Toyota Sequoia Complaints (2002)

666 consumer complaints on file.

#10428158October 1, 2011
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
VSC/ABS/SKID LIGHT COMES ON INTERMITTENTLY, AT DIFFERING SPEEDS, AT RANDOM INTERVALS, ACCOMPANIED BY GRINDING NOISE AND BRAKING ACTION. DURING SOME OF THESE RANDOM OCCURRENCES, ESPECIALLY WHEN DRIVING AT HIGHWAY SPEEDS, THE ACTION CAN PULL THE CAR QUICKLY AND FORCEFULLY TO THE RIGHT AND ON A FEW OCCASIONS THIS HAS ALMOST RESULTED IN LOSS OF CONTROL. I READ ON EDMUNDS.COM AND OTHER SITES (INCLUDING HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/1GEN-SEQUOIA/76829-FILE-COMPLAINT-NHTSA-REGARDING-VSC-ABS/) THAT THIS IS A WELL-KNOWN, AND WELL DOCUMENTED PROBLEM! WHY HAVEN'T YOU MANDATED A RECALL FOR THIS DANGEROUS SITUATION????!!! I'M CONCERNED THAT MY WIFE MAY BE DRIVING DOWN THE INTERSTATE AND THE PROBLEM WILL SUDDENLY AND VIOLENTLY PULL THE CAR TO THE RIGHT, AND SHE WILL HIT ANOTHER CAR OR LOSE CONTROL AND CRASH. HOW MANY CRASHES, INJURIES, AND, HEAVEN FORBID, DEATHS, WILL HAVE TO HAPPEN BEFORE YOU ACT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427008September 24, 2011
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I RECENTLY LEARNED FROM MY MECHANIC THAT THE FRAME OF MY 2002 TOYOTA SEQUOIA HAS MULTIPLE RUST HOLES AND IS SO BADLY ROTTED THAT IT WILL NOT PASS THE STATE SAFETY INSPECTION. THEREFORE, I HAD MY LOCAL TOYOTA DEALERSHIP SCHEDULE AN INSPECTION BY REPRESENTATIVES FROM TOYOTA. THESE REPRESENTATIVES AGREED THAT MY SEQUOIA FRAME IS BADLY RUSTED AND FULL OF RUST HOLES, BUT ARE BLAMING THE SALT USED IN THE NORTHEAST AND NOT TAKING RESPONSIBILITY FOR THE MATERIALS USED TO CONSTRUCT THE VEHICLE. I WAS ALSO TOLD THAT IT IS UNSAFE TO DRIVE THIS VEHICLE ON FREEWAYS OR INTERSTATE HIGHWAYS THAT REQUIRE HIGHER SPEEDS. IN ADDITION, I WAS TOLD NOT TO TOW ANYTHING BEHIND IT, BECAUSE THE STRENGTH OF THE UNDERCARRIAGE WAS COMPROMISED AND WHATEVER I WAS TOWING COULD SEPARATE FROM THE CAR. NEEDLESS TO SAY THIS IS A MAJOR CONCERN REGARDING THE SAFETY FACTOR AND USE OF THE CAR. MY WIFE AND I INTENTIONALLY BOUGHT OUR SEQUOIA FOR TOWING PURPOSES AND LONG TRIPS WITH FAMILY. THEY TOOK PICTURES, MEASUREMENTS OF HOLES, AND OTHER INFO AND TOLD ME THAT THEY WOULD FILE A REPORT AND GET BACK TO ME WITHIN TWO WEEKS. AFTER READING MANY STATEMENTS FROM OTHER TOYOTA SEQUOIA OWNERS, I AM NOT CONFIDENT THAT TOYOTA WILL RESOLVE THIS MAJOR ISSUE WITH THE TOYOTA SEQUOIA, AND WILL CONTINUE TO REFUSE TO RESOLVE THIS SERIOUS SITUATION TO PROTECT THE CONSUMER. THEREFORE, I WANT MY COMPLAINT TO BE ADDED TO THE NHTSA DATABASE AND THE NHTSA TO TAKE ACTION ON THIS SERIOUS "FRAME ROT" SAFETY ISSUE WITH SEQUOIAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426512September 20, 2011
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, POWER TRAIN
