Toyota Sequoia Complaints (2002)

666 consumer complaints on file.

#10228143May 19, 2008
LATCHES/LOCKS/LINKAGES
REAR DOOR OPENER LATCH HAS BROKEN TWICE IN SIX YEARS FOR NO GOOD REASON. I HAVE NO WAY TO OPEN THE REAR DOOR ONCE THIS OPENER LATCH IS BROKEN. THE LAST BROKEN LATCH IS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228204May 19, 2008
ELECTRONIC STABILITY CONTROL (ESC)
I JUST REPLACED THE STEERING ANGLE SENSOR AT COST OF $600 & NOW SKID CONTROL COMPUTER NOT WORKING & REPAIR COST IS $2300. THE VEHICLE SKID CONTROL SYSTEM HELPS PROVIDE INTEGRATED CONTROL OF THE SYSTEMS SUCH AS ANTI-LOCK BRAKE SYSTEM, TRACTION CONTROL, ENGINE CONTROL, ETC. AUTOMATICALLY CONTROLS THE BRAKES AND ENGINE TO HELP PREVENT THE VEHICLE FROM SKIDDING WHEN CORNERING ON A SLIPPERY ROAD OR SURFACE OR OPERATING STEERING WHEEL ABRUPTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226700May 5, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 SEQUOIA. SATURDAY MAY 4, 2008 MY TRANSMISSION COMPLETELY FAILED. NOW THE DEALERSHIP WANTS $5,000 TO REPAIR. I HAVE SEARCHED ONLINE AND FOUND NUMEROUS TOYOTA SEQUOIA OWNERS WITH THE SAME PROBLEM. THOSE WHO WERE LUCKY ENOUGH TO HAVE THE PROBLEM CORRECTLY DIAGNOSED HAVE FOUND THAT OTHER SLOPPILY MANUFACTURED PARTS DISINTEGRATED AND GOT INTO THE TRANSMISSION CAUSING IT TO FAIL. I HAVE REPEATEDLY CONTACTED TOYOTA'S CUSTOMER LINE ONLY TO BE REPEATEDLY TOLD TO RETURN TO THE DEALERSHIP AND TRY TO WORK OUT A DEAL. I FEEL THAT THIS IS A RECALL ISSUE. I HAVE ALSO HAD TO HAVE COIL PACKS REPLACED TWICE ON THIS VEHICLE. THE ONLY THING THE DEALER KEEPS SAYING IS THIS IS WAY OUT OF THE NORM FOR A TOYOTA, NEVERTHELESS CHARGING UNGODLY AMOUNTS FOR IT TO BE FIXED. HAD THIS CAR BROKEN DOWN ON ME WHILE DRIVING ON THE INTERSTATE I WOULD NOT BE HERE TO MAKE THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225824April 27, 2008
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
(1) THE DASHBOARD LIGHTS FOR ABS, VSC, & TRACTION CONTROL FLICKERED, AND THEN REMAINED ON PERMANENTLY. (2) THE ABS AND VSC HAVE MALFUNCTIONED WHICH SERIOUSLY AFFECTS THE BRAKING & STABILITY CONTROL OF THE VEHICLE IN EMERGENCY HANDLING SITUATIONS, ENDANGERING PERSON(S) IN VEHICLE. (3) TECHNICIAN AT MARIN TOYOTA IN SAN RAFAEL, CA STATED THIS WAS A COMMON FAILURE OF THE 2002 SEQUOIA. (4) SEARCHING ONLINE FORUMS AND THE NHTSA COMPLAINT DATABASE ALSO SHOW THIS A COMMON PROBLEM. (5) OUR FAMILY NEEDS TO BE SAFE IN THIS CAR. I HOPE SOMETHING CAN BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222192March 24, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
