Volkswagen Golf Complaints (2000)

88 consumer complaints on file.

#10168186September 13, 2006
EXTERIOR LIGHTING:HEADLIGHTS
RIGHT FRONT HEADLIGHT REPEATEDLY BURNS OUT (APPROX 3 TIMES IN 1 YEAR). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166687August 28, 2006
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
AIR BAG LIGHT CAME ON SO I TOOK THE CAR IN FOR SERVICE AT 38247 MILES. THE NOTES ON THE VOLKSWAGEN SERVICE INVOICE STATED: "TESTED MODULE RESPONSE AND WIRING. ALL OK PERFORMED GUIDED FAULT FINDING. DETERMINED THAT THE AIRBAG IN THE DRIVERS SEAT NEEDED TO BE REPLACED. ESTIMATE $443.43". I ASKED THEM TO EXPLAIN WHY THE AIRBAG HAD TO BE REPLACED. RESPONSE: "A WIRE GOT TO HOT AND FRIED A COMPONENT IN THE AIR BAG." THEN I ASKED HOW A "HOT WIRE" WAS NOT A MANUFACTURE DEFECT AND WHY IT WASN'T COVERED BY THE WARRANTY. RESPONSE: "IT JUST ISN'T COVERED AND IT'S NOT OUR FAULT". THE END RESULT WAS THEY DIDN'T WANT TO FIX THE PROBLEM WITH OUT CHARGING ME THE FULL PRICE, THE BEST THEY COULD DO WAS CHARGE ME HALF PRICE ON THE LABOR TO FIND THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157019May 8, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 30MPH THE VEHICLE REAR ENDED ANOTHER VEHICLE AND THE AIRBAGS FAILED TO DEPLOY. INJURIES WERE SUSTAINED BY THE OCCUPANTS OF BOTH VEHICLES. THE CONTACT WAS WEARING A SEATBELT. THE AIRBAG INDICATOR LIGHTS WERE NOT ILLUMINATED PRIOR TO THE INCIDENT. THERE WAS A POLICE REPORT FILED AT THE SCENE. THE VEHICLE WAS DETERMINED TOTALED BY THE INDEPENDENT REPAIR SHOP.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10156196April 26, 2006
AIR BAGS
AIRBAG WARNING LIGHT STAYS ILLUMINATED. DEALER STATED THAT CAR WAS OUT WARRANTY AND I MUST PAY $102.00 TO HAVE IT LOOKED AT AND MAYBE MORE TO HAVE IT FIXED. DEALER STATED THERE WAS A NEW POLICY AGAINST FIXING EVEN SAFETY DEFECTS OUT OF WARRENTY UNLESS CUSTOMER PAYS. CAR HAS 36.000 MILES ON IT. NEVER IN AN ACCIDENT. DEALER WARNED IT MUST BE FIXED OR AIRBAG WILL NOT DEPLOY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148614January 9, 2006
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SEATS
2000 VOLKSWAGEN GOLF CV JOINTS FAILED, RIGHT FRONT CALIPER FROZE, FAULTY STEERING HOSE. *TS THE BATTERY WAS REPLACED TWICE AND THE WHEEL BEARING FAILED AT AN UNUSUAL LOW MILEAGE. THE FRONT SEAT HAD A PIECE OF METAL THAT WAS MOLDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145477December 16, 2005
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
LOOSE AIRBAG IGNITER CONNECTION UNDER THE STEERING WHEEL, CAUSING THE AIRBAG SYSTEM TO DEACTIVATE. THIS INCIDENT IS FREQUENT AS REPORTED BY MANY OWNERS ON VARIOUS ONLINE FORUMS (AUDIWORLD, VWVORTEX, USENET NEWSGROUPS, ETC). AN INTERNET SEARCH ON "AIRBAG IGNITER: DRIVER SIDE RESISTANCE TOO HIGH" ON GOOGLE RETURNED NUMEROUS REPORTING ON THIS ISSUE. IN MY PARTICULAR INSTANCE, THIS HAS HAPPENED ON BOTH A 1999 VW PASSAT 1.8T/20V AND A 2000 VW GOLF 1.9L TDI. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141045October 14, 2005
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, SUSPENSION:FRONT:WHEEL BEARING, SEATS
