Volkswagen Beetle Complaints (2004)

349 consumer complaints on file.

#10380664February 2, 2011
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
THIS VEHICLE WAS SUBJECT TO A RECALL FOR THE AIR BAG SENSORS. WE HAD PREVIOUSLY HAD THE SENSORS REPLACED (THE VEHICLE WAS JUST OUT OF WARRANTY BASED ON TIME). VW REFUSED ULTIMATELY REIMBURSED US FOR THE REPAIRS AND REPLACEMENT OF THE SENSORS. IN JANUARY OF 2011 THE AIR BAG LIGHT CAME ON. THE DEALER CHARGED A FEE TO DO A DIAGNOSTIC TEST. THEY DETERMINED THAT THE LIGHT WAS DUE TO THE FAILURE OF THE DRIVER SIDE SEAT BELT BUCKLE, AND THE FACT THAT THE BATTERY WAS DISCHARGED AND NEEDED TO BE REPAIRED. THEY WANTED APPROXIMATELY $480 TO REPLACE THE SEAT BELT BUCKLE, AND $245 TO REPLACE THE BATTERY. I CALLED VW CUSTOMER SERVICE AND THEY AGREED TO REPLACE THE BUCKLE FOR NO CHARGE, BUT WOULD DO NOTHING ABOUT THE BATTERY. VW OPENED A CASE # 110006836 AND REGIONAL MANAGER LISA WAS THE CONTACT. WE HAD AAA COME TO DO A TEST ON THE BATTERY. THE BATTERY AND CHARGING SYSTEM BOTH PASSED THE TEST. THEY RECOMMENDED THAT A TRICKLE CHARGE WOULD BRING THE BATTERY TO A FULL CHARGE. IN ADDITION, VW AGREED TO DO A ONE TIME COURTESY REPLACEMENT OF THE CONVERTIBLE ROOF SINCE THE FABRIC HAD SEPARATED FROM THE REAR WINDOW. A CLIP RECALL HAD ALREADY BEEN PERFORMED, BUT THE HEADLINER WAS HANGING DOWN AND HAD SEPARATED FROM THE REAR WINDOW. WE FEARED THAT THE WINDOW COULD SEPARATE FROM THE ROOF AT HIGHWAY SPEEDS. STATEMENT INDICATES THAT VW PERFORMED 61.07-02 TECH BULLETIN TO PERFORM MODIFICATIONS TO THE REAR WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379817February 1, 2011
ELECTRICAL SYSTEM, EQUIPMENT
THE REAR WINDOW REGULATORS WENT OUT ON BOTH WINDOWS, CONVERTIBLE TOP WON'T WORK 90% OF THE TIME. REPLACED HEADLIGHT 4 TIMES IN 2 YEARS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379770January 31, 2011
STRUCTURE:BODY
THE CONVERTIBLE TOP WAS DEFECTIVE AND THE REAR WINDOW WAS SEPARATING FROM THE TOP. PREVIOUSLY PERFORMED MODIFICATION TO REAR WINDOW HEADLINER RING. CLIP RECALL ALREADY PERFORMED AND HEADLINER CONTINUED TO HANG DOWN AND WAS SEPARATING FROM THE WINDOW. WINDOW COULD SEPARATE FROM ROOF AT HIGHER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379766January 31, 2011
AIR BAGS, SEAT BELTS
THE AIR BAG WARNING LIGHT CAME ON. THIS WAS THE SUBJECT OF AN EARLIER RECALL DUE TO SENSORS. WE WERE TOLD THAT THIS WAS DUE TO A FAULTY SEAT BELT BUCKLE AND NOT DUE TO SENSORS. WE WERE ALSO ORIGINALLY TOLD IT WAS DUE TO A FAULTY BATTERY. HOWEVER, THE BATTERY WAS CHECKED BY AAA AND WAS NOT FAULTY. EVENTUALLY VW AGREED TO REPLACE THE SEAT BELT BUCKLE ON THE DRIVERS SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378202January 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A COMPLAINT AGAINST VOLKSWAGEN OF AMERICA REGARDING MY 2004 VOLKSWAGEN NEW BEETLE CONVERTIBLE AUTOMATIC TRANSMISSION. AT 71,000 MILES, IT HAS HAD HARD SHIFTING ISSUES AND HAS ACTUALLY JERKED FORWARD