Toyota Sequoia Complaints (2002)

666 consumer complaints on file.

#10125379June 15, 2005
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
DT: ON DRY PAVEMENT THERE WAS AN ACCIDENT ON FRONT END AND NO AIR BAG DEPLOYED. VEHICLE WAS STOPPED AT THE TIME OF IMPACT, OWNER THOUGHT THE OTHER VEHICLE WAS GOING ABOUT 45. MPH VEHICLE WAS EQUIPPED WITH THE SIDE CURTAIN AIR BAGS AND FRONT DRIVER AND PASSENGER AIR BAGS. THE OCCUPANTS WERE WEARING SEAT BELTS. THERE WAS NO AIR BAG WARNING LIGHTS ON. THERE HAS NEVER BEFORE BEEN AN ACCIDENT WITH THIS VEHICLE, AND AIR BAGS NEVER DEPLOYED. VEHICLE WAS BOUGHT NEW. DRIVER SUSTAINED INJURIES, BROKEN AN ANKLE A TIBIA, LEFT WRIST, AND SUSTAINED MULTIPLE CONTUSIONS. DRIVER'S DAUGHTER HAS SUFFERED FROM LABOR CONTRACTIONS AFTER ACCIDENT. OCCUPANTS WERE TREATED IMMEDIATELY AFTER. THERE WAS AN INVESTIGATION BY INSURANCE COMPANY. VEHICLE WAS TOTALED, FRAME WAS BENT. OWNER CALLED TOYOTA, AND THEY REFERRED HER TO NHTSA. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10125277June 14, 2005
ENGINE AND ENGINE COOLING
DT: CONSUMER SAYS VEHICLE STALLS WITHOUT WARNING. CONSUMER WAS DRIVING LAST THURSDAY WHEN THE VEHICLE STALLED. ALSO, VEHICLE STALLED SIX TIMES THIS MORNING WHEN CONSUMER WAS TAKING IT TO GARAGE. SOMETIMES IT STARTS MISSING, AND ONE CAN PUSH THE GAS PEDAL AND VEHICLE WILL CONTINUE ON WITH OUT STALLING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121964May 23, 2005
SERVICE BRAKES, AIR:DISC:CALIPER, SERVICE BRAKES, AIR:DISC:PADS, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, SERVICE BRAKES, AIR:DISC:ROTOR
I HAVE A 2002 TOYOTA SEQUOIA LIMITED. I'VE HAD TWO SETS OF BRAKE PADS AND REAR SHOES AND EVEN NEW ROTORS BUT I STILL HAVE A SHAKING PROBLEM. IT FIXES IT FOR A FEW WEEKS AND THEN IT'S RIGHT BACK TO SHAKING. MY BRAKING DISTANCE HAS INCREASED GREATLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121624May 19, 2005
POWER TRAIN:AXLE ASSEMBLY
1. REAR AXLE LEAKING - ONE AT 62K MILES AND ONE AT 72K MILES. 2. WOBBLING IN REAR END ON BRAKING. 3. REPAIRED BY DEALER AT MY COST - $1300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121625May 19, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
(1) GRINDING NOISE ON ACCELERATION. ENGINE CUTTING OFF WHEN STOPPING VEHICLE. (2) STUCK IN MIDDLE OR ROAD TRYING TO GET TRUCK TO STAY CRANKED. (3) REPLACED TRANSMISSION AT 1/2 DEALER COST AND 1/2 MY COST WHEN COMPLAINT STARTED ON PROBLEM WHILE VEHICLE WAS STILL UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120351May 9, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS
DT: NEEDS TO CHANGE THE TIRES ON HIS CAR AND CAN NOT GET THE WHEELS OFF. CALL TOYOTA THEY SAID THAT KEEP TRING AND GO TO DEALER WILL ADISE OR TAKE CARE OF PROBLEM. TOOK OFF LUGS AND SERCURTY LOCK OFF AND STILL CANT GET THE TIRE OFF. TRIED FRONT AND REAR TIERS. THIS IS A WHEEL PROBLEM ON MY TOYOTA 4 RUNNER SR5. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113561March 7, 2005
