Volkswagen Golf Complaints (2019)

63 consumer complaints on file.

#11229842July 6, 2019
ENGINE, UNKNOWN OR OTHER
THE CAR STALLS FREQUENTLY WHEN IDLE AND STOPPED AT LIGHT OR OTHER AND NEEDS TO BE RESTARTED FROM THE PUSH START BUTTON AND ONLY HAS LESS THAN 1000 MILES IF STARTED SOON AFTER BUYING IT AND CALLED DEALER BUT COULD NOT FIND THE GOOD TIME FOR APPT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228619July 1, 2019
UNKNOWN OR OTHER
SUNROOF SPONTANEOUSLY SHATTERED WITH NO IMPACT WHILE DRIVING ON A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228804July 1, 2019
ENGINE
ENGINE STALLS. INTERMITTENT. PROBLEM RELATES TO 2019 GTI (S MODEL) WITH 6-SPEED MANUAL TRANSMISSION. WHEN FULLY WARM OR HOT, THE ENGINE RANDOMLY STALLS WITH TRANSMISSION IN NEUTRAL AND WHEN BRAKING TO A STOP, USUALLY WITH THE CLUTCH DEPRESSED AND USUALLY AT SPEEDS FROM 10-0 MPH. THE ENGINE STALLS ARE GENTLE WITH NO STUTTERING OR SHAKING. EXAMPLE: COMING TO A STOP AT A STOP SIGN OR IN HEAVY TRAFFIC, THE ENGINE QUIETLY DIES WITHOUT WARNING. ENGINE RESTARTS AND RUNS NORMALLY THEREAFTER UNTIL THE NEXT UNEXPECTED STALLING EVENT. VEHICLE PURCHASED NEW IN MAY OF 2019. FIRST STALL AT 250-300 MILES. MOST RECENT STALL ON 6/30/19 AT 1150 MILES. NO "CHECK ENGINE" WARNING APPEARS ON DASHBOARD. NO ERROR CODES SHOW UP VIA OBD-2 DIAGNOSTIC SCAN. 92 OCTANE CHEVRON GAS USED EXCLUSIVELY. OWNER HAS DECADES OF EXPERIENCE DRIVING MANUAL TRANSMISSIONS WITH NO ISSUES UNTIL NOW - DOUBTFUL THIS IS OPERATOR ERROR. VW DEALER IS FRIENDLY, BUT BAFFLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228856July 1, 2019
FUEL/PROPULSION SYSTEM
THIS IS A 6MT 4 DOOR SE VW GTI 2019 WITH 1500 MILES AND 6 WEEK OF OWNERSHIP. THE VEHICLE RANDOMLY STALLS AT LOW SPEED WHEN BREAKING APPROX 5 MPH OR EVEN WHEN STATIONARY AFTER COMING TO A HALT. HAPPENS WHEN THE CAR IS IN NEUTRAL OR WHEN THE CLUTCH IS FULLY DEPRESSED. THIS IS NOT A CASE OF WRONG GEAR OR NOT FULLY DEPRESSING THE CLUTCH. IT HAS HAPPENED A COUPLE OF DOZEN TIMES BOTH WITH MYSELF AND MY WIFE DRIVING SO NOT THE DRIVER AT FAULT. HAPPENS WHEN THE ENGINE IS AT TEMPERATURE BUT NOT AT FIRST START UP. THIS ISSUE IS BECOMING DANGEROUS AS RECENTLY IT PUT THE CAR INTO THE PATH OF ONCOMING TRAFFIC AND PREVIOUSLY NEARLY GETTING REAR ENDED DUE TO SUDDEN STALL. CONSISTENT STALLING AS WE TURN INTO OUR DRIVE WAY - LESS THAN 5 MPH CLUTCH DEPRESSED AND TURNING RIGHT. SOFT STALL - ENGINE JUST CUTS OUT V A ROUGH STALL YOU WOULD EXPECT WHEN TRYING TO PULL AWAY IN THIRD GEAR. MOST RECENT DATE OF OCCURRENCE ENTERED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228558June 30, 2019