VSC/ABS SKID CONTROL ECU FAILURE. MY VSC/TRAC SENSOR AND ABS LIGHTS HAVE BEEN GOING ON AND OFF FOR ABOUT A WEEK. TWO DAYS AGO I WAS AT A STOP SIGN AND BEGAN TO ACCELERATE WHEN MY SKID LIGHT CAME ON THE GAS PEDAL BECAME UNRESPONSIVE FOR ABOUT 3-5 SECONDS. AN ONCOMING BUS HAD TO SLAM ON IT'S BRAKES AND SWERVE TO AVOID A COLLISION. I HAD MY TWO CHILDREN IN THE CAR AND WE WERE ALL VERY SHAKEN. I TOOK THE CAR TO MY TOYOTA DEALER TODAY, TOYOTA OF DALLAS, AND WAS QUOTED A PRICE OF $4,500 BY DAN LAWSON, ASST SVC MGR, TO FIX THE ECU/ABS COMPUTER. I FELT THE PRICE WAS OUTRAGEOUS AND WENT TO THE NHTSA SITE TO COMPLAIN. I WAS SHOCKED TO SEE THE NUMBER OF COMPLAINTS ON THIS VERY DANGEROUS PART. I AM ALSO OUTRAGED BY THE PRICE QUOTED BY MY TOYOTA DEALER. IT'S SEEMS THAT OTHERS HAVE AT LEAST BEEN QUOTED PRICES $2000-3000 LESS THAN TOYOTA OF DALLAS. TOYOTA NEEDS TO DO SOMETHING ABOUT THIS IMMEDIATELY. HOW MANY PEOPLE WILL HAVE TO LOSE THEIR LIVES BEFORE THIS PROBLEM IS CORRECTED??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221753March 19, 2008
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE REAR HATCH LATCH ON MY 2002 TOYOTA SEQUOIA HAS FAILED TWICE IN SIX YEARS. THIS GIVES THE LATCH AN AVERAGE LIFE SPAN OF 2 YEARS. THIS IS AN OBVIOUS SAFETY ISSUE AS THE LATCH JUST PRIOR TO FAILURE WOULD NOT HOLD THE DOOR CLOSED IN THE EVENT OF AN ACCIDENT. THE LATCH WHEN IT FAILS DOES NOT ALLOW THE DOOR TO BE CLOSED AND SECURED. IF THIS FAILS WHILE OUT IN THE VEHICLE THIS FORCES ONE TO DRIVE HOME OR TO A REPAIR FACILITY WITHOUT THE REAR HATCH PROPERLY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219991March 4, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
VSC/ABS/SKID WARNING LIGHTS COME ON AND STAY ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216957February 5, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRONIC STABILITY CONTROL (ESC)
MY VSC/ABS/SKID LIGHT UP ON MY DASH, STAY LIT, GO OFF COME BACK ON. SOMETIMES FOR A FEW HOURS SOMETIMES FOR A FEW DAYS. I HAVE TO REPLACE FRONT BRAKE PADS ABOUT TWICE A YEAR. I HAVE HAD TO REPLACE FRONT ROTORS TWICE. TRACTION CONTROL KICKS IN AT RANDOM TIMES. REAR WINDOW MOTOR STOPPED WORKING. REAR HATCH HANDLE BROKE INTERNALLY. TIRES WEAR UNEVENLY, EVEN AFTER SEVERAL ALIGNMENTS. LH POWER MIRROR MOTOR STOPPED WORKING, MOTOR MAKES CLICKING SOUND AND WILL NOT ADJUST. FACTORY DVD PLAYER STOPPED WORKING. THE FUEL GAUGE IS ERRATIC. SOMETIMES IT WORKS, SOMETIMES NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216898February 4, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, ELECTRICAL SYSTEM
VSC/TRAC/PARKING BRAKE/ABS LIGHT TURNED ON. DEALER SAID ECU CONTROLLING THESE FUNCTIONS SHUT DOWN. REPLACED ECU FOR $2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209798November 24, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRONIC STABILITY CONTROL (ESC)
(1)THE DASHBOARD LIGHTS FOR ABS, VSC, & TRACTION CONTROL FLICKERED, AND THEN REMAINED ON PERMANENTLY. (2)THE ABS AND VSC HAVE MALFUNCTIONED WHICH SERIOUSLY AFFECTS THE BRAKING & STABILITY CONTROL OF THE VEHICLE IN EMERGENCY HANDLING SITUATIONS, ENDANGERING PERSON(S) IN VEHICLE. (3)RIGHT TOYOTA IN AZ COULD NOT DETERMINE PROBLEM, ALTHOUGH TECHNICIAN STATED THIS WAS A COMMON FAILURE OF THE 2002 SEQUOIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208575November 10, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TRAC LIGHT/VSC LIGHTS COME ON WHILE DRIVING DOWN THE ROAD . WITHOUT WARNING THE CAR JERKS TO THE RIGHT AND A GRINDING NOISE SOUNDS LIKE SOMETHING IS GOING TO FALL OUT FROM UNDER THE CAR. I TOOK IT TO THE DEALERSHIP AND THE COST TO REPAIR IS CLOSE TO $3,000. HOW MANY COMPLAINTS DO YOU HAVE TO RECEIVE BEFORE SOMETHING IS DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206873October 25, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
