Toyota Sequoia Complaints (2004)

380 consumer complaints on file.

#10157857May 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 2005 TOYOTA SEQUOIA 4WD SR5 EDITION, I WAS DRIVING THROUGH A NEIGHBORHOOD APPROXIMATELY 30 MPH, WHEN THE RIGHT FRONT END OF THE VEHICLE COLLAPSED ONTO THE PAVEMENT. STEERING AND BRAKING POWER WAS LOST AS THE CAR SKID APPROXIMATELY 75 YARDS TO A STOP. ON EXITING THE CAR AND OBSERVATION, THE RIGHT FRONT WHEEL, SUSPENSION, AND AXEL ASSEMBLY HAD SEPARATED FROM THE CAR. MY WIFE CALLED A TOW TRUCK AND BROUGHT OUR CAMERA. THE FOLLOWING DAY THE LOCAL TOYOTA DEALERSHIP ARRANGED A TOW, AND I SUBSEQUENTLY DISCOVERED THAT A RECALL HAD BEEN ISSUED FOR 02,03, AND SOME 04 SEQOUIAS. DETAILS HERE: HTTP://LEMON.ONECLE.COM/CONTENT/05V225000-TOYOTA-SEQUOIA-2004.HTML ESSENTIALLY, A DEFECT WAS DISCOVERED IN THE LOWER BALL JOINT WHICH COULD LEAD TO SEPARATION. WHEN I ASKED THE DEALERSHIP WHY I WAS NOT NOTIFIED OF THE RECALL, THEY TOLD ME THAT MY VIN NUMBER WAS SEVERAL THOUSAND UNITS IN PRODUCTION PAST WHEN THE RECALL AND DEFECT WAS DISCOVERED, AND THAT THEY BELIEVED MY VEHICLE WAS SAFE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND THE PROBLEM WAS IDENTIFIED AS A DEFECT AND SEPARATION OF THE LOWER BALL JOINT, THE DEALERSHIP LEFT ME A MESSAGE TO THIS EFFECT. THEY SUBSEQUENTLY NOTIFIED TOYOTA WHO INSPECTED AND REPLACED THE ASSEMBLY, BOTH LEFT AND RIGHT. THEY HAVE NOT OFFERED A SATISFYING STATEMENT ON WHY THE CAR WAS NOT RECALLED, AND WHY THE WEAR WAS NOT IDENTIFIED IN THE LAST SEVERAL SERVICES I HAVE HAD PERFORMED AT THE DEALERSHIP. THIS ACCIDENT COULD HAVE COST ME, MY WIFE AND CHILDREN, AND POSSIBLY ANOTHER VEHICLE'S OCCUPANTS THEIR LIVES. I AM THANKFUL THAT THE CIRCUMSTANCES OF THE SEPARATION WERE ON A TAME NEIGHBORHOODS ROAD, BUT I AM FEARFUL THAT SEVERAL THOUSAND 2004 OR LATER SEQOUIAS MAY BE AFFECTED AND UNIDENTIFIED. IT WOULD BE AN IMMENSE TRAGEDY IF THIS MALFUNCTION OCCURRED AGAIN AND CAUSED HARM OR DEATH. ADDITIONALLY, SHOULDN'T A CAR OF THIS SIZE BE SO OVER-ENGINEERED IN THIS AREA THAT THIS MALFUNCTION WOULD BE VIRTUALLY IMPOSSIBLE? *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10149373February 3, 2006
VEHICLE SPEED CONTROL
MY COMPLAINT IS BASICALLY IDENTICAL TO ONE ALREADY ON FILE FOR ANOTHER SEQUOIA 2004. WHEN SLOWING DOWN TO MAKE A TURN, OUR VEHICLE HAS ON A NUMBER OF OCCASIONS LOST POWER. THERE IS A SECOND OR TWO WHERE THE ACCELERATOR FAILS TO PROVIDE ANY RESPONSE AND THEN IT RECOVERS. ONCE WHEN I WAS MAKING A TURN IN FRONT OF ONCOMING TRAFFIC I THOUGHT I THOUGHT I WOULD BE HIT BEFORE THE VEHICLE RECOVERED. I HAVE ASKED THE SERVICE PEOPLE ABOUT THIS TWICE BUT THEY SAY THEY CANNOT DO ANYTHING IF THEY CAN'T DUPLICATE. HOWEVER, ONE SERVICE MAN SAID HE HAD HEARD OF SIMILAR COMPLAINTS FROM OTHER CUSTOMERS. THEY MENTION SOMETHING ABOUT A "FIREWIRE" THAT AFFECTS THE THROTTLE BUT WITH NO REMEDY IN SIGHT. IT SEEMS TO ME THAT IT'S JUST A MATTER OF TIME BEFORE THIS RESULTS IN AN ACCIDENT FOR SOMEONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148492January 24, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE IT MAKES NOISES WHILE APPLYING THE BRAKES. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THE BRAKES WERE CHECKED AND THE BRAKE SYSTEM WAS REPLACED. WHILE DRIVING HOME THE CONTACT STILL HEARD NOISES WHILE BRAKING. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THE MECHANIC TEST DROVE THE VEHICLE WITH THE CONTACT. THEY HEARD THE NOISES COMING FROM THE VEHICLE. THIS TIME NOTHING WAS DONE TO REPAIR THE VEHICLE. THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALERSHIP A TOTAL OF FIVE TIMES AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131937August 8, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
HEAVY EXHAUST FUMES ENTERING VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131938August 8, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
HEAVY SULPHER FUMES FROM EXHAUST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129374July 19, 2005
TIRES
BRIDGESTONE DUELER H/T TIRE SIXE 265/65R17 BLOWOUT AND COULD NOT LOCATE A REPLACEMENT. RIGHT REAR TIRE. TOYOTA SUV HAD ONLY 6.045 MILES. DID NOT HIT ANYTHING. WAS NOT ABLE TO REPLACE WITH SAME TYPE OF TIRE. HAD TO PAY $274.35 FOR A DIFFERENT TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128921July 15, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TODAY TOYOYA IS REFUSING TO FIX MY 2004 SEQUOIA THAT WAS RECENTLY RECALLED FOR FRONT SUSPENSIION-CONTROL ARM: LOWER BALL JOINT.THE CONSEQUENCES IS THAT THE LOWER JOINT MAY SEPAPARTE FROM THE KNUCKLE CAUSING LOSS OF STEERING CONTROL AND A CRASH COULD OCCURR WITHOUT PRIOR WARNING.TOYOTA REFERENCE #200507150957
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128184July 9, 2005
ELECTRICAL SYSTEM
CAR FREQUENTLY REFUSES TO START. HAD TO HAVE AAA COME OUT AND JUMP START IT. ROSEVILLE TOYOTA SAID THEY COULD NOT FIND THE TROUBLE. THIS HAPPENED AGAIN THE VERY NEXT DAY, TOOK IT TO MAITA TOYOTA. MAITA SAID THE MANUFACTURER'S BATTERY WAS DEFECTIVE (HAD A HOLE IN IT) AND THEY REPLACED THE BATTERY. WORKED FINE FOR A FEW WEEKS, NOW HAVING MORE INCIDENTS OF THE SAME "REFUSING TO START" PROBLEM. CAR IS STILL REFUSING TO START ONCE OR TWICE A WEEK. THE ONLY DIFFERENCE NOW IS THAT THE DASH LIGHTS COME ON WHEN I TRY TO START IT, THE DOOR MAKES THE CHIMING SOUND WHEN OPENED WHEN THE KEY IS IN. (BEFORE THE BATTERY REPLACEMENT IT WAS COMPLETELY DEAD -- NO LIGHTS, NO DOOR CHIME, NOTHING). MAITA HAS DILIGENTLY BEEN TRYING TO LOCATE THE TROUBLE, THEY CANNOT THUS FAR. THE SERVICE ADVISOR TOLD ME NEXT TIME I NEED TO NOT HAVE IT CHARGED, BUT TO TOW IT IN DIRECTLY IN ITS STATE OF "REFUSAL TO START".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126537June 24, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS
WE HAVE HAD 2 REAR END COLLISIONS IN OUR 2004 TOYOTA SEQUOIA IN LESS THAN 10 MONTHS OF OWNERSHIP. WE HAVE NEVER HAD A REAR END COLLISION IN 12 YEARS OF DRIVING OTHER MODEL SUVS, AND 20+ YEARS OF DRIVING ALL TYPES OF VEHICLES. I BELIEVE THERE IS A SAFETY DESIGN FLAW IN THE REAR BRAKE LIGHTS OF THE SEQUOIA. THE LARGE RED LIGHTS ON THE RIGHT AND LEFT SIDE OF THE TAILGATE DO NOT FUNCTION AS BRAKE LIGHTS. THEY ONLY LIGHT UP WHEN THE HEADLAMPS ARE ILLUMINATED. THEREFORE, THE LARGEST RED LIGHT SURFACE AREA ON THE BACK OF THE CAR DOES NOT ILLUMINATE WHEN BRAKES ARE APPLIED. I BELIEVE THIS LEADS DRIVERS TO MISS THE FACT THAT THE BRAKES HAVE BEEN APPLIED. THE ONLY DRIVER EYE-LEVEL BRAKE LIGHTS ARE ON THE SIDE PANELS AND THE HIGH-MOUNT LIGHT OVER THE TAILGATE, WHICH IS FAIRLY SMALL. THE PROPORTIONAL SIZE OF THE SIDE EYE-LEVEL BRAKE LIGHTS IS SIGNIFICANTLY SMALLER THAN THE RED LENSES ON THE TAILGATE. WE REQUEST THAT NHTSA LOOK INTO THIS MATTER, BECAUSE THE DESIGN DEFIES COMMON SENSE AND WE BELIEVE HAS LED TO TWO REAR-END COLLISIONS IN LESS THAN A YEAR. WE ARE SERIOUSLY CONSIDERING SELLING THIS VEHICLE BECAUSE I HAVE LOST CONFIDENCE THAT IT IS SAFE FOR MY FAMILY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10123879June 1, 2005
POWER TRAIN
WHEN I COME TO A ROLLING STOP, TURN, AND PRESS THE ACCELERATOR THERE IS NOTHING. IT DOESNT STALL AND ITS STILL RUNNING BUT THERE IS NO POWER. IT HAS TAKEN THEM A WHILE TO EVEN TRY TO FIX IT BECAUSE THEY NEEDED TO BE ABLE TO REPRODUCE THE ISSUE. TWO WEEKS IN THE SHOP AND IT STILL HAS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107731January 22, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
NEW 2004 TOYOTA SEQUOIA LEASED ON 8/8/04 WITH 78 ODOMETER MILES, SUSTAINED DAMAGES TO THE FRONT PASSENGER-SIDE STEERING ARM AT ABOUT 2,379 MILES AT 7:30 A.M. ON 11/5/04 IN PLANTATION, FLORIDA, AND IMMEDIATE/COMPLETE SEPARATION OF PASSENGER-SIDE FRONT WHEEL. AT THE TIME OF THE INCIDENT, THE ASPHALT-PAVED ROADWAY WAS FREE OF ANY ABNORMAL CONDITIONS, AND THE WEATHER WAS CLEAR. THE VEHICLE HAD BEEN IN MOTION FOR ONLY A FEW FEET AFTER A FULL STOP, SECONDS BEFORE THE BREAKDOWN. EXCEPT FOR BODY DAMAGES RESULTING FROM THE 5,000-LB VEHICLE FALLING ON THE ROAD AFTER THE WHEEL SEPARATION, THERE IS NO DAMAGE THAT WOULD SUGGEST THAT THE BREAKDOWN WAS THE RESULT OF A COLLISION. POLICE ARRIVED AT THE SCENE, AND DID NOT WRITE A REPORT. THE VEHICLE WAS TOWED TO MAROONE TOYOTA DEALERSHIP AT ABOUT 10:30 A.M. ON 11/5/04, WHERE IT REMAINS IN DISREPAIR. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10105970January 8, 2005
SUSPENSION
PURCHASED NEW AND VEHICLE SHOOK AT HIGH SPEED. FOUR TRIPS TO DEALER, NEW TIRES AND STILL THE SAME PROBLEM. WILL INITIATE LEMON LAW. ALSO VEHICLE DOESN'T TRACK WELL AT HIGHWAY SPEEDS. IT TENDS TO DRIFT AND GET BLOWN AROUND TREMENDOUSLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099546November 8, 2004
TIRES
CONSUMER STATED THE FRONT TIRES MADE THE FRONT END VIBRATE VIOLENTLY. DEALER ROTATED AND BALANCED THE TIRES. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092972September 21, 2004
ELECTRICAL SYSTEM
