Toyota Tacoma Complaints (2001)

396 consumer complaints on file.

#10330401May 14, 2010
STRUCTURE:FRAME AND MEMBERS
TOYOTA REFUSED TO FIX DANGEROUS RUST DEFECT ON 2001 TACOMA, WHICH CAUSED A REAR DIFFERENTIAL GEAR OIL LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329075May 5, 2010
STRUCTURE:FRAME AND MEMBERS, PARKING BRAKE
MY 2001 TOYOTA TACOMA HAS DEALER VERIFIED FRAME RUST PERFORATION. WHEN THE FIRST LETTER FROM TOYOTA CAME TO MY DOOR IN EARLY 2009 I WENT DIRECTLY TO MY LOCAL DEALER WHO DID NOT KNOW ANYTHING ABOUT THIS ISSUE AND STATED TO ME THAT THEY WOULD GET BACK TO ME WITH MORE INFORMATION AS IT BECAME AVAILABLE TO THEM. SEVERAL MONTHS LATER, I WAS TOLD BY THE DEALER THAT WISCONSIN WAS ASKING TOYOTA TO PROVIDE MORE DATA ON THE PROPOSE SOLUTIONS TO THIS ISSUE AND HAD NOT APPROVED TOYOTA TO MAKE ANY REPAIRS. I WAS ALSO TOLD THAT THEY WOULD CONTACT ME WHEN I COULD GET MY TRUCK INSPECTED. MANY MORE MONTHS PASSED AND FINALLY I HAD ENOUGH AND CALLED TOYOTA DIRECT. I WAS ASSIGNED A CASE MANAGER AND SHE SAID SHE WOULD HELP ME GET MY TRUCK INSPECTED. THIS FINALLY HAPPENED ON APRIL 27, 2010. NOW THEY TELL MY ONLY OPTION IS A REPLACEMENT FRAME, WHICH TO ME IS NOT ACCEPTABLE. THEN LUCKY 2001 OWNERS WHO WERE ABLE TO GET QUICK INSPECTIONS WERE OFFERED THE BUY BACK OPTION. IN VARIOUS FORUMS THE ONES WITH THE REPLACEMENT FRAMES ARE SEEING ISSUES WITH LEAKING GAS TANKS, AND UP CHARGES FOR INCIDENTAL ITEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326995April 22, 2010
STRUCTURE:FRAME AND MEMBERS
2001 TOYOTA TACOMA-PASS NJ STATE INSPECTION. A FRIEND LOOKED AND SAID YOUR FRAME IS RUSTED. TOOK IT TO MY LOCAL TOYOTA SATURDAY 4/17/10 AND THEY SAID THE TRUCK WAS UNSAFE TO DRIVE. THEY WILL HAVE TO REPLACE THE FRAME. I SAID I NEEDED A TRUCK FOR A RENTAL THEY SAID BY MONDAY OR TUESDAY THEY SHOULD HAVE ONE. IT IS THURSDAY 4/22/10 AND CAN NOT GET IN TOUCH WITH ANYONE... I NEED A TRUCK THAT IS HOW I PUT FOOD ON MY TABLE.. CALLED CORPORATE AND THEY ARE GIVING ME THE RUN AROUND TOO... MY OTHER CONCERN IS AFTER THEY REMOVE EVERYTHING AND PUT IT BACK TOGETHER OTHER THINGS ARE GOING TO BREAK. ALSO, THE RESALE VALUE OF MY TRUCK HAS DECREASED... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325082April 12, 2010
SUSPENSION
TL*THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN A LOUD NOISE WAS COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE BALL JOINTS ON THE FRONT PASSENGER SIDE BROKE AND THE ENTIRE WHEEL DETACHED CAUSING DAMAGES TO THE AXLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 05V225000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE VIN WAS EXCLUDED FROM THE RECALL. THE MANUFACTURER STATED THAT THE REPAIRS WOULD BE AT THE OWNER EXPENSE. THE FAILURE MILEAGE WAS 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318504March 10, 2010