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. THE DEALER GAVE THE VEHICLE AN ALIGNMENT, HOWEVER THE PROBLEM STILL CONTINUED. THE CAUSE HAS NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111837February 20, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, AIR BAGS, WHEELS, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
WHILE DRIVING AT 45 MPH A VERY STRONG VIBRATION, SUDDENLY THE FRONT DRIVER SIDE WHEEL CAME OFF THE VEHICLE. THE VEHICLE CRASHED, SERIOUS INJURIES TO THE DRIVER. THE AIR BAGS SYSTEMS NEVER ACTIVATED. THE COMPUTER HAVE AN IMPACT CODE, BUT THE AIR BAGS DIDN'T DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10109727January 19, 2005
SUSPENSION:FRONT:WHEEL BEARING
THERE WAS A BURNING SMELL COMING FROM THE DRIVER'S SIDE WHEEL WELL. OVER TIME THE SMELL BECAME WORSE AND WAS ACCOMPANIED BY SMOKE. *NM THE CONSUMER HAD THIS PROBLEM A TOTAL OF 4 TIMES WHERE THE SMELL OF BURNING AND SMOKE WAS EXCESSIVE AND OVERWHELMING UNDER THE WHEEL HUB. THE SEAL, BEARINGS, AND AXLE WAS REPLACED BUT THE PROBLEM STILL EXISTED. *TC *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104682December 29, 2004
FUEL SYSTEM, GASOLINE
I HAVE TOYOTA SEQUOIA 2002 - THE DEALERSHIP REPLACE A FUEL SENSOR AND NOW THEE VEHICLE GET ABOUT 6 MILES PER GALLON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092834October 15, 2004
POWER TRAIN:DRIVELINE:DRIVESHAFT, SERVICE BRAKES, HYDRAULIC, EQUIPMENT, VISIBILITY:SUN/MOON ROOF ASSEMBLY, EXTERIOR LIGHTING, WHEELS:HUB
DRIVESHAFT WAS DEFECTIVE. AFTER COMING TO A COMPLETE STOP IF FELT AS IF CONSUMER HAD BEEN REAR ENDED. VEHICLE WAS SERVICED SEVENTEEN TIMES, AND THE DEALER STATED IT WAS NORMAL.*AK THERE IS ALSO A THUMPING NOISE AND VEHICLE LURCHES FORWARD ASSOCIATED WITH A HARD START CONDITION. BRAKES GRAB AT TIMES. REAR SPEAKERS INOPERATIVE 3RD ROW. SUNROOF RATTLE. WATER INSIDE MARKER LIGHT COVERS WHEN RAINING. RUBBNG NOISE FROM REAR WHEELS. CENTER WHEEL CAP WAS TIGHTENED. *TT *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096569October 12, 2004
WHEELS
WHILE DRIVING, THE FRONT DRIVERS SIDE WHEEL CAME COMPLETELY OFF THE VEHICLE. THE CONSUMER STATED THAT THERE WAS SOME TYPE OF POLE STICKING OUT. THE CONSUMER HAD THE VEHICLE TOWED. TOYOTA TOLD THE CONSUMER THERE WAS NOTHING THEY COULD DO. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093394September 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
PROBLEM WITH 02 SEQUOIA WHERE BRAKES VIBRATE THE CAR, AND STOPPING ABILITY IS DIMINISHED. PROBLEM TO OCCURS WHEN BRAKES BECOME HEATED. (DRIVING DOWN A LONG HILL IN SECOND GEAR, USING THE BRAKES TO KEEP THE VEHICLE UNDER CONTROL WHEN I WOULD GET TO THE BOTTOM OF THE HILL, THE VEHICLE WOULD VIBRATE AND THE BRAKES WOULD LOOSE SOME STOPPING ABILITY. I WOULD BE UNABLE TO MAKE AN EMERGENCY STOP IN THIS CONDITION. I TOOK IT TO THE DEALER ON 9/22/04 