APPROXIMATELY 20% OF THE TIME, WHEN STARTING THE VEHICLE THE GAS 'EMPTY' LIGHT IS ON AND THE NEEDLE READS 'EMPTY'; ALTHOUGH THERE MAY BE 1/2-3/4 TANK OF GAS. THE NEEDLES VARIES FOR APPROXIMATELY 10-15 MINUTES UNTIL IT 'SETTLES'. THIS ELECTRICAL ERROR HAS NOT BEEN CORRECTED BY THE TOYOTA DEALER AS THEY CLAIM THEY CANNOT VIEW AN ERROR; ALTHOUGH THE TECHNICAL PERSON WAS IN THE CAR WHEN THE NEEDLE ROSE FROM 1/4 TANK TO 1/2 TANK, THEN DROPPED BACK TO 1/4 TANK - ALL WITHIN A 10 MINUTE TEST RIDE. WITH THIS SITUATION IT IS VERY HARD TO DETERMINE THE TRUE LEVEL OF GAS IN THE VEHICLE. MY CONCERN IS THAT THIS MAY BE THE START OF A TRUE ELECTRICAL PROBLEM, WHICH MAY BECOME UNSAFE IN THE FUTURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088152August 18, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT
BRAKES .... DEALER REPLACED ONCE AND REQUIRING ME TO PAY FOR THE OTHER, BOTH BRAKE JOBS HAVE BEEN DONE WITHIN A YEAR. BOTH WERE SUPPOSED TO BE UNDER WARRANTY WAS TOLD BASICALLY I DIDN'T KNOW HOW TO DRIVE A SUV.(EX BUS DRIVER& 18 WHEELER) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087103August 3, 2004
STRUCTURE:BODY:DOOR
WHILE DRIVING FRONT DRIVER/PASSENGER DOORS VIBRATED HEAVILY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072999May 22, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), ELECTRICAL SYSTEM, POWER TRAIN
WHEN I WAS GOING UP A HILL / DIRT ROAD IN 4WHEEL HIGH, AT THE MIDWAY POINT UP, THE ENGINE LOST POWER, I HAD THE ACCELERATOR TO THE FLOOR AND THE BRAKE LIGHT CAME ON AND WOULD NOT GO OFF. IT FELT LIKE BRAKES WERE BEING APPLIED AUTOMATICALLY. I PUT THE GEARSHIFT IN PARK AND NEUTRAL PUT GEAR IN 4 LOW AND 4 HIGH WITH AND WITHOUT CENTER DIFFERENTIAL LOCKED AND UNLOCKED WITH NO RESULTS, VEHICLE WOULD NOT ACCELERATE UPHILL.*AK I THEN HAD TO REVERSE DOWN TO A LEVEL AREA, WHICH WAS VERY DANGEROUS AS THERE WAS NO ROOM TO TURN AROUND, AFTER REACHING A MORE LEVEL AREA, I TURN OFF ENGINE FOR ABOUT 20 MINUTES AND WHEN I RESTARTED I WAS ABLE TO GO DOWNHILL AND LEFT EARLY FROM MY TRIP AS I DONT WANT TO BE IN THIS KIND OF DANGEROUS SITUATION AGAIN. ALSO MY AIR CONDITIONER IS PUTTING OUT STRONG PUNGENT SMELLS. I TRIED TO CLEAR THE AIR BY PUTTING LEVER IN FRESH AIR MODE AS SUGGESTED BY YOUR TECH, BUT INTERMITTENTLY THE SMELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074144May 21, 2004
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT, VSC TRAC AND TRAC OFF LIGHT ILLUMINATED WHEN KEY IS IN THE ON POSITION. (NAR) *LA THE DEALER DETERMINED THAT THE ECU NEEDED TO BE REPLACED BUT DID NOT HAVE THE PART IN STOCK. THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO OPERATE THEREFORE THE VEHICLE HAD TO REMAIN AT THE DEALER UNTIL THE PART BECAME AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068086April 30, 2004
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT, VSC TRAC AND TRAC OFF INDICATOR LIGHTS WOULD STAY ON WHENEVER THE VEHICLE KEY IS IN THE ON POSITION. DEALER FIRST SAY O2 SENSOR. SECOND ATTEMPT DEALER SAYS DEFECTIVE ECU NEEDED TO BE REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067136April 14, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN DRIVING AT ANY SPEED VEHICLE SHOOK WHEN CONSUMER ROLLED DOWN THE REAR WINDOWS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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