Toyota Tacoma Complaints (2009)

520 consumer complaints on file.

#10897533August 22, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897762August 22, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE DEALER STATED THAT THE REPAIR COULD NOT BE COMPLETED DUE TO MODIFICATIONS ON THE VEHICLE. THE CONTACT WAS ADVISED TO UN-MODIFY THE VEHICLE TO REMEDY THE RECALL. AFTERWARDS, IT COULD BE MODIFIED AGAIN AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894800August 10, 2016
SUSPENSION
I CONTACTED TOYOTA ON 8/10/16 TO REPORT A BROKEN LEAF SPRING (CURRENTLY ON A RECALL LIST). THE REP WAS FRIENDLY, BUT I WAS TOLD I HAD TO GO TO A DEALER TO HAVE IT REPLACED. THE TRANSFERRED ME TO THE DEALER AND THEN TO THE PARTS OFFICE WHO TOLD ME THAT IT WOULD TAKE 6 WEEKS TO GET THE PART. ONE OF THE PROBLEMS ASSOCIATED WITH THIS RECALL IS THAT THERE IS A CHANCE THAT THE BROKEN LEAF SPRING MOVES AND HITS THE GAS TANK AND CAUSES A FIRE. WHEN I ASKED IF I COULD TAKE IT TO A LEAF SPRING REPLACEMENT COMPANY, I WAS TOLD THAT I COULD, BUT TOYOTA MAY NOT REIMBURSE ME. THEN IN THE NEXT BREATH, THE REP TELLS ME HOW IMPORTANT TOYOTA PUTS SAFETY. REALLY? THEY WANT ME TO DRIVE AROUND FOR 6 WEEKS AND TAKE A CHANCE IN CAUSING A FIRE IN MY VEHICLE INSTEAD OF TAKING IT TO A KNOWLEDGEABLE REPAIR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892389August 2, 2016
UNKNOWN OR OTHER
FRAME HAS A LOT OF RUST, WHICH CAN BE A SAFETY HAZARD IF IT BREAKS. DEALER AND TOYOTA STATES THAT THERE IS NO ACTIVE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883906July 11, 2016
STEERING
STEERING BECOMES INTERMITTENTLY 'STIFF'. COMPLAINT HAS BEEN DOCUMENTED MANY TIMES BY OWNERS ON FORUMS AND OTHER ON-LINE SITES. APPARENTLY THIS IS A DESIGN ISSUE THAT ALLOWS THE LOWER STEERING JOINT TO SUFFER ACCELERATED CORRODED BY NORMAL USE. DEALERS AND TOYOTA DO NOT ACKNOWLEDGE IT IS A MANUFACTURING ISSUE THAT CAN CAUSE/CREATE SAFETY ISSUES WITH THE VEHICLE. PROBLEM OCCURS INTERMITTENTLY AT ANY SPEED OF CAN ALSO OCCUR WHEN ATTEMPTING TO TURN STEERING WHEEL WHEN VEHICLE IS STOPPED. PROBLEM IS INTERMITTENT AND VARIOUS DEGREES OF SEVERITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881455June 29, 2016
SUSPENSION
I RECEIVED A NOTICE OF RECALL OVER A YEAR AGO, BUT ONLY GOT THE ACTUAL RECALL NOTICE ABOUT A MONTH AGO. I SCHEDULED AN APPOINTMENT TO HAVE THE REAR LEAF SPRINGS REPLACED AT TOYOTA OF POWAY. WHEN I ARRIVED FOR THE APPOINTMENT I WAS TOLD THEY DID NOT HAVE THE RECALL PARTS! I CALLED THE TOYOTA CUSTOMER EXPERIENCE LINE AND DESPITE WHAT THE RECALL LETTER SAID, I WAS TOLD THAT THE DEALERSHIP WOULD NOT HAVE THE PARTS AND THAT THE DEALERSHIP WOULD ONLY DO AN INSPECTION FIRST. I AM COMPLAINING BECAUSE