Volkswagen Beetle Complaints (2004)

349 consumer complaints on file.

#10438865December 7, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL THE WINDOWS APPEAR TO HAVE MAJOR PROBLEMS, THE BACK RIGHT MAKES A HORRIBLE GRINDING NOISE AND WON'T BUDGE, THE DRIVER'S SIDE WINDOW MAKES A WEIRD NOISE BUT MOVES, AND THE OVERALL PLACEMENT OF THE WINDOWS IS ODD AND LEAKS AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438644December 5, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE 2004 VW CONVERTIBLE BEETLE, MY TWO BACK WINDOWS DO NOT WORK AND NOW MY DRIVER SIDE WINDOW DOES NOT WORK. WHEN WILL THIS EXISTING PROBLEM BE RECALLED FOR MYSELF AND OTHER PEOPLE WHO ARE HAVING THE SAME ISSUE. THE WINDOWS NEED TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436691November 21, 2011
POWER TRAIN
IN CITY TRAFFIC, MY VEHICLE HAS A VIOLENT JERKY DOWN-SHIFT WHEN APPROACHING A STOP, APPROXIMATELY 25MPH TO 20 MPH. IT FEELS LIKE THE BOTTOM OF THE CAR IS FALLING OUT. WHEN THESE OCCURRENCES FIRST HAPPENED, THEY WERE OCCASIONAL. ON THE HIGHWAY I BELIEVE IT SLIPS FROM ONE GEAR TO ANOTHER. TODAY, A FEW MONTHS LATER THE OCCURRENCES ARE MORE FREQUENT AND I AM FORCED TO SEEK PROFESSIONAL CARE FOR MY VEHICLE. I HAVE REGULARLY MAINTAINED MY VEHICLE WITH CARE AND ATTENTION TO THE MAINTENANCE REQUIREMENTS. MY ONLINE RESEARCH HAS INDICATED THAT THIS EVENT IS NOT AN ISOLATED EVENT, BUT THIS OCCURRENCE DESCRIBES A TYPICAL VW BEETLE TRANSMISSION WITH MILEAGE BETWEEN 50K AND 70K; THERE ARE HUNDREDS IF NOT THOUSANDS OF LIKE COMPLAINTS. I HAVE FOUND TWO SEPARATE FORUMS ONLINE SUPPORTING THIS VERY COMPLAINT. THIS IS VERY LOW MILEAGE FOR A FAILED TRANSMISSION, ESPECIALLY WHEN MANY SIMILAR SMALL VEHICLES ARE OFFERING WARRANTIES FOR 100K MILES OR MORE. THE VW CUSTOMER CARE HAS FAILED TO RESPOND TO MY INQUIRIES. I BELIEVE MY CAR HAS BECOME UNSAFE TO DRIVE AND I AM FEARFUL THAT IT WILL BREAK DOWN ON THE FREEWAY OR A POTENTIALLY DARK ROAD OR IN BAD WEATHER. I WOULD ASK THAT THE NHTSA PLEASE LOOK INTO THESE RECURRENT ISSUES WITH VOLKSWAGEN AND MAKE VOLKSWAGEN ACCOUNTABLE FOR THE FAILING TRANSMISSION, OR, AT THE VERY LEAST LOOK INTO THE VALVE BODIES AND WHETHER THEY ARE UP TO STANDARDS, STANDARDS THAT WOULD PREVENT THIS VEHICLE FROM FAILING ON THE HIGHWAY AND CAUSING POTENTIAL HAZARDS TO DRIVERS AND PASSENGERS. THANK YOU, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435262November 11, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT REAR WINDOW REGULATOR FAILED, VW PAID FOR REGULATOR BUT CHARGED $389.00 LABOR TO FIX (WINDOW UP AND DOWN LESS THEN 20 TIMES UP TO THIS POINT. LEFT REAR WINDOW REGULATOR FAILED JUNE 2011, LABOR CHARGE $403.05 VW PAID FOR REGULATOR. LEFT DRIVER WINDOW REGULATOR FAILED AUG 2011. VW WILL NOT COVER REGULATOR, OR LABOR OF $375.00 TO REPAIR. VW KNEW THESE PARTS WOULD FAIL AND HAD ISSUED A TECH BULLETIN TO THIS EFFECT WITH NO NOTICE TO OWNER! FAILED PARTS ARE KNOWN BY VW AS FAILURE PARTS, COST TO CUSTOMER FOR KNOWN BAD PARTS IS EXTREME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435213November 10, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN NEW BEETLE. THE CONTACT WAS DRIVING 60 MPH WHEN THE CONTACT ATTEMPTED TO SHIFT FROM SECOND GEAR BUT THE VEHICLE WOULD NOT RESPOND. IN ADDITION, THE VEHICLE EXHIBITED AN ABNORMALLY HARD SHIFT. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC ADVISED THAT THE VALVE BODY IN THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434347November 5, 2011
POWER TRAIN
AT LESS 60K MILES, I'VE BEEN HAVING TRANSMISSION PROBLEM AND WAS TOLD BY 2 REPAIR SHOPS THAT IT NEED TO BE REPLACED . BOTH REPAIR SHOPS ADMITTED THAT THIS IS A COMMON PROBLEM WITH VW BEETLE. I PURCHASE THE CAR NEW AND MAINTAINED AND SERVICE AT SUGGESTED TIMES AT SAME PLACE OF PURCHASE. I PURCHASED EXTENDED WARRANTY AND HAVE COMPLAINED IN THE PAST. THE PROBLEM THEN WAS INTERMITTENT AND SHOP NEVER FOUND THE PROBLEM UNTIL THE WARRANTY EXPIRED A MONTH LATER. I HAVE READ SIMILAR PROBLEM FROM SEVERAL OWNERS AND SOME WERE REPAIRED FREE WHILE OTHER WERE TURNED AWAY. SINCE THE PROBLEM IS INCONSISTENT WITH MANY OWNERS AT SUCH LOW MILEAGE, THIS PROBLEM QUALIFIES UNDER LEMON LAW. I REQUEST THAT NHTSA INVESTIGATE THIS MECHANICAL PROBLEM AND CONSIDER A RECALL BASED ON MANY COMPLAINTS. EVEN REPAIR SHOPS KNOW THIS PROBLEM EXISTED AND WE NEED HELP FORM THIS GOVERNMENT BODY TO INVESTIGATE THIS PROBLEM BEFORE IT CONTINUES TO COMPROMISED SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432540October 24, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN BEETLE. THE CONTACT STATED WHILE DRIVING THE VEHICLE IT WOULD SHIFT INTO NEUTRAL GEAR AND THEN THE BRAKE PEDAL HAD TO BE ENGAGED IN ORDER TO SHIFT BACK INTO DRIVE. THE CONTACT SPOKE WITH THE DEALER WHO WAS TOLD THAT THE CONTROL VALVES CAUSED THE FAILURE. THE CURRENT MILEAGE WAS 64,000. THE CONSUMER STATED THE ENGINE WOULD INCREASE IN SPEED AND THE TRANSMISSION SHIFTED DOWN TO 5TH GEAR. UPDATED 12/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430589October 18, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR FAULTY ON ALL WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430672October 18, 2011
EXTERIOR LIGHTING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE EXTERIOR LIGHT MALFUNCTIONED WITHOUT WARNING. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT ALSO STATED THAT THE DRIVER SIDE WINDOW MALFUNCTIONED AND COULD NOT BE OPENED OR CLOSED. THE CLIPS WERE REPLACED THREE TIMES BUT THE FAILURE CONTINUOUSLY RECURRED. THE FAILURE MILEAGE WAS 32,569.