2000 VOLKSWAGEN GOLF FRONT AXLE SHAFTS WERE REPLACED DUE TO CV JOINT FAILURE. THE RIGHT FRONT CALIPER FROZE, POWER STEERING HOSE HAD TO BE REPLACED DUE TO LEAKAGE LOCATED NEAR THE REAR OF THE HOSE. *TS ***NAR RECEIVED 10-20-05*** DUE TO THE CALIPERS BEING REPLACED, THE ROTORS HAD TO BE TURNED AND THE BRAKES HAD TO BE REPLACED. THE FRONT WHEEL BEARING WAS REPLACED. THE FRONT SEAT HAD A PIECE OF METAL THAT WAS MOLDED BREAK WHEN THE VEHICLE ONLY HAD 36,600 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133956August 23, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2000 VOLKSWAGEN GOLF GTI WAS BROUGHT IN FOR SERVICE FOR A STRONG GASOLINE ODOR INSIDE THE PASSENGER COMPARTMENT. THERE EXISTS A RECALL ON THIS MODEL FOR A PROBLEM WITH THE FUEL PUMP CRACKING DUE TO A DESIGN FAULT. THIS RECALL WAS NOT HONORED BECAUSE THE VEHICLE WAS PURCHASED IN MEXICO. VOLKSWAGEN OF AMERICA DOESN'T DEAL WITH ANY VEHICLES NOT PURCHASED IN THE UNITED STATES OR CANADA NOR DO THEY ATTEMPT TO DEAL WITH ANY OTHER SEGMENT OF VOLKSWAGEN WORLDWIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125302June 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM:IGNITION:MODULE
WHEN ANY ELECTRIC OR ELECTRONIC COMPONENT ON MY 2000 VOLKWAGEN GOLF TDI FAILS, THE TRANSMISSION LOCKS IN 3RD GEAR, MAKING ACCELERATION VERY DIFFICULT. RECENTLY, THESE COMPONENT FAILURES HAVE ALSO BEEN RESULTING IN COMPLETE POWER FAILURES AT SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125004June 11, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
VEHICLE IS A 200 VW GOLF TDI. AT APPROX. 40K MILES ENGINE DEVELOPED EXCESSIVE CARBON BUILD UP IN THE EGR SYSTEM AND REQUIRED CLEANING. VW PERFORMED THIS SERVICE AT NO CHARGE. AT APPROX 60K MILE EXCESSIVE CARBOIN BUILD UP AGAIN NOTED. VW CONTENDS THAT THIS IS A MAINTENACVE PROBLE CAUSED BY EXZCESS SULFER IN THE FUEL. CUSTOMER REQUESTED VW TO PERFORM CLEANING AND PROVIDE PERMANENT REPAIR OR OTHER MITIGATION TO PREVCENT RE-OCCURANCE. CUSTOME BELIEVES THAT THE TDI ENGINE IN GOLF 200 MODELS WAS NOT PROPERLY DESIGNED OR TUNED FOR DISIEL FUEL IN USE AND THAT VW EITHER SHOULD PROVIDE CORRECTIVE ACTION OR PAY ON-GOING COSTS THAT WILL BE NECESSARY TO MAINTAIN PROPOER ENGINE PERFORMANCE. VW IS NON-RESPONSIVE. VW CASE NUMMER IS 501-830-79. COMPLAINT INITIATED WITH VW ON 6/3/05.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122614May 19, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
THE HAZARD BUTTON ON THE 2000 VOLKSWAGEN GOLF APPEARS TO BE IN WORSE STATE AFTER THE RECALL REPAIRS WERE PERFORMED. *MR RECALL CAMPAIGN# 04V584000. *SC THE CONSUMER STATED THE PART NEVER PUSHED BACK TO NORMAL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118318April 23, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
RATTLING IN THE CATALYTIC CONVERTER/EXHAUST SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108483February 3, 2005
ENGINE AND ENGINE COOLING:ENGINE
OIL PAN ON MY 2000 VW GOLF IS MADE OF CAST ALUMINUM OR MAGNESIUM, VERY BRITTLE. BY DESIGN, THE CAR HAS MINIMAL GROUND CLEARANCE. A HOLE WAS PUNCHED IN THE OIL PAN BY CONTACT WITH THE ROADWAY ON PASSING OVER A SMALL BUMP. LED TO DISCHARGE OF ALL ENGINE OIL ONTO THE ROADWAY, POSING A HAZARD FOR OTHER MOTORISTS. WHILE VISITING THE VW SHOP FOR MAINTENANCE ON MY CAR, I HAVE HEARD THE SERVICE MANAGER DEALING WITH OTHER OWNERS WHO HAVE HAD SIMILAR EXPERIENCES. BELIEVE NHTSA SHOULD QUERY VW ABOUT RATE OF OIL PAN DAMAGE ON CARS WITH CAST ALUMINUM OIL PANS, AND IF STATISTICS WARRANT, REQUIRE VW MAKE AVAILABLE STURDIER OIL PANS, PERHAPS OF STEEL. I HAVE INSTALLED A STEEL SKIDPLATE ON MY VW (COMMERCIALLY AVAILABLE, WHICH TELLS YOU SOMETHING ABOUT WHAT THE MARKETPLACE FEELS ABOUT THE ISSUE OF VW OIL PAN TOUGHNESS) TO PREVENT FURTHER DAMAGE. I AM CONVINCED IT HAS SAVED MY ENGINE MANY TIMES OVER THE PAST 2 YEARS IN NORMAL DRIVING ON PAVED ROADS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104694December 29, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1) ROLLING DOWN PASSENGER WINDOW 2) WHOLE WINDOW FELL IN 3) CAR WAS BROUGHT TO THE MECHANIC AND ALL INSIDE DOOR PANEL HAD TP BE REPLACED SINCE PLASTIC PIECE HOLDING THIS WINDOW BROKE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101164November 17, 2004
