Toyota Tacoma Complaints (2010)
294 consumer complaints on file.
- #10467211July 24, 2012POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS BEING BROUGHT TO A STOP, THERE WAS A THUMP THAT CAME FROM THE DRIVE SHAFT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE SLIP JOINT AND THE DRIVE SHAFT BEARING SUPPORT JOINT WERE CAUSING THE FAILURE. THE DEALER ALSO STATED THAT THIS WAS A KNOWN FAILURE, BUT THE MANUFACTURER HAD NOT FOUND A CORRECTION TO THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE SLIP JOINT SHOULD NOT COME APART, BUT IT COULD CAUSE THE DRIVE SHAFT TO FAIL AND NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 23,590....UPDATED 10/19/12 *BF UPDATED 10/25/2012 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10463049June 25, 2012POWER TRAIN, SERVICE BRAKES, HYDRAULIC
THIS IS A FOLLOW-UP TO ODI NUMBERS 10444039 & 10444967. AFTER MUCH WORK ON MY PART, A TOYOTA FACTORY REPRESENTATIVE EXAMINED THE VEHICLE IN QUESTION ON THREE SEPARATE OCCASIONS. THE FACTORY REPRESENATIVE WAS ABLE TO REPRODUCE THE OCCURENCE TWICE. THE SOLUTION OR GUESS AT THE TIME, WAS TO REPLACE THE AUTOMATIC TRANSMISSION. THIS WAS DONE ON 3/12/12. THE PROBLEM STILL OCCURS. I HAVE EXPERIENCED AND DOCUMENTED THE OCCURRENCE OVER 150 TIMES SINCE DECEMBER 2010. LAST CONTACT WITH THE TOYOTA EXECUTIVE BRANCH DEEMED THE VEHICLE TO BE OPERATING AS "DESIGNED". FINAL OUTCOME WAS MADE AFTER FINDING ANOTHER VEHICLE (JUST ONE) LIKE MINE IN THE STATE OF VIRGINIA. THAT VEHICLE WAS TAKEN OUT AND DRIVEN BY A FACTORY REPRESENTATIVE. THAT VEHICLE ALSO SHUDDERED WHILE BREAKING TO AND MAINTAING THE SPEED OF 20MPH. FINAL ANALYSIS/ANSWER WAS THAT THE COMPUTER HAD A PROBLEM WITH OPEN AND CLOSED LOOPS AND A TEMPERATURE INVOLVING 138 DEGREE'S. NO FURTHER SOLUTIONS WERE OFFERED; VEHICLE "OPERATING AS DESIGNED". AS OF THIS DATE THE VEHICLE IN QUESTION HAS LESS THEN 19,000 MILES AND THE FOLLOWING WORK HAS BEEN DONE IN AN ATTEMPT TO RECTIFY THAT OCCURENCE "OPERATING AS DESIGNED"; 1) FRONT ROTORS GROUND TWICE 2) A NEW TRANSMISSION WAS INSTALLED 3) NEW ROTORS WERE PLACED ON THE VEHICLE TO REPLACE THE GROUND ONES. TWO LINKS THAT DO WORK FOR ANYONE HAVING PROBLEMS ARE LISTED BELOW: [XXX] (CUSTOMER RETENTION [XXX]) [XXX] (PRESIDENT & COO [XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461950June 16, 2012VEHICLE SPEED CONTROL, ENGINE
SHORTLY AFTER I PURCHASED THE ABOVE VEHICLE ON JUNE 17, 2010 I WAS IN A SHOPPING CENTER PARKING LOT WHEN SUDDENLY THE ENGINE RACED TO A VERY HIGH SPEED AND I HAD TO QUICKLY PLACE THE TRANSMISSION IN NEUTRAL TO AVOID LUNGING FORWARD. I CALLED THE TOYOTA DEALER WHERE I PURCHASED THE VEHICLE AND THEY TOLD ME TO BRING IT IN WHICH I IMMEDIATELY DID. WITHOUT PERFORMING ANY CHECKS ON THE VEHICLE THE SERVICE MANAGER AND I WENT FOR A DRIVE AND HE CONCLUDED IT WAS THE MANNER I WAS MOVING MY FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL THAT CAUSED IT TO OCCUR. FOR A WHILE I WAS SATISFIED WITH HIS ANSWER BUT ON ANOTHER OCCASION ABOUT A YEAR AGO THE SAME THING HAPPENED AND I THOUGHT I HAD SUBCONSCIOUSLY DID THE SAME THING WITH MY FOOT TO CAUSE THE PROBLEM. HOWEVER THIS PAST THURSDAY I WAS AGAIN STOPPED AT AN INTERSECTION AND THE ENGINE