WHEN I CAME TO A STOP AT A LIGHT, AND THEN HAS PROCEEDED TO GET STUCK IN 3RD GEAR UNTIL IT WAS SHUT OFF AND RESTARTED. VOLKSWAGEN HAS EXTENDED THE WARRANTY FOR THE TRANSMISSION VALVE BODY, BUT THEY HAVE DETERMINED, $300.00 LATER, THAT IT IS NOT THE VALVE BODY, BUT NEEDS THE TRANSMISSION REPLACED AT A COST OF $6,300.00. THE VEHICLE IS NOT SAFE TO DRIVE. VOLKSWAGEN SHOULD REPLACE THESE DEFECTIVE TRANSMISSIONS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377976January 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A COMPLAINT AGAINST VOLKSWAGEN OF AMERICA ABOUT MY 2004 AUTOMATIC NEW BEETLE CONVERTIBLE TRANSMISSION. I RECEIVED A WARRANTY EXTENSION FOR A SKIPPING TRANSMISSION. A YEAR AGO THE VOLKSWAGEN DEALERSHIP RECOMMENDED THAT I REPLACE THE ENTIRE TRANSMISSION TO FIX THE PROBLEM, WHICH I DID FOR $6,500.00. THE NEW EXTENDED WARRANTY SAID I COULD BE REIMBURSED FOR WORK DONE, I FILLED OUT ALL THE PAPERWORK AN HAD COPIES OF THE ORIGINAL WORK REQUESTS AND RECEIPTS AND SENT THEM IN AS INSTRUCTED. I HAVE SINCE RECEIVED A LETTER STATING THAT I DO NOT QUALIFY BECAUSE I HAD THE ENTIRE TRANSMISSION REPLACED (AS RECOMMENDED) AND NOT JUST THE VALVES. IT IS A CATCH 22 AND UNFAIR AS I JUST FOLLOWED THE DEALERS RECOMMENDATION IN GETTING THE CAR REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373938January 3, 2011
POWER TRAIN
2004 VW BEETLE - FAULTY TRANSMISSION. THE TRANSMISSION SHIFTS VIOLENTLY INTO 2ND AND 3RD GEARS CAUSING THE CAR TO JOLT FORWARD. AT OTHER TIMES IT BECOMES STUCK IN 1ST GEAR SO AS YOU ACCELERATE FROM A STOP SIGN YOU ARE NOT ABLE TO INCREASE SPEED ENOUGH TO STAY OUT OF THE WAY OF TRAFFIC APPROACHING FROM BEHIND. A MULTITUDE OF COMPLAINTS ON LINE FOR SAME PROBLEM. VW ADMITS TRANSMISSION PROBLEMS AND SHIFTING DIFFICULTY ON 1998 - 2006 AUTOMATIC'S. THEY HAVE EXTENDED THE WARRANTY FOR REPAIRS, BUT ONLY COVER THE VALVE BOX, WHICH ACCORDING TO THE LOCAL VW DEALER IS NOT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373711January 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 VOLKSWAGEN 'NEW BEETLE' HAS SERIOUS DESIGN / OEM-COMPONENT FLAWS IN THE TRANSMISSION AND/OR TRANSMISSION CONTROL MODULE, CREATING VERY-DANGEROUS AND UNPREDICTABLE 'STALLS' (STEP ON GAS, MOTOR REVS, BUT TRANSM. DOES NOT ENGAGE IMMEDIATELY) IN TRAFFIC. VW IS AWARE OF THIS, BECAUSE THEY HAVE SENT A 'WARRANTY-EXTENSION / REPLACEMENT OFFER' LETTER FOR THE VALVE-BODY OF THE TRANSM., HOWEVER, DEALER 'COMPUTER' SAYS IT'S NOT THE VALVE-BODY, BUT RATHER A 'MECHANICAL ISSUE DUE TO AN INCORRECT GEAR RATIO' AND OFFERS A COMPLETE TRANSM. REPLACEMENT FOR $5500. (!) NOT A VERY 'HELPFUL' SOLUTION FOR A CAR WORTH THAT OR LESS. IT WOULD SEEM THERE IS A 'CONTROL' PROBLEM WITH ONE OF THEIR OEM COMPONENTS (IE: TRANSMISSION CONTROL MODULE AND/OR SOLENOID-PACK) AS THERE ARE *THOUSANDS* OF OWNERS WITH SUCH PROBLEMS, ACROSS THIS COUNTRY, AND IMHO, VW NEEDS TO RECALL THESE CARS AND FIX / REPLACE THE TRANSMISSIONS - HERE IS A LINK TO