OF THE IN ACCURATE INSTRUCTIONS IN THE RECALL LETTER AND BECAUSE THE LOCAL DEALERSHIP APPARENTLY HAS NO IDEA HOW TO REMEDY THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874761June 17, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872959June 7, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE REMEDY CAUSED THE LOAD AND TOW WEIGHT CAPACITY TO BE REDUCED. THE VEHICLE NO LONGER MET THE MANUFACTURER'S GROSS LOAD SPECIFICATIONS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS CONCERNED OF THE POTENTIAL SAFETY HAZARD. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872739June 6, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870261May 23, 2016
SUSPENSION
I TOOK MY VEHICLE IN FOR THE NOTIFIED RECALL REPAIR., ( REPLACE DEFECTIVE LEAF SPRINGS ). THE DEALERSHIP SAID MY VEHICLE DIDN'T NEED THE REPAIR. THIS VEHICLE HAD A LEAF SPRING BREAK WHEN IT WAS TWO YEARS OLD. IVE HAD PROBLEMS WITH THIS DEALERSHIP IN THE PAST RE: POOR WORK. THE CONSUMER STATED THE VEHICLE WAS REPAIRED, DESPITE BEING TOLD ANOTHER DEALER HAD ALREADY PERFORMED THE WORK. A VISUAL INSPECTION REVEALED A BROKEN REAR LEAF SPRING. UPDATED 07/05/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865220May 16, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862948May 4, 2016
STEERING, SUSPENSION
LACK OF ALIGNMENT DURING TOYOTA SAFETY RECALL E02 / NHTSA RECALL ID 14V 604 I AM CONCERNED WITH THE LACK OF VEHICLE ALIGNMENT AS AN INCLUDED PART OF E02 POST REPLACEMENT OF THE REAR SPRING PACKS. WHEN THE REAR SPRINGS ARE REMOVED FROM THE VEHICLE, THE REAR AXLE OFTEN SHIFTS SUCH THAT IS IT NO LONGER IN THE SAME POSITION AS IT WAS PREVIOUSLY INSTALLED. THUS THE VEHICLE IS NO LONGER PROPERLY ALIGNED, AS FRONT TOE IS SET BASED ON THE THRUST ANGLE OF THE REAR AXLE. THE THRUST ANGLE IS DERIVATIVE OF THE ALIGNMENT OF THE AXLE RELATIVE TO THE LONGITUDINAL AXIS OF THE VEHICLE, AND CREATES A MOMENT ABOUT THE YAW AXIS OF THE VEHICLE. RE-ALIGNMENT OF THE FRONT OF THE VEHICLE PROVIDES CORRECTIVE MEASURE BY SETTING FRONT WHEEL TOE TO ACCOUNT FOR THE POSITION OF THE REAR AXLE, THUS ENSURING THE VEHICLE TRACKS CORRECTLY AND IS STABLE DURING DYNAMIC MANEUVERS. WHEN THE TACOMA FIRST ENTERED THE SERVICING DEALER IT WAS CONFIRMED TO BE CORRECTLY ALIGNED. HOWEVER, THE PRE-ALIGNMENT NUMBERS ON THE HUNTER EXPRESSALIGN SHEET SHOW THAT THE REAR AXLE POSITION AFTER PERFORMING E02 HAS SHIFTED -0.15 [ISO] ABOUT ITS VERTICAL AXIS RELATIVE TO THE POSITION PRIOR TO REAR SPRING REPLACEMENT. FAILURE TO HAVE THE TACOMA REALIGNED WOULD HAVE RESULTED IN THE NEED TO COUNTER-STEER THE VEHICLE TO MAINTAIN A STRAIGHT TRAJECTORY DURING NORMAL OPERATION. IT IS UNACCEPTABLE THAT THE CUSTOMER SHOULD BE EXPECTED TO BEAR