THE TRACTION CONTROL AND VSC TRAC LIGHT COME ON. VSC CONTROLS THE ANTI-LOCK BRAKING SYSTEM. TOOK THE VEHICLE TO TOYOTA DEALERSHIP (TOWN AND COUNTRY TOYOTA, CHARLOTTE, NC). THIS DEALER SAYS A NEW SKID CONTROL COMPUTER IS REQUIRED. UPON RESEARCHING VARIOUS CONSUMER WEBSITES, THIS APPEARS TO BE A COMMON DEFECT. SEE TUNDRASOLUTIONS.COM FOR SPECIFIC REFERENCES TO THIS. IT APPEARS THAT NHTSA HAS ALREADY FILED MANY SIMILAR COMPLAINTS FROM CONSUMERS. AS A RESULT OF THIS FINDING, PURCHASE AND INSTALLATION OF THE SKID CONTROL COMPUTER HAS BEEN POSTPONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205519October 12, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
VSC SYSTEM HAVING INTERMITTENT ISSUES (GRINDING NOISES WHEN ENGAGED, INOP SOMETIMES) BUT HAS NOT COMPLETELY DIED. I FIND THE ISSUE IS VERY COMMON AND VERY EXPENSIVE TO FIX. I BELIEVE THIS CAR HAS HAD PROBLEMS BEFORE WITH VSC AND IS JUST A MATTER OF TIME BEFORE IT DIES. I JUST BOUGHT IT LESS THAN 1 MONTH AGO WITH 72K MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204540October 1, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. WHILE DRIVING 45 MPH, THE VSC AND TRAC LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT PASSENGER SIDE TIRE AND THE VEHICLE BEGAN PULLING TO THE RIGHT. THE DEALER REPLACED A GASKET THAT WAS COVERED IN BRAKE FLUID. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR THE SAME FAILURE, WITH THE MOST RECENT OCCURRENCE ON OCTOBER 1, 2007. THE DEALER STATED THAT THE SKID CONTROL COMPUTER FAILED AND WOULD COST $2,500 TO REPLACE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 73,330 AND FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201688September 2, 2007
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
I HAD TROUBLE WITH THE JACK ON MY TOYOTA SEQUOIA SR-5 2002. I HAD ALREADY RAISED THE TIRE OFF THE GROUND WHEN THE PART IN THE JACK WHERE YOU INSERT THE STICK THAT YOU TURN TO RAISE THE VEHICLE BROKE OFF. I HAD MY WIFE AND KIDS WITH ME, ALL WE COULD DO WAS WAIT FOR A TOW TRUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200532August 23, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I TOOK THE 2002 TOYOTA SEQUOIA IN FOR A ROUTINE MAINTENANCE TO THE DEALER, PERFORMANCE TOYOTA IN LA VISTA, NE AND WAS TOLD THAT THE JOINTS WERE RECALLED. THE VEHICLE WAS PERFORMING WELL UP TO THAT TIME. AFTER THE SERVICE, TWO DAYS LATER THE SKID LIGHT AND THE VSC (VARIABLE SKID CONTROL) LIGHTS CAME ON AND AFTER RESTARTING THE SUV, WENT OFF. NOW THE BRAKE SYSTEM IS MALFUNCTIONING AND THE VSC IS DISABLED. A WEEK PRIOR TO THE SERVICE THE SYSTEM