MY 2002 SEQUOIA HAS BEEN MAINTAINED BY THE BOOK YET THE RUST OF THE FRAME AND THE DIFFERENTIAL HAVE LEFT THIS VEHICLE AS POTENTIALLY DANGEROUS TO DRIVE. I AM TOLD THAT THE LEAK OF TRANSMISSION FLUID IS BECAUSE THE DIFFERENTIAL IS ALMOST RUSTED THROUGH. I KNOW TOYOTA HAS HAD RUST ISSUES AND MY PREVIOUS TOYOTA LANDCRUISER HAD RUST ISSUES AS WELL. NOW THAT IT HAS HAPPENED A SECOND TIME I DECIDED TO INVESTIGATE. PLEASE UPDATE ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422984September 2, 2011
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR VARIOUS REPAIRS WHERE THEY DISCOVERED THAT THE REAR DIFFERENTIAL WAS COMPLETELY RUSTED WHICH RESULTED TO OIL LEAKAGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO NOTIFY THE DEALER AND THE MANUFACTURER REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423033September 2, 2011
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE IS A TOYOTA SEQUOIA 2002 2 WHEEL DRIVE, AND I HAVE HAD THREE INCIDENTS SO FAR. THE FIRST TIME WAS DRIVING IN THE HIGH WAY AT A STEADY SPEED OF 65 MPH WHEN THE CAR ALL OF THE SUDDEN JERKED TO THE LEFT AND A BEEPING WENT OFF AND THE TRACK OFF AND VSC TRACK CAME ON. THE PROBLEM IS THAT THERE IS NO WARNING AT ALL AND IT JUST HAPPEN IN A MATTER OF SECONDS. MY CONCERN IS THAT I USE THIS VEHICLE JUST WHEN MY FAMILY IS WITH ME. I WONDER IF ACCIDENTS WITH FATALITIES NEED TO OCCUR BEFORE SOMEBODY DO SOMETHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420228August 15, 2011
UNKNOWN OR OTHER, SUSPENSION
2002 TOYOTA SEQUOIA WAS FOUND BY MECHANIC TO HAVE FRAME RUST THROUGH. CONTACTED TOYOTA CORP. WITH NO RECALL STATED BY THEM, AND NO RESOLUTION OFFERED. FILED OHIO ATTNY. GENERAL COMPLAINT FILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419388August 14, 2011
STRUCTURE:FRAME AND MEMBERS
FRAME RUSTING THROUGH WITH AT LEAST ONE HOLE FOND, NOT THOROUGHLY CHECKED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419211August 12, 2011
STRUCTURE:FRAME AND MEMBERS
I AM THE OWNER OF A 2002 TOYOTA SEQUOIA WITH 186,000 MILES. ON JULY 19TH I PICKED UP THE VEHICLE FROM SOME MY REPAIR SHOP AFTER SOME ROUTINE MAINTENANCE (TIMING BELT REPLACEMENT). THE MECHANIC NOTED THAT '' WHEN CHECKING THE VEHICLE ON LIFT, FOUND FRONT FRAME ARCHES NEAR FEET RUSTED THROUGH AND CRACKED ALMOST A FOOT LONG ON BOTH SIDES.' I MADE AN APPOINTMENT WITH GRAPPONE TOYOTA IN CONCORD, NEW HAMPSHIRE AND ON JULY 21ST THEY CONFIRMED THE DAMAGE AND REPORTED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE DAMAGE IS CAUSED BY A DEFECTIVE FRAME DESIGN THAT ALLOWS WATER TO COLLECT AND NOT DRAIN. MY RESEARCH SHOWS THIS IS A KNOWN PROBLEM WITH THIS FRAME AS USED ON THE SEQUOIA AND TUNDRA. IT ALSO APPARENTLY WAS A PROBLEM ON THE TACOMA WHICH HAS A SIMILAR DEFECTIVE DESIGN. I CONTACTED THE TOYOTA US CORPORATE