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL*THE CONTACT OWNS A 2001 TOYOTA TACOMA. SHE TOOK THE VEHICLE INTO THE DEALER TO INSPECT THE FRAME, WHICH SHE HAD OBSERVED WAS SLIGHTLY RUSTED. THE DEALER STATED THAT THE VEHICLE WAS THOROUGHLY RUSTED AND WOULD NOT ALLOW HER TO DRIVE THE VEHICLE OFF OF THE LOT. THE ENTIRE FRAME WAS REPLACED UNDER THE MANUFACTURER'S WARRANTY ENHANCEMENT FOR FRAME RUST PERFORATION ON MODEL TRUCKS IN SEVERE COLD CLIMATE AREAS WITH HIGH ROAD SALT USE (NHTSA ITEM NUMBER : 10027968: SERVICE BULLETIN NUMBER : TCS-08-018). AFTER THE REPAIRS WERE MADE TO THE VEHICLE, SHE NOTICED BLACK SMOKE COMING FROM THE EXHAUST, THE VEHICLE WAS USING MORE GAS THAN BEFORE AND SHE COULD LITERALLY WATCH THE FUEL GAUGE MOVING CLOSER TO EMPTY AS SHE PROCEEDED. THE VEHICLE WOULD NOT IDLE PROPERLY AND WAS EXHIBITING A "BUCKING" GESTURE AS IF IT WAS NOT GETTING ENOUGH FUEL. WHILE INSPECTING THE VEHICLE, A PERSONAL MECHANIC NOTICED THAT THE 02 SENSOR WAS HANGING FROM THE VEHICLE AND CAUSED THE VEHICLE TO EXHIBIT THE FAILURES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY STATED THE SENSOR WAS IN THE SAME PLACE AS WHEN SHE FIRST BROUGHT THE VEHICLE. NO FURTHER REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 126,000. UPDATED 4/30/10 *CN THE O2 SENSOR NEEDED TO BE REPLACED. UPDATED 07/15/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315542March 2, 2010
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL*THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHILE THE CONTACT WAS DRIVING 15-30 MPH THE VEHICLE SUDDENLY ACCELERATED CAUSING THE RPM'S TO REDLINE. THE CONTACT TURNED THE VEHICLE OFF IN ORDER TO STOP IT FROM ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT HAD THE IDLE AIR CONTROL VALVE REPLACED AT 29,060 MILES. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 34000. UPDATED 4/7/2010 *CN THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE MASS AIR FLOW SENSOR. ALSO, THE FRAME HAD SEVERE RUST. UPDATED 08/24/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314154February 25, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHEN HE TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE HE WAS INFORMED THAT THE FRONT FRAME WOULD EVENTUALLY FALL OFF. HE CONTACTED THE MANUFACTURER AND REPORT 2008061402 WAS FILED. THE MANUFACTURER SENT AN INSPECTOR WHO FOUND NO CORROSION OR HOLES ON THE FRAME. THE MANUFACTURER TOLD HIM BECAUSE A FAILURE WAS NOT LOCATED THEY WILL INSPECT THE FRAME FOR HIM ON A YEARLY BASIS. THE FAILURE MILEAGE WAS 178,567 AND THE CURRENT MILEAGE WAS 209,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307536February 8, 2010
FUEL SYSTEM, GASOLINE
