Toyota Tacoma Complaints (2016)

324 consumer complaints on file.

#11010395July 24, 2017
UNKNOWN OR OTHER
REAR DIFFERENTIAL RECALL. TOOK IT IN A MONTH AND A HALF AGO. WAS TOLD IT WAS LEAKING REALLY BAD. THEY TEMPORARILY "FIXED" IT AND WAS TOLD IT WOULD TAKE A WEEK FOR PARTS TO ARRIVE. MONTH AND A HALF LATER AND NOTHING. I KEEP CALLING THE DEALERSHIP AND TOYOTA HQ SINCE THEY CAN'T EVEN NOTIFY ME OF WHAT'S GOING ON. SO I'VE BEEN RUNNING ON A REALLY BAD LEAK FOR A MONTH AND A HALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010177July 24, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HAS BEEN AT BOB RICHARDS TOYOTA 5512 JEFFERSON DAVIS HWY, NORTH AUGUSTA, SC 29841 (844) 362-2550 SINCE MAY 12, 2017, AWAITING RECALL REMEDY PARTS AT THE DEALER. THE CONTACT STATED THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010209July 24, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TREASURE COAST TOYOTA OF STUART, FLORIDA LOCATED AT 5101 SE FEDERAL HIGHWAY, 34997, (772) 283-8300, WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE BEING SHIPPED AND HAD NOT YET ARRIVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010271July 24, 2017
POWER TRAIN
TOYOTA IMPOUNDED MY 2016 VEHICLE OVER 3 WEEKS AGO ON A RECALL AND THE DEALER AND CORPORATE HAVE TOLD ME ON A FEW OCCASIONS THAT THE PARTS WOULD BE IN IN A COUPLE OF DAYS. NOW THEY ARE TELLING ME THEY REALLY HAVE NO IDEA WHEN THEY ARE GOING TO RECEIVE THE PARTS FOR THE RECALL. THIS IS COMPLETELY UNACCEPTABLE. THEY ARE TELLING THE CONSUMER THAT THEY HAVE NO CHOICE IN THE MATTER. MY TRUCK IS PAID FOR AND I WANT IT BACK.IT'S NOW SITTING IN THEIR BACK LOT IN THE 110 DEGREE HEAT OF ARIZONA. IS TOYOTA GOING TO EXTEND THE WARRANTY FOR ME ON THE PAINT SINCE THE DUST IS JUST BAKING ON IN THE SUMMER SUN? THERE SEEMS TO BE A CULTURE OF DECEIT GOING ON AT TOYOTA TO PROTECT THERE BOTTOM LINE AND SOMETHING NEEDS TO BE DONE. THEIR NONCHALANT ATTITUDE TOWARDS THEIR CONSUMERS NEEDS TO BE ADDRESSED BY SOMEONE WHO HAS THE AUTHORITY TO HOLD THEM ACCOUNTABLE FOR THEIR ACTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006736July 21, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF SCRANTON (LOCATED AT 3400 N MAIN AVE, SCRANTON, PA 18508 PA) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS CALLED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006536July 20, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LOCATED AT: 802 TOYOTA, BERLIN, VT WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006594July 20, 2017
POWER TRAIN
I TOOK MY TRUCK IN ON MAY 17, 2017 FOR 20,000 MILE SERVICE. MY TRUCK WAS CONFISCATED BY THE DEALERSHIP FOR REAR DIFFERENTIAL RECALL. I HAVE BEEN IN 2 RENTALS SINCE THEN AND NO PARTS ARE AVAILABLE TO FIX MY TRUCK. THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006382July 19, 2017
UNKNOWN OR OTHER
TOYOTA SERVCO MAPUNPUNA SAID THEY WILL BE KEEPING MY TRUCK FOR UP TO, IF NOT MORE, THEN 2 MONTHS. THIS IS TOTALLY UNACCEPTABLE BECAUSE I NEED MY TRUCK AND I DO NOT APPRECIATE IT BEING IN THE SALT WATER ELEMENTS, WITHOUT COVERING FOR UP TO 2 MONTHS OR MORE. I WILL FEEL MUCH BETTER IF YOU/COMPANY PROVIDED A TRUCK COVER TO GO OVER MY TRUCK BECAUSE I PAID EXTRA MONEY, THROUGH TOYOTA, TO HAVE A SPECIAL COATING ON THE TRUCK TO PROTECT IT FROM THE ELEMENTS. I WASH THE TRUCK EVERY 1 1/2 TO 2 WEEKS SO THAT ELEMENTS DO NOT RUIN THE COATING ON MY TRUCK. SO UP TO 2 MONTHS OR MORE TO FIX A SLIGHT LEAK IS RIDICULOUS BEYOND BELIEF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005940July 17, 2017
