Volkswagen Beetle Complaints (2013)

101 consumer complaints on file.

#11234994July 26, 2019
ELECTRICAL SYSTEM
OVER TIME, THE IGNITION WILL NOT TURN WHENEVER THE KEY IS INSERTED. THIS OCCURS ESPECIALLY OFTEN IN WARMER WEATHER, WHICH CAN BECOME A DANGER AS THE DRIVER SITS AND WRESTLES WITH THE KEY TRYING TO GET IT TO TURN IN THE IGNITION IN AN INCREDIBLY HOT CAR. IT MOST OFTEN HAPPENS WHEN THE CAR IS STATIONARY AND ALREADY TURNED OFF, THOUGH IT HAS HAPPENED A FEW TIMES AFTER PARKING, AND BEING UNABLE TO TURN THE KEY BACK AND TURN THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206312May 8, 2019
FUEL/PROPULSION SYSTEM
PURCHASED AS A CPO VEHICLE IN SEPT '17. STARTED STALLING MONTH LATER. CAR STALLED GOING 50 MPH, STALLED IN A PARKING LOT AND STALLED ON HIGHWAY! VERY DANGEROUS! BROUGHT THE CAR IN TO VW 3 TIMES TO BE FIXED - FINALLY THEY REPLACED FUEL PUMP AND ISSUE SEEMED TO BE RESOLVED. FAST FORWARD 18 MONTHS AND IT IS HAPPENING AGAIN! FIRST IN A PARKING LOT THEN TRAVELLING 40 MPH AND WAS ALMOST RAMMED FROM BEHIND BY A TRUCK. BROUGHT TO VW AGAIN AND THEY CLAIM A SENSOR MAY NEED TO BE REPLACED? I ASKED IF THIS WAS DEFINITELY THE FIX FOR THIS AND THEY SAID THEY COULDN'T GUARANTEE IT. IT LOOKS LIKE THEY RECALLED JETTAS AND CC FOR STALLING ISSUES BUT NOT BEETLES. THIS IS A VERY SERIOUS SAFETY ISSUE AND SOMETHING THAT SHOULD BE SERIOUSLY INVESTIGATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202563April 19, 2019
AIR BAGS
THE AIR BAG LIGHT IS ON, AND THE DEALERSHIP WANTS $120 TO JUST DIAGNOSIS THE ISSUE. THIS SHOULD BE FREE AS ITS A POTENTIAL SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174434February 5, 2019
ELECTRICAL SYSTEM
MY 2013 BEETLE WAS STATIONARY WITH THE ENGINE RUNNING AND THE KEY LOCKED IN THE IGNITION. I WAS UNABLE TO TURN THE KEY TO TURN OFF THE CAR. I DROVE TO THE VW DEALERSHIP AND THEY STATED THEY HAD TO PULL A FUSE IN ORDER TO STOP THE RUNNING ENGINE AND STILL COULD NOT REMOVE THE IGNITION KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122200August 24, 2018
UNKNOWN OR OTHER
MID 2014, WE PURCHASED OUR 2013 VW BUG FROM A PRIVATE PARTY. BY FALL OF THE SAME YEAR, THE BUG WAS BROUGHT TO THE DEALER FOR IGNITION KEY SWITCH EXHIBITING DIFFICULTY NOT ONLY ENGAGING TO THE "ON" POSITION, BUT ALSO REMOVING THE KEY FROM THE HOUSING SWITCH. THE DEALER SUGGESTING THAT THE KEYS MAY BE DEFECTIVE, AS THE VEHICLE WAS PURCHASED FROM A PRIVATE SALE (AS IF THAT MADE A DIFFERENCE). THEY SUGGESTED PURCHASING A NEW SET OF KEYS. COST: CLOSE TO $400. NOT SURE IF THEY DID ANYTHING ELSE WITH THE CAR WHILE THEY HAD IT, BUT THE "PROBLEM" ABATED FOR A WHILE, RETURNING WITH A VENGEANCE ABOUT A YEAR LATER- WE LITERALLY COULD NOT REMOVE THE KEY FROM THE IGNITION SWITCH. THE BUG WAS RETURNED TO THE DEALER- THIS TIME FOR A NEW KEY SWITCH CYLINDER, STEERING LOCK AND BOLT. COST APPROX. $625. IF YOUR KEEPING SCORE, THAT'S APPROX. $1000. SPENT. FAST FORWARD TO CURRENT DAY, END OF AUG. 2018. SAME IGNITION ISSUES. TWO WEEKS AGO, WE RECEIVED A LETTER FROM VW OF AMERICA ACKNOWLEDGING THE "PROBLEM", WITH A SPECIFIC WARRANTEE EXTENSION OFFERED. SO, BACK TO THE DEALER IT GOES. THANKS TO THIS NHTSA WEBSITE, I SEE THAT WE ARE NOT ALONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109960July 6, 2018