SUDDENLY WENT INTO FULL THROTTLE AND MY FOOT WAS NOWHERE NEAR THE ACCELERATOR PEDAL. ONCE AGAIN I HAD TO QUICKLY PLACE THE TRANSMISSION IN NEUTRAL IN ORDER TO AVOID MOVING INTO THE INTERSECTION AND CAUSING AN ACCIDENT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458001May 10, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A LOUD NOISE IN THE DIFFERENTIAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE OCCURRENCE WAS NORMAL FOR THE DIFFERENTIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS STATED AS PERFORMING ACCORDING TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 44,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455674April 18, 2012POWER TRAIN:CLUTCH ASSEMBLY
SINCE THIS VEHICLE HAD 5000 MILES ON IT I HAVE HAD CLUTCH ISSUES. HAS BEEN IN THE SHOP 5 TIMES FOR CLUTCH ISSUES AND IS CURRENTLY IN THE SHOP NOW. THE CLUTCH IS BURNING UP, THOUGHT THE TRUCK WAS GOING TO CATCH FIRE A FEW WEEKS AGO. THERE HAS BEEN A TSB ON THIS ISSUE AND THEY REPLACED EVERYTHING ON THE LAST SERVICE. IT HAS FAILED AGAIN WITH ON 3,000 MILES ON THIS NEW CLUTCH. THE VEHICLE IS A LITTLE OVER 1 YEAR OLD AND CURRENTLY HAS 23,000 MILES ON IT. TOYOTA IS GIVING ME THE RUN A ROUND AND NOW WANTS ME TO PAY FOR WARRANTY WORK. I HAVE REPEATEDLY TOLD THEM THEY HAVE A WEAK DESIGN CLUTCH, MADE FOR A 2 WHEEL DRIVE VEHICLE IN A 4X4 TRUCK. WE THINK THE CLUTCH SLIPPED SO MUCH A FEW AGO IT REALLY DID CATCH FIRE, IT SMOKED FOR 10 MINUTES AFTER I TURNED THE TRUCK OFF. I HAVE FILED WITH THE HOUSTON BBB AND FILED WITH TOYOTA. I NEED HELP *JS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10444967January 23, 2012POWER TRAIN
CORRECTION TO OID ID#1044518 OCCURS WHILE BRAKING AND REACHING 20MPH...... SEVERAL MONTHS AFTER PURCHASING MY NEW VEHICLE (PURCHASED 8/2010) I STARTED TO NOTICE A SHUDDER THROUGH THE FLOOR BOARD AND STEERING COLUMN. THE SHUDDER OCCURRED SPORATICALLY AND ALWAYS WHILE BRAKING AND REACHING THE SPEED OF 20MPH. IT REMINDED ME OF DRIVING OVER THE RUMBLE STRIPS CUT ALONG FREEWAYS AND PRIOR TO TOLL BOTHS. THE SUDDER OCCURS ON UPGRADES, DOWNGRADES, TURNS, AND FLAT ROADWAYS. A TOYOTA DEALERSHIP HAS WORKED ON THE VEHICLE SEVERAL TIMES AND BEEN UNABLE TO LOCATE THE PROBLEM. I HAVE BEEN TOLD THAT THE DEALERSHIP CANNOT REPRODUCE THE INCIDENT AND THAT THE VEHICLE IS "OPERATING AS DESIGNED". DAVE ZELLERS (CUSTOMER RETENTION FOR TOYOTA) ASSISTED IN MY COMPLAINT AND IN THE END REFUNDED $890.00 AS A SIGN OF GOOD FAITH (EXTENDED WARRANTY PRICE). TOYOTA HAS GROUND THE FRONT DISKS ON TWO SEPARATE SERVICE OCCASIONS STATING THEY WERE NOT FLAT. THEY HAVE CUT MORE METAL FROM THE FRONT DISKS THAN I HAVE USED WITH ONLY 14,000 PLUS MILES ON THE VEHICLE. THE PROBLEM STILL EXISTS. I NOW BELIEVE THERE IS A FLUID RESTRICTION IN THE TRANSMISSION OR A PROBLEM IN THE DRIVE TRAIN. ONCE THE INCIDENT STOPPED WHEN I PLACED THE TRANSMISSION INTO NEUTRAL. I HAVE RECORDED THE INCIDENTS AND THEY HAVE OCCURRED AT LEAST 106 TIMES AND ARE STILL HAPPENING. TOYOTA HAS MORE OR LESS WRITTEN MY COMPLAINTS OFF CLOSING OUT MY LAST COMPLAINT NUMBER FILED AT THE CUSTOMER SERVICE LINE. THIS VEHICLE IS A 4 CYLINDER 2WHEEL DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10444722January 21, 2012POWER TRAIN
