Toyota RAV4 Complaints (2024)

207 consumer complaints on file.

#11627412November 26, 2024
VISIBILITY
The contact owns a 2024 Toyota Rav4 Prime. The contact stated while driving at approximately 45 MPH, there was an abnormal explosion coming from the roof of the vehicle. The contact then became aware that the panoramic sunroof had shattered without impact. An unknown local dealer was notified of the failure and referred the contact to the Insurance Company for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627159November 25, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, ENGINE
Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by fire Dept requiring jaws of life and removing windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11624921November 13, 2024
EXTERIOR LIGHTING
The contact owns a 2024 Toyota Rav4. The contact stated while driving at approximately 10 MPH, the headlights failed to properly illuminate the road above the hood level, nearly causing the vehicle to strike a pedestrian on the passenger's side of the vehicle. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle was operating as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 100.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11624321November 9, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, ENGINE
Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by Fire Dept requiring jaws of life and removal of windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11622587October 29, 2024
UNKNOWN OR OTHER
Unknown I was taking a sharp right turn into a parking spot next to another vehicle. My foot on the brake I was just stopped in the spot and the vehicle lunged forward and ran into a brick wall
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11622545October 29, 2024
UNKNOWN OR OTHER
I was traveling on the interstate this morning, driving approx 70mph in 55 degree weather when the sunroof exploded and glass shattered everywhere inside my vehicle. The sunroof was closed at the time, and the interior cover was opened, so the glass was all over me and the inside of the car. There were no other vehicles near me and no evidence of a rock or other debris hitting the car. I have filed a claim with my insurance company however I see online that there are several other cases against Toyota RAV4 vehicles who have experienced the same issue. It was an absolutely terrifying situation and thankfully I didn't hit another car or hurt anyone else in the process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622532October 29, 2024
STRUCTURE:BODY:HOOD, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2024 Toyota Rav4. The contact stated while starting the vehicle, the hood was shuddering significantly. Additionally, the contact stated while driving at various speeds, the hood shuddered and rose continuously while remaining closed. The contact pulled over to the side of the road each time the failure occurred due to safety concerns. The contact stated that the failure had reduced the ability to pay attention to the road while driving. The dealer was notified of the failure and informed the contact that it was a known issue. The manufacturer was notified of the failure and informed the contact that the failure occurred because the hood was no longer made with metal material but with aluminum material. The manufacturer referred the contact to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621461October 23, 2024
WHEELS
- Passenger side rear tire failed - Tire is at dealer and available for inspection - Extremely dangerous situation, tire failed on a section of interstate highway under construction. Only 2 lanes available and they were narrower than normal width. Part of the shoulder was converted to driving lane so almost no shoulder to pull off on. The incident happened on a Sunday afternoon and interstate was extremely busy with weekend traffic. My wife was extremely lucky not to be involved in a serious accident. - Tire has not been inspected by anyone other than the car dealer - If the tire pressure warning light came on it wasn't noticed. There were no symptoms or warnings prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621381October 22, 2024
FUEL/PROPULSION SYSTEM
After parking car in driveway, a puddle of fuel is left directly under fuel tank. Girlfriend thought it was ac condensation. I stuck my finger in puddle and smelled the gasoline. Girlfriend is taking car to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619857October 15, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
This incident occurred on the morning of [XXX]. I was driving my new, 2024 Toyota RAV4 hybrid on the highway (it has less than 20,000 miles on it). There were no vehicles or other obstacles or road debris of any kind near me. I suddenly heard an incredibly loud, explosive sound. It was like a gunshot or as if a body had fallen on my roof. I then heard the noise of wind. My sunroof had exploded. Fortunately, I had the sunroof and the interior screen closed, so glass did not fall into my car. Once I was able to pull over, I examined the sunroof to find it had shattered and there was no indication of anything falling on or colliding with it. I took two photos and proceeded slowly to the Toyota dealer (Ourisman Toyota in Richmond, Va.) where I purchased the car brand-new/off-the-truck in February 2024. The dealer stated that they would not cover glass, including a spontaneously exploding sunroof on a new car, and so I am required to pay out of pocket. Although fortunately I was able to keep control of my car and was not injured, this was a serious and dangerous event. (Note, I was unable to upload the photos below, but have them available.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618891October 9, 2024