UNKNOWN OR OTHER
VW BEETLE (2013) WOULD NOT TURN OFF AS THE KEY WAS STUCK IN IGNITION WHILE THE CAR WAS RUNNING! STOPPED AT GAS STATION TO FILL UP AND WHEN I TRIED TO REMOVE KEY, WOULD NOT COME OUT. HAD EXPERIENCE PROBLEM THE DAY BEFORE BUT THOUGHT USING A DIFFERENT KEY WOULD HELP BUT IT DIDN'T--SAME PROBLEM. HAVE EXPERIENCED FREQUENT PROBLEMS WITH KEY IN IGNITION SINCE PURCHASING BEETLE. DROVE CAR TO TWO MECHANICS AND THEY COULD NOT GET CAR OUT OF IGNITION SO DROVE HOME TO BE IN FAMILIAR ENVIRONMENT AND CALLED ROADSIDE ASSISTANCE AND THEY WERE UNABLE TO GET KEY OUT OF IGNITION AND COULD NOT GET CAR ENGINE TO TURN OFF. RECEIVED HELP FROM MULTIPLE PEOPLE BUT STILL COULDN'T GET KEY OUT OF IGNITION AND CAR TO TURN OFF--4 HOURS LATER, FINALLY MECHANIC PROVIDED INSTRUCTION TO DISCONNECT BATTERY, FUSE PUMP, AND FUSE BOX WHILE CAR WAS RUNNING--WHICH HELPED TO TURN THE CAR OFF; HOWEVER, IT ALSO LEAVES CAR SUSCEPTIBLE TO OTHER ISSUES. I ALSO HAD TO LEAVE MY CAR IN OPEN PARKING SPOT--WITH THE KEY IN IT--LEAVING IT AT RISK OF BEING STOLEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105288July 3, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE NOTICED MY CENTER DRIVER-SIDE HEADLIGHT DIM/TURN OFF FOR SOME TIME THINKING THE HEADLIGHT WAS BAD. I HAD THE HEADLIGHT REPLACED IN FEBRUARY BUT STILL HAD PEOPLE TELL ME IT WAS OUT AND AT TIMES I COULD SEE THIS IN THE REFLECTION OF TRUCK TAILGATES, ETC. THE SURROUNDING DAYTIME RUNNING LIGHT CAN MAKE IT HARD TO TELL. HOWEVER, IN THE LAST COUPLE WEEKS, EVERY TWO TO THREE MINUTES, SOMETIMES AFTER NOTICING THE INITIAL DIM OF THE DRIVER-SIDE HEAD LIGHT, ALL LIGHT TURN OFF LEAVING THE CAR IN MOTION IN THE DARK. THIS HAS HAPPENED BOTH ON LOCAL ROADS AND HIGHWAY. ENGAGING THE FOG LIGHTS MAY EXTEND THE TIME BETWEEN SHUT-OFFS BY ANOTHER MINUTE OR SO. BY TURNING THE LIGHTS OFF AND WAITING A SECOND, THEN TURNING THEM BACK ON, ALL LIGHTS COME BACK. DOING SO TOO QUICKLY DOES NOT ALWAYS WORK. THE DEALERSHIP MECHANIC FEELS IT IS CAPACITOR OR SIMILAR ELECTRIC ISSUE IN THE J519 BODY CONTROL MODULE THAT RECEIVES POWER FOR THE LIGHTS AND CONTROLS THEM FROM THERE. BEING A SAFETY ISSUE, I HAVE TO WONDER IF CREATING SUCH A WEAK-LINK TO POWER ALL NIGHTTIME RUNNING LIGHTS IS NOT RECALL WORTHY. HE SUGGESTED FULL MODULE REPLACEMENT I DO HAVE VIDEO TO SHARE OF THIS OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099037May 31, 2018
