Volkswagen Golf Complaints (2001)

116 consumer complaints on file.

#10030360July 29, 2003
ELECTRICAL SYSTEM:WIRING
THE DRIVER'S SIDE WINDOW FAILED TO RESPOND, THE HAZZARD LIGHTS WOULD FLASH WHEN THE DEFROSTER WAS TURNED ON, THE GAS TANK COVER WOULD OPEN WHEN THE CAR WAS STARTED, THE REMOTE CONTROL WOULD NOT WORK... A BUNCH OF RANDOM PROBLEMS WERE INTERMITTENT AT FIRST -THEN BECAME PERMANANT. THE SERVICE MANAGER AT BARRY VOLKSWAGON (DARTMOUTH MA) INSISTED THAT IT WAS NOT RELATED TO AN ADVISORY REPORT ON WINDOW CLIPS BUT OFFERED TO FIX IT FOR $1000. TRACY VOLKSWAGON (HYANNIS, MA) TOOK A LOOK AT THE SAME CAR AND FIXED THE PROBLEM UNDER WARRANTY. IT WAS THE WINDOW CLIPS SERVICE BULLETIN NUMBER: 640101. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023186June 16, 2003
ENGINE AND ENGINE COOLING:ENGINE
CAR CONSUMES TOO MUCH OIL. OIL CONSUMPTION TEST IN PROGRESS FROM MANUFACTURER. 3RD TIME WITH TEST. I'VE TAKEN MY CAR TO THE MANUFACTURER 3 TIMES AND THEY TELL ME THAT THEY NEED TO DO THE TEST 3 TIMES IN ORDER TO GUARANTEE THERE'S SOMETHING WRONG. THE CAR JUST EATS UP OIL LIKE CRAZY AND IT ONLY HAS 39K MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021127June 6, 2003
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT FAILURE. WHEN PULLING ON FRONT DRIVER'S SIDE SEAT BELT TO BUCKLE UP, SEAT BELT "JUST CAME OUT" TO FULL LENGTH. NO TENSION AT ALL, LOOSE. DRIVER REPORTED HEARING A NOISE AS BELT WAS COMING OUT, AND IT CAME OUT TOTALLY SLACK. WON'T GO BACK IN NOW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021149June 6, 2003
VEHICLE SPEED CONTROL
MASS AIRFLOW SENSOR FAILURE HAS CAUSED INTERMITTENT LOSS OF ENGINE POWER WHICH MAY LEAD TO AN ACCIDENT. PROBLEM IS WIDESPREAD, AND REPEATED FAILURES ARE OCCURRING WITH MANY DIFFERENT OWNERS. CARS AFFECTED ARE DIESEL ENGINE MODELS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013628March 29, 2003
AIR BAGS:SIDE/WINDOW
MARCH 2, '03 WHILE TRAVELING ON A SECONDARY ROAD WITH 5 OCCUPANTS, IN A NON-ACCIDENT EVENT, THE SUBJECT VEHICLE PASSED OVER A LARGE METAL PLATE THAT IS USED TO COVER ROAD WORK FOR THE EVENING OR WEEKEND. WITHOUT WARNING THE DEFECTIVE AIRBAG SYSTEM DEPLOYED THE PSGR SIDE AIRBAGS! NO DAMAGE OR IMPACTS WERE NOTED ON THE PASSENGER SIDE OF THE VEHICLE BODY. HOWEVER, A SMALL SCRATCH WAS NOTED UNDERNEATH THE VEHICLE BETWEEN THE DOORS (RIGHT SIDE) AND WHAT APPEARED TO BE A THUMB PRINT IN THE UNDERCOATING UNDER THE FRONT PASSENGER SEAT. NEITHER OR BOTH MAY BE RELATED TO THE INCIDENT. VW INDICATED THAT THEY BELIEVE THAT ONE OR BOTH OF THE MARKS, BEING LOCATED VERY NEAR TO THE SENSORS, CAUSED THE DEPLOYMENT. ALTHOUGH UNKNOWN FOR CERTAIN, IT IS POSSIBLE THAT A BOLT OR SOME OTHER OBJECT MAY HAVE BEEN LYING ON THE METAL PLATE AND MAY HAVE BEEN PINCHED BY A TIRE - CAUSING IT TO STRIKE THE BOTTOM OF THE VEHICLE. IN NO WAY AN INCIDENT THAT SHOULD HAVE DEPLOYED THE AIRBAG SYSTEM. VW HAS ADVISED