OFFICEBY PHONE ON THE 21ST AND WAS INFORMED THAT TOYOTA DOES NOT RECOGNIZE THE PROBLEM ON THE SEQUOIA AS REQUIRING ANY PROGRAM TO RECTIFY SUCH AS TOYOTA HAS REPORTEDLY DONE FOR THE TUNDRA AND TACOMA. GIVEN THE UNSAFE NATURE OF THE DEFECTIVE DESIGN, AND THE IMPLICATIONS SHOULD IT FAIL ON THE ROAD, I FIND THIS UNACCEPTABLE. I SUBSEQUENTLY TOOK THE VEHICLE TO A REPUTABLE WELDING SHOP WHO FOUND THE DAMAGE WAS MORE EXTENSIVE AND WELDED 21 INCH LONG PLATES ON BOTH FRAME ARCHES. HE CONFIRMED THAT THE DAMAGE WAS CAUSED BY A FRAME DESIGN THAT ALLOWED WATER TO ACCUMULATE IN THE FRAME AND CORRODE THE METAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417835August 7, 2011
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
SAME PROBLEM LIKE EVERYONE ELSE, TRACTION CONTROL, VSC, BRAKE LIGHT,AND ABS LIGHT ON. DEALERSHIP SAYS NO RECALL BUT THEY RECALLED ALL 2003 MODELS FOR THE SAME ISSUE. ABS COMPUTER MODULE. PART# 89541-0C050. VEHICLE LIGHTS ARE OFF WHEN VEHICLE IS STARTED, AFTER 2-3 MILES ALL THE LIGHTS COME ON THEN THE CAR IS HARD TO HANDLE DUE TO TRACTION CONTROL MAKING THE CAR UNSTABABLE. ALSO WITH ABS LIGHT ON, BRAKING IS VERY BAD. CONSTANT FIGHT TO KEEP THE VEHICLE STRAIGHT DURING BRAKING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417138August 4, 2011
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
2002 TOYOTA SEQUOIA VSC/ TRACTION CONTROL SYSTEM STARTED TO MALFUNCTION IN JUNE 2011 VEHICLE HAS 128,000 MILES. TOOK IT TO THE DEALERSHIP AND THEY SAID THAT IT NEEDS A NEW YAW RATE SENSOR @800.00DOLLARS. ALSO THAT THERE IS A CHANCE THAT THIS DOESN'T FIX THE PROBLEM THE SUV MAY NEED AN ECU AT A COST OF AN ADDITIONAL 900.00. THAT'S CRAZY!!!! THIS HAS HAPPENED AT ALL DIFFERENT RANGE OF SPEEDS. HAPPENING MORE OFTEN LATELY AND SEEMS VERY DANGEROUS WHEN ACTIVATES AND MAKES THE VEHICLE UNSTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415424July 27, 2011
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
2002 TOYOTA SEQUOIA BRAKE SLIPPERY AND SHAKE THE VEHICLE, THEN BOTH VSC AND TRAC OFF WARNING LIGHTS ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412349July 14, 2011
VEHICLE SPEED CONTROL
VSC/TRAC LIGHTS ARE ON, ENGINE LIGHT IS ON. TOYOTA DEALER TELLS ME THIS IS A COMMON PROBLEM WITH 2002 TOYOTA SEQUOIA BUT THERE'S NO RECALL. THE INTERNET IS FILLED WITH TOYOTA SEQUOIA OWNERS, 2003 MODEL, DEALING WITH REPEATED FIXES FOR THE VSC/TRAC LIGHTS AND ENGINE LIGHTS THAT COME ON AFTER 111,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410919July 7, 2011
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