WORKED JUST FINE ON THE SAME ROUTE THAT I TAKE TO PICK UP MY SON WHILE IT WAS RAINING. THERE IS A SIGNIFICANT REDUCTION IN THE VEHICLE CONTROL. WHAT MAKES THIS PROBLEM EVEN WORSE IS THAT THERE IS NO INDICATION OF A SYSTEM FAILURE AFTER THE INITIAL INDICATORS HAVE RESET. (I.E. THE LIGHTS CAME ON AND WENT OFF PERMANENTLY) IT WAS A FORTNIGHT LATER IN THE RAIN THAT THE VEHICLE SPUN OUT OF CONTROL AND WE REALIZED THAT THE VSC SYSTEM WAS MALFUNCTIONING. RESEARCHING THE PROBLEM, I FIND THAT THERE ARE MANY OTHER OWNERS EXPERIENCING THE SAME THING. THE DEALER SAYS THAT THE RESPONSIBILITY TO FIX THE PROBLEM IS THAT OF THE OWNERS. THERE IS A NEED FOR THIS TO BE TAKEN CARE OF BY TOYOTA CORPORATION IN THE FORM OF A RECALL AS THE MAIN BRAKING SYSTEM IS AFFECTED ON SO MANY VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200276August 14, 2007
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2002 TOYOTA SEQUOIA WITH DVD REPAIR PROBLEMS CUSTOMER STATES THAT THE SERVICE DEPARTMENT MESSED UP HIS SUN ROOF AND BROKE HIS DVD PLAYER TRYING TO REFASTEN IT**NAR**CC THE DEALER DAMAGED THE SUN ROOF BY PUTTING A BOLT IN THE ROOF. THE CONSUMER STATED THE DEALER PERFORMED A BOTCH JOB ON THE REPAIRS TO THE VEHICLE AND WILL NOT ADMIT TO DAMAGING THE VEHICLE BUT THE CONSUMER WAS NOT CHARGED FOR THE REPAIRS TO THE SYSTEM. THE CONSUMER CONTACTED TOYOTA IN REGARDS TO THE REPAIRS AND THEY STATED THERE WAS NOTHING THAT THEY COULD DO AND THE CONSUMER IS ALSO QUESTIONING THE CHARGES FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198849August 8, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. WHILE DRIVING 40 MPH, THE STEERING WHEEL VIBRATED. THE DEALER REPLACED THE BRAKES, ROTORS, AND CALIPERS. THE DEALER STATED THAT THE VEHICLE HAD 45% BRAKE FUNCTIONALITY. THE CURRENT MILEAGE WAS 76,639 AND FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198586August 6, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING UNIT FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197711July 27, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY WIFE AND I GOT OUR 2002 TOYOTA SEQUOIA BRAND NEW IN 2002. JUST THIS PAST WEEK, THE VSC AND ABS LIGHT COMES ON. WE TOOK IT TO THE LOCAL TOYOTA DEALER AND FOUND NOT ONLY DO THOSE LIGHTS NEED REPLACING BUT ALSO THE BRAKE BOOSTER. TOTAL COST ABOUT $1900. I'VE DONE RESEARCH ON THIS PROBLEM ON THE WEB AND FOUND ON A WEBSITE, TUNDRASOLUTIONS.COM, THERE WERE A NUMBER OF PEOPLE WITH THE SAME PROBLEM. ANYWHERE FROM 50K TO 80K MILES ON THEIR 2002 SEQUOIA AND THE SAME PROBLEM HAPPENS. WHEN WE TOOK IT TO TOYOTA, THEY SAID THAT WAS A VERY RARE PROBLEM FOR A CAR WITH THAT MILEAGE. TOYOTA, THE MANUFACTURE, OR THE LOCAL DEALER WOULD NOT TAKE ANY RESPONSIBILITY FOR THE PARTS AND THAT IT WASN'T FAULTY PARTS. WE GOT IT FIXED TODAY. THE LOCAL DEALER KNOCKED OFF 25% OF THE PRICE. WE FEEL LIKE THIS IS A PROBLEM TOYOTA NEEDS TO PAY IN FULL. IF THIS MANY ARE HAVING THIS PROBLEM, THEN THERE'S A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sequoia