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN BEETLE. WHILE OPERATING THE VEHICLE, THE AIR BAG INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF MURRIETA (41300 DATE ST., MURRIETA, CA) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 46,000. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093955May 15, 2018
STEERING
STEERING COLUMN LOCK HOUSING IN 2014 & 2016, WE BOUGHT 2013 VOLKSWAGEN BEETLES FOR OUR COLLEGE-BOUND KIDS. SINCE THOSE PURCHASES WE'VE EXPERIENCED MULTIPLE INSTANCES OF EACH VEHICLE'S IGNITION KEYS BEING STUCK IN ITS IGNITION SWITCH. THESE OCCURRENCES HAPPENED BOTH WHEN THE VEHICLES WERE RUNNING (INABILITY TO TURN THE VEHICLES OFF) AND WHEN THE VEHICLES WERE NOT RUNNING. WHEN THE VEHICLES WERE RUNNING, THE INABILITY TO EXTRACT THE KEYS FROM THE IGNITION MADE IT IMPOSSIBLE TO TURN THE VEHICLES ENGINES OFF. THIS PRESENTED SAFETY HAZARDS. IN APRIL, 2018, WE RECEIVED LETTERS FROM VOLKSWAGEN OF AMERICA, INC. REGARDING A 'WARRANTY EXTENSION' AFFECTING BOTH VEHICLES. IT EXTENDED COVERAGE OF THE 'STEERING COLUMN LOCK HOUSING' ON EACH VEHICLE FOR 10 YEARS OR 100,000 MILES, WHICHEVER OCCURRED FIRST. BOTH VEHICLES ARE JUST 5 YEARS OLD. HOWEVER, ONE HAS LESS THAN 50,000 MILES (ANGELA'S) AND THE OTHER 105,000 MILES. SO WE CONTACTED VOLKSWAGEN REGARDING THEIR LETTERS AND STATED THAT BOTH VEHICLES HAD THE SAME ISSUE AND THEY EACH NEEDED TO BE REPAIRED AT THEIR EXPENSE. SOME RESEARCH ON THE INTERNET CONFIRMED THAT THIS ISSUE IS SYSTEMIC WITHIN VOLKSWAGEN AND SHOULD HAVE LED TO SOME TYPE OF VEHICLE RECALL BEFORE NOW. WE NEED FOR YOUR ORGANIZATION TO TAKE A CLOSER LOOK AT THIS ISSUE AND PROVIDE SOME RELIEF FOR THOSE OF US VEHICLE OWNERS WHO ARE STUCK WITH MASSIVE REPAIR BILLS DUE TO A LACK OF OVERSIGHT OF THIS SYSTEMIC ISSUE BY NHTSA. YOUR PROMPT ATTENTION TO OUR CONCERN IS SOLICITED AND GREATLY APPRECIATED. THE MOORES, BRASELTON, GA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092576May 8, 2018
SEAT BELTS, SEATS, VISIBILITY/WIPER
I PURCHASED 2013 VW BEETLE AS CERTIFIED PRE OWNED,IN 2016, AT 30,000 MILE APPROXIMATELY STEERING GEARS HAD TO BE REPLACED,2 MONTHS LATER THE WINDOW MOTORS AND SWITCHES NEEDED REPLACED AND THAT WAS THE 3RD SET. 2 WEEKS LATER,THE DRIVER WINDOW NEEDED TO BE REINFORCED AND SWITCHES NEEDED TO BE TIGHTENED DOWN. THE DEALERSHIP KEPT MY VEHICLE FOR 2 SOLID MONTHS BC THERE WAS A MANUFACTURER DEFECT ON THE INTERIOR CAUSING DOOR PANEL TO PEEL, THEN THE AMBIENT LIGHTING BROKE. VW EXEC CUST SERVICE HAD BEEN INVOLVED FOR 6 MTHS AT THIS POINT, IT TOOK UNTIL 3/9/18 TO GET THE DOOR PANEL FIXED, MEANWHILE EVERYTIME I PICKED UP THE CAR SOMETHING DIFFERENT WENT WRONG, INTERMITTENT SEATBELTS MALFUNCTION, SPEED SENSORS, SEAT HEATER PO PROTRUDING THROUGH SEAT POSING ELECTRICAL SHOCK ONCE IT COMPLETELY PENETRATED. PASSENGER SEATBELTS, AIR BAG LIGHT INTERMITTENTLY DISPLAYED AND 11MTHS OF INSTRUMENT PANEL BACKLIGHT FLICKERING, ROUGH IDLE, AC REPAIRED 2X. DEALERSHIP REFUSES TO FIX DROPPING WINDOWS, INTERMITTENT SEATBELTS ISSUE OR SEAT HEATER ISSUE BC THEY CLAIM THAT THE SEAT GOT