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429268October 10, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 BEETLE RAN FINE FOR THE FIRST SEVERAL MONTHS AFTER A PURCHASED IT FROM THE DEALER, NOW THE CAR STOPS RUNNING AT 65 MPH ON THE FREEWAY SEVERAL TIMES A WEEK, DURING MY TRAVEL TO WORK. I HAVE READ SEVERAL POSTINGS ON THE INTERNET STATING THE SAME ISSUES FROM THOUSANDS OF VW OWNERS. THIS IS A SERIOUS PROBLEM. I HAVE HAD MY CAR DIAGNOSIS STATING I NEED TO REPLACE THE TRANS, BUT THERES NO INDICATION TRANS FAILURE. ONE WEEK THERE CAR RUNS GREAT THEN, NEXT IT STOPS DURING TRAVEL AND HAS JERKY FEELS DURING MOVEMENT. I'M SURE THERE HUNDRED OF THOUSANDS OF COMPLAINTS OF THE SAME ISSUES AND THAT'S JUST ONE OF THE MANY TOO MANY TO LIST. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426402September 20, 2011
POWER TRAIN
MY CAR IS A CERTIFIED USED VW BEETLE. THE TRANSMISSION STARTED SLIPPING A FEW MONTHS AGO, ALONG WITH OTHER PARTS OF THE CAR. THIS WAS AFTER THE WARRANTY PERIOD ON THE CAR, AND I KNOW IT IS USED, BUT I NOW COME TO FIND OUT THAT THE TRANSMISSION PROBLEMS HAVE BEEN DOCUMENTED, IN FACT ARE BLATANTLY ON THIS WIKI FOR THE CAR (WHICH UNFORTUNATELY, EITHER WAS NOT UP WHEN WE BOUGHT THE CAR, OR I DID NOT READ IT CAREFULLY) HTTP://EN.WIKIPEDIA.ORG/WIKI/VOLKSWAGEN_NEW_BEETLE "THE AUTOMATIC TRANSMISSION, FOR EXAMPLE, IS A WELL-DOCUMENTED ISSUE, OFTEN FAILING AFTER ONLY A RELATIVELY SHORT PERIOD OF USE." THERE ARE NUMEROUS PAGES WHERE THIS IS NOTED NOW ACROSS THE WEB: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F124D77 HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/VW_BEETLE.HTML SOME INCIDENTS NOTED SHOW THE DANGER OF THIS SITUATION. LUCKILY THIS HAS NOT HAPPENED TO ME, BUT NOW I AM LOOKING AT REPLACING A WHOLE TRANSMISSION (ALONG WITH FAILED DOOR MOTORS AND SUCH). IF THIS IS A KNOWN PROBLEM, HOW CAN VW GET AWAY WITH CERTIFYING THIS CAR, WITHOUT AT LEAST A WARNING OR A LONGER WARRANTY ON PARTS THEY KNOW WILL FAIL. I CONSIDER THIS A FRAUD PERPETRATED ON ME. UNFORTUNATELY THIS REPAIR IS GOING TO COST MORE THAN THE CAR IS WORTH, AND YET, WE STILL OWE MONEY ON IT TO VW FOR OUR LOAN. I AM VERY FRUSTRATED HERE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425051September 12, 2011
VISIBILITY, STRUCTURE:BODY, UNKNOWN OR OTHER
THIS IS FOR A CONVERTIBLE BEETLE: THE REAR WINDOW ROLLED DOWN WHILE OPENING THE TOP, MADE A GRINDING SOUND, AND NOW WILL NOT GO UP EITHER WITH THE CONVERTIBLE TOP CLOSE BUTTON, NOR WITH THE INDIVIDUAL WINDOW BUTTON - THE WINDOW MOTOR WORKS, BUT THE REGULATOR MECHANISM MAKES A GRINDING SOUND AND THE WINDOW STAYS IN OPEN POSITION (ON-LINE ENTRY SYSTEM WON'T ACCEPT CORRECT PHONE # SO I LIST IT HERE: CORRECT DAYTIME PHONE IS [XXX]) . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423256September 5, 2011
POWER TRAIN