A 20-PAGE THREAD DETAILING OTHERS' EXPERIENCES: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F124D77/[email protected]@ - THIS IS *NOT* A 'SINGLE-CONSUMER' OR 'PERSONAL PERIODIC-MAINTENANCE ISSUE', AND MAY HAVE GRAVE CONSEQUENCES FOR SOMEONE / SOME FAMILY(IES) IF NOT RECALLED BY VW -PLEASE, HELP US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372691December 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 VW NEWBEETLE. MY CAR WAS SHIFTING FUNNY AND SHAKING AS IT DROVE. I TOOK IT TO MY LOCAL DEALER AND WAS TOLD IT NEEDED A TRIPTONIC SWITCH. THEY REPLACED IT. AFTER TEST DRIVING THE CAR WITH THIS NEW PART THEY DETERMINED THIS WASN'T THE PROBLEM AND THAT I NEEDED A NEW TRANSMISSION AT A COST OF 5400.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372710December 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN NEW BEETLE. THE CONTACT NOTICED A SCRAPPING NOISE COMING FROM THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE VEHICLE WAS INSPECTED AND THE TECHNICIAN DISCOVERED A HOLE IN THE TRANSMISSION CASE CAUSED BY THE SEPARATION OF THE DUAL MASS FLYWHEEL. THE TECHNICIAN ADVISED THE CONTACT THAT BOTH THE FLYWHEEL AND TRANSMISSION WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 118,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373162December 28, 2010
VISIBILITY
DRIVER SIDE WINDOW FAILED IN THE DOWN POSITION ON MY 2004 NEW BEETLE CONVERTIBLE. THE REGULATOR HAS FAILED ON MANY NEW BEETLES. THE WINDOW REGULATOR HAS BEEN COVERED FOR 2003 - 2005 NEW BEETLE SEDANS BUT NOT CONVERTIBLES. I WANT TO DOCUMENT THAT THE PROBLEM EXISTS ON THE CONVERTIBLES AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371802December 20, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR ON OUR 2004 VOLKSWAGEN BEETLE CONVERTIBLE FAILED ON THE SECOND REAR WINDOW ON DECEMBER 18, 2010. THE FIRST OCCURRED ON SEPTEMBER 22, 2010. ACCORDING TO OUR REPAIRMAN, THIS WINDOW REGULATOR IS A VERY POOR DESIGN AND HAPPENS ON MANY BEETLES, EVEN NEW 2010 VERSIONS. VOLKSWAGEN OF AMERICA REFUSES TO ISSUE A RECALL OR WARRANTY COVERAGE FOR ITS DESIGN PROBLEM. OUR COST TO REPAIR WILL BE $850 TO $1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368161November 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 VW BEETLE TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD GEAR. IT STARTED AROUND 67000 MILES AND HAPPENS JUST AFTER THE VEHICLE REACHES OPERATING TEMPERATURE. DEALERSHIP SAYS TRANSMISSION NEEDS TO BE REPLACED AT $7000. I HAVE ALSO READ ON THE INTERNET AND I HAVE NOTED THERE HAVE BEEN EXTENSIVE COMPLAINTS REGARDING THIS PARTICULAR YR MODEL BEETLE WITH THE SAME TYPE TRANSMISSION PROBLEM. DEALER WILL NOT HELP, BUT STATED THEY KNOW OF THE ISSUE BUT ARE UNABLE TO DO ANYTHING UNTIL VW TAKE OWNERSHIP OF THE ISSUE, THERE HAS BEEN NO RECALL ISSUED YET ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368234November 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTS HARD AND SLIPS IN LOWER GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367744November 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 VW NEW BEETLE CONVERTIBLE WITH TRIPTONIC TRANSMISSION, WITH ONLY 55,000 MILES, LURCHES IN THE LOWER GEARS AFTER THE CAR WARMS UP IN ABOUT 10 MINUTES. THE CAR WILL NOT SHIFT SMOOTHLY BETWEEN THE LOWER GEARS AND OFTEN REVS UP TO 5000 RPM BEFORE IT "CLUNKS" INTO HIGHER GEAR. THE VW DEALER MECHANIC WOULD LIKE TO REPLACE THE TRANSMISSION, AT A COST TO ME OF $6800. MY RESEARCH HAS LEARNED THAT THE FIRST GENERATION OF VW?S DOUBLE CLUTCH TRANSMISSIONS HAD A CHRONIC WEAK POINT. THEY COMBINE A WET CLUTCH (AS IN TRADITIONAL AUTOMATIC) AND A GEAR PART (AS IN TRADITIONAL MANUAL TRANSMISSION), HOWEVER BOTH ARE LUBRICATED OUT OF SAME OIL SUMP. THE GEAR PART CAUSES THE OIL TO BE MORE CONTAMINATED WITH WEAR PARTICLES (VS. TRADITIONAL AUTOMATIC TRANSMISSION). THIS CONTAMINATED OIL IS USED ALSO IN THE VALVE BODY AND THE WET CLUTCH, AND THESE WEAR PARTICLES CAN DETERIORATE THE PERFORMANCE OF THE WET CLUTCH (CLUTCH MATERIAL, RESULTING IN SLIPPAGE, OR CLUTCH AND GEAR CHANGE HYDRAULIC CONTROLS, RESULTING IN DEFECTIVE SHIFT STRATEGIES). ONCE THAT HAPPENS, DAMAGE IS USUALLY IRREVERSIBLE. VW CHANGED THE OIL SERVICE RECOMMENDATION RECOMMEND FROM (FILL FOR LIFE) OR 100,000 MILES TO 40,000 MILES. EVEN AT THIS REDUCED AMOUNT, THEY CLEARLY STILL HAD A PROBLEM. THEY PROBABLY MODIFIED THE DESIGN SINCE BUT HAVE NOT ADMITTED IT. VW HAS NOT BEEN ETHICAL IN THEIR HANDLING OF THE DEFECTIVE TRANSMISSION DESIGN. THE TRANSMISSION CAN FAIL AT ANYTIME CREATING A DANGEROUS SITUATION ON THE FREEWAY, TURNING ACROSS TRAFFIC, ETC. VW OF AMERICA ACTS LIKE THIS IS A NEW PROBLEM THEY HAVE NEVER SEEN BEFORE. SUGGESTS REPLACING A PRESSURE SENSOR AND REPLACING TRANSMISSION FLUID AT A COST OF $700 PLUS THE $150 FOR DIAGNOSING. LOCAL EUROPEAN REPAIR (WELL RESPECTED) SAYS PRESSURE SENSOR AND TRANSMISSION VALVE CASING NEEDS TO BE REPLACED TOGETHER (COST $2000)...IF LUCKY THIS WILL DELAY FULL BLOWN TRANSMISSION SELF DESTRUCTION. VW OF AMERICA IS SCREWING LOYAL CUSTOMERS BY NOT REPAIRING DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366475November 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY VEHICLE HAS 75,000 MILES ON IT AND IS A 2004 NEW BEETLE. IT IS NO LONGER DRIVABLE AND THE CAR NEEDS A NEW TRANSMISSION. I TOOK IT TO AAMCO AND THEY HAVE TOLD ME IT IS AN UNSAFE VEHICLE AND WILL COST ANYWHERE FROM $5,000 TO $7,000 TO REPAIR. AFTER MUCH RESEARCH, I CAN SEE THAT THIS SEEMS TO BE AN ONGOING PROBLEMS WITH THE 2004 NEW BEETLES. I AM CURRENTLY NOT DRIVING IT BECAUSE IT ACTUALLY BUCKS SO BADLY THAT IT CAUSES MY CAR TO JUMP ANYWHERE FROM 1 TO 5 FEET AND IT COULD HIT A VEHICLE OR A PEDESTRIAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365409November 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS, ELECTRICAL SYSTEM