SEATS, UNKNOWN OR OTHER
DRIVER'S SIDE REAR SEAT IS GETTING WET DURING HEAVY RAINS. THE LEATHER WILL BE SWELLED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006041July 17, 2017
POWER TRAIN
TOYOTA RECALL (TRANSFER CASE)HOOVER TOYOTA TOLD ME JUNE 14 I COULD NOT HAVE MY TRUCK BECAUSE OF RECALL (TAKEN IN FOR 20,000 OIL CHANGE AND TRANSMISSION TSB),STILL NO FIX DATE AND CANCELING VACATION TRIPS BECAUSE LACK OF KAYAK AND BIKE CARRIERS. I'M SURE THIS WILL REDUCE THE RESALE (I'VE HAD 4 TOYOTAS,PROBABLY MY LAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005431July 15, 2017
POWER TRAIN
MY TOYOTA TACOMA 2016 6 SPEED AUTOMATIC TRANSMISSION WAS ONE QUART LOW OF ATF FROM THE FACTORY .THIS COULD HAVE BEEN AVOIDED IF THE DEALER WOULD HAVE PERFORMED AN PDI LIKE THEY ARE REQUIRED TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005134July 13, 2017
POWER TRAIN
THE REAR DIFFERENTIAL IS LEAKING LUBRICANT. VISIBLE SIGN OF THE LEAK ARE ON THE FRONT (DRIVESHAFT) SIDE OF THE DIFFERENTIAL HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005157July 13, 2017
POWER TRAIN
I TOOK MY TACOMA WITH 15619 MILES ON THE ODOMETER IN FOR THE LEAKING DIFFERENTIAL CHECK ON MAY 2, 2017 AT A TOYOTA DEALER. THEY PERFORMED THE TOYOTA SPECIFIED RECALL BY CHECKING FOR LEAKS AND APPARENTLY FOUND NONE AND RE TIGHTENED THE FASTENERS. ON JUNE 27 I WAS CHECKING THE TACOMA PRIOR TO OUR LEAVING ON VACATION AND NOTICED SEEPAGE ON THE REAR DIFFERENTIAL IN 3 LOCATIONS. I EMAILED TOYOTA WITH MY CONCERN. I INFORMED THEM I WOULD BE TAKING MY TACOMA TO THE DEALER ON JUNE 28, 2017 TO HAVE IT LOOKED AT. I TOOK THE TACOMA ON JUNE 28, 2017 TO 2NDTOYOTA DEALER. I INFORMED THE SERVICE ADVISOR OF MY CONCERN WITH THE DIFFERENTIAL. THE MASTER TECH LOOKED AT IT. I FOLLOWED UP WITH TOYOTA CORPORATE BY PHONE INFORMED THEM OF MY CONCERNS AND WAS ADVISED TO SPEAK WITH THE SERVICE MGR. AND I DID. AFTER THE TECH HAD A CHANCE TO LOOK AT THE TACOMA I WAS ADVISED THAT I WOULD NEED TO HAVE THE REAR DIFFERENTIAL REPLACED. THE SERVICE MGR. TOLD ME THAT THEY WOULD ORDER THE PARTS TO REPAIR MY TACOMA AND I COULD HAVE USE OF A TRUCK ON LOAN FROM THE DEALERSHIP UNTIL MY TACOMA COULD BE REPAIRED. I RETURNED FROM VACATION MY TRUCK WAS NOT REPAIRED WAS TOLD TOYOTA WAS HAVING SOME TYPE OF ISSUE BECAUSE 1ST DEALER HAD ALL READY PERFORMED THE RECALL. HOWEVER, THE TACOMA BEGIN LEAKING AND THE DIFFERENTIAL WAS MAKING A LOUD NOISE AFTER THE RECALL WAS PERFORMED INITIALLY. I AM CONFUSED AS IT STILL SHOULD BE A WARRANTY COVERED ISSUE EVEN IF ANOTHER DEALER HAD ALL READY DID A RECALL. THE SERVICE ADVISOR AGREED AND THEY ARE STILL TRYING TO GET THE TRUCK REPAIRED. IT IS MY CONTENTION THAT THE 1ST DEALER DID THE RECALL CORRECTLY AND THE DIFFERENTIAL FAILED BECAUSE OF SUBSTANDARD PARTS OR DESIGN AFTER THE FIRST RECALL WAS DONE. MY CONCERN IS THAT MY TACOMA IS POTENTIALLY A RISK OF CRASH AS NOTED IN THE OFFICIAL TOYOTA RECALL. MY VEHICLE HAS BEEN AT THE DEALER SINCE JUNE 28TH 2017 OR 15 DAYS AND COUNTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004913July 12, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT TOOK THE VEHICLE TO THE DEALER (DUBLIN TOYOTA) WHO HAS HAD THE VEHICLE SINCE JUNE 24, 2017. THE CONTACT WAS INFORMED THAT THERE WAS NO REMEDY OR ESTIMATED TIME FRAME FOR A REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 1706300586. THE APPROXIMATE FAILURE MILEAGE WAS 14,338. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004942July 12, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LAKELAND TOYOTA (2925 MALL HILL DR, LAKELAND, FL 33810) WHO STATED THAT PARTS WERE NOT AVAILABLE AND PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A SUPERVISOR STATED THAT THE CONTACT DID NOT NEED TO CALL HIM AND LEAVE MESSAGES. THE CONTACT WAS ADVISED TO SPEAK WITH THE DEALER INSTEAD. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004252July 11, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE WHILE BEING OPERATED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SPRING HILL TOYOTA WHERE IT WAS DIAGNOSED THAT THE LEAF SPRINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004366July 11, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER HAD POSSESSION OF THE VEHICLE FOR THREE WEEKS. THE CONTACT OBSERVED THE RECALL NOTIFICATION IN JUNE OF 2017, BUT DID NOT RECEIVE THE RECALL LETTER UNTIL JULY OF 2017. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER (BALISE TOYOTA 1399 RIVERDALE ST, WEST SPRINGFIELD, MA, 01089) FOR AN OIL CHANGE AND WAS INFORMED AFTERWARDS THAT THERE WAS A LEAK FROM THE REAR DIFFERENTIAL. THE DEALER STATED THAT THE PARTS WERE AVAILABLE. THE NEXT DAY, THE CONTACT WAS SUPPOSED TO BE NOTIFIED BY THE DEALER TO PICK UP THE VEHICLE. THE CONTACT WAS NOT NOTIFIED AND CALLED THE DEALER, BUT NO ONE ANSWERED. WHEN THE CONTACT RECEIVED A CALL BACK, HE WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS SHOULD BE AVAILABLE BY JULY 20, 2017 ALTHOUGH THE VEHICLE HAD BEEN THERE SINCE JUNE 21, 2017. THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVAILABLE ON THAT SPECIFIC DATE. THE MANUFACTURER WAS ALSO CONTACTED AT 1-800-331-4331 AND PROVIDED CASE NUMBER: 1706262451. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND SUGGESTED THAT THE CONTACT CALL AROUND TO OTHER DEALERS AND INQUIRE ON PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004145July 10, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BOB SMITH TOYOTA, LA CRESCENTA, CALIFORNIA 91214) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003587July 7, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V356000 (ENGINE) AND 17V285000 (POWER TRAIN). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT COASTED TO THE SIDE LANE AND WAS ABLE TO RESTART THE VEHICLE IN APPROXIMATELY THREE MINUTES. THE CHECK ENGINE INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE ATLANTIC TOYOTA DEALER WHO REPLACED A SENSOR FOR THE FAILURE REGARDING THE STALLING AND REPLACED BOTH CATALYTIC CONVERTERS. THE DEALER STATED THAT THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003622July 7, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TOYOTA VALLEJO (201 AUTO MALL PKWY, CA 94591, (707) 552-4545) WHERE A LEAK WAS IDENTIFIED BETWEEN THE REAR DIFFERENTIAL AND THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT NO PARTS WERE AVAILABLE FOR THE RECALL REPAIR AND COULD NOT PROVIDE AN ACCURATE DATE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS PROVIDED CASE NUMBER: 1705250853. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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