WHO STATED THAT THE ROTORS WERE WARPED & THE PADS BAD. NOT COVERED UNDER WARRANTY. I EXPLAINED THAT THIS VEHICLE IS FOR LONG TRIPS & VACATIONS. LITTLE USE OF BRAKES IN THESE DRIVING CONDITIONS. I EXPLAINED THAT I HAVE ANOTHER VEHICLE WITH OVER 236,000 MILES, AND THAT I KNOW HOW TO USE MY BRAKES. (95 NISSAN PATHFINDER WITH ORIGINAL ROTORS) HE THEN STATED THAT THE SEQUOIA IS A MUCH HEAVIER VEHICLE AND TO COMPARE THEM ISN'T THE SAME, AND IT WILL TAKE MORE TO STOP THE SEQUOIA. I AGREED BUT STATED THAT THE SEQUOIA SHOULD HAVE A BRAKE CAPABLE OF STOPPING IT, ESPECIALLY SINCE I AM SUPPOSED TO BE ABLE TO TOW A LOAD OF UP TO 6000 LBS. I CONTACTED TOYOTA CORPORATE. THE PERSON THERE STATED THERE WAS A TSB FOR THIS & THE TUNDRA CONCERNING THE BRAKES, AND THE DEALER SHOULD HAVE CORRECTED IT. I INFORMED HER THAT THE DEALER HAD WRITTEN NO TSBS ON THE WORKORDER HIGHLIGHTED IN YELLOW. SHE TOLD ME THE DEALER WILL CORRECT THE PROBLEM. AFTER 3 DAYS I CONTACTED TOYOTA AGAIN, AND THEY PUT ME ON HOLD. THEY SAID THE SVC MANAGER HAD BEEN OUT & WOULD CALL LATER. LATER THE DEALER CALLED AND STATED THAT OUT OF GOOD WILL HE WOULD CORRECT THE PROBLEM. THE FOLLOWING DAY I WENT IN TO HAVE IT FIXED. WENT FROM 4 BAD ROTORS & BRAKES, TO ONLY 2 ROTORS WERE BAD. THEY RESURFACED THE FRONT ROTORS. AFTER THE REPAIR WAS MADE, I TOOK IT TO A HILL THAT I HAVE TO DRIVE DOWN IN 2ND GEAR, A FEW MILES LONG. AT THE BOTTOM OF THE HILL, THE BRAKES START LOOSING THEIR STOPPING ABILITIES. THE VIBRATIONS WERE GONE, BUT THE HEATING & STOPPING PROBLEM REMAINS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093178September 27, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I LIVE 4 MILES FROM THE BEACH, AND RARELY NEED TO USE MY AIR CONDITIONER. IN THE PAST FEW WEEKS HOWEVER, I DID ATTEMPT TO USE IT, ONLY TO FIND OUT THAT ALL THAT WAS BLOWING WAS HOT AIR - I TOOK IT TO AN INDEPENDENT SERVICE AGENCY, THAT TOLD ME THE COMPRESSOR NEEDS TO BE REPLACED. MY CAR IS A 2002 TOYOTA SEQUOIA. THE DEALER TELLS ME THAT IT IS PAST THE WARRANTY PERIOD, SO THEY HAVE NO RECOURSE, AND THAT I SHOULD CALL TOYOTA DIRECTLY. TOYOTA REFERRED ME BACK TO THE DEALER - I DON'T EVER RECALL HAVING TO REPLACE AN AIR CONDITIONING COMPRESSOR IN ANY CAR THAT I HAVE OWNED. I HAD TOLD FAMILY TOYOTA ABOUT TWO YEARS AGO THAT MY AIR CONDITIONING BUTTON WOULD BE FLASHING WHEN I WOULD ATTEMPT TO USE IT, BUT OF COURSE, WHEN I TOOK IT IN FOR SERVICE, IT WAS WORKING FINE, AND THEY LOOKED AT ME LIKE I WAS CRAZY. NOW, I HAVE NO AIR CONDITIONING AND I THINK THIS SHOULD BE INVESTIGATED, ESPECIALLY SINCE TOYOTA SENT OUT A SERVICE BULLETIN INFORMING DEALERS THAT SOME CARS DID, IN FACT, HAVE COMPRESSORS THAT HAD POOR DURABILITY. - THEY WANT TO CHARGE ME $1100 TO REPLACE THIS PART, AND I DON'T BELIEVE I SHOULD BECAUSE THIS SHOULD BE SOME TYPE OF DEALER RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089896August 27, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE BRAKES WERE DEFECTIVE. WHILE MERGING ONTO THE HIGHWAY THE SKID LIGHT CAME ON AND THE BRAKES WERE APPLIED. VEHICLE WOULD NOT ACCELERATE, THEN, IT SUDDENLY PICKED UP SPEED. VEHICLE WAS SERVICED ONE YEAR AGO FOR THE SAME PROBLEM. A COMPUTER SENSOR WAS DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089480August 23, 2004