OUR DAUGHTER WAS DRIVING OUR TOYOTA PICK-UP WHEN SHE SMELLED A GAS ODER. SHE IMMEDIATLY PULLED OVER AND CALLED HER MOTHER. HER MOTHER INSISTED THAT SHE COME HOME IMMEDIATLY. FORTUNATELY SHE WAS NOT FAR FROM HOME. UPON HER ARRIVAL AT HOME DAD WENT OUTSIDE TO SEE WHAT WAS THE PROBLEM. OUR NEIGHBOR CAME OVER AND ASSISTED IN HELPING PIN POINT THE PROBLEM. THERE WAS NOT JUST A DRIP BUT A HUGE PUDDLE OF GAS UNDERNEATH THE TRUCK. WE DISCOVERED A RUPTURED FUEL HOSE COMING FROM THE GAS TANK. IT APPEARS THAT THE PLASTIC TAB HOLDING THE HOSE IN PLACE CHAFFED A HOLE IN IT. I IMMEDIATLY CAME INSIDE AND DID SOME RESEARCH ON THE INTERNET AND ALSO CALLED SOME LOCAL TOYOTA DEALERSHIPS. WHAT I DISCOVERED WAS THAT TOYOTA DID HAVE A RECALL ON A HOSE ON THIS VEHICLE BUT IT WAS ANOTHER HOSE IN ANOTHER LOCATION. AT THAT POINT I ORDERED A TOYOTA REPLACEMENT GAS HOSE FROM OUR LOCAL DEALERSHIP. AFTER WAITING A WEEK FOR A HOSE TO BE SHIPPED, I PICKED UP THE PART AND INSTALLED IT MYSELF EASILY. THE PROBLEM HAS BEEN FIXED AND AND NO OTHER PROBLEM SINCE. I AM A TRUE TOYOTA FAN AND PRESENTLY OWN TWO. TOYOTAS HAS BEEN IN OUR FAMILY FOR THE PAST 30 YEARS. I TYPICALLY DO NOT COMPLAIN BUT, DUE TO ALL OF THE PUBLICITY OF TOYOTA'S SAFETY PROBLEMS I FEEL IT NECESSARY TO REPORT THIS. YES, IT WAS AN INCONVENIENCE, BUT MY REAL CONCERN IS THAT THIS DOESN'T HAPPEN TO ANYONE ELSE. GAS WAS SQUIRTING WITHIN AN INCH OF A HOT EXHAUST SYSTEM AND COULD HAVE EASILY RESULTED IN A FIRE OR AN EXPLOSION. THANK YOU FOR HEARING ME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293551November 25, 2009
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE EMERGENCY/PARKING BRAKE WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR INSPECTION. THE MECHANIC DISCOVERED CORROSION ON THE FRAME AND THE BRAKE LINKAGE. HE THEN ADDED THAT THE VEHICLE WAS NON-REPAIRABLE. THE CURRENT AND FAILURE MILEAGES WERE 159000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291825November 11, 2009
STRUCTURE, POWER TRAIN
RUSTY LEAKY DIFF PROBLEM THE OIL LEAKS CONSTANTLY. I CALLED THE TOYOTA DEALER AND THEY SAID THERE IS NO RECALL AND NOTHING THEY WILL DO ABOUT IT AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288973October 19, 2009
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. SHE NOTICED CORROSION ON THE FRAME OF HER VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED HER TO CONTACT BOTH NHTSA AND THE MANUFACTURER IN REFERENCE TO A SAFETY CONCERN. THE MANUFACTURER HAD NOT YET RETURNED HER CALL. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286885October 9, 2009
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE FRAME ON THE VEHICLE HAS CORROSION AND THERE WAS A HOLE IN THE FRAME ON THE DRIVER SIDE NEAR THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE MAIN FRAME WAS SEVERELY DAMAGED, BUT NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282688September 2, 2009
STRUCTURE