THE BURDEN OF COST FOR THE ALIGNMENT, WHEN IT IS NECESSITATED BY THE CORRECTIVE ACTIONS PRESCRIBED BY TOYOTA DURING E02. FAILURE TO RE-ALIGN VEHICLES BECOMES A SAFETY CONCERN, NAMELY DUE TO UNEVEN TIRE WEAR AND THE POTENTIAL FOR INSTABILITY OF THE VEHICLE DUE TO MISALIGNED AXLES CAUSING THE VEHICLE TO INCREASE TENDENCIES TO OVER-STEER. I AM DISAPPOINTED IN TOYOTA'S APPARENT DISREGARD FOR OWNER SAFETY AND FEEL THIS IS AN ISSUE THAT SHOULD BE ADDRESSED WITH URGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861044April 23, 2016
SUSPENSION
I TOOK THE VEHICLE IN FOR THE SUSPENSION RECALL REPAIR. THE DEALER STATED THAT UPON INSPECTION MY VEHICLE HAS THE PROPER PARTS. I FIND THIS HARD TO BELIEVE AS THIS VEHICLE HAD A BROKEN LEAF SPRING WHEN IT WAS APPROX. 2 YEARS OLD. IF THE PROBLEM IS BREAKING LEAF SPRINGS,THEN HOW CAN A VEHICLE UNDER RECALL THAT HAD A PRIOR BROKEN LEAF SPRING NOT BE REPAIRED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861047April 23, 2016
SUSPENSION
I RECEIVED THE RECALL NOTICE FOR THIS VEHICLE. I TOOK THE VEHICLE IN FOR REPAIR. THE DEALER SAID I HAD THE PROPER SPRINGS ON THE VEHICLE AND NO REPAIR WAS NEEDED. I FIND THIS HARD O BELIEVE SINCE REAR LEAFSPRING BROKE ON THIS VEHICLE WHEN IT WAS APPROX. 2 YRS. OLD. HOW THEN COULD IT HAVE THE PROPER SPRINGS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860977April 22, 2016
STEERING
VEHICLE HAS 91K MILEAGE 4X4 ALL HIGHWAY MILES. BACKED OUT OF MY DRIVEWAY AND COULD NOT TURN WHEEL. CHECKED FLUID BUT IT WAS FINE. ATTEMPTED AGAIN AND GOT ON LOCAL ROAD ONLY TO FIND TRUCK UNCONTROLLABLE AT ANY SPEED. SAW ANOTHER COMPLAINT ON THIS AFTER I GOT VEHICLE TOWED BACK TO MY HOUSE AND DECIDED TO FILE COMPLAINT. MY TRUCK NEVER HAD AN ISSUE LIKE THIS BEFORE NOW. IT IS DEFINITELY UNSAFE TO DRIVE AND TOYOTA APPEARS TO HAVE OTHER TACOMA OWNERS WITH THE SAME ISSUE THAT COULD BE FATAL IF IT HAPPENS WHEN DRIVING AT 65 MPH LET ALONE AT SLOWER SPEEDS ON CURVES. I WILL NOT LET MY FAMILY DRIVE THE TRUCK BECAUSE THE STEERING IS SO UNRELIABLE. PLEASE LET ME KNOW IF TOYOTA WILL REPAIR THIS UNDER A RECALL OR OTHER CAMPS IN. VIN IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860266April 19, 2016
STRUCTURE, SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. WHILE DRIVING 2 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE DEALER REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SUBFRAME AND REAR PASSENGER SIDE LEAF SPRING FRACTURED DUE TO CORROSION. THE MECHANIC DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852320March 29, 2016
WHEELS
