Volkswagen Beetle Complaints (2013)

101 consumer complaints on file.

#10846226March 12, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE TRUNK LATCH DOES NOT WORK INTERMITTENTLY. THE VEHICLE HAS KEYLESS ELECTRONIC LOCKS. BROUGHT TO DEALER BUT THE LATCH WORKS FINE. WHEN THIS OCCURS, THE TRUNK IS NOT ACCESSIBLE UNLESS SOMEONE CRAWLS NOT THE THE TRUNK VIA THE BACK SEAT. CONDITION HAS BEEN INTERMITTENT SINCE PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846228March 12, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
TRUNK LATCH INTERMITTENTLY DOES NOT OPERATE. VEHICLE HAS ELECTRONIC KEYLESS LOCKS AND IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840365March 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
FIRST THIS IS MY 2ND COMPLAINT ON THIS SME VEHICLE. I ALSO POSTED LAST YEAR ON THIS SITE WHEN THIS VEHICLE STALLED IN MIDDLE OF FREEWAY GOING 60 MPH. NOW THIS CAR HAS TROUBLE STARTING. ESPECIALLY AFTER SITTING A FEW DAYS. WAS PARKED AT AIRPORT PARKING FOR 4 DAYS. SPUTTERED A FEW MINUTES BEFORE STARTING BUT FINALLY STARTED. DROVE 30 MILES IN RAIN & STOPPED TO GET GAS. THEN THE CAR WOULD NOT START. ALL LIGHTS CAME ON. GOT SEVERAL WARNINGS LIKE "KEY NOT IN RANGE" BUT IT WAS IN RANGE. "STABILITY CONTROL ERROR" LOTS OF CLICKING SOUNDS BUT ENGINE WOULDN'T START. HAVE TO HAVE TOWED AND TAKE BACK TO DELEARSHIP. I SEE LOTS OF SERVICE BULLETINS ON THIS SITE FOR THIS SAME ISSUE. NOT SURE IF IT'S THE FUEL PUMP, STARTER, OR SOMETHING ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825312February 10, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED FROM THE PARK POSITION TO DRIVE, IT TOOK APPROXIMATELY SEVEN SECONDS FOR THE TRANSMISSION TO BECOME ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779419October 2, 2015
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE RADIO WAS NOT WORKING PROPERLY. WHEN ACTIVATED, THE RADIO PROMPTED THE CONTACT FOR A CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731464July 1, 2015
FUEL/PROPULSION SYSTEM, ENGINE
DRIVING 60 MPH IN RUSH HOUR 6/19/15 & SUDDENLY ENG LIGHTS GO ON & CAR STALLED IN MIDDLE OF TRAFFIC! I WAS SCARED I WAS GOING TO BE REAR ENDED & KILLED. PUT FLASHERS ON CALLED 911. POLICE PARKED BEHIND ME WHILE I WAITED FOR TOW TRUCK. OFFICER ASKED TO TRY & START TO SEE IF I COULD GET TO SIDE OF ROAD. I WAS ABLE TO START IT, BUT ONLY DRIVE A FEW FEET BEFORE STUTTERED & DIED AGAIN. HAD IT TOWED TO TYNANS VW, WHERE IT WAS PURCHASED & REG MAINTAINED. NEXT DAY VW VERIFIED ENGINE LIGHT WAS ON WHEN THEY STARTED. HOWEVER, THEY CLAIM IT WENT OFF WHEN THEY DROVE A FEW MILES. CODE INDICATED ISSUE RELATED TO FUEL SYSTEM, HOWEVER THEY WERENT ABLE TO FIND ANYTHING WRONG WITH CAR. THEY KEPT CAR A FEW DAYS, DROVE IT 90 MILES W/ NO ISSUES. I CONTACTED VW CORP & REPORTED INCIDENT & EXPLAINED DEALER CANT FIGURE OUT WHATS WRONG. I EXPLAINED IM NOT COMFORTABLE DRIVING CAR UNTIL THEY CAN DETERMINE WHY MY CAR STALLED. THEY SAID IT WAS LIKELY DEBRIS IN GAS THAT COULDVE CAUSED FUEL NOT TO FLOW PROPERLY - REALLY? THEY WANTED TO KNOW WHAT BRAND OF GAS I USED - CONOCO - BRAND NAME. THIS IS SERIOUS! MY CAR STALLED FOR A REASON, SOMETHING FAILED. I REALIZE CARS BREAKDOWN, I HAVE NO PROBLEM, AS LONG AS THE ISSUE IS IDENTIFIED & FIXED. I DO HAVE A PROBLEM, HOWEVER, W/VW HANDING CAR BACK TO ME NOT KNOWING WHY IT HAPPENED. TOLD TO BRING IT BACK IF IT HAPPENS AGAIN. IF IT HAPPENS AGAIN, I MAY NOT BE SO LUCKY. WHAT IF THIS HAPPENED ON MOUNTAIN