WET AT SOME POINT AND THEREFORE THE MANUFACTURERS WARRANTY WONT COVER IT. HOWEVER ON 06072017, WHEN WINDOW SWITCHES AND MOTORS BC POSSESSED GOING UP AND DOWN AND INTERFERING WITH LOCKING CONTROLS DURING A MONSOON, AND THE CAR CLEARLY WAS CAUGHT IN A STORM LASTING 10 HRS THEY WILL NOT FIX AND CLAIM THAT ALL THE SAFETY CONTROLS FOR THAT SEAT ARE DAMAGED BC OF GETTING WET AT SOME POINT,AND SO I CANNOT PUT MY DISABLED CHILD IN IT BC OF THAT AND IT'S BEEN IN THE SHOP 13 TIMES IN 18MTHS, ALL FOR ELECTRICAL ISSUES. THE REAR TRAIL ARMS RECALL CORP HAS AS BEING COMPLETED, HOWEVER THAT RECALL WAS ONLY IF THE VEHICLE WAS IN A REAR SIDE ACCIDENT WHICH IT WAS SOLD WITH A CLEAN CARFAX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073439February 18, 2018
FUEL/PROPULSION SYSTEM
INCIDENT 1 SEVERAL MONTHS AGO, I PULLED UP TO A STOP LIGHT. AS THE VEHICLE NEARED A COMPLETE STOP, THE ENGINE STALLED. I WAS UNABLE TO RE-START THE VEHICLE FOR 20 MINUTES. (THE ENGINE WOULD CRANK BUT NEVER START.) INCIDENTS 2 THROUGH 4 THERE WERE PROBLEMS WITH THE VEHICLE RESTARTING ON HOT DAYS, BUT I DON'T HAVE DETAILED INFORMATION BECAUSE I WAS NOT THE DRIVER. INCIDENTS 5 THROUGH 16 I DROVE THE VEHICLE AND SHUT IT OFF. I RETURNED WITHIN ABOUT 15 MINUTES. THE ENGINE WOULD CRANK BUT NOT START. ONLY AFTER WAITING 20-25 MINUTES WITHOUT ATTEMPTING TO START DID THE VEHICLE START. THIS HAPPENED 12 TIMES IN ONE DAY. THE HIGH TEMPERATURE FOR THE DAY WAS ABOUT 85 DEGREES. I CONTACTED MY MECHANIC ABOUT THE PROBLEM. HE SAID IT SOUNDED LIKE A FAULTY FUEL-PUMP CONTROL MODULE, AND THAT I SHOULD SPEAK TO VW ABOUT THE RECALL. VW DEALER SAID NO RECALLS ARE PRESENT FOR MY CAR. AFTER SPEAKING WITH A PARTS SPECIALIST AND A MANAGER, THEY DETERMINE THAT, THOUGH MY VEHICLE IS NOT INCLUDED IN THE RECALL, IT USES THE SAME DEFECTIVE PART AS THE PASSAT AND CC. THEY TOLD ME TO CALL VW AND ASK FOR AN EXCEPTION TO THE RECALL. I CALLED VW CORPORATE AND EXPLAINED THE ISSUE. THE AGENT WAS FAMILIAR WITH THE PASSAT AND CC RECALL AND CONFIRMED THAT NO RECALLS WERE PRESENT FOR MY VEHICLE. AFTER REQUESTING INFORMATION ON THE SITUATION, THE REP TOLD ME THE FOLLOWING: "YES, THE PART IS DEFECTIVE. NO, VW WON'T DO ANYTHING ABOUT IT UNLESS THE RECALL IS EXPANDED TO INCLUDE YOUR VEHICLE. YOU CAN PAY US TO INSTALL A REPLACEMENT PART AND THAT REPLACEMENT PART WILL ALSO BE DEFECTIVE BECAUSE WE HAVEN'T YET RELEASED AN IMPROVED PART." THE REP EXPLAINED THAT RECALLS ARE GOVERNMENT-MANDATED, AND VW DOES NOT CREATE THEM. I DON'T THINK THIS IS 100% ACCURATE, BUT IT WAS AN "EXCUSE" SHE GAVE. I WAS HORRIFIED BY VW'S ATTITUDE, ADMITTING A DEFECT BUT REFUSING TO FIX. CAN YOU PROVIDE ANY HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063280January 17, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN BEETLE. WHILE DRIVING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED, TRAVELED TO THE FLOORBOARD, AND FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO A STOP IN THE PARKING SPACE. THE CONTACTED CALLED AN UNKNOWN LOCAL DEALER IN ORANGE, CA TO SCHEDULE AN APPOINTMENT AND TO INQUIRE OF WHY NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE INSPECTED FOR FURTHER FAILURE INFORMATION. THE CONTACT STATED THAT THE VEHICLE WOULD BE TOWED TO THE LOCAL VOLKSWAGEN DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000463June 21, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN BEETLE. WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL CRACKING NOISE AND THE PANORAMIC SUN ROOF CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 17079053. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906280September 14, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TAKATA RECALL ON 8/13/16 WHILE DRIVING THIS VEHICLE WITHOUT WARNING, THE ENGINE SHUTS OFF. I WAS TRAVELING ABOUT 45 MPH ON A CITY STREET AND AS I ATTEMPT TO MOVE OVER THE ENGINE SHUT OFF AND I COULD NOT STEER THE VEHICLE. AFTER COMING TO A COMPLETE STOP I WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE DID THIS SEVERAL MORE TIMES BEFORE I WAS TO SEND IT BACK TO THE CAR LOT. I WAS TOLD THAT THE CRANK SHAFT WAS REPAIRED ON THE VEHICLE. ON 9/13/2016 (1MONTH LATER) WHILE TRAVELING SOUTH ON A BUSY CITY STREET AT APPROXIMATELY 45 MPH, IN FRONT OF AN 18 WHEELER THIS CAR SHUT OF AND IMMEDIATELY RESTARTED ON ITS VERY OWN. I MOVED OVER TO A SLOWER LANE TO PREVENT ANY ACCIDENTS. I PROCEEDED TO MY DESTINATION AND WITHOUT ANY WARNING THE VEHICLE ENGINE SHUT OFF AGAIN, ONLY THIS TIME I HAD TO MANUALLY RESTART THE VEHICLE. I PARKED THE CAR AT AN AREA RESTAURANT FOR AT LEAST 2 HOURS. I WENT OUT TO START THE CAR AND THERE WAS NO POWER AT ALL. I CALLED TRIPE AAA, THEY CHECKED THE BATTERY AND THE CAR STILL WOULD NOT START. FINALLY A TOW TRUCK WAS DISPATCHED AND ARRIVED ABOUT 15 MINS AFTER THE BATTERY CHECK AND ALL LIGHTS WERE OWN. IN ABOUT 10 MINS I ATTEMPTED TO START THE VEHICLE AND IT STARTED WITHOUT ANY HESITATION. I HAVE NOT DRIVEN THE VEHICLE SINCE BECAUSE I ABSOLUTELY FEAR FOR MY SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903585September 4, 2016
ENGINE
ENGINE SMOKING DEFECTIVE FUEL FILTER O-RING GASKETS CAUSING FUEL LEAKS--VW DEALERS NOT HONORING WARRANTY. BETWEEN APRIL 2015 - JULY 2016, VW DEALERS HAVE REPLACED THIS FUEL GASKET FIVE TIMES, REPEATEDLY CHARGING ME FOR THE DEFECTIVE PART AND UNNEEDED FILTERS. I SAVED ONE OF THE DEFECTIVE GASKETS AND HAVE BEEN TO TWO DIFFERENT VW DEALERSHIPS, GRAHAM IN SIOUX FALLS SOUTH DAKOTA AND JENSEN IN SIOUX CITY IOWA. THE ENGINE SMOKES, I FIND THE FUEL LEAK, TAKE IT TO THE NEAREST DEALER, WHO DIAGNOSE THE PROBLEM BEFORE EVEN OPENING THE HOOD, BECAUSE "THE PROBLEM IS SO COMMON." I CONTACTED THE VW REGIONAL SERVICE MANAGER, TAMAR T., AND VW CUSTOMER CARE (REFERENCE # 160555387) AND WAS ADVISED THAT REPLACING A FUEL GASKET FIVE TIMES IN JUST OVER A YEAR IS A REGULAR "MAINTENANCE ITEM". ATTACHED ARE A PHOTO OF THE DEFECTIVE GASKET, RESPONSE FROM VW CUSTOMER SERVICE AND MY MAINTENANCE RECEIPTS/LOG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895365August 12, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