THAT "AN OUTSIDE INFLUENCE" CAUSED THE AIRBAG TO DEPLOY AND STATED TO THE VEHICLE OWNER THAT "THE SENSORS CANNOT DETERMINE WHETHER A STONE IS HITTING THE VEHICLE OR IF A TRUCK IS HITTING THE VEHICLE." A STATEMENT THAT ALSO INDICATES A DEFECTIVE SYSTEM . WHILE IT'S UNDERSTOOD THAT SENSORS ARE TO "SENSE" THAT SOMETHING HAS OCCURRED, THE "AIRBAG CONTROL MODULE" SHOULD INTERPRET THE INFORMATION BEING SENT BY THE SENSOR AND BE ABLE TO MAKE A MORE REASONABLE ASSESSMENT. IN ANY EVENT, IT IS IMPORTANT TO NOTE THAT GENERALLY VEHICLES ARE NOT STRUCK BY OTHER VEHICLES FROM UNDERNEATH. VERY IMPORTANT NOTE AS OF 3/28/'03 - VW OF AMERICA HAS REFUSED TO COVER THIS UNDER WARRANTY - A $3,775 REPAIR!!!!! IT IS IMPERATIVE THAT THE NHTSA INVESTIGATE THIS VERY SERIOUS DEFECT AND ORDER A RECALL BEFORE SOMEONE IS INJURED SERIOUSLY OR KILLED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004667January 27, 2003
CHILD SEAT:HANDLE (INFANT)
CAR SEAT HANDLE UNSNAPS AND BABY FALLS FORWARD. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003638January 13, 2003
ELECTRICAL SYSTEM
THE IGNITION COIL FAILED, WHICH RESULTED IN VEHICLE LOOSING POWER. DEALER HAD BEEN CONTACTED AND REPLACED THE COILS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000157December 17, 2002
ELECTRICAL SYSTEM:IGNITION
2001 VOLKSWAGEN GOLF GLS 1.8T ON MONDAY, DEC 2, 2002, THE VEHICLE EXPERIENCED A FLASHING CHECK ENGINE LIGHT (INDICATING THE VEHICLE SHOULD NOT BE DRIVEN), ENGINE STUTTERING, AND LOSS OF POWER. UPON INSPECTION BY THE DEALER THE CAUSE WAS FOUND TO BE A FAULTY IGNITION COIL. A REPLACEMENT WAS ORDERED BUT DUE TO THE NATIONAL SHORTAGE OF IGNITION COILS FOR VW/AUDI 1.8TS IT WAS NOT KNOWN WHEN THE PART WOULD ARRIVE. THE REPLACEMENT IGNITION COIL WAS RECEIVED AND INSTALLED BY THE VW DEALER ON THURSDAY, DEC 5, 2002. DUE TO THE PARTS SHORTAGE ONLY ONE OF FOUR IGNITION COILS WAS REPLACED. AFTER REPLACEMENT ALL PREVIOUS SYMPTOMS WERE GONE AND THE VEHICLE RAN NORMALLY. ON THURSDAY, DEC 12, 2002, THE SYMPTOMS (FLASHING CHECK ENGINE LIGHT, STUTTERING ENGINE, AND LOSS OF POWER) RETURNED. AGAIN THE PROBLEM WAS DIAGNOSED AS AN IGNITION COIL FAILURE BY THE SAME VW DEALER. ONE OF THE IGNITION COILS THAT HAD NOT BEEN REPLACED AFTER THE FIRST INCIDENT WAS FAULTY. I AM VERY PLEASED WITH THE DEALERS HANDLING OF THE SITUATION. I AM NOT PLEASED WITH VW'S USAGE OF A PART THAT HAS SHOWN TO BE AS FAILURE PRONE AS THESE IGNITION COILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770553December 6, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VW SAYS WORKING ON IT, KNOWS COILPACKS ARE BAD. WILL ONLY REPLACE BAD ONES. ONLY A MATTER OF TIME UNTIL THE OTHER'S WILL FAIL. VW WILL NOT REPLACE THE BADLY DESIGNED ONES THAT HAVE NOT GONE BAD YET. RECALL SHOULD BE DONE. SITUATION OF FAILED COIL PACKS CAN POTENTIALLY BE DANGEROUS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018936September 18, 2002