BOUGHT MY 2010 TACOMA USED. DID NOT OBSERVE ANY ISSUES DURING LONG TEST DRIVE. VERY NEXT DAY BEGAN TO NOTICE AUTO TRANSMISSION NOT FINDING CORRECT GEAR AFTER SLOWING THEN MAKING A TURN; DOES NOT HAPPEN WHEN TRUCK IS BROUGHT COMPLETELY TO REST WITH PAUSE BEFORE THE TURNS. I ALSO NOTICE TRANSMISSION SHUDDER AT TIMES WHEN SLOWING IN STRAIGHTLINE; FEELS SAME AS CLUTCH SLIP / STALL WITH MANUAL TRANS IF GEAR TOO HIGH FOR SPEED. AND MY TRANSMISSION DOWNSHIFTS TOO DEEP WHEN I BRAKE MEDIUM HARD GOING DOWNHILL. I HAVE BEGUN TO MANUALLY SHIFT DURING TURNS WITHOUT STOPS. HAD DEALER INSPECT TRANSMISSION FLUID & SYSTEM AT FIRST OIL CHANGE AND DISCUSSED OBSERVATIONS WITH SERVICE TECH. WAS TOLD MINE IS FINE, OPERATING NORMALLY, & THAT THESE TRANSMISSIONS ARE HYPER-ACTIVE. BEGINNING TO THINK MY TOYOTA SELECTION WAS A MISTAKE. DOES ANYONE MAKE A TROUBLE-FREE VEHICLE THESE DAYS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10444518January 19, 2012SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE BRAKE PEDAL WAS DEPRESSED SIMULTANEOUSLY AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT WAS CONCERNED THAT THE TWO PEDALS WERE TOO CLOSE IN PROXIMITY. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE MANUFACTURER DENIED ANY ASSISTANCE TO THE CONTACT. THE DEALER WAS ALSO CONTACTED BUT REFUSED TO ASSIST THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 6,500. UPDATED 02/28/12 *BF THE CONSUMER STATED THE ACCELERATOR AND BRAKE PEDAL WERE AT THE SAME HEIGHT AND VERY CLOSE TO EACH OTHER. UPDATED 03/08/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10444039January 17, 2012SERVICE BRAKES, HYDRAULIC, POWER TRAIN
SEVERAL MONTHS AFTER PURCHASING MY NEW VEHICLE (PURCHASED 8/2010) I STARTED TO NOTICE A SHUDDER THROUGH THE FLOOR BOARD AND STEERING COLUMN. THE SHUDDER OCCURRED SPORATICALLY AND ALWAYS AT 20MPH. IT REMINDED ME OF DRIVING OVER THE RUMBLE STRIPS CUT ALONG FREEWAYS AND PRIOR TO TOLL BOTHS. THE SUDDER OCCURS ON UPGRADES, DOWNGRADES, TURNS, AND FLAT ROADWAYS. A TOYOTA DEALERSHIP HAS WORKED ON THE VEHICLE SEVERAL TIMES AND BEEN UNABLE TO LOCATE THE PROBLEM. I HAVE BEEN TOLD THAT THE DEALERSHIP CANNOT REPRODUCE THE INCIDENT AND THAT THE VEHICLE IS "OPERATING AS DESIGNED". DAVE ZELLERS (CUSTOMER RETENTION FOR TOYOTA) ASSISTED IN MY COMPLAINT AND IN THE END REFUNDED $890.00 AS A SIGN OF GOOD FAITH (EXTENDED WARRANTY PRICE). TOYOTA HAS GROUND THE FRONT DISKS ON TWO SEPARATE SERVICE OCCASIONS STATING THEY WERE NOT FLAT. THEY HAVE CUT MORE METAL FROM THE FRONT DISKS THAN I HAVE USED WITH ONLY 14,000 PLUS MILES ON THE VEHICLE. THE PROBLEM STILL EXISTS. I NOW BELIEVE THERE IS A FLUID RESTRICTION IN THE TRANSMISSION OR A PROBLEM IN THE DRIVE TRAIN. ONCE THE INCIDENT STOPPED WHEN I PLACED THE TRANSMISSION INTO NEUTRAL. I HAVE RECORDED THE INCIDENTS AND THEY HAVE OCCURRED AT LEAST 106 TIMES AND ARE STILL HAPPENING. TOYOTA HAS MORE OR LESS WRITTEN MY COMPLAINTS OFF CLOSING OUT MY LAST COMPLAINT NUMBER FILED AT THE CUSTOMER SERVICE LINE. THIS VEHICLE IS A 4 CYLINDER 2WHEEL DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10426309September 19, 2011FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