I WAS DRIVING DOWN THE HIGHWAY AND OUT OF NO WHERE I STARTED SKIDDING AND MY STEERING WHEEL STARTED SHAKING. THERE WAS NOTHING ON THE ROAD, THE WEATHER WAS HOT AND DRY, AND I WASN'T SWITCHING LANES. SIMULTANEOUSLY THE "VSC TRAC" AND "TRAC OFF" LIGHTS CAME ON. MY FIRST INSTINCT WAS TO APPLY THE BRAKE, AND UPON DOING SO THE ABS KICKED IN. I PULLED OFF THE HIGHWAY TO LET THE CAR REST AND SO THAT I COULD CHECK EVERYTHING OUT. EVERYTHING APPEARED FINE, SO I CONTINUED ON MY JOURNEY. THE LIGHTS STAYED ON FOR THE REMAINDER OF THE 50 MILE TRIP, BUT NO FURTHER INCIDENT OCCURRED. WHEN I STARTED THE CAR THE NEXT MORNING, THE LIGHTS WERE OFF. I TOOK THE CAR TO THE DEALERSHIP AND THEY TOLD ME I HAD AN ECU SKID CONTROL FAILURE. UPON FURTHER INVESTIGATION I FOUND THAT THIS HAD HAPPENED AT LEAST FOUR TIMES PRIOR WITH THIS VEHICLE, STARTING WHEN THE CAR WAS ONLY TWO YEARS OLD AND HAD APPROXIMATELY 35,000 MILES. ALL FOUR TIMES THE CAR HAD BEEN TAKEN TO THE DEALERSHIP FOR INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410768July 6, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUIOA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS INSPECTED BY THE MECHANIC WHERE THEY ADVISED THE CONTACT THAT THE LOWER BALL JOINTS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS THEN CONTACTED AND THEY OFFERED THE CONTACT A REPAIR DEAL. THE FAILURE MILEAGE WAS APPROXIMATELY 253,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410758July 6, 2011
TRACTION CONTROL SYSTEM
THE VEHICLES VSC SYSTEM ENGAGES WHEN DRIVING DOWN THE ROAD IN DRY CONDITIONS LEADING TO A MOMENTARY LOSS OF CONTROL OF THE VEHICLE. THE BRAKES GRAB AND CAUSE YOUR VEHICLE TO SWERVE TO THE LEFT SIDE. THIS HAPPENS OUT OF THE BLUE WITH NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409205June 28, 2011
TRACTION CONTROL SYSTEM
2002 TOYOTA SEQUOIA VSC TRACTION CONTROL. ANTI-LOCK BRAKING SYSTEM ENGAGES SUDDENLY WITH POWER LOSS AND FRONT END VIBRATION. VEHICLE STABILITY CONTROL AND TRACTION CONTROL LIGHTS ILLUMINATE ON DASH. ABS AND VSC LIGHTS REMAIN ON (ABS AND STABILITY CONTROL THEREFORE DISENGAGED) AND CANNOT BE TURNED BACK ON BY OPERATOR. WHEN VEHICLE IS TURNED OFF, SYSTEM APPEARS TO RESET, BUT THE PROBLEM REPEATS AFTER RESTARTING AND DRIVING SEVERAL MILES. PROBLEM IS OCCURRING MORE FREQUENTLY AND APPEARS THERE ARE MANY OTHER FOLKS HAVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405934June 10, 2011
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ANTI-LOCK BRAKING SYSTEM ENGAGES SUDDENLY WITH POWER LOSS AND FRONT END VIBRATION. VEHICLE STABILITY CONTROL AND TRACTION CONTROL LIGHTS ILLUMINATE ON DASH. ABS AND VSC LIGHTS REMAIN ON (ABS AND STABILITY CONTROL THEREFORE DISENGAGED) AND CANNOT BE TURNED BACK ON BY OPERATOR. WHEN VEHICLE IS TURNED OFF, SYSTEM APPEARS TO RESET, BUT THE PROBLEM REPEATS AFTER RESTARTING AND DRIVING SEVERAL MILES. PROBLEM OCCURRED TWICE TODAY, ON TWO SEPARATE DRIVE EVENTS WITHIN A 2 HOUR PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405657June 8, 2011