2001 TOYOTA TACOMA FRAME STRUCTURE IS FALLING APART BEFORE ITS TIME. EVEN IF THEY INSTALL A NEW FRAME IT WILL COST TO MUCH MONEY TO REPLACE PARTS TO OTHER COMPONENTS NOT UNDER WARRANTY. THE TRUCK WOULD LOOSE ITS VALUE IF THE FRAME HAS TO BE REPLACED. WHY ARE WE LETTING TOYOTA GET AWAY WITH THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279929August 10, 2009
STRUCTURE:FRAME AND MEMBERS
PERFORATED FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278798July 30, 2009
STRUCTURE:FRAME AND MEMBERS
THE FRAME ON MY 2001 TOYOTA TACOMA IS RUSTED THROUGH IN SEVERAL PLACES. TOYOTA HAS OFFERED TO REPLACE THE FRAME FOR FREE, BUT IS OFFERING OWNERS OF 1995 - 2000 TACOMAS TO BUY THEIR TRUCKS FROM THEM FOR 1.5 X THE KELLEY BLUE BOOK VALUE, AT THE "EXCELLENT CONDITION" RATE REGARDLESS OF THE VEHICLE'S CONDITION. SO THE OWNERS OF THE OLDER TRUCKS REAP A CASH BENEFIT OF OVER 50% OF THE TRUCK'S VALUE, WHILE WE OWNERS OF 01-04 TACOMAS END UP DRIVING REBUILT VEHICLES. A TOYOTA REP TOLD ME THAT THEY'RE BUYING THE OLDER ONES BACK BECAUSE THEY CAN NO LONGER GET REPLACEMENT FRAMES FOR THEM. IF THAT'S THE CASE, IN A COUPLE OF YEARS, OWNERS OF TRUCKS LIKE MINE WILL BE GETTING THE 150% BUYBACK AND THE REST OF US WILL BE DRIVING OUR ORIGINAL (REBUILT) TRUCKS WITH THE REPLACEMENT FRAMES. MY LOCAL TOYOTA DEALER INSPECTED MY FRAME YESTERDAY, TOLD ME IT FAILED, AND SENT ME ON MY WAY. THE VEHICLE CAN'T BE SAFE - IT WON'T PASS THE STATE INSPECTION WITH HOLES IN THE FRAME. I DRIVE ABOUT 12,000 MILES A YEAR. THE TRUCK HAS 134,000 MILES ON IT. UNLESS THEY'RE BUILDING THE REPLACEMENT FRAMES DIFFERENTLY, IT'S POSSIBLE THAT THE NEW FRAME WILL ROT OUT BEFORE THE TRUCK WEARS OUT OTHERWISE. FOR A COMPANY WHOSE REPUTATION IS BUILT ON RELIABILITY, YOU'D THINK THEY'D WANT TO TREAT ALL THE OWNERS OF THE DEFECTIVE VEHICLES THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274189June 17, 2009
STRUCTURE:FRAME AND MEMBERS
I AM FILING A COMPLAINT ON A 2001 TOYOTA TACOMA WITH A RUSTY PERFORATED FRAME. WE HAVE DOCUMENTS AND PICTURES OF TWO HOLES AND FLAKING ON OUR FRAME. MANY MECHANICS HAVE TOLD US THAT OUR FRAME WAS UNSAFE, BUT WHEN BROUGHT TO TOYOTA DEALERSHIPS WE ARE TOLD THAT IT PASSES THEIR 2001-2004 RUST PERFORATION PROGRAM AND THEY SENT US AWAY. WE ARE LEFT WITH AN UNSAFE VEHICLE AND WE KNOW THAT IT CONTAINS PERFORATION IN THE FRAME. WE HAVE REQUESTED TO SEE THE TOYOTA REGIONAL REPRESENTATIVE FOR SOUTH TEXAS, BUT WE ARE GETTING THE RUN AROUND. WE REQUESTED TO SEE THE REP A MONTH AGO AND HAVE HEARD NOTHING SINCE. WE DO HAVE A CASE MANAGER AND # BUT OUR CASE KEEPS GETTING CLOSED AND OUR CASE MANAGER DOESN'T SEEM TO HAVE ANY AUTHORITY TO ACCEPT PICTURES OF THE PERFORATION OR TO CONTACT THE REGIONAL REPRESENTATIVE. WE WOULD APPRECIATE A FACE TO FACE TALK WITH A TOYOTA REPRESENTATIVE WHO COULD EXPLAIN WHY OUR HALF DOLLAR SIZED PERFORATION DOES NOT QUALIFY FOR FURTHER INSPECTION BY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267210April 29, 2009