PURCHASED MY 2004 CONVERTIBLE BEETLE IN MAY OF 2011 WITH 83,000 MILES AND WITHIN A FEW DAYS THE TRANSMISSION BEGAN SLIPPING AND JERKING. IT STARTED GETTING WORSE AS TIME WENT ON, SO WE HAD A MECHANIC PUT IN SOME LUCAS TRANS FIX, IT HELPED A LITTLE BUT DID NOT FIX THE PROBLEM. THE SLIPPING AND JERKING IS A DEFINITE SAFETY ISSUE AND HAS TO BE RECALLED. NOTICED ON EDMUNDS.COM THAT THERE ARE NUMEROUS COMPLAINTS REGARDING THE TRANSMISSION SLIPPING AND JERKING. ALSO NOTICED THAT VW AMERICA HAS NOT TAKEN RESPONSIBILITY FOR THIS ISSUE. SO I AM DOCUMENTING MY COMPLAINT AND I AM ASKING ALL 2004 BEETLE OWNERS TO DO THE SAME IN HOPES TO PUT PRESSURE ON VW TO TAKE RESPONSIBILITY. THE ENGINEERS RESPONSIBLE FOR THE TRANSMISSION FAILED THIS PROGRAM, I HOPE YOU IDIOTS TAKE RESPONSIBILITY FOR YOUR MISTAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422355August 29, 2011
ELECTRICAL SYSTEM
THE BATTERY FUSE BOX THE FUSE TO THE ALTERNATOR HAS MELTED 3 TIMES WITHIN THE LAST 2 MONTHS COSTING ME OVER 1000.00 IN REPAIRS. BATTERY REPLACED,ALTERNATOR REPLACE VOLTAGE REGULATOR REPLACED, ALTER. HARNESS REPLACED AND NUMEROUS OTHER THINGS BUT FUSE KEEPS BLOWING AND MELTS FUSE BOX AND CAR DIES LOSES COMPLETE POWERWITHOUT WARNING. THERE IS A POTIENTIAL FIRE HAZARD. THERE ARE DOZEN OF COMPLAINTS OF THE SAME PROBLEM AND NO RECALL HAS BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420904August 22, 2011
EQUIPMENT, ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE:BODY, AIR BAGS, ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL
I RECENTLY PURCHASED A VW BEETLE IN MAY OF 2010, FOR MY BIRTHDAY FROM HOLLYWOOD AUTO BROKERS IN LOS ANGELES, CA. THE CAR RAN SMOOTH FOR ABOUT A COURSE OF FIVE TO SIX MONTHS, I HAD TO RETURN TO THE DEALERSHIP EARLY ON BECAUSE MY HEAD LIGHTS WERE OUT WHEN I FIRST BOUGHT THE CAR. AS I CONTINUED TO DRIVE THE CAR, A JERKING AND EXTREMELY WEIRD DECELERATION OF THE CAR WOULD BEGIN, BUT IT WOULD "POP BACK TO NORMAL" AFTER A WHILE, MAYBE THREE TO TEN SECONDS. THIS HAD GONE ON AND HAS BEEN GOING ON SINCE FIVE MONTHS AFTER I BROUGHT IT. I FINALLY MADE IT BACK INTO THE DEALERSHIP AND HE RODE WITH ME ON A TEST DRIVE AROUND THE CORNER AND OF COURSE IT DIDN'T REPEAT THE PREVIOUS SHOW OF DEFECTS. HE ASSURED ME THE CAR IS JUST BEING BROKEN IN. A YEAR GOES BY AND I DECIDED I WANT TO TRADE IN MY CAR FOR ANOTHER CAR, SO I HEAD TO NISSAN. I TEST DRIVE A CAR AND LOVE IT AND THEN GO IN FOR THE PAPER WORK. THE GUY RUNS MY VIN TO SEE MY CAR VALUE AND COME BACKS AND TELL ME MY CAR TITLE IS SALVAGED. TO MY DISBELIEF AND DISGUST, I IMMEDIATELY CALLED MY FINANCIAL COMPANY, AL FINANCIAL OF GLENDALE, CA THAT I AM LEASING THE CAR FROM. THEY GIVE ME THE RUN AROUND AND ASSURE ME THAT THE TITLE IS CLEAN AND NOT A SALVAGE. I CONTINUE ON MY INVESTIGATION AND COME TO A CARFAX WEBSITE TO GET THE REAL FACTS ON MY DEFECTED VEHICLE. THE INFORMATION REVEALS THAT NOT ONLY IS THE TITLE SALVAGE BUT IT HAD BODILY DAMAGE AND HAD BEEN TOTALED OUT FROM THE INSURANCE COMPANY FROM IT'S PREVIOUS OWNER. THE CAR HAD BEEN BROUGHT BACK FROM MEXICO AND REGISTERED IN THE STATES AGAIN AS A NEW CAR I BELIEVE. I WOULD REALLY LOVE TO GET TO THE BOTTOM OF THIS SITUATION ASAP AND GET SOME