ENGINE
IN SOME SITUATIONS WHEN COMING TO A STOP WITH THE CLUTCH DEPRESSED THE ENGINE WILL SHUT OFF QUIETLY. DOES NOT HAPPEN EVERY TIME I COME TO A STOP BUT HAS SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218942June 10, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2019 GOLF GTI SE 6MT PURCHASED WITH 12 MILES. ENGINE RANDOMLY STALLS IN NEUTRAL WHEN ROLLING TO STOP WITH CLUTCH FULLY DISENGAGED AFTER HAVING DOWNSHIFTED TO EITHER SECOND OR FIRST GEAR. THIS HAS HAPPENED (3) TIMES SINCE PICKING UP THE BRAND NEW CAR (4) DAYS AGO. THE ELECTRONIC DISPLAY THAT SHOWS WHICH GEAR YOU ARE IN HAS ALSO REPORTED THE WRONG GEAR ONCE (SO FAR). THIS IS AN ISSUE AFFECTING *MANY* 2019 GOLF GTI OWNERS. HERE ARE SOME NOTES OF THE ISSUE SO FAR: - 6-8-19 @ 1AM (131 MILES) - NO CEL - CLUTCH WAS OUT AND CAR WAS IN NEUTRAL COMING TO STOPLIGHT IN LEFT TURN LANE. GOING LESS THAN 5MPH WHEN CAR DIED. SEEMED LIKE IT HAPPENED WHEN THE TACH WAS AT IDLE-RANGE. RESTARTED WITH BUTTON. - 6-8-19 @ 10:56PM (225 MILES) - NO CEL - PULLING UP TO DRIVEWAY. CAR DIED AT LESS THAN 2MPH GOING UP A VERY SLIGHT HILL WHEN CLUTCH WAS DEPRESSED TO GO INTO FIRST FROM NEUTRAL. WAS GOING *VERY SLOW* WHEN THIS HAPPENED. RESTARTED WITH BUTTON. - 6-9-19 @ 3:30PM (276 MILES) - NO CEL - BROTHER WAS DRIVING WITH ME IN THE PASSENGER SEAT. PULLING UP TO STOP SIGN IN HIS NEIGHBORHOOD AND HE WAS IN NEUTRAL WITH CLUTCH OUT SLOWING TO A STOP AND THE CAR SOFTLY DIED AGAIN. RESTARTED WITH BUTTON. - 6-9-19 @ 11:44PM (418 MILES) - NO CEL - DRIVING UP A STREET IN A NEIGHBORHOOD GOING 20-25MPH IN 2ND GEAR AND THE DISPLAY BETWEEN MY TACH AND SPEEDO SAID I WAS IN 3RD AND SHOULD SHIFT INTO 4TH. WHEN I CRESTED THE HILL AND HIT THE BRAKES TO SLOW DOWN FOR A PART OF THE STREET THAT WAS DAMAGED, THE GEAR DISPLAYED SWITCHED TO 2ND (WHICH IS WHAT I WAS IN AND HADN'T CHANGED). THESE ISSUES ARE VERY WELL DOCUMENTED BY DRIVERS IN ENTHUSIAST FORUMS SUCH AS REDDIT AND GOLFMK7.COM. YOU CAN ALSO FIND VIDEOS OF THE ISSUE ON YOUTUBE: HTTPS://WWW.REDDIT.COM/R/GOLFGTI/COMMENTS/B9CPB7/POSSIBLE_2019_6MT_STALL_ISSUE_YOUR_FEEDBACK/ HTTPS://WWW.GOLFMK7.COM/FORUMS/SHOWTHREAD.PHP?P=776852#POST776852
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217288June 1, 2019
ENGINE
