Volkswagen Golf Complaints (2022)

81 consumer complaints on file.

#11512187March 16, 2023
UNKNOWN OR OTHER
Shift nob cracks and eventually detaches from shift rod which causes loss of ability to accelerate/shift. This appears to be a widespread issue based on consumer forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507364February 15, 2023
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
The shift knob for the manual transmission broke off the shift assembly while accelerating and merging onto the freeway. This is what happened the first time the knob broke off. It has happened 3 times due to the part being physically broken. My safety and the safety of others was at risk. When a car is moving at speed and no longer has the option to shift into a higher gear, you become stuck at a slower speed and this happens very suddenly. If you apply brake then the engine will loose RPM and stall out causing the car to loose control of acceleration suddenly and could result in lose of control. This is stated in the VW owners manual under how to drive a manual transmission. The issue has been confirmed by the local dealership and by VW corporate. The component has been inspected my VW dealership. The vehicle has zero warnings or ways to monitor this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505817February 6, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Travel Assist (ACC)light and emergency braking systems are turning off and on repeatedly and intermittently. This happened 5 or 6 times on my 15-minute drive to work a few weeks back. I heavily rely on these safety systems so the vehicle is much more unsafe when those systems are inactive, not to mention the annoyance or dinging when the system deactivates which takes my focus off the road. The vehicle has not been inspected by the dealer or independent service as of yet but I intend to do so with the dealer. The yellow system warning lamps are lit when these systems are inactive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505707February 5, 2023
POWER TRAIN
The shift knob pulls off the manual transmission shifter shaft under certain driving conditions, such as a fast shift. I believe that the shifter knob retainer clip is loose or broken. This is a safety problem. I first noticed it when I had to make a quick maneuver during a turn. Experiencing the shift knob pull off the shaft while I was downshifting was dangerous and distracting. I reported the issue to the service department at my local VW dealer. They were not aware of others having the same problem and asked me to bring in the car if I knew how to duplicate it. I can’t duplicate it in normal driving. The second time it happened I was braking for a traffic light while downshifting. I was able to push the knob back down without crashing, but it is very unnerving. No warning lights are triggered. I have not taken the car in to the dealer yet for an inspection. I don’t like the idea of trying to duplicate the problem like the dealer suggested. I want them to inspect the assembly and will probably give them an opportunity soon. I’m reporting this because I feel that VW should treat this issue with more urgency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499514December 30, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Travel assist (ACC)light pops up for any reason, that scares you at the beginning because when you are driving you think is something big and could be if you are driving and crash for put attention to the warning light. I tried to desactivate but the function says is unavailable, I did my homework to investigate a little bit more and there’s more cars like mine doing the same thing. The light goes away for days or hours but later come up again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498961December 27, 2022
VISIBILITY/WIPER, ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Electronic issues with the infotainment screen that have caused the backup camera to fail to work on multiple occasions. The parking sensors also don't always work properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498919December 26, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The car constantly says the travel and emergency assist do not work. It’s constantly dinging. I bought the car with the expectation of having these safety features. Many if not all of these generation of GTI have this issue and VW has no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498477December 21, 2022
POWER TRAIN
The gear shifter knob came loose during shifts while driving, detaching from the shaft inside of the leather shifter boot, making it difficult or impossible to select a gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497777December 16, 2022
UNKNOWN OR OTHER
The shift knob slid right off the top while shifting into 2nd gear. I had to push it back on to shift into third gear while driving in traffic. I could have lost control of the vehicle if I had not acted quicky.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497115December 12, 2022
POWER TRAIN
As I was merging onto a highway, the shift lever popped up and disconnected from the linkage as I was changing gears. This left me temporarily unable to accelerate on the on-ramp with vehicle traffic around me. I was able to push back down on the lever and reinstate shifting capabilities but the connection was still loose to the touch and could be pulled up again when I came to a rest after I finished driving. This particular part was eventually replaced under warranty as it had many cosmetic cracks and chips in it. Unknown if this is related to the loose linkage as that is a separate part of the shift boot. This vehicle is the manual transmission version.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496377December 7, 2022