2004 NEW BEETLE CONV TURBO . ALWAYS IN SHOP. ALWAYS HAD PROBLEMS. IN THE SHOP MORE THAN AT HOME. ELEC ISSUES,WINDOWS NOT WORKING, AIR BAG LIGHTS FLASHING, TOP STAYING DOWN WONT GO UP ONE REPAIR AFTER ANOTHER. NOW THE TRANSMISSION IS GONE. WHAT A PIECE OF [XXX]. JUST HOPE SOME ONE READS THIS AND TALKS THEIR DAUGHTER OR WIFE OUT OF MAKING A 20,000 DOLLAR MISTAKE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363990November 4, 2010
VISIBILITY
TL*THE CONTACT OWNS 2004 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE REAR WINDOW REGULATOR WAS BROKEN ON THE REAR WINDOWS TWICE. THE CONTACT ORIGINALLY HAD TO REPLACE THE PARTS IN JULY OF 2010. THE DEALER DID NOT GIVE A REASON FOR THE FAILURE. THE CONTACT STATED THAT THIS WAS A DEFECT. THE FAILURE MILEAGE WAS 60000 AND THE CURRENT MILEAGE WAS 65000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363884November 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AT 64,000 MILES MY 2004 VW , AUTOMATIC, BEGIN TO "JUMP" GEARS BETWEEN THE 1ST AND 2ND GEAR AFTER IT WARMED UP. IT GOT PROGRESSIVELY WORSE AND I TOOK IT IN TO THE DEALER. AFTER BEING TOLD THAT THE WARRANTY WAS OUT, I WAS TOLD THAT THEY WERE CERTAIN IT WAS THE GEAR BOX BECAUSE THE TRANSMISSION DID NOT SHOW UP IN THE DIAGNOSTIC AS THE PROBLEM. THEY DID NOT GUARANTEE THAT THE GEAR BOX WOULD FIX THE PROBLEM. I DID NOT AUTHORIZE THE WORK AND TOOK IT TO ANOTHER VW REPAIR. THEY TOLD ME THAT IT WAS THE TRANSMISSION, BUT THERE WAS A PROBLEM WITH IT NOT SHOWING UP IN THE DIAGNOSTIC. I HAVE NO CONFIRMATION OF THE PROBLEM AND THE WORK IS EXPENSIVE, THE ESTIMATE FOR THE GEAR BOX REPLACEMENT (WITHOUT GUARANTEE THAT IT WOULD FIX THE PROBLEM WAS IN EXCESS OF $2,000. THE OTHER GAMBLE WAS TO REPLACE THE TRANSMISSION AT THE COST OF $5,000 PLUS LABOR. I STILL DON'T HAVE CONFIRMATION OF WHAT THE PROBLEM IS, BUT THE REPAIR OPTIONS ARE COSTLY AND A GAMBLE AT BEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362869October 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 04 BEETLE CONV. AND AT AROUND 78,000 MILES THE TRANSMISSION STARTED ACTING SLUGGISH AND WOULD MAKE A LOUD POPPING SOUND AS IT SHIFTED INTO GEAR AND JOLTED U FORWARD, NOW IT IS AT AROUND 81,000 AND WILL ONLY SHIFT THROUGH FIRST AND SECOND GEARS SAFELY. WHEN IT HITS 35MPH THE RPM'S RAISE RAPIDLY AND THE CAR WILL EVENTUALLY COME TO REST AT 25 MPH AND GO NO FASTER. IF I SLAM ON THE BREAKS IT GETS STUCK IN 3RD GEAR AND WILL ONLY BE ABLE TO REACH 50 MPH MAX AT 5,500 RPM'S.. I HAVE CONTACTED VW AND THEY JUST TELL ME THAT A MY ONLY OPTION IS TO REPLACE THIS TRANSMISSION AT A COST OF 5,813.00+LABOR OR TRADE IT IN FOR A VALUE SOMEWHERE AROUND 1,500.00 AND REFUSE TO DO ANYTHING FURTHER. THIS SEEMS TO BE A COMMON PROBLEM BETWEEN BEETLES, JETTAS, GOLFS, AND GTI'S. WITH CAR TRANSMISSIONS COMPLETELY GOING OUT OR ACTING LIKE THIS ON THE ROAD, IM A LITTLE CONFUSED AS TO WHY VW HAS NOT BEEN FORCED TO DEAL WITH THIS AND WHY A RECALL HAS NOT BEEN ISSUED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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