BRAND NEW PURCHASED 2 DAYS AGO ON 5/30/19 WITH 24 MILES ON IT. IT'S A 6 SPEED MANUAL TRANSMISSION AND WHEN APPROACHING A STOP EITHER IN GEAR WITH CLUTCH DEPRESSED OR IN NEUTRAL, CAR WILL STALL AND NEED TO BE RESTARTED. DANGEROUS, SAFETY IS A CONCERN. IT'S A VERY SUBTLE STALL AND YOU REALLY HAVE TO BE PAYING ATTENTION OR BAD THINGS WILL HAPPEN. HAPPENING MORE OFTEN NOW, VEHICLE NOW HAS 122 MILES AND GOING BACK TO DEALER FOR MORE TESTING. INITIAL TESTING AT DEALER WAS ABLE TO DUPLICATE PROBLEM 1 DAY AFTER PURCHASE. IT'S NOW 2 DAYS OLD! BUILD DATE WAS 3/2019. IT APPEARS TO ME TO BE SLOW SPEED COASTING, CLUTCH NOT ENGAGED IN NEUTRAL TO A STOP OR CLUTCH ENGAGED IN GEAR COASTING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210260May 28, 2019
ENGINE
2019 MANUAL TRANSMISSION GTI'S STALL WHEN COMING TO A STOP IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208702May 20, 2019
ENGINE
ENGINE STALLS AS CAR COMES TO A FULL STOP IN NORMAL STREET TRAFFIC: BRAKING WITH TRANSMISSION IN NEUTRAL, CLUTCH ENGAGED OR DISENGAGED, NEAR-STATIONARY OR FULL-STATIONARY; BRAKING WITH TRANSMISSION IN GEAR AND CLUTCH FULLY DISENGAGED, NEAR-STATIONARY OR FULL-STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206028May 7, 2019
ENGINE
VEHICLE WITH MANUAL TRANSMISSION, ENGINE STALLS AT LOW SPEEDS IN NEUTRAL. BRAND NEW CAR, ONLY 100 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205657May 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHEN COMING TO A STOP, UNDER 5 MPH. THE CAR STARTS TO DROP RPMS AND THEN IT WILL STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205774May 6, 2019
ENGINE
AFTER DRIVING THE CAR FOR 30 OR SO MINUTES ON BOTH CITY AND HIGHWAY STREETS, MY NEW GLI WITH 800 MILES ON THE ODOMETER WILL INTERMITTENTLY STALL WHEN COMING TO A STOP. THIS ENGINE STALL HAPPENS WHEN THE CLUTCH IS TO THE FLOOR AND IN GEAR AND SOMETIMES WITH THE CLUTCH OUT AND IN NEUTRAL. IT IS A VERY GENTLE STALL - NOTHING LIKE THE LURCHING THAT OCCURS DURING A TYPICAL STALL, IN FACT THERE HAVE BEEN TIMES WHEN I DIDN'T NOTICE THE ENGINE DIED. AFTER THE OCCURRENCE OF THE FIRST STALL IT USUALLY CONTINUES TO HAPPEN AT EACH SUBSEQUENT STOP FOR THE REST OF THAT PARTICULAR DRIVING TRIP. THE CAR RETURNS TO NORMAL AFTER SITTING FOR ALONG PERIOD OF TIME. THIS ISSUE HAS HAPPENED ON THREE SEPARATE OCCASIONS OVER THE FIRST MONTH OF OWNERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204292April 28, 2019
ENGINE, UNKNOWN OR OTHER