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I HAVE EXPERIENCED CHILLING AND DANGEROUS MALFUNCTIONS OF THE ABS, VSC/TRACK SYSTEM IN MY (OWNED SINCE NEW) 2002 SEQUOIA. THE "VSC/VSC TRACK" LIGHTS ILLUMINATE AND A DISCONNECT ALARM (BEEPING TONE) IS INITIATED. THE SYSTEM FAILURE PULLS THE CAR ABRUPTLY OFF COURSE. IMMEDIATE CORRECTION MUST BE MADE TO STAY ON THE ROAD. THIS HAS HAPPENED SEVERAL TIMES WITHIN THE PAST 6 MONTHS WITH THE SYSTEM AUTOMATICALLY RE-SETTING ITSELF AFTER TURNING OFF THE KEY AND RE-STARTING THE ENGINE. TODAY'S INCIDENT WAS THE MOST VIOLENT AND THE SYSTEM DOES NOT RE-SET. PROBABLY A GOOD THING. LOOKING AT USER COMPLAINTS ON THE INTERNET CAUSES ONE TO WONDER WHY THE PUBLIC HAS NOT BEEN PROTECTED BY THE NHTSA REQUIRING A RECALL. MY EXPERIENCE HAS BEEN TOYOTA DEALERSHIPS ARE TURNING THEIR BACKS ON THIS ISSUE. FOR SAFETY SAKE, THIS SHOULD NOT BE IGNORED!! I FIND IT HARD TO BELIEVE THAT WE CAN SPEND TIME AND MONEY TO PRESERVE A SALAMANDER IN THIS COUNTRY AND YET IGNORE A HIGHWAY SAFETY ISSUE SUCH AS THIS. THE COMPLAINTS ON THIS ISSUE HAVE BEEN MANY AND AROUND FOR A WHILE. SO MANY OF US OUT HERE ARE REACHING OUT TO YOU FOR HELP. PLEASE HELP BY CONSIDERING A RECALL ON THESE VEHICLES. VERY TRULY YOURS,...AN EXPERIENCED AUTO MECHANIC, LICENSED AND EXPERIENCED (A&P) AIRCRAFT MECHANIC, GULFSTREAM 550 SAFETY & STANDARDS PILOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404037June 1, 2011
VEHICLE SPEED CONTROL
UN SAFE 2002 SEQUOIA VSC TRAC, VSC OFF HAVING SOME PROBLEM WITH YOUR SEQUOIA VSC TRAC SENSOR LIGHTS TURNING ON AND OFF AND HEARING GRINDING NOISE WHEN IT AUTO-ENGAGE AND DISENGAGE, THIS IS A COMMON PROBLEM THAT MANY SEQUOIA OWNERS HAVE EXPERIENCE. LIGHT CAME ON WHILE DRIVING ON HARD AND FLAT ROAD AND LOSE POWER ALMOST GOT STRUCK BY A VEHICLE DRIVING BEHIND ME UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402588May 24, 2011
TRACTION CONTROL SYSTEM
PROBLEM WITH VSC SENSOR ENGAGING WHILE DRIVING BOTH IN THE CITY AND ALSO HIGHWAY. BASED ON INFORMATION OBTAINED FROM THE DEALERSHIP, THIS IS A KNOWN ISSUE WITH TOYOTA SEQUOIAS. I CONTACTED TOYOTA ON TODAY TO DETERMINE IF THIS IS INFACT A KNOWN ISSUE WITH TOYOTA SEQUOIA WHY HAS THERE NOT BEEN A RECALL. TOYOTA INDICATED THAT THEY WOULD NOT BE KNOWLEDGEABLE OF THE NUMBER OF CASES CONCERNING THIS MATTER AND THAT THERE CURRENTLY WAS NOT RECALL FOR THE YAW RATE SENSOR WHICH THE DEFECTIVE PART. WHILE I AM AWARE OF THE NUMEROUS OTHER PROBLEMS IDENTIFIED WITH TOYOTA CARS, IT IS QUITE ALARMING AS TO THE PERFORMANCE OF MY VEHICLE DUE TO PROBLEM WITH THIS SENSOR. THE SENSOR ENGAGES FOR NO SPECIFIC REASON. WHILE CONVEYING THIS CONCERN TO TOYOTA, THERE WAS NOT MUCH SATISFACTION OFFERED EXCEPT THAT THE ISSUED WOULD BE LOGGED AND I RECEIVED A CASE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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