1. VEHICLE WAS STATIONARY IN MY DRIVE WAY (AND ON SEVERAL OCCASIONS, PARKED IN A LOT), CONVERTIBLE ROOF STALLS UPON OPENING. YOU HAVE TO STOP PRESSING BUTTON AND TRY AGAIN. EVENTUALLY IT STARTS AGAIN AND OPENS. VW SERVICE UNABLE TO REPLICATE. THEY GREASE THE EQUIPMENT INVOLVED HOPING IT CORRECTS THE PROBLEM. 2. WHEN CAR WAS NEW, NOT WINDSHIELD WIPER PROBLEMS WERE NOTED. AFTER A YEAR THE DRIVERS SIDE SQUIRTS OUT IN SUCH A WAY THAT THE WIPER DOESN'T GET WET ENOUGH TO CLEAN WINDOW, THUS LEAVING BLURRY STREAKS THAT IMPEDES DRIVER'S SIDE VISION. PASSENGER SIDE OK. TOOK CAR IN 2 TIMES, THEY SAY THEY ADJUST SPRAY. PROBLEM STILL THERE EVEN AFTER REPLACING WIPERS WITH BRAND NEW (VOLKSWAGON BRAND) WIPERS. JUST HAD THE SPRAY FIXED AGAIN LAST WEEK. AFRAID TO SEE IF IT IS ANY BETTER. WILL WRITE ANOTHER REPORT IF PROBLEM PERSISTS. HAD CONVERTIBLE TOP GEARS GREASED AGAIN LAST WEEK. I WONDER IF HOT WEATHER IS EFFECTING THE TOP TO OPEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887633July 21, 2016
VISIBILITY/WIPER
WINDSHIELD RANDOMLY CRACKED WHILE PARKED IN MY DRIVEWAY IN 80 DEGREE WEATHER, IN THE SHADE. CRACK GOES FROM ROOF, DOWN BEHIND REAR-VIEW MIRROR, THEN TOWARD THE PASSENGER SIDE. IT APPEARS TO BE A STRESS FRACTURE, AS THERE IS NOT VISIBLE SIGN OF ROCK DAMAGE. THE TOP LINE OF THE WINDSHIELD IS CLEARLY UNLEVEL NOW. APPEARS TO BE A STRESS FRACTURE FROM IMPROPER DESIGN OR INSTALLATION. OTHER OWNERS WITH SIMILAR MAKE/MODEL/YEAR HAVE REPORTED THE SAME, WITH COMPARABLE PHOTOS OF THE DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873866June 13, 2016
UNKNOWN OR OTHER
VEHICLE LOST POWER WHILE DRIVING ON HIGHWAY. I PULLED OVER AND TRIED TO RESTART IT. AFTER A MINUTE IT RESTARTED. THE VW DEALER RAN DIAGNOSTICS AND FOUND NO PROBLEMS. HAD I NOT BEEN ABLE TO PULL OVER ON THIS BUSY HIGHWAY, IT MIGHT HAVE CAUSED A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861145April 24, 2016
UNKNOWN OR OTHER
TRUNK LO0CK INTEMITTANTLY WILL NOT UNLOCK. TAKEN TO THE DEALER MANY TIMES. THEY REPLACED THE LOCK. THE LAST TIME THEY REPLACED SOME MODULE.I HOPE IT IS FIXED. I DONT WANT TO HAVE TO REMOVE THINGS FROM THE TRUNK BY HAVING TO FOLD DOWN THE BACK SEAT AGAIN!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850281March 17, 2016
ENGINE
APRIL 2015 ENGINE LIGHT CAME ON. SECONDARY AIR INJECTION HOSE WAS BAD. MARCH 2016 ENGINE LIGHT CAME ON AGAIN. SECONDARY AIR INJECTION PUMP NEEDED TO BE REPLACED. THERE WAS NO ISSUES AS FAR AS THE PERFORMANCE OF THE CAR. CAR WAS STATIONARY WHEN THE ENGINE LIGHT CAME ON BOTH TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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