I HAVE A WHITE GTI RABBIT WITH A MANUFACTURE DATE OF 10/18. VEHICLE ENGINE STALLS WHEN COMING TO A STOP. THIS OCCURS WITH THE VEHICLE IN NEUTRAL REGARDLESS OF WHETHER OR NOT THE CLUTCH IS DEPRESSED AND HAPPENS DURING CITY DRIVING. THE VEHICLE EXHIBITED THIS PROBLEM AROUND 3000 MILES AND HAS OCCURRED SEVERAL TIMES SINCE. IT DOES THIS EVERY SO OFTEN IN AN UNPREDICTABLE MANNER AND AM UNABLE TO REPEAT IT. ALSO NOTICED THAT THE GEAR SELECTOR ON THE DASH ACTS ERRATICALLY WHEN THIS HAPPENS SOMETIMES SHOWING 4-2 OR 4-3 OR 2-3 BEFORE THE STALL OCCURS. NO DASH LIGHTS COME ON. THERE ARE NO CHECK ENGINE LIGHTS. VEHICLE REQUIRES A RESTART BY PUSHING THE START BUTTON BEFORE DRIVING AGAIN. AM AFRAID THAT THIS WILL HAPPEN DURING FREEWAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204142April 27, 2019
ENGINE, POWER TRAIN
ENGINE SOFT SHUT-OFF WHEN IN NEUTRAL (MANUAL TRANSMISSION) OR WITH THE CLUTCH TO THE FLOOR, WHILE SHIFTING TO NEUTRAL, AND COMING TO A STOP. CITY STREET. THIS OCCURRED 3 SUCCESSIVE TIMES OVER A SHORT, 5 MINUTE TRIP HOME ON CITY STREETS. EVERY DOWNSHIFT, WITH GEAR NEUTRAL OR DISENGAGED, THE ENGINE SHUTS OFF JUST AS OR AFTER COMING TO A STOP. THERE IS NO "STALL SHUDDER" FROM THE ENGINE, AND IT JUST REVS FROM 1K RPM TO 0 WHEN STOPPED OR WHILE STOPPING, IN NEUTRAL. THE VEHICLE HAD BEEN WARMED UP TO OPERATING TEMPERATURE. THE DASHBOARD GEAR REPORTER ALSO MISREPORTED THE CURRENT GEAR AT THIS TIME: REPORTED 3RD WHEN IN 2ND, OR 3RD-TO-5TH WHEN IN 3RD. AGAIN AT LOW SPEEDS, AND LOW REVS THAT WOULD NOT BE APPROPRIATE FOR AN UPSHIFT. VEHICLE BOUGHT NEW THIS WEEK, CURRENTLY AT 100 MILES ON THE ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203618April 25, 2019
UNKNOWN OR OTHER
ON SEVERAL OCCASIONS SINCE ABOUT APRIL 8,2019 MY NEW GTI STALLED WHILE I WAS DRIVING. WHEN THE CAR STALLS IT DOES SO WITHOUT WARNING. THE STALL OCCURS AS IF THE CAR SIMPLY TURNED OFF. ON A FEW OCCASIONS THE CAR STALLED WHEN I STOPPED AT A STOP SIGN OR WHEN I DROVE ONTO MY DRIVEWAY. TWICE THE CAR STALLED IN BUMPER TO BUMPER TRAFFIC ON I580 NEAR SAN FRANCISCO. BOTH OF THOSE STALLS CAME AT A MOMENT WHEN VEHICLES FOLLOWING ME NEARLY COLLIDED WITH ME BECAUSE TRAFFIC BEGAN TO MOVE BUT MY CAR STALLED AND FOR A MOMENT DID NOT MOVE IN SYNC WITH TRAFFIC. THE STALLING SEEMS TO HAPPEN MORE AS I COME TO A STOP. IT HAS BEEN HAPPENING MORE FREQUENTLY OVER THE LAST FEW DAYS ALSO. I REALIZED THERE IS IN FACT AN ISSUE SO I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE CAR. I HAVE AN APPOINTMENT IN 1 WEEK SO THEY CAN HOPEFULLY ADDRESS THIS ISSUE. I WILL NOT BE DRIVING THE CAR UNTIL THE DEALERSHIP CLEARS IT AS SAFE TO OPERATE. THE CAR IS A 2019 VW GTI 6 SPEED MANUAL SHIFT. THE STALLS STARTED WHEN THE CAR HAD ABOUT 400 MILES, TODAY IT STALLED FOR ABOUT THE 8TH OR 9TH TIME AND HAS ABOUT 1125 MILES. I AM VERY EXPERIENCED OPERATING A MANUAL TRANSMISSION AND I KNOW THAT THE STALLING IS A VEHICLE ISSUE AND NOT OPERATOR ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197188April 18, 2019