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: ASSIST, BACK OVER PREVENTION: WARNINGS
Quite often various warnings show on the screen and following features - Maneuver braking function currently not available - Rear Traffic Alert is currently not available - Error: Park Distance Control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496207December 6, 2022
ENGINE
My 2022 Golf GTI SE is part of the recall with NHTSA ID of 22V707 (Radiator and Coolant Hose). The issue is the radiator comes loose causing a hose and housing to make contact with the accessory belt eventually causing a leak. In my particular instance, I caught the problem early. My radiator had become loose (wasn't loose on previous checks) but hadn't dislodged to the point of causing damage. Per this recall, there's no "fix" for my issue as only the house/housing/pulley/belt are fixed if required. This leaves me waiting on on Volkswagen to issue an ACTUAL fix for the underlying problem (radiator mounting) rather than a fix for only the symptoms. At this point, I'm unable to drive my car for fear of failure and potential engine damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494263November 19, 2022
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Poor quality of the shifter knob component and installation from the factory for the 6-speed manual transmission variant of the 2022 VW GTI. The shifter knob can come loose and pop out of the metal shaft while shifting gears in the drive. The poor quality of the knob develops a crack in the corner of the component which can cause the knob to detach from the transmission over time and make the car undrivable. Since taking delivery of the car from the dealership, the shifter knob appears to not be installed properly as the component can feel loose and pop out of the metal shaft and get detached from the transmission. This incident of the shift knob popping out occurred a few times while driving. As changing gears with the shifter knob is a crucial aspect of driving the car, the current component poses a serious quality and safety issue for the car that was overlooked by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494035November 17, 2022
UNKNOWN OR OTHER
Manual shift knob is starting to crack. Vehicle is just under 4,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493331November 13, 2022
UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? Manual gear shift knob. It has a crack that will potentially loosen and fall off How was your safety or the safety of others put at risk? No safety issue yet but at risk of falling off. Has the problem been reproduced or confirmed by a dealer or independent service center? no Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492517November 6, 2022
VEHICLE SPEED CONTROL
Manual shifter knob has popped off while driving a number of times with virtually no effort (I'm not a hard shifter at all) and primarily when at speed and other dangerous times. Seems to be a poorly crafted plastic clip that is being reported by numerous manual transmission owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491929November 2, 2022
POWER TRAIN
During regular operation I shifted the car from 1st to 2nd gear (manual transmission) and the shift knob came off of the metal rod that attaches it to the linkage and transmission. There was no loud crack to indicate something breaking at the time. thankfully it happened at low speeds and I was able to pull over and reattach the knob and drive it home but the plastic that attaches it to the car is very much broken
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491932November 2, 2022
POWER TRAIN
Shift knob cracked off of shaft during routine driving NOT under "spirited driving" conditions or fast shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491949November 2, 2022
POWER TRAIN
The manual transmission shift knob has separated from the shift lever multiple times while driving. While shifting between gears, the knob lifts up with the boot off of the actual shift lever and I am unable to complete a shift until reconnecting the knob to the lever. The first time this happened, I was shocked and was nearly hit as I was on a highway entrance ramp and suddenly was not in gear and slowing down in a high traffic situation. Luckily I was able to get it sorted and make a shift with the knob loosely in place and then pull off the road. Firmly pressing the knob down onto the lever seemed to get it solidly attached, but unfortunately this has recurred more than once since then. I'm now aware and conscious to be very careful shifting but to any driver who this happens to the first time could easily be put into a situation of lost control of their vehicle speed or accidentally pull on the steering wheel when the shifter in their hand suddenly is not attached and the movement of their arm to shift results in a jerking of their body since. The shifter in the 2022 GTI (as well as Golf R) is a new design and it appears that multiple owners have experienced the plastic attachment cracking, breaking, or otherwise causing the shift knob to detach. Some owners report having a replacement knob installed and a repeat of the same problem. There seems to be either faulty design or manufacturing of the part, and this is a critical component to car control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491066October 26, 2022
POWER TRAIN
Car has Manual transmission. The gear shifter knob plastic near base where it attaches to shaft is cracking in two places. Cracks are getting worse and seem like they may fail. Dealer inspected and will replace. Appeared within 2 months of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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