CLOSURE ON A RECURRING PROBLEM THAT IS MESSING WITH MY INCOME AS I AM A TRAVEL NURSE FOR HOSPICE PATIENTS. RECENTLY THE WATER PUMP HAS GONE OUT AND I'M NOT SURE YET IF I NEED TO REPLACE THE HEAD GASKETS. I HOPE I CAN HEAR AN RESPONSE IN A GOOD ENOUGH AMOUNT OF TIME SO I CAN WORK OUT AN REIMBURSEMENT OF SOME KIND WITH PAYMENT ON EITHER BEHALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419788August 17, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN BEETLE. WHILE DRIVING AT APPROXIMATELY 30 MPH THE CONTACT NOTICED THE SMELL OF FUEL. ALSO, THE ENGINE LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL.THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THE FUEL PUMP HAD TO BE REPLACED DUE TO A LEAK. THE FUEL PUMP WAS REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419352August 14, 2011
ENGINE AND ENGINE COOLING:ENGINE
ENGINE COMPUTER RANDOMLY DETECTS FAULT IN TURBO SYSTEM AND REDUCES ENGINE POWER TO UNSAFE LEVEL. THEN ANY TRAFFIC MANEUVER THAT REQUIRES ACCELERATION, I.E. MERGING ONTO A FREEWAY, ETC., BECOMES EXTREMELY UNSAFE. VOLKSWAGEN SERVICE DEPARTMENT HAD THE CAR FOR THREE WEEKS AND WAS UNABLE TO REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418640August 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
6 SPEED AUTOMATIC TRANSMISSION BEGAN SHIFTING VERY ROUGH AFTER 45,000 MILES. I AM CONCERNED THE TRANSMISSION WILL FAIL POTENTIALLY CAUSING A FATAL ACCIDENT, ESPECIALLY IF DRIVING ON A 4 LANE HIGHWAY. VW DEALER SAYS THE CAR NEEDS A NEW TRANSMISSION AND IT WILL COST $7200! THE TRANSMISSION VALVLE BODY ON THIS MODEL CAR HAS ALREADY BEEN DECLARED DEFECTIVE BY VW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418241August 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN NEW BEETLE CONVERTIBLE. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE EXHIBITED A LOUD, ABNORMAL NOISE WHILE SHIFTING. IN ADDITION, THE VEHICLE WOULD JUMP GEARS UNEXPECTEDLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DEALER ADVISED THAT THE VALVE BODY WAS FAULTY. THE DEALER REPLACED THE VALVE BODY BUT THE FAILURE RECURRED AND HAD BECOME WORSE. THE DEALER REPLACED THE VALVE BODY A SECOND TIME BUT TO NO AVAIL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE DEALER RE-INSTALLED THE ORIGINAL VALVE BODY, ADVISING THAT THERE WERE NO FAILURES WITH THE INITIAL VALVE BODY. THE DEALER ALSO STATED THAT THE TRANSMISSION NEEDS TO BE REPLACED. THE TRANSMISSION WAS NOT REPLACED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417997August 8, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN NEW BEETLE CONVERTIBLE. THE CONTACT STATED THAT THE AIRBAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE FAILURE WAS LOCATED AT THE AIRBAG CONTROL MODULE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 32,631.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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