Volkswagen Golf Complaints (2022)

81 consumer complaints on file.

#11490065October 19, 2022
UNKNOWN OR OTHER
Rear view camera not working, no image on dashboard screen it seems it is an electrical connection issue more than a software issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489301October 14, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
Nearly every morning on my way to work I get error codes warning me of Front Assist Systems not working. It stays on for a while then disappears. It's so sporadic. Sometimes it will stay on the whole way to work. I then park the car for the day and when I come out to start the car to return home, the codes are gone. I'm even getting the error codes on the VW App that communicates with the car. This is a major safety feature with the car and VW has done nothing to correct it. I've had this issue since I bought the car in December 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489160October 13, 2022
ENGINE
Shift knob came off of lever. Plastic sleeve broke above metal clamp. Available for inspection. Could have caused an accident if happened while driving. Has not been inspected by dealer yet. Will take it o next visit. Knob was suddenly loose. Happened while backing out of garage. Replaced knob with aftermarket one. This problem has happened to many VW mk8 GTI/R drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488868October 11, 2022
UNKNOWN OR OTHER, POWER TRAIN
While shifting the manual transmission, the shift knob and boot came up and off the shifter. Being totally unexpected, I was temporarily shocked, surprised and confused. Luckily, I was on a country road with no other traffic around me and coasted to a stop. I realized what happened and was able to still shift the transmission and get home. Been waiting two months for the part to come in at dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487780October 4, 2022
ENGINE
Low coolant light appeared on dashboard. Radiator assembly had became dislodged and caused a coolant leak. Required immediate pullover on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487552October 2, 2022
POWER TRAIN
Radiator/coolant line busting all over engine. Dealership had no clue but deduced it was the incorrect mounting of the radiator. Then came across an article about this scandal. In the shop for a week-dealership was terrible too. Included a photo after problem was fixed, but the dealership neglected to clean the engine. You can see where the coolant dried.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487173September 30, 2022
POWER TRAIN
During operation, the manual transmission shift knob will become detached from the shift lever and the driver is unable to shift gears. This has occurred while the vehicle was in motion at city and highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486463September 26, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Each time the vehicle is started its throwing a safety warning alarm and malfunction. I’ve called VW America to file a complaint as well as the dealer and it seems like they just do care to take these software issue’s seriously. I’m truly nervous when I drive the car that in the event of a emergency on the road the systems will not function as designed and I’ve asked numerous times when are they doing a software update and or taking a serious look at the issues with no success
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486530September 26, 2022
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, SERVICE BRAKES
My shift knob would pop out of place easily almost everyday. One day it popped out of place and when I popped it back in it wouldn’t go into any gear at all. I was stuck on the side of the road until it eventually let me go into 1st, 3rd, and 4th but not 2nd. It took longer for it to even let me into 2nd. My car is also having electric issues. Out of nowhere it’ll say that my front sensors aren’t working. My parking brake also has gone out a few times to where I can’t even safely exit my car worried it’ll roll away. The car had a sound coming from the engine and come to find out a sensor was causing an oil leak and oil was getting on one of my belts. My shift knob also has a crack on it and it’s been there since before I hit 1k miles. My car has been at a VW shop for 2 months with no eta on parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486555September 26, 2022
POWER TRAIN
The shift knob for the manual transmission cracked at the base, causing it be become dislodged from the transmission during use. I still have the broken knob for later inspection. This was a safety risk as I was unable to put the car in gear while in an intersection. This made me unable to continue my motion out of the intersection until the problem was identified and fixed. The specific incident resulted in no further damage as there were no other vehicles at the intersection at that time. The vehicle has been brought to a certified VW dealership and identified as a problem with the hardware (meaning the technician recognized it was not due to improper use). Neither the vehicle nor the broken shift knob have been inspected by any other official bodies (i.e. manufacturer, police or insurance representative). There were no warnings of any type prior to the problem occurring, nor have there been any indicators signaling a problem since (no warning lamps or messages).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486317September 25, 2022
POWER TRAIN
Shift knob cracked at union with dust boot. Concerned that continued use will cause knob to break off the stem or cause cuts/lacerations of fingers or hands. Issue has been reported on VW GTI Group Pages/forums impacting many owners. Repair of existing OEM part under factory warranty does not fix issue as the cracks will occur with the replacement part a second time. Seems the only option is for an aftermarket solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485843September 22, 2022
UNKNOWN OR OTHER
The car has a manual transmission. The car has roughly 100 miles on it (brand new). The shift knob (gear knob, gear lever, etc) comes loose periodically and pops off of the gear selector, which is very dangerous as it makes it impossible to shift the car into gear. This has happened at least 3 times in the past 100 miles. All times were at slow speeds with no unusual force applied to the shift knob. There were no warnings and it hasn't been inspected. I'm not interested in having the car inspected but simply want to report the safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484620September 15, 2022
ENGINE AND ENGINE COOLING:COOLING SYSTEM
The radiator fell out of it's harness, which cause the coolant hose to rub against a belt. The cooling hose broke, causing all coolant to leak out of the car. The car is now unable to be driven. This is a prevalent issue I heard about throughout the community, but has not been addressed by Volkswagen in any way. The only warning I received from the vehicle was that the car was low on coolant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484274September 13, 2022
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Radiator hose hit the serpentine belt and caused full loss of coolant. I currently have 1,483 miles on my car bought new from the dealership. I haven’t even opened my hood until today when I was alerted to low coolant levels and had them all spilling out on my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483858September 11, 2022
POWER TRAIN
As I was shifting into second gear to merge onto the highway, the shift knob detached from the gear selector resulting in me being temporarily unable to select a gear. I was able to partially reattach it, but it is still very loose and comes off easily. It is available for inspection, but I will be trying to bring it to my local VW dealer ASAP. My safety was put at risk by virtue of being unable to accelerate while merging on the highway. Yes, the problem has been been reproduced by myself - the shift knob is still loose and will come detached if extreme care is not exercised when shifting. I have not had a chance to bring it to my local VW dealer yet, but plan to ASAP. There were no warnings that a malfunction was imminent until the knob came detached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483191September 7, 2022
POWER TRAIN, UNKNOWN OR OTHER
Shift knob broke off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483304September 7, 2022
ENGINE
Radiator came loose allowing the lower return hose to contact the AC pulley and become damaged. Car lost substantial amount of cooling fluid and had to be parked. Eventually it was driven a short distance to the dealership for repair involving replacement of the radiator and hose. Dealer did not advise on any modification past returning car to previous state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482809September 4, 2022
ENGINE AND ENGINE COOLING
Common problem on 2022 VW GTI models - radiator comes loose from upper clip mount on passenger side of vehicle, causing radiator to fall out of place. This causes the lower radiator to move enough so that the coolant hose rubs against a nearby serpentine belt, resulting in a hole in the hose and loss of coolant. This happened to me on Saturday, August 6. I was alerted with a LOW COOLANT warning in the dashboard. I immediately pulled over to check it out, saw the problem, and drove straight to dealer. Technician looked at it and said, "yep, I've done two of these already in the last month". This is a widespread issue as reported on vwvortex.com and the VW Mk8 group on Facebook. My car has been at Stohlman VW for over four weeks now, awaiting parts. Some owners have had the issue multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482750September 3, 2022
LANE DEPARTURE: ASSIST
Lane assist error And shift knob is going up and down and cracked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482335September 1, 2022
ENGINE AND ENGINE COOLING
When driving at highway speeds, coolant sensor light stated there was a problem. Pulled off of freeway and noticed that coolant was spewing everywhere. Opened hood and radiator had come loose and damage to coolant lines when coming in contact with belts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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