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT WILL NOT RELEASE FOR MORE ROOM, AND IT WILL CAUSE SEAT BELT TO CUT CONSUMER'S NECK, CAUSING DISCOMFORT FOR CONSUMER WHILE DRIVING. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017919September 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS, WHILE MAKING A TURN, SLOWING DOWN TO A STOP OR DURING ACCELERATION FROM A STOP POSITION. THE VEHICLE HAS BEEN TO THE DEALER ON EIGHT OCCASIONS AND THE PROBLEM STILL EXISTS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766653September 3, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901309August 12, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING, ONE OF THE SIDE AIR BAGS DEPLOYED, THERE IS NO DAMAGE WHATSOEVER TO THE BODY OF THE VEHICLE, CLAIM 55-S451-201. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901310August 12, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING, VEHICLE HIT A POTHOLE, AIR BAGS DEPLOYED AND VEHICLE COULD NOT BE DRIVEN, CLAIM 28-3091-943. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566663July 12, 2002
VEHICLE SPEED CONTROL
ON SEVERAL OCCASIONS, VEHICLE ACCELERATED WHILE IN PARK, RESULTING IN LIMITED PROPERTY DAMAGE AND PASSENGER INJURY. *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#763871July 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION WHILE IN "PARK" IN TWO OCCASIONS (CAR ACCELERATED AND JUMPED FORWARD WHILE BEING ON "PARK" AND WHILE DRIVER WAS BRAKING) . JAN 2002 LIMITED DAMAGES// JUNE 2002 SIGNIFICANT DAMAGES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#762909June 10, 2002
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
WHILE DRIVING THE PASSENGER'S SIDE AIRBAGS DEPLOYED ON 4/16/01, AND THREE DAYS LATER DRIVERS SIDE BAGS DEPLOYED ALSO WITHOUT APPARENT REASON. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010646May 29, 2002
AIR BAGS:SIDE/WINDOW
PASSNGER SIDE COLLISION AT 15 MPH, AIRBAG DID NOT DEPLOY. NO INJURIES, DAMAGE TO VEHICLE UNKNOWN.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8008227April 22, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES THAT WHILE TRAVELING AT 40 MPH, THE VEHICLE IN FRONT SUDDENLY STOPPED AND CONSUMERS VEHICLE HIT THE OTHER VEHICLE IN THE REAR BECAUSE BRAKES FELLED TO STOP PROPERLY. CONSUMER FEELS THIS PROBLEM IS RELATED TO THE RECALL 02 V 031 000 FOR THE ABS SYSTEM. CONSUMERS VEHICLE ID# WAS NOT INCLUDED.PLEASE PROVIDE ANY FURTHER INFORMATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8007382April 11, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 55 MPH AND WITHOUT COLLISION OCCURRING PASSENGER'S SIDE AIRBAG DEPLOYED. AFTER INSPECTION OF VEHICLE, BLACK BOX INDICATED A CRASH CODE. CONSUMER WAS TOLD THE REASON FOR DEPLOYED BAGS WAS THAT THE LATERAL MOTION LIMIT WERE EXCEEDED. *JG*AK IE04-078*PO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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