Volkswagen Golf Complaints (2002)

74 consumer complaints on file.

#10120363April 27, 2005
UNKNOWN OR OTHER
CONSUMER EXPERIENCED PROBLEMS OBTAINING A VALET KEY FROM THE DEALERSHIP FOR 2002 VOLKSWAGEN GOLF. *MR THE CONSUMER WAS COMPLAINING OF THE SERVICE RECEIVED AT WILLIAMSON VOLKSWAGEN OF LINCOLN. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118541April 27, 2005
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
TURN SIGNAL/HAZARD RELAY ACTIVATES RANDOMLY. WHILE DRIVING DOWN THE ROAD I CAN HEAR THE TURN SIGNAL RELAY CLICKING AT A FASTER SPEED, LIKE WHEN YOU HAVE A BURNED OUT TURN SIGNAL BULB. BUT, WHEN YOU GO TO USE THE TURN SIGNAL/HAZARD SIGNAL, THEY STILL FUNCTION AS NORMALY. I BELIEVE THIS ISSUE IS RELATED TO RECAL 04V584000, YET VOLKSWAGEN OF AMERICA DOES NOT RECOGNIZE MY VEHICLE AS BEING PART OF THIS RECAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114612March 24, 2005
AIR BAGS:SIDE/WINDOW
THE SEAT-MOUNTED SIDE AIRBAGS AND SIDE-CURTAIN AIRBAGS FOR THE PASSENGER SIDE OF MY CAR DEPLOYED WITH NO SIDE-IMPACT CRASH. I WAS IN A PARKING LOT MAKING A RIGHT TURN WHEN THE ABOVE MENTIONED AIRBAGS DEPLOYED. LUCKILY, THERE WAS NO ONE IN THE PASSENGER SEAT, SO THERE WERE NO INJURIES AS A RESULT. I TOOK MY CAR INTO A VW DEALERSHIP AND THEY RAN SOME DIAGNOSTICS ON IT. THEY CLAIM THAT MY CAR'S COMPUTER REGISTERED A COLLISION AND THAT'S WHY MY AIRBAGS WENT OFF, THOUGH THEY NEVER PROVIDED ME WITH A COPY OF THE RESULTS OF THE DIAGNOSTIC. I TOLD THEM THERE WAS NO WAY MY CAR WAS INVOLVED IN A COLLISION AT THE TIME THE AIRBAGS DEPLOYED, OR WITHIN THE PAST YEAR BEFORE THEY HAD DEPLOYED, AND THEY SAID THAT I MUST HAVE HIT A POTHOLE OR SOMETHING AND THAT I SHOULD CONTACT MY INSURANCE COMPANY. MY INSURANCE POLICY DOES NOT COVER THE REPLACEMENT OF AIRBAGS WHEN NO COLLISION WAS INVOLVED, AND THE ADJUSTER FEELS THAT THEY MUST HAVE DEPLOYED AS A RESULT OF FAULTY WIRING. THIS INCIDENT OCCURRED FAIRLY RECENTLY, AND I REFUSE TO PAY THE $3500 FOR THESE REPAIRS OUT OF POCKET, SO THEY HAVE NOT BEEN REPLACED YET, AND WILL NOT BE REPLACED UNTIL I SPEAK FURTHER WITH VOLKSWAGEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109503February 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS LIGHT CAME ON AND A SOUND WAS HEARD. THE BRAKES SUDDENLY WENT, AND THE CONSUMER HAD TO APPLY THE EMERGENCY BRAKE TO CONTINUE TO THE DEALER. THE ABS MODULE WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105561December 30, 2004
AIR BAGS
RE THE WRONGFUL DEPLOYMENT OF THE DEFECTIVE PASSENGER SIDE AIRBAG AND SIDE CURTAIN IN 2002 VW GOLF GTI. *BF WHILE DRIVING, THE PASSENGER SIDE CURTAIN AND SEAT AIR BAG INADVERTENTLY DEPLOYED, THE PASSENGER SUFFERED MINOR INJURIES. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10094309November 3, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING VEHICLE AT A MODERATE SPEED THE AIR BAG ON PASSENGER'S SIDE DEPLOYED INADVERTENTLY. THE CONSUMER TOOK VEHICLE BACK TO THE DEALER, AND WAS TOLD BY THE SERVICE TECHNICIAN THAT THE VEHICLE WAS IN AN ACCIDENT. THE CONSUMER CLAIMED THIS WAS ABSURD SINCE THIS VEHICLE MADE NO CONTACT WITH ANY OTHER VEHICLE OR OBJECT. *AK THE AIR BAG DEPLOYED 1 MINUTE LATER. