Toyota Tacoma Complaints (2002)

333 consumer complaints on file.

#10876195June 23, 2016
STRUCTURE:BODY
I REPORTED TO TOYOTA (CASE #1606073163) AND ADVISED THEM OF THE ROTTED FRAME NEAR THE GAS TANK WHICH WAS RECALLED. I PURCHASED THE VEHICLE 01/2016 AND JUST FOUND OUT ABOUT THE PROBLEM WHEN THEY TRIED TO PUT THE VEHICLE ON THE LIFT TO REPLACE THE TIRES. TOYOTA STATES THE RECALL EXPIRED AND WOULD NOT REPAIR OR PROVIDE THE CHASSIS RAILS EVEN IF I ABSORB THE LABOR AND HAD THEM INSTALLED. THE VEHICLE HAS LOW MILEAGE AND VALUE BUT IS UNSAFE AND I CANNOT SELL IN THIS CONDITION AND TOYOTA IS INDIFFERENT SAYING TOO BAD WE CAN'T HELP YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874003June 13, 2016
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
FRAME ROT FROM INSIDE OUT. SUSPENSION MOUNTING TO FRAME ROTTED OUT. TOTOYA REFUSES TO DEAL WITH THIS AND CLAIMS THE SAFETY RECALL IS EXPIRED. HOW CAN A RECALL BE EXPIRED. CASE #1606101548 . TOYOTA REPRESENTATIVE VERY RUDE AND DEMEANING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873590June 10, 2016
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
EXCESSIVE UNSAFE FRAME ROT FROM INSIDE OUT. TOYOTA SAFETY 'RECALL' OFFER TO FIX 'EXPIRED'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870520May 24, 2016
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE BACKING OUT OF THE DRIVEWAY AT A VERY LOW RATE OF SPEED, THE REAR DRIVER SIDE SPRING SHACKLE SUDDENLY FRACTURED AND RENDERED THE VEHICLE UNDRIVABLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY SEVERE RUSTING OF THE VEHICLE'S FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,039. ....UPDATED 07/11/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861217April 25, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED THAT THE REAR LEAF SPRINGS WERE DETACHING FROM THE VEHICLE DUE TO CORROSION. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SUB FRAME HAD CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850730March 21, 2016
STRUCTURE:BODY, SUSPENSION
RUSTING FRAME.I BROUGHT MY 2002 TOYOTA TACOMA TRUCK TO DEALER FOR THE CORROSION RESISTANT SPRAYING TO PREVENT FURTHER RUSTING OF FRAME.SPRAYING COMPLETED ON 03/25/03.RUST ON FRAME CONTINUES.SPRAYING DID NOT WORK.TOYOTA SAID THEY ONLY SPRAY TRUCK ONCE.RUST WARRANTY EXTENDED FOR 15 YEARS EXPIRING ON 10/01/16.TOYOTA SHOULD EXTEND RUST WARRANTY WITH NO EXPIRATION DATE AS TRUCK WILL HAVE TO BE SPRAYED EVERY TWO YEARS.EARLIER YEARS RUST WARRANTY COVERED REPLACING FRAME OR VEHICLE BUYBACK.TOYOTA SHOULD COVER SAME WARRANTY FOR LATER YEAR TACOMAS AS RUST PROBLEM PERSISTS IN EVERY YEAR. LEAF SPRINGS AND HARDWARE ARE RUSTED AS ARE MUFFLER BRACKETS LEADING TO POTENTIONAL SAFETY HAZARD IF ITEMS FAIL WHILE DRIVING.TOYOTA ADMITTED RUST PROOFING NOT DONE PROPERLY BY SUBCONTRACTOR.PLEASE HOLD TOYOTA ACCOUNTABLE FOR THEIR NEGLIGENCE IN PROPERLY PROTECTING FRAMES,SPRINGS.AND SUSPENSION SYSTEMS WITH CORROSION RESISTANT MATERIALS.TOYOTA IS JUST BUYING TIME UNTIL WARRANTIES EXPIRE.AFTER THAT TIME THE OWNERS WILL HAVE NO RECOURSE WITH TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849733March 15, 2016
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME FROM THE REAR LEAF SPRING HANGER WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 11/01/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838121February 25, 2016
STRUCTURE:BODY
THE CHASIS ON THE TRUCK IS RUSTING OUT.THE MAJORITY OF RUST IS NEAR AND AROUND BOTH REAR TIRES. THERE WAS A RECALL BUT TOYOTA WILL NOT HONOR THE RECALL. THE VEHICLE ONLY HAS 83000+ MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837558February 22, 2016
UNKNOWN OR OTHER
FRAME RUSTED OUT. TOYOTA WILL NOT REPAIR. SAFETY ISSUE. BROUGHT VEHICLE TO DEALER FOR SPARE TIRE CARRIER RECALL AND WAS ADVISED FRAME WAS RUSTED ALSO AND THEY WOULD REPAIR NEITHER RUSTED FRAME NOR SPARE TIRE CARRIER. COMPLAINT FILED WITH VIRGINIA ATTORNEY GENERAL'S OFFICE ON JANUARY 21, 2016 AND TOYOTA RESPONDED TO THEIR OFFICE ON 02/11/2016 SAYING TOYOTA WOULD NOT REPAIR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822234January 26, 2016
STRUCTURE:BODY
THE FRAME ON THIS TRUCK WAS RECALLED AND NOW TOYOTA MOTOR SALES USA,INC. IS TELLING ME IT WAS AN OLD RECALL AND THE OWNER THAT OWN IT BEFORE ME DIDN'T GET IT FIXED SO THEY DON'T HAVE TO FIX IT BECAUSE THE TIME LIMIT IS OVER.IM THE SECOND ONE TO OWN THIS TRUCK AND DIDN'T KNOW THEY WAS A RECALL ON THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809885December 13, 2015