POWER TRAIN:DRIVELINE:DRIVESHAFT
WHEN ATTEMPTING TO STOP THE DRIVESHAFT PRODUCED A KLUNCKING NOISE. AS A RESULT, CONSUMER FELT LIKE THAT VEHICLE WAS BEING HIT FROM BEHIND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080331August 19, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
CONSUMER SMELLED A STRONG CHEMICAL ODOR IN THE CABIN OF THE VEHICLE. THE SMELL CAUSED THE CONSUMER TO FEEL NAUSEOUS, AND MADE IT IMPOSSIBLE TO DRIVE THE VEHICLE. (ISOLATED REMOVE BLOWER MOTOR, CHECKED ALL A/C DRAINS AND DEODERIZED) *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082477July 22, 2004
SERVICE BRAKES, HYDRAULIC
2002 TOYOTA SEQUOIA WITH SEVERE FRONT END VIBRATION ON BRAKING WHILE VEHICLE HAD APPROXIMATELY 35000 MILES. DEALER FOUND ROTOR WARPING AND CHANGED DISC BRAKE PADS AND "TURNED"ROTOR. PROBLEM RECURRED IN VEHICLE NOW WITH 56000 MILES AND HAD TO REPLACE DISC PADS AGAIN AND TURNED ROTOR TO MINIMUM SAFETY STANDARD. FIRST OCCURRENCE AT 35000 MILES COVERED BY WARRANTY, THIS MOST RECENT EPISODE HAD TO PAY FOR. WAS TOLD THE VEHICLE IS A VERY HEAVY ONE AND NOT UNUSUAL TO REQUIRE FREQUENT BRAKE PAD REPLACEMENT AND ROTOR REPLACEMENT. I FEEL THIS IS A SAFETY HAZARD AS THE VIBRATION CAN COME ON UNEXPECTEDLY AND INITIALLY WAS VERY SEVERE DURING THE 35000 MILE DEALER SERVICE BUT NOTICED A VERY SLIGHT VIBRATION MOST RECENTLY AND THEREFORE BROUGHT INTO DEALERSHIP BEFORE THE PROBLEM WAS OVERT. I ALSO BELIEVE THIS IS AN ENGINEERING FLAW IN WHICH BRAKE PADS/ROTOR MISMATCH CAUSES PREMATURE WEAR AND POTENTIAL SAFETY AND HANDLING PROBLEMS DURING SUDDEN BRAKING. HAVE CONTACTED MANUFACTURER WHO HAS FILED A COMPLAINT NUMBER BUT WAS TOLD TO NOT EXPECT ANY RESPONSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076261June 15, 2004
POWER TRAIN
THE VSC SYSTEM ENGAGED AND DOES NOT TAKE POWER FROM THE DRIVE TRAIN. AS A RESULT, A VERY LOUD METAL SHEARING NOISES FROM UNDERCARRIAGE. TOYOTA IS SAYING THIS IS NORMAL VEHICLE IS OPERATING AS DESIGNED BY THE MANUFACTURER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063933March 26, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I AM HAVING FRONT BRAKE VIBRATION ON A 2002 TOYOTA SEQUOIA. I SEE WHERE TOYOTA HAS ISSUED A TSB (BR00502) ON THIS. MY CONCERN IS SAFETY. AT INTERSTATE SPEEDS WHEN I BRAKE THE VIBRATION IS SEVERE. I HAVE CONTACTED TOYOTA AND THEY REFUSE TO FIX THE PROBLEM BECAUSE I HAVE 42,000 MILES ON MY CAR. DOES NHTSA CONSIDER THIS TSB A SAFETY PROBLEM?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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