FUEL PUMP CONTINUED TO RUN AFTER THE IGNITION SWITCH WAS TURNED OFF ON THE 2010 TOYOTA TACOMA TRUCK AND THE KEY REMOVED FROM THE VEHICLE. I INSERTED THE KEY AND TURNED THE IGNITION ON. WAITED 30 SECONDS THEN TURNED THE KEY BACK OFF, THE PUMP DISENGAGED. THE TACOMA HAS APPROXIMATELY 9000 MILES. IF THIS OCCURRED AGAIN UNNOTICED, WOULD IT CREATE A FIRE HAZARD? *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10417175August 5, 2011ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WOULD BEGIN TO LOSE POWER WHILE ACCELERATING. THE VEHICLE WOULD NOT COMPLETELY STALL, BUT THE ENGINE WOULD EXHIBIT A SEVERE LOSS OF POWER. THE CONTACT ALSO STATED THAT THE FAILURE WAS INTERMITTENT, USUALLY OCCURRING WHEN ATTEMPTING TO ACCELERATE PAST OTHER VEHICLES OR ACCELERATE UP TO HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 16,000. UPDATED 9/19/11 *CN UPDATED 2/22/12 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10415623July 29, 2011STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED HE LOADED HEAVY MATERIAL ONTO THE TAIL GATE OF THE VEHICLE AND THE HINGE BROKE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,600 AND THE CURRENT MILEAGE WAS 25,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10412166July 13, 2011VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED SEVERAL TIMES THAT THE VEHICLE SUDDENLY ACCELERATED. THE DEALER PERFORMED THE MODIFICATION TO THE ACCELERATOR PEDAL UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL), BUT THE CONTACT STATED THE FAILURE CONTINUED TO OCCUR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,500 AND THE CURRENT MILEAGE WAS 26,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10412006July 12, 2011ELECTRICAL SYSTEM
I HAVE A 2010 TOYOTA TACOMA 2WD. I HAVE A SAFETY PROBLEM INVOLVING THE ELECTRONIC THROTTLE CONTROL [ETC]. WHEN APPLYING SMALL PRESSURE TO THE ACCELERATOR AS YOU WOULD IN HEAVY STOP AND GO TRAFFIC, THE VEHICLE WILL SOMETIMES LUNGE FORWARD. THIS IS AN UNSAFE CONDITION AND QUITE FRIGHTENING. I HAVE APPEALED TO THE DEALER WHO TELLS ME THIS IS NORMAL. I HAVE HAD THE VEHICLE FISHTAIL WHILE ON A SLIPPERY SURFACE AS A RESULT OF THE UNINTENDED ACCELERATION [UA]. I ASK THAT TOYOTA FIND A WAY TO FIX THIS PROBLEM. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10411847July 11, 2011SERVICE BRAKES, HYDRAULIC
I HAVE A TOYOTA TACOMA 2010. THE WAY THE BRAKE AND GAS PEDALS ARE CONFIGURED I FREQUENTLY HIT THE GAS PEDAL ALONG WITH THE BRAKE PEDAL. THE BRAKE PEDAL WHEN DEPRESSED GOES ALMOST TO THE FLOOR. THE PEDALS ARE SO CLOSE TOGETHER THAT THE GAS PEDAL IS SOMETIMES INTERCEPTED WHILE BRAKING CAUSING THE ENGINE TO RACE. THIS ESPECIALLY HAPPENS WHEN BACKING UP AND MY BODY IS CONTORTED TO SEE OUT THE REAR WINDSHIELD. IT ALSO HAPPENS FREQUENTLY WHEN WEARING BOOTS. I DO NOT FEEL SAFE IN THIS VEHICLE. I HAVE REFERRED THE PROBLEM TO THE DEALER. THEY SAY THEY HAVE NO REMEDY FOR THE PROBLEM. I HAVE GONE TO ARBITRATION TO NO AVAIL. NOW I LEARN THAT TOYOTA HAS A FIX FOR THIS PROBLEM INTRODUCED IN THE 2011 MODELS. THE FIX IS REFERRED TO AS SMART STOP TECHNOLOGY [SST]. THEY DISABLE THE ELECTRONIC THROTTLE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED. I HAVE ASKED TOYOTA TO RETROFIT MY VEHICLE WITH THIS FIX BUT SO FAR I AM BEING STONEWALLED. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410607July 5, 2011WHEELS
TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WHEEL EXHIBITED A FRACTURE. THE CONTACT WAS UNAWARE OF WHAT CAUSED THE FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410275July 1, 2011VEHICLE SPEED CONTROL
2010 TOYOTA TACOMA SR5 SPONTANEOUSLY ACCELERATES WHEN STOPPED. THIS HAS OCCURRED TWICE SINCE WE BOUGHT THE TRUCK ON 5-30-11. AFTER THE FIRST INCIDENT (6-26) WE REPORTED IT TO THE DEALER AND TOOK THE TRUCK IN FOR INSPECTION. NOTHING WAS FOUND. THE DEALER REMOVED THE DRIVER'S FLOOR MAT. AFTER THE SECOND INCIDENT (6/29), WE CALLED THE DEALER AND THE DEALER SAID THEY WOULD CONTACT TOYOTA AND CALL US BACK. AS OF 7-01-11, WE HAVE NOT HEARD BACK FROM THE DEALER. NOW AT A STOP, WE PUT THE TRUCK IN NEUTRAL TO PREVENT AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10404590May 27, 2011UNKNOWN OR OTHER
I WAS DRIVING APPROXIMATELY 30 MPH WITH THE DRIVER'S WINDOW DOWN, WHEN A RUNNING DEER MADE CONTACT WITH MY DRIVER'S SIDE MIRROR WITH IT'S HEAD. THE MIRROR WAS VIOLENTLY SHUT INTO IT'S FOLDED-IN POSITION CAUSING THE MIRROR TO SHATTER AND PROJECT LARGE AND SMALL PIECES OF VERY SHARP GLASS ACROSS THE DASHBOARD AND FORWARD AREA OF THE CABIN. DAMAGE THAT WAS DONE IN THE GLASS' PATH WERE CUTS ON MY LEFT HAND, SLICE MARKS ON THE STEERING WHEEL COVER, AND PUNCTURE MARKS ON THE DASHBOARD, PASSENGER-SIDE A-PILLAR, AND PASSENGER-SIDE DOOR PANEL. INCORRECT MIRROR MATERIAL AND/OR PROPER BACKING MATERIAL PLAYED PARTS IN WHAT COULD HAVE BEEN A CATASTROPHIC EVENT IF THE DEBRIS FIELD WAS DIRECTED TOWARDS THE DRIVER AND/OR PASSENGER (IF THERE WAS ONE). THE MIRROR MATERIAL WAS NOT SAFETY GLASS OR MADE FROM OF A SHATTER-RESISTANT MATERIAL. THE BACKING MATERIAL SURFACE CONTACT AREA WITH THE BACK OF THE MIRROR WAS ONLY ABOUT 45% OF THE MIRROR'S SURFACE AREA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10401997May 19, 2011VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, SERVICE BRAKES, HYDRAULIC
LTR ON BEHALF OF CONCERNING THE SAFETY OF HIS 2010 TOYOTA TACOMA PICKUP TRUCK DUE TO MECHANICAL ERRORS WITH THE ACCELERATOR AND BRAKE PEDAL; REPLY ATTN BILAL MALIK/PATCHOGUE DISTRICT OFFICE; DOT # 2011-1195 *TGW THE CONSUMER STATED WHEN THE ACCELERATOR PEDAL WAS APPLIED LIGHTLY FROM A STOP, THE VEHICLE WOULD SOMETIMES LURCH FORWARD ENOUGH TO THROW HIS HEAD BACK INTO THE HEADREST. ON SLIPPERY ROAD SURFACES THE VEHICLE FISHTAILED. ALSO, WHEN THE BRAKE PEDAL WAS APPLIED, IT WOULD TRAVEL CLOSELY TO THE FLOOR, LOWER THAN THE ACCELERATOR PEDAL. THE CONSUMER STATED THE ACCELERATOR AND BRAKE PEDAL WERE DESIGNED TOO CLOSE TOGETHER AND SOMETIMES HIS FOOT WOULD HIT THE ACCELERATOR PEDAL WHILE ATTEMPTING TO BRAKE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10392888March 25, 2011EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAMS ONLY ILLUMINATED TWO CAR LENGTHS IN FRONT OF HIM. THE FAILURE WAS MORE SIGNIFICANT ON ROADS WITH LIMITED STREET LIGHTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE CONTACT WAS INFORMED THAT IT WAS A DESIGN FLAW AND COULD NOT BE REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0