PASS? IN THE SNOW? OR IN MIDDLE OF A BUSY INTERSECTION? RESEARCH, YOU WILL FIND OTHER FUEL ISSUES & STALLING COMPLAINTS, & RECALLS FOR OTHER VW CARS TIGUAN, PASSAT ETC. NO RECALL FOR FUEL/STALLING ISSUES ON BEETLE..YET.I DO NOT WANT MYSELF OR ANYONE ELSE TO BECOME A STATISTIC BEFORE VW IDENTIFIES THE PROBLEM. GM FAILED TO RECALL THE CHEVY COBALT. THEY KNEW ABOUT ISSUE FOR 10 YRS BEFORE RECALLING, AFTER 13 PEOPLE DIED. IS THAT WHAT YOURE WAITING FOR VW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730785June 27, 2015
ENGINE, STEERING, ELECTRICAL SYSTEM
WE WERE DRIVING HOME IN OUR 2013 VOLKSWAGEN BEETLE CONVERTIBLE WHEN THE ENGINE DIED CAUSING A LACK OF STEERING CONTROL. THIS IS ACTUALLY THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. MY WIFE IS PREGNANT AND I HAVE LOST CONFIDENCE IN THIS CAR BEING ABLE TO MOVE MY FAMILY AROUND SAFELY. I HAVE SEARCHED ONLINE AND OTHERS HAVE HAD SIMILAR ISSUES. THE DEALERS ARE NOT ABLE TO "DUPLICATE" THE ISSUE SO THEY SEND YOU AWAY WITH AN UNSAFE VEHICLE. HOPEFULLY THIS DOES NOT WIND UP BEING A SITUATION SIMILAR TO GM WHERE PEOPLE HAVE TO LOSE THEIR LIVES BEFORE THE ISSUES ARE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713260April 27, 2015
TIRES
HANKOOK FRONT TIRES WORE OUT AT 10,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705479April 13, 2015
ENGINE, STEERING
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671852January 12, 2015
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
CAR WOULD STALL AND ABRUPTLY STOP WHEN OPERATING AND ALL ENGINE AND ELECTRICAL FUNCTIONS AND SAFETY FEATURES WOULD TURN OFF AND NOT WORK (E.G., ENGINE, ASSISTED BRAKES, AIR BAGS, HORN, RUNNING LIGHTS, BRAKE LIGHTS, HAZARD LIGHTS, ENTIRE DASHBOARD WOULD NOT WORK). ABOUT 10 MINUTES LATER, THE CAR WOULD POWER UP AGAIN AND RUN. THE PROBLEM WAS INTERMITTENT (IT HAPPENED AGAIN) AND NEITHER THE MANUFACTURER NOR DEALER COULD FIND THE CAUSE. THE OWNER REFUSED TO DRIVE IT ANYMORE UNLESS THEY FOUND THE CAUSE BECAUSE THE ABRUPT STOPPING COULD BE CATASTROPHIC ON THE HIGHWAY. THE CURRENT POSITION OF THE MANUFACTURER AND DEALER IS THAT IT NEVER HAPPENED. ANOTHER CASE IS REPORTED HERE WHERE THE SAME CAR ABRUPTLY STOPPED THREE TIMES AND THE MANUFACTURER AND DEALER COULD NOT FIND THE CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668742December 29, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONER BLEW HOT AIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667565December 22, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN BEETLE. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT DISCOVERED THAT THE SUNROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V658000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640417October 1, 2014
TIRES
I HAD TWO BLOWOUTS IN BACK TO BACK WEEKS IN APRIL 2014 AND THOUGHT IT WAS BAD LUCK. THE TIRES WERE CONTINENTAL CONTIPRO AND HAD LESS THAN 20K MILES. I REPLACED 2 EACH TIME SINCE THE CAR IS FWD. THEY CAME ON MY 2013 BEETLE TDI. AT THE END OF AUGUST IN RUSH HOUR TRAFFIC THE TIRE WARNING LIGHT CAME ON AND WITHIN MINUTES THE TIRE BLEW AT 65MPH. I MADE IT TO THE SIDE OF THE ROAD. THE OUTSIDE OF THE TIRE BLEW COMPLETELY OFF FUSSING ABOUT A 2" SECTION TO THE RIM. THE INSIDE HAD 2 MAJOR SIDEWALL FAILURES. I GOT HOME AND GOOGLED CONTINENTAL CONTIPRO COMPLAINTS AND FOUND HUNDREDS OF THE SAME ISSUES. I REPLACED THE BLOWN TIRE AND PARKED THE CAR. I ORDERED A SET OF MICHELINS AND HAD THEM INSTALLED THIS WEEKEND. THE CONTINENTALS ARE IN MY BASEMENT UNTIL THERE IS AN ADMISSION OR RESOLUTION THAT THERE IS INDEED A PROBLEM. I DRIVE AROUND 35K MILES PER YEAR FOR THE LAST 30 YEARS AND HAVE NEVER EXPERIENCED MULTIPLE TIRE FAILURES UNTIL THESE. CONTINENTAL'S RESPONSE SO FAR IS THEY WERE MADE TO SPECIFICATIONS. AND VW'S RESPONSE WAS WE DIDN'T MAKE THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606340June 26, 2014