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095911October 17, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING ON A RATHER BUMPY STREET (NO MAJOR POT HOLES), SIDE-AIRBAG AND CURTAINS ON THE DRIVER SIDE POPPED OUT. IT WAS NOT A COLLISION, AND THE BUMPER DID NOT HIT ANYTHING. SERVICE SHOP AT DEALER FOUND A COUPLE OF DAMAGES ON OIL PAN AND CONTROL-ARM, AND THEREFORE INSISTED THE AIRBAG DEPLOYMENT WAS NOT DUE TO A MAL-FUNCTION. THE CAR IS BEING REPAIRED (INCLUDING THE RE-UPHOLSTERY AND DAMAGED SEAT BELT DUE TO THE AIRBAG ERUPTION). IT IS TREATED AS AN ACCIDENT BY MY AUTO INSURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091365September 20, 2004
AIR BAGS:SIDE/WINDOW
DRIVING ON HIGHWAY AND HIT SMALL BUMP IN ROAD, SUCH THAT YOU WOULD HIT MANY TIMES A DAY WHILE DRIVING, AND PASSENGER SIDE AIRBAGS AND WINDOW CURTAINS DEPLOYED. VW SERVICE FOUND CRASH DATA IN COMPUTER EVENTHOUGH THERE WAS ABSOLUTELY NO VISUAL DAMAGE TO CAR. VW CUSTOMER SERVICE REFUSED TO PAY FOR REPAIR AND SUGGESTED I CONTACT MY INSURANCE COMPANY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082456July 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
OWNER WAS DRIVING IN TRAFFIC - MERGING ONTO THE LONG ISLAND EXPRESSWAY - WHEN A DULL "POP" SOUND WAS HEARD. THE ENGINE QUICKLY LOST POWER. OWNER WAS ABLE TO STEER VEHICLE FROM RIGHT LANE TO SHOULDER AND ENGAGE HAZARD LIGHTS. CAR WAS TOWED TO DEALER. DEALER EXAMINED VEHICLE AND ADVISED OWNER THAT THE TIMING BELT WAS MISSING. DEALER ADVISED THAT ENGINE HAD SEIZED AND MUST BE REPLACED. OWNER LOST USE OF CAR FOR 5 WEEKS. ENGINE AND TIMING BELT WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082453July 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
CAR WAS DRIVEN TO AND PARKED OUTSIDE A STORE 1 MILE FROM HOME. WHEN OWNER RETURNED TO CAR (LESS THAN 10 MINUTES AFTER PARKING), THE CAR WOULD NOT START. CAR WAS TOWED TO DEALER AND OWNER WAS INFORMED THAT OIL PAN WAS CRACKED & ENGINE HAS SEIZED. DEALER SAID THAT DAMAGE WAS NOT COVERED BY WARRANTY AND OWNER MUST CONTACT INSURANCE COMPANY TO FILE COLLISION CLAIM. HOWEVER, NO COLLISION EVER OCCURRED. OWNER LOST USE OF VEHICLE FOR FIVE WEEKS. OIL PAN, SHORT BLOCK & TURBO WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067978April 28, 2004
AIR BAGS:SIDE/WINDOW
WHILE TRAVELING OVER A ROUGH STRETCH OF ROAD THE PASSENGER SIDE SEAT AND WINDOW AIRBAGS DEPLOYED.IT SHOULD BE NOTED THERE WAS NO SIDE COLLISION,IMPACT OR BODY DAMAGE.THE DEALER INSISTS THAT A SIDE IMPACT MUST HAVE OCCURED,AND THAT I WIL BE RESPONSIBLE FOR THE ESTIMATED $3500 IN REPAIRS.I STIL AWAIT WORD AS TO WHETHER MY INSURANCE POLICY COVERS THIS TYPE OF CLAIM.SO FAR I'VE BEN TOLD THEY MAY NOT COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064075March 29, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS, AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