STEEL-BELTED PROTRUDE THROUGH TIRE SIDE WALL. DESCRIPTION: BRIDGESTONE, TURANZA EL400 TIRE SIZE: P215/70R15 TIRE NO.: 0BM3PL9 2813 ESTIMATED MILEAGE ON TIRE: 28000 MILES PURCHASED FROM COSTCO, GALLERIA STORE, 3836 RICHMOND AVE HOUSTON, TX 77027-5802 TOTAL NUMBERS OF TIRES PURCHASED: 4 (3 ARE STILL GOOD, 1 WENT BAD)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851204March 23, 2016
STEERING
STEERING , I BOUGHT A NEW 2009 TACOMA WITH THE PLATNUM WARRANTY AND THE STEERING IS NOW NOT WORKING, I FEEL THAT THIS IS UNSAFE AND IS DIFFICULT TO DRIVE. I CALLED THE NUMBER TO TELL THEM THAT I BROUGHT IT TO A DEALER (VANDERSTYNE TOYOTA ROCHESTER NY) TO SEE WHAT THE PROBLEM WAS AND THAT I WAS TOLD I NEEDED TO PAY 130.00 FOR DIAGNOSTIC FEES TO SEE WHAT THE PROBLEM WAS WITH IT AND THAT THEY WOULD NOT EVEN LOOK AT IT TO SEE WHAT THE PROBLEM IS. THIS VEHICLE DOES NOT SEEM SAFE TO DRIVE. I SEE THERE ARE MANY RECALLS ON TOYOTA STEERING PROBLEMS AND I AM FORCED TO CONTACT AN ATTORNEY TO SEE IF THIS IS LEGAL ACTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849923March 16, 2016
AIR BAGS, POWER TRAIN, SUSPENSION
I HAVE EXACTLY THE SAME PROBLEM WITH READ LEAF SPRINGS AS EVERYBODY ELSE- THE REAR IS SAGGING AND AND THE FRONT END IS STARTING TO RISE(EXCESSIVE TIRE WEAR) MY TRUCK HAS 66,000 MILES AND IT ONLY CARRIES A 210LB VINTAGE DIRTBIKE 5 OR 6 TIMES A YEAR. DO PEOPLE HAVE TO START DYING LIKE GM'S IGNITION SWITCH BEFORE SOMEONE IN THE FEDERAL GOVT GETS OFF THEIR REAR END AND ACTUALLY DOES THEIR JOB? ALSO SPIRAL CABLE RECALL THAT COULD DAMAGE DRIVER'S AIRBAG(COB (C1B) I HAVE PAPERWORK FROM TOYOTA AND DEALER STATING THE RECALL AND NOW THEY ARE DENYING THAT ONE EXISTS OR EVER EXISTED. ALSO, WHEN TRANSMISSION SHIFTS AT LOW SPEEDS(USUALLY DOWNSHIFTING, CLUNK IS HEARD IN DRIVE SHAFT) TOO MUCH LASH IN REAREND OR JUNK U-JOINTS. I HAVE AN AAS IN AUTOMOTIVE TECHNOLGY AND OVER 105 CREDITS IN AUTOMOTIVE ENGINEERING . I'M NOT JUST BLOWING SMOKE. WHEN I LIVED IN NYS, I HAD A VEHICLE INSPECTION LICENSE AND I WOULD DEFINITELY FAIL MANY TOYOTAS WITH THESE PROBLEMS. NO INSPECTION STICKER-NO DRIVING OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849801March 15, 2016
STEERING
EXPERIENCED DIFFICULTY STEERING, CHECKED AND FOUND POWER STEERING FLUID TO BE LOW, WITH NO EVIDENCE OF LEAKS. PROBLEM CONTINUED AND GOT WORSE WHEN THE VEHICLE WAS WARM, WENT TO MECHANIC AN DIAGNOSIS WAS FAILED STEERING RACK, FLUID HAD COLLECTED IN THE RUBBER BOOT ENDS. MY MECHANIC HAS SEEN THIS NUMEROUS TIMES WITH TOYOTAS (AS HE HAS ONE HIMSELF). CORROSION OF THE METAL WAS CAUSE DUE TO LACK OF PROTECTION FROM THE ELEMENTS. TOYOTA SAVED S FEW DOLLARS AT THE EXPENSE OF SAFETY. NO RECALL YET BUT THERE SHOULD BE, STEERING BEING AN ESSENTIAL COMPONENT OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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