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
CAR STALLS AND LOOSES POWER WHILE DRIVING. 3RD INCIDENT ON CAR. DEALER AND MANUFACTURE CAN'T FIND ANY ISSUE TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592749May 20, 2014
WHEELS, TIRES
CONTIPROCONTACT TIRE 23540R19 BLOW OUT DEC 2012. SAME TIRE REPLACED IN 2014. NOW FOR THE LAST COUPLE WEEKS (MAY 11,2014) LOSING AIR PRESSURE IN ORIGINAL TIRES. FILL THE TIRES WITH CORRECT AMOUNT OF AIR AND A FEW DAYS LATER DASHBOARD LIKE COME ON SAYING AIR PRESSURE PROBLEM IN TIRES. KEEPS DOING THE SAME THING. ONLY HAVE 10,000 MILES ON THE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592451May 19, 2014
FUEL/PROPULSION SYSTEM
PREPARING TO ENTER FREEWAY WHEN ENGINE SPUTTERED, "CHECK ENGINE" LIGHT CAME ON AND ENGINE QUIT RUNNING. STUCK IN TRAFFIC UNTIL FIRE DEPT. CAME BY AND HELPED PUSH TO THE SIDE OF THE ROAD. OUTSIDE TEMPERATURE WAS 101F WHEN THIS OCCURRED. HAD TOWED TO LOCAL VW DEALERSHIP, WHO INFORMED ME THE HIGH PRESSURE FUEL PUMP FAILED CAUSING METAL DEBRIS TO ENTER THE FUEL SYSTEM. THEY REPLACED THE ENTIRE FUEL SYSTEM TO INCLUDE THE PUMP & INJECTORS. THEY ALSO DUMPED THE FUEL THAT WAS IN THE TANK. THE TANK WAS FULL OF DIESEL, LESS 45 MILES, WHEN THIS HAPPENED. THERE HAS NEVER BEEN GASOLINE PUT IN THIS DIESEL TANK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584195April 22, 2014
STRUCTURE:BODY:TRUNK LID
MY DAUGHTER'S 2013 VW BEETLE DOES NOT HAVE AN EMERGENCY TRUNK RELEASE. THE ONLY WAY TO RELEASE IT IS TO LOWER THE REAR SEATS, CRAWL INTO THE TRUNK AND USING YOUR KEY, INSERT IT INTO A SLOT IN THE DARK, AND SLIDE IT WHILE PUSHING UP ON THE TRUNK! NOT VERY GOOD FOR A CHILD WHO WOULD BE LOCKED IN ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554249December 1, 2013
FUEL SYSTEM, DIESEL
LOW PRESSURE DIESEL FUEL TANK FUEL PUMP FAILURE. NO VISIBLE SIGN OF CONTAMINATED FUEL SUCH AS WATER OR DEBRIS. THIS IS SECOND INCIDENT. VEHICLE WILL SUDDENLY SLOW TO LESS THAN 2000 RPM AND WILL NOT EXCEED 45 MPH. DEALER REPLACED PUMP UNDER WARRANTY THE FIRST FAILURE AND NOW IS BLAMING FAILURE ON FUEL. BOTH INCIDENTS RESTRICTED THE VEHICLES ABILITY TO ACCELERATE AND ALMOST RESULTED IN ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538079August 30, 2013
ELECTRICAL SYSTEM
THERE IS A DELAY BETWEEN WHEN THE HORN BUTTON IS PRESSED AND WHEN IT SOUNDS. THAT'S A HAZARD AND MAKES NO SENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533772August 5, 2013
SERVICE BRAKES
THE BRAKE PEDAL IS SO CLOSE TO THE GAS PEDAL THAT MY WIFE AND I HAVE HAD OUR RIGHT SHOES WHILE ON THE GAS PEDAL GET STUCK UNDER THE BRAKE PEDAL. MY SHOE SOLE HAS REPEATEDLY GOT CAUGHT UNDER THE RIGHT EDGE OF THE BRAKE PEDAL AND IT IS SCARY TRYING TO GET THE SHOE LOOSE TO BRAKE THE CAR. I SENT AN EMAIL TO VW OF AMERICA AND THEY STATE THEY HAVE NEVER HEARD THIS BEFORE. I HAVE A FRIEND AT CHURCH WHO JUST BOUGHT AN IDENTICAL BEETLE TO OURS AND HE SAID HE HAS ALSO HAD THE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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