ENGINE
VEHICLE DIED WHEN STOPPING AT RED LIGHT AT A HIGH TRAFFIC CITY INTERSECTION, CLUTCH WAS ALL THE DOWN. ALSO, DIED TWICE IN REVERSE WHILE PARKING IN DRIVEWAY AT SLOW ROLL WHILE CLUTCH WAS COMPLETELY DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196841April 17, 2019
ENGINE
ENGINE STALLS AT CRAWL SPEEDS/COMING TO A COMPLETE STOP WITH THE CLUTCH PEDAL FULLY DEPRESSED. HAS HAPPENED THRICE SINCE PURCHASE. FIRST EPISODE WITH ODO AT AROUND 100 MILES. SECOND AROUND 350 MILES.LATEST EPISODE 4/16/19 AT 556 MILES. THE STALL IS VERY QUIET LIKE IF THE CAR HAS AN AUTO STOP START FUNCTION AND IS ONLY NOTICED WHEN PUSHING ON THE GAS PEDAL TO GET MOVING AGAIN. HAS NEVER HAPPENED WHEN COASTING IN NEUTRAL WITH THE CLUTCH LET OUT. HAS NOT HAPPENED AT HIGHER SPEEDS BUT HAVE NOT DRIVEN MANY HIGHWAY MILES. STARTS RIGHT UP AGAIN WITH NO TROUBLE ON PUSHING THE STOP/START BUTTON. NO TROUBLE WITH THE GEAR INDICATOR AS SOME OTHER OWNERS OF THE SAME MODEL HAVE STATED ON ONLINE FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196007April 13, 2019
ENGINE
IT'S A 2019 RABBIT EDITION GTI AND THE ENGINE STALLS AT A STOP IN NEUTRAL POSITION AT NORMAL RUNNING TEMPERATURE. MANY OWNERS OF THE GTI RABBIT MK7.5 ARE EXPERIENCE THE SAME PROBLEM AND THERE'S NO WARNING LIGHTS ON THE PANEL THAT INDICATES THE CAR SHOULD BE SERVICE. I HAVE EXPERIENCE THIS PROBLEM ONLY AFTER A FULL STOP NOT RUNNING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195494April 10, 2019
POWER TRAIN
I PURCHASED A 2019 GOLF GTI RABBIT EDITION (URANO GREY) W/ MANUAL TRANSMISSION ON 2/23/2019. ON 2/27, MY CAR STALLS WHEN I AM STATIONARY ON FLAT TERRAIN, WAITING FOR THE GREEN LIGHT AT THE INTERSECTION, WITH MY CLUTCH ALL THE WAY IN. I RESTARTED THE ENGINE WITHOUT RELEASING THE CLUTCH. THE REVS GOES UP TO 800, STAYS THERE FOR A SECOND, AND THE CAR STALLS AFTERWARDS. I DID ANOTHER TWO RESTARTS AFTER THAT, WHICH GAVE ME THE SAME RESULT. THE WAY I GET OUT OF THIS SITUATION IS TO APPLY A LITTLE THROTTLE WHEN WAITING, RAISING THE REV TO AROUND 1100. THIS ISSUE NEVER OCCURRED AFTERWARDS, BUT I BELIEVE THERE IS A POTENTIAL DEFECT IN POWER TRAIN OR ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194804April 8, 2019
ENGINE, POWER TRAIN
VEHICLE STALLS WHEN COMING TO A STOP WITH CLUTCH DEPRESSED. GEAR INDICATOR WILL INDICATE WRONG GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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