAN HAD BROKEN. *SC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10100401November 23, 2004
AIR BAGS:SIDE/WINDOW
THIS IS A COMPLAINT FOR A 2002 VOLKSWAGEN GTI. WHILE I WAS DRIVING, THE PASSENGER SIDE CURTAIN, PILLAR, AND SEAT AIRBAGS ALL DEPLOYED. THERE IS NO DAMAGE AT ALL TO THE VEHICLE. I CONTACTED VOLKSWAGEN TO REPAIR THE CAR UNDER THEIR WARRANTY BUT THEY REFUSE TO REPAIR THE VEHICLE UNDER THE WARRANTY SINCE THEY CLAIM THAT THERE IS CRUSH DATA STORED IN THE VEHICLE COMPUTER. MY WIFE WHO WAS SITTING IN THE PASSENGER SEAT HAS HER LEG BRUISED BECAUSE OF THE AIRBAG DEPLOYMENT. THIS IS A VERY SERIOUS SAFETY ISSUES SINCE THE AIRBAG DEPLOYMENT MADE A VERY LOUD NOISE,AND FILL THE CAR IN "WHITE POWDER". THIS ALMOST CAUSE AN ACCIDENT IN ITSELF BECAUSE OF THE NOISE AND THE RINGING IN MY EAR FOR THE NEXT MINUTE OR SO. THIS IS ALSO NOT THE FIRST CASE OF THIS KIND OF AIRBAG DEPLOYMENT. I RESEARCH ON THE WEB AFTER IN INCIDENT AND FOUND PEOPLE WHO HAVE SIMILAR EXPERIENCE IN A VEHICLE OF THE SAME MODEL AND OTHER VOLKSWAGEN VEHICLE. BELOW ARE THE LINKS FOR THEM HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=1558886 HTTP://TECH.BENTLEYPUBLISHERS.COM/THREAD.JSPA?MESSAGEID=104943&TSTART=0*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10088794August 30, 2004
POWER TRAIN:CLUTCH ASSEMBLY
MY CLUTCH PEDAL WENT DOWN TO THE FLOOR WHILE DRIVING AND NEVER CAME BACK UP. IT WAS FIXED (REPLACED THE MASTER CLUTCH CYLINDER) ONE MONTH AGO FOR A SIMILAR PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088224August 19, 2004
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH FAILED, ACCELERATION DIMINISHED, ONLY 63000 MILES WITH REGULAR TUNE UPS, OIL CHANGES. ALSO MASS AIR FLOW SENSOR AND OXYGEN SENSOR DEFECTIVE; CAR DOESN'T IDLE CORRECTLY, SOMETIMES DOESN'T START. STARTED AT 48000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078853June 26, 2004
ENGINE AND ENGINE COOLING
I WAS DRIVING DOWN THE ROAD AND I HEARD A LOUD BEEPING NOISE AND LOOKED AT MY DASHBOARD TO SEE THAT A RED LIGHT WAS FLASHING AND MY CAR WAS OVER HEATING AT MAX TEMP.. CAR WAS TOWED TO DEALERSHIP AND WAS FOUND TO HAVE A "DEFECTIVE" WATER PUMP. I WAS WITHOUT A CAR FOR 2 DAYS, YIPPIE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078485June 19, 2004
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
THE CLUTCH PEDAL SINKED TO THE FLOOR GRADUALLY OVER THE LAST 3 DAYS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071950April 30, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT AN UNDETERMINED SPEES, THE ENGINE COLLAPSED FROM THE VEHICLE WITHOUT WARNING. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071250April 22, 2004
AIR BAGS:SIDE/WINDOW
THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT INSTANCE. VOLKSWAGEN OF AMERICA CLAIMED THIS WAS NOT THEIR ISSUE, AND CONSUMER SHOULD TAKE IT UP WITH THE INSURANCE COMPANY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059046February 26, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 55MPH ON I-65 IN KY SIDE AIRS BAGS INADVERTENTLY DEPLOYED WITHOUT ANY IMPACT OR COLLISION. MANAGED TO GET TO EMERGENCY LANE WITHOUT ANY ACCIDENT. BROUGHT TO DEALERSHIP. AT FIRST, DEALERSHIP DENIED FAULT, BUT AFTER SEVERAL INSPECTIONS CONCLUDED THAT NO COLLISION OR IMPACT OCCURRED. DEALERSHIP NEEDED APPROVAL FROM VWOA TO FIX UNDER WARRANTY. AIR BAG SPECIALIST SENT OUT FROM VWOA TO INSPECT. CAR IS CURRENTLY AT DEALERSHIP STILL WAITING ON DECISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056748February 7, 2004
AIR BAGS
AFTER RUNNING UP A CURB IN MY 2002 GTI 337 WHILE TURNING LEFT AT AN APPROPRIATE SPEED, THE DRIVER AND PASSENGER FRONT AIRBAGS SPONTANEOUSLY DEPLOYED WITHOUT ANY FRONT-END COLLISION. THE DEPLOYMENT CAUSED BURNS AND BRUSING TO MY ARMS. THE AIRBAGS HAD NO REASON TO GO OFF, AS THERE WAS NO DAMAGE THE FRONT BUMPER OR HOOD. SOME OF THESE VEHICLES WERE HELD UP AT PORT PRIOR TO DELIVERY DUE TO AIRBAG SENSOR ISSUES. THESE PROBLEMS SHOULD HAVE BEEN ADDRESSED AND REPAIRED PRIOR TO DELIVERY OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10038657September 10, 2003
WHEELS:RIM
THE WHEELS/RIMS ON MY VW GTI 25TH YEAR EDITION (ONLY 1500 BUILT IN THE US) IS CORRODING BECAUSE OF THE EXCESSIVE AMOUNT OF DUST BRAKE STICKING TO THE WALLS AND SURFACES OF THE "SPECIAL" OEM BBS WHEELS. THERE ARE AT LEAST 200+ CARS AFFECTED BY THIS DEFAULT. (SOURCE: HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=569321 ) VWOA DOESN'T OFFER ANY SOLUTION TO THAT PROBLEM AND "RECOMMENDS" TO CLEAR THE WHEELS MORE OFTEN. I CLEAR MY WHEELS EACH WEEK! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033293August 22, 2003
WHEELS
2002 GTI-337 25 ANNIV MODEL ALLOY WHEELS DEFFECTIVE EXCESSIVE CORROSION FORMING AROUND SPOKES ON THE WHEELS. THE CLEAR COATING IS PEELING OFF AT CENTER HUB. BLACK SPOTS FROM EXCESSIVE BRAKE DUST IS IMBEDDED INTO THE FINISH, DESPITE WEEKLY CLEANING BY HAND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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