ELECTRICAL SYSTEM:WIRING
AN ELECTRICAL SYSTEM SHORT CAUSED VEHICLE TO CATCH ON FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10096100October 20, 2004
AIR BAGS:SIDE/WINDOW
DRIVER'S SEAT SIDE AIRBAG DEPLOYMENT WHEN FAULT CODES ARE SCANNED AND CLEARED. VW APPARENTLY KNOWS ABOUT PROBLEM WITH AIRBAG CONTROL MODULE. TECHNICIAN INJURED WHEN AIRBAG FORCED HIS ARM INTO STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10093941October 11, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WHILE DRIVING MY 2000 VW GOLF, WITH 78000 MILES, I SQUIRTED MY WINDSHIELD WITH FLUID TO CLEAR IT, AND THE WIPERS, INSTEAD OF THE USUAL 2-WIPE CYCLE SLOWED DOWN, STRUGGLED AND THEN, WITHOUT WARNING, CEASED TO OPERATE, STOPPING HALFWAY ON THE UPSWING. I WAS UNABLE TO PHYSICALLY MOVE THE WIPER BACK TO REST POSITION. LUCKILY, IT WAS NOT RAINING AND I WAS DRIVING ON A CITY ROAD WHERE I COULD PULL OVER SAFELY TO THE CURB. I DID DRIVE THE CAR HOME THAT DAY, AS IT WAS CLEAR, BUT WAS UNABLE TO USE THE CAR FOR THE NEXT FEW DAYS, AS RAIN THREATENED, AND OBVIOUSLY I COULD NOT AFFORD TO BE DRIVING IN EVEN A LIGHT RAIN AS THE FRONT WIPERS WERE NON-OPERATIONAL. I HAD THE WIPERS REPAIRED AT MINUTEMAN VW, BEDFORD MA, ON SEPTEMBER 14. THEY FOUND THAT THE WIPER LINKAGE ON THE PASSENGER SIDE WAS COMPLETELY IN A BIND AND WERE PHYSICALLY UNABLE TO MOVE IT, WHILE THE DRIVER'S SIDE MOVED FREELY. THEY REPLACED THE WIPER LINKAGE, PART # 1J1-955-603-B, AT A TOTAL COST OF $169.64. THEY FOUND NO SIGNS OF EXTERNAL INFLUENCE, AND HAVE NOTED SUCH IN WRITING ON MY SERVICE SLIP. I AM IN POSSESSION OF THE OLD PART. I CONTACTED VW CUSTOMER SERVICE, AND WAS TOLD THAT "VW DOES NOT CONSIDER WIPER OPERATION TO BE PART OF THE SAFETY OPERATION OF THE CAR",AND THAT I WAS TOO FAR OUT OF WARRANTY. I DISAGREE. I FEEL THAT THE MECHANICAL OPERATION OF THE WIPER IS DIRECTLY CONTRIBUTING TO SAFE OPERATION, AND SHOULD LAST THE LIFETIME OF THE CAR. HAD I BEEN DRIVING ON THE FREEWAY IN A RAIN STORM, HAVING THE WIPERS BECOME SUDDENLY INOPERATIVE WOULD WELL HAVE CAUSED A MAJOR ACCIDENT WITH LOSS OF LIFE OR SERIOUS INJURY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094291September 24, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BOTH REAR OUTSIDE BRAKE PADS WORE DOWN TO THE METAL BACKING, WHILE ALL OTHER PADS WERE STILL SERVICEABLE. DEALERSHIP WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086792August 13, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CAR HAS 61000 MILES ON IT AND THE "WATER PUMP WENT WHICH TOOK OUT THE TIMING BELT" PER MY MECHANIC. I PURCHASED THIS CAR USED AND HAVE NO WARRENTY BECAUSE VW ONLY ALLOWS WARRANTY TO TRANSFER TO A FAMILY MEMBER WHO BUYS THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079891June 25, 2004
SUSPENSION:FRONT
FRONT SUSPENSION IS MAKING A CRANKING NOISE WHILE DRIVING. THIS COULD RESULT IN LOST OF STEERING. THERE IS A RECALL ON THIS ISSUE, BUT THE MANUFACTURE ISN'T PROVIDING THE CONSUMER WITH ANY INFORMATION, INDICATING WHETHER OR NOT THIS VEHICLE IS COVERED BY THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Golf