STRUCTURE:FRAME AND MEMBERS
2001 TOYOTA TACOMA RUSTED FRAME. CALLED THE SERVICES DEPT WHERE I BOUGHT THE TRUCK AND THEY SAID THAT THERE'S NO RECALL OR ANYTHING TO EVALUATE THE PROBLEM. THAT MY YR DID NOT QUALIFY FOR THE RUSTED FRAME ISSUE. MY INSPECTION STATION SAID THAT IT'S SO RUSTED THAT HE SHOULDN'T PASS ME. THAT HE WOULD FOR THIS YR BUT FORGET FOR NEXT YR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266806April 27, 2009
STRUCTURE:FRAME AND MEMBERS
RECEIVED A RECALL NOTICE LETTER FOR MY 2001 TOYOTA TACOMA (LETTER STATED VEHICLES COVERED WERE 2001-2004). THE REASON WAS TO INSPECT FRAME FOR RUST PERFORATION. UPON INSPECTION THE VEHICLE WAS FOUND TO HAVE THE PERFORATION. THEIR OFFER OPTION WOULD BE TO HAVE THE FRAME REPLACED. THE REPLACEMENT WOULD COME WITH A WARRANTY OF THE FRAME FOR AN ADDITIONAL 15 YEARS(...ON THE NEW ONE.....FRAME ONLY...) BUT NO OTHER WARRANTY OF THE AFFECTED COMPONENTS REMOVED, HANDLED, OR REPLACED DURING THE FRAME REPLACEMENT WOULD BE WARRANTIED. I HAVE OPENED A CASE WITH TOYOTA STATING THAT I WOULD BE BETTER SERVED WITH THE OPTIONAL BUYOUT, MENTIONED IN THE RECALL LETTER, WHICH IS AVAILABLE AT THEIR OPTION. IT IS UNDER REVIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265606April 16, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHILE ATTEMPTING TO MAKE A LEFT TURN AT 15 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE FRONT PASSENGER SIDE WHEEL. THE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE BALL JOINTS FAILED, WHICH CAUSED THE WHEEL TO DETACH AND THE AXLE TO FAIL. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND CONFIRMED THE BALL JOINT FAILURE. WHILE THE VEHICLE WAS BEING REPAIRED, THE INSURANCE COMPANY NOTIFIED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER 05V225000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. HE BELIEVES THAT THE RECALL SHOULD HAVE INCLUDED HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265503April 15, 2009
STRUCTURE:FRAME AND MEMBERS
2001 TOYOTA TACOMA WITH DIAGNOSED RUST PERFORATION TO FRAME. TOYOTA INSTITUTED A BUYBACK PROGRAM FOR 1995 THROUGH 2000 FOR THIS ISSUE, BUT WILL NOT HONOR THIS COMMITMENT TO VEHICLES POST THIS WINDOW THAT EXPERIENCE THIS SAME SAFETY ISSUE. TOYOTA WILL ONLY REPLACE FRAMES AS COUNTERMEASURE TO THIS ISSUE AND WILL NOT WARRANT THIS TEARDOWN/REASSY PROCESS THAT WILL BE PERFORMED AT DEALERSHIPS (NOT RETURN TO FACTORY FOR REWORK) WHICH WILL LEAVE THE CONSUMER OPEN TO ADDITIONAL VEHICLE (SAFETY) CONCERNS AND NO COMMITMENT FROM TOYOTA THAT THIS PROCESS WILL NOT AFFECT RESALE VALUE AS WELL. THIS IS AN UNACCEPTABLE AND UNSAFE STANCE. I HAVE CONTACTED TOYOTA CUSTOMER CARE AND ASSIGNED CASE NUMBER 0904119004 AND AWAITING FEEDBACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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