STRUCTURE:BODY
IS THERE A RECALL ON THE FRAME OF MY TRUCK? IF NOT THEY SHOULD BE BECAUSE RIGHT BEHIND THE THE CAB OF MY TRUCK THE FRAME IS BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806540November 24, 2015
AIR BAGS
AIRBAG LIGHT ON, DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795092November 20, 2015
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) HOWEVER, THE CONTACT WAS INFORMED BY THE SERVICE TECHNICIAN THAT THERE WAS EXCESSIVE CORROSION TO THE SUBFRAME OF THE VEHICLE. THE CONTACT STATED THAT THE CORROSION TRAVELED FROM THE FRONT DRIVER SIDE SUSPENSION TO THE REAR DRIVER SIDE SUSPENSION. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789479November 10, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. AN INDEPENDENT MECHANIC STATED THAT THE FRAME NEEDED TO BE REPLACED ON THE VEHICLE DUE TO HOLES AND CORROSION ON EACH SIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. THE VIN WAS NOT AVAILIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788768November 6, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING INSPECTION, THE TECHNICIAN INFORMED THE CONTACT THAT THE FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED OF A RECALL FOR THE CORROSION; HOWEVER, THE RECALL EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788262November 4, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE UNDERGOING A STATE INSPECTION, THE VEHICLE COULD NOT BE PLACED ON THE LIFT BECAUSE THE FRAME WAS SEVERELY RUSTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 1/12/2016 *CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787271October 30, 2015
STRUCTURE:BODY, SUSPENSION
HELLO, I OWN A 2002 TOYOTA TACOMA AND I BROUGHT IT TO A LOCAL TOYOTA DEALERSHIP WHERE A SERVICE ADVISOR CAME OUT TO THE PARKING LOT, GOT UNDER THE VEHICLE AND NOTICED THAT THE FRAME HAS RUSTED THROUGH (HE STUCK HIS HAND THROUGH THE RUST HOLE) NEAR WHERE THE LEAF SPRINGS ATTACH TO THE FRAME. IT IS A KNOWN SAFETY ISSUE AND TOYOTA HAS REPAIRED/REPLACED MANY TACOMA'S DUE TO THIS SAFETY ISSUE. I DID SOME RESEARCH, AND FOUND OUT THAT TOYOTA KNOWS THEIR FRAMES ARE UNSAFE, AND HAVE EXTENDED THE WARRANTY TO 15 YEARS FROM THE DATE OF NEW CAR DELIVERY. I TRIED TO GET MINE REPLACED SINCE ITS STILL WELL WITHIN TIME-FRAME, BUT THEY ARE STATING THAT THE ORIGINAL OWNER REFUSED A FRAME INSPECTION/APPLICATION ANTICORROSION SPRAY SO NOW THEY WILL NOT HONOR THE UNSAFE FRAME. I HAVE VEHICLE SERVICE HISTORY SHOWING OTHER RECALLS (FRONT BALL-JOINT) WERE DONE, AND OTHER REPAIRS TO THE CAR, SO ITS LIKELY THAT THE ORIGINAL DEALERSHIP DID NOT OFFER THE APPLICATION ANTICORROSION SPRAY, OTHERWISE THE OWNER WOULD HAVE HAD THIS FREE SERVICE COMPLETED (THE CUSTOMER SERVICED IT REGULARLY AND KEPT IT IN GREAT SHAPE) AND THE FRAME WOULD NOT BE UNSAFE. ORIGINAL NEW CAR DELIVERY DATE WAS OCTOBER OF 2002, MEANING THE 15 YEAR FRAME RECALL SAFETY ISSUE IS COVERED UNTIL OCTOBER OF 2016 (A YEAR FROM NOW). I SPOKE WITH TOYOTA CUSTOMER SERVICE AND THEY ARE UNWILLING TO DO ANYTHING ABOUT THIS KNOWN SAFETY ISSUE. IN ANY CASE, SINCE TOYOTA KNOWS ITS A SAFETY ISSUE, AND ITS WELL WITHIN THE 15 YEAR RECALL FRAME TIME-FRAME, WHY SHOULD TOYOTA EXPECT ME TO JUST DRIVE AROUND AN UNSAFE VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781966October 14, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THE FRAME WAS PREMATURELY RUSTED TO THE POINT THAT THE FRAME DETERIORATED WITH HOLES AND COULD FRACTURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V542000 (TIRES) AND 05V225000 (SUSPENSION), BUT THE CONTACT NEVER RECEIVED RECALL NOTICES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780630October 7, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE SUBFRAME WAS SEVERELY CORRODED AND WITH HOLES DUE TO CORROSION, WHILE AN INDEPENDENT MECHANIC PERFORMED ROUTINE MAINTENANCE. THE MECHANIC INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000. .....UPDATED 12/03/15 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778093September 28, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE UNDERBODY AND FRAMING OF THE VEHICLE, WHICH PROGRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSIS. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) AND WAS UNABLE TO DETERMINE WHEN THE RECALL WOULD BE COMPLETED BECAUSE THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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