CAR WAS REAR-ENDED AT A STOP LIGHT. CAR CASCADED INTO THE CARS IN FRONT. AIRBAGS DID NOT DEPLOY ON DRIVERS SIDE. AIRBAGS (4) DEPLOYED ON PASSENGER SIDE ONLY. THERE WAS NO PASSENGER. SEEMS I COULD HAVE USED THE AIRBAG PROTECTION ON MY SIDE. (DRIVER). *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10058443February 18, 2004
AIR BAGS:SIDE/WINDOW
I WAS DRIVING ABOUT 10-15 MILES A HOUR AND MY RIGHT RIM MIGHT HAVE SLIGHTLY HIT THE CURB AND MY PASSENGER SIDE AIRBAG AND CURTAINS DEPLOYED.I TOOK IT RIGHT AWAY TO THE DEALER, AND THEY SAID THERE IS A CRASH CODE AND WILL NOT PAY FOR IT. I CONTACTED VW OF AMERICA MANY TIMES AND THEY SAY TO CLAIM IT THROUGH INSURANCE. THERE IS NO VISIBLE DAMAGE TO MY CAR AT ALL SO I THINK IT A FAULTY CRASH CODE! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057793February 10, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 10 MPH LEFT RIM HIT THE CURB. AS A RESULT, THE SIDE CURTAINS AND SEAT AIRBAGS DEPLOYED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047223November 20, 2003
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
DIESEL FUEL LEAK- WHEN FILLING TANK TO FULL, FUEL POURS OUT SOMEWHERE AT THE TOP OF THE TANK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043313October 21, 2003
TIRES:SIDEWALL
SIDEWALLS OF MY DAUGHTER'S VOLKSWAGEN SEPARATED. THE TIRES WERE CONTINENTAL CONTITOURING CONTRACT, 19565R15-91H CH95. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044511October 20, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD IS CLOGGED ON VEHICLE DUE TO CARBON BUILD UP FROM THE EXHAUST VALVE.*MR CONSUMER WAS ADVISED BY LOCAL DEALER THAT THE VEHICLE WOULDN'T PASS FEDERAL EMISSION REQUIREMENTS. THE DEALERSHIP REFUSED TO REPAIR UNDER WARRANTY AND WAS WILLING TO CHARGE $380.00 FOR THE TASK. CONSUMER DECLINED DUE TO THE HIGH PRICE BUT WAS CONCERNED ABOUT THE ENVIRONMENT. CONSUMER RESEARCHED THE PROBLEM ONLINE AND FOUND OTHER CONSUMERS WITH THE SAME DEFECT. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031011August 7, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHT AND AUTOMATIC TRANSMISSION SAFETY INTERLOCK SWITCH FAILED AND LEFT THE CAR STRANDED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026474June 18, 2003
ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
MULTIPLE PROBLEMS INCLUDED: MALFUNCTION INDICATOR LAMP ON, VEHICLE CUT OFF, TRUNK SWITCH FELL OUT, DRIVER DOOR LOCK INOPERATIVE, FUEL GAUGE INOPERATIVE, ENGINE RATTLE. MULTIPLE REPLACEMENTS - CAMSHAFT SENSOR, TRUNK SWITCH, POWER DOOR LOCKS, FUEL LINES INSTALLED, FUEL SENDER UNIT, TIMING BELT AND TENSIONER. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020835June 17, 2003
EQUIPMENT:MECHANICAL, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS, ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE HAD A DAMAGED MOTOR. *TT *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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