UNKNOWN OR OTHER
Main infotainment display doesn't switch to night/dark screen even though the settings is set to automatic mode. As a result the display is extremely bright especially in dark and rural areas blinding the driver. It caused me to hit a curb and blow a tire. I went to a Toyota dealer 3 times but they didn't not fix it. This occured on August 13 2024 at around 9:30 PM. I filled a complaint with TOYOTA but every time I called they promise they will address the issue but it's now 2 months and they have not done anything. I am not sure what to do next but the display remains an issue .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11618615October 8, 2024
STRUCTURE:BODY
Brand new vehicle recently purchased 9/28/2024 at the Dealership, Toyota of AA, Michigan. While driving at highway speeds greater than 70 mph, the flimsy hood balloons/bubbles up and starts flexing visibly and violently with almost 2 inch amplitude waves and looks like it wants to become unlatched and slam into the windshield. Pretty scary! This is definitely a safety risk that raises the fear in me of a potential serious crash. Vehicle dropped back at the Dealership 10/7/2024 for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618422October 7, 2024
SERVICE BRAKES
I was pulling into a parking space at work and went to break to park and my car accelerated up a hill. After I released my foot from the break,and tried pumping the break the car eventually decelerated and I was able to come down off the hill to park. I had damage to the passenger corner panel and had to file and insurance claim for repairs. I called the dealership and they said they had not heard of any type of issues with breaks on this model and to file an insurance claim and they would inspect the vehicle for default.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11617118September 29, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 3 separate occasions, when pulling out into traffic, the car wrongly senses oncoming traffic as being too close and slams on the brakes once you're out in a lane, preventing acceleration and leaving you stuck and at risk of being hit from oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616626September 26, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES
The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while driving into a parking speed at a low rate of speed, the contact pressed the brake pedal to stop but the vehicle suddenly experienced unintended acceleration. The contact indicated that the vehicle accelerated forward and crashed into the parked vehicle ahead. During the incident no injuries were reported and a police report was taken at the scene. The vehicle was later driven to the local dealer. The cause of the failure was not determined and the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11615426September 19, 2024
ELECTRICAL SYSTEM
The contact owns a 2024 Toyota Rav4. The contact stated that while attempting to start the vehicle, several alarms were activated. The vehicle was started on the third attempt; however, the failure recurred. The vehicle was not taken to an independent mechanic or dealer. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612098September 2, 2024
TIRES
225/60/18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611262August 27, 2024
VISIBILITY/WIPER
Panoramic moon roof exploded while driving with no impact to the glass. The explosion sounded like a gun shot inside the car. This sudden explosive noise put the driver, and all other vehicles on the road, in danger due to the panicked reflex of the driver. Upon inspection, it's evident that the glass shattered along all 4 edges rather than from a single point of impact. This would indicate an issue with the glass, the installation, or both. Vehicle was taken to dealer and customer was told it would not be covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609584August 20, 2024
UNKNOWN OR OTHER
I just purchased a 2024 Toyota RAV4 SE Hybrid in March 2024 at Summit Toyota in Akron, Ohio. On [XXX], the A/C was not blowing cold air and was making loud noise when turned on. I made an appointment for the car to get checked. Our RAV4 has approximately 3200 miles and is used by my wife sparingly around town. Summit Toyota called me on 8-19-24 and said there was damage to the compressor from “possibly” a rock. They said it would not be covered under the warranty. The total cost is around $1.250.00. We currently have a 2020 Highlander and many other Toyotas before our current ones. We decided to purchase this RAV4 because we wanted the reliability of a Toyota. After today’s assessment from Summit Toyota that this was “possibly” caused from a rock then there must be a design flaw in the grate opening size. This is a safety concern if rocks/road debris can damage components of the vehicle this easily. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608693August 15, 2024
UNKNOWN OR OTHER, SERVICE BRAKES, SUSPENSION
I have owned vehicle for 3 months. Noticed loud banging sound whenever brakes are applied at low speeds, on rough bumps/rough road. At times banging is loud enough to sound like vehicle hit something. No issues with braking currently. Not sure if noise is from ABS but sound is coming from front and back. Toyota inspected vehicle and said sound is the ABS activating..."totally normal for newer hybrids and no fix at this time...test drove other 2024 Rav4 Primes and all had same noise". TAS#242180433. No accident/incident to report at this time, however noise is loud enough to cause uneasiness while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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