Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

#11625508November 15, 2024
ELECTRICAL SYSTEM
I have been told by the Toyota Arapahoe dealer that the DCM in the car is bad. All the services the DCM supposedly provides have NEVER worked on the car, leading me to believe it has been faulty from day one. These include all safety assistance features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624987November 13, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, STRUCTURE:BODY
Initially thought a seal on the windshield was faulty, so contacted the business who replaced the windshield. Business owner came to owner’s house Mon, Nov 4, 2024. He did a thorough inspection of all areas where water was identified by owner (dash, under the dash, on the driver side floor) and confirmed it was not the windshield. He then inspected the roof rack and determined the roof rack was defective and leaking water from the ceiling of the vehicle, down into the dash, and ultimately onto the floor. He recommended contacting Toyota because this was a known issue. By 12pm on Mon, Nov 4, 2024 owner contacted Toyota alerting them to the issue. An appointment was made to bring the vehicle in for inspection on Mon, Nov 11, 2024. Owners do not have a garage or carport, so a canopy was pitched over the car in an effort to prevent any further water damage and moisture absorbing canisters were placed in the car. The vehicle was not driven in the rain during the period after first noticing the leak and bringing it in to the dealership. Evidence of Electrical Damage: On Friday, November 1, 2024 the driver side seat became extremely hot, to the point of needing to pull over and turn the car off. The seat heater was not turned on at any point during this time. On Saturday, Nov 9, 2024 and Nov 11, 2024 while driving on the highway, the car (normally driven in Eco Mode) unexpectedly switched into Mud&Sand mode and all safety features switched off. Owner was unable to manually override this occurrence. The “Normal” button did not work. After a few minutes, the vehicle switched into the default setting and owner was able to put it back into Eco Mode. On Nov 11, 2024 owner brought vehicle into Toyota for diagnostics. Owner requested that the electrical components also be inspected and was told it was not covered under the Customer Support Program.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622773October 30, 2024
ENGINE
Engine maintenance required when AC is turned on. This is an issue with the coolant by pass valve, many rav4 owners have reported but a recall has not been established
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621662October 24, 2024
ENGINE
My coolant bypass valve gave out and Toyota is insisting it’s not covered under warranty my 10 year warranty. Toyota knew there was a defect and didn’t tell consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620817October 19, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
I was stopped at a red light. When the light turned green and I pressed the gas, the engine sputtered and almost shut off. Just before I came to a stop, the engine revved up and the vehicle accelerated. The uneven acceleration is concerning. I recently replaced the gas cap and serviced the fuel system, which leads me to believe there is a defect with the engine. Later in the day, the check engine light went on and AWD system, cruise control, and lane assist were disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620818October 19, 2024
ELECTRICAL SYSTEM
A distracting message “a connected device is not supported” flashes on my console screen every 10 seconds. This occurs when there are no device or cable connected. It blocks the clock and driving directions if I am projecting them through CarPlay. The SOS emergency system lights flash back and forth from red to green.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620195October 16, 2024
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Toyota has a coolant control valve problem on the RAV4 that it has known is a problem but will not issue a technical service bulletin or recall. It is only covered by the extended warranty. Any other is 800 dollars out of pocket. The warning ⚠️ on the dash blocks the speed indicator and cannot be cleared until the fix is made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620267October 16, 2024
ENGINE, UNKNOWN OR OTHER
A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. The car then ran hot and started jerking. I took it to autozone for them to look and could not find anything, I had a mechanic come over to look at it, and he couldn't find anything either. I sent it to Toyota Wolfchase in Memphis TN. Who has stated it will be two or three days before they can even look at it. This seems to be a common problem with Toyota cars yet there's no recall I have seen numerous complaints on Google Reddit, TikTok, and more. I called corporate to make a complaint and they said they don't see any complaints which I know is not true
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619505October 12, 2024
ENGINE
In July of 2023 at only 23K miles but out of warranty coverage, I received the Engine Maintenance Required warning for the failure of the Coolant Bypass Valve. I took it to the dealership (Alamo Toyota in San Antonio, TX) and they said it needed to be replaced and would not be covered under warranty. They quoted over $850 to do the replacement but the part was on national backorder. After returning home I started doing research and found that this is happening at a very high rate and thus there is obviously a defect to this part. Toyota should be treating this is a defect, fixing the issue and providing the fix as a recall fix. I should not have to pay near $1000 to replace a defective part with another defective part that will most likely fail again. Since I am a very low mileage driver, from July 2023 to now I have only driven 4K miles, I have not replaced the part but continually monitor the engine temperature and for any coolant leakage. I know there is now a class action lawsuit but shouldn't the NHTSA get involved due to the number of failures on RAV4s and Corollas and the lack of responsibility being taken by Toyota?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618988October 9, 2024
ENGINE, UNKNOWN OR OTHER
When I was driving the car to work the automatic system (malfunction ) failed to restart in red light, i have to stop to restart (Awd malfunction } says to take to the dealer, I was driving back tothe dealership , they are saying car had zero coolant in syystem, raditor was leaking engine overheat to blow head gasket, a week before i was taking car dealership to state inspection and found only one issue that was back brake to change, no leak nothing they found, now i spent $7679 dollars to fix it i had all the proof what the dealerships try to say from the begining even I fixed, i am trying get rid of the vehicle now , it isonly 47454 miles when the incident happend.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616751September 26, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
[XXX] - Driving my 2019 Rav4 Hybrid Se nearing [XXX] [XXX] traveling 25-30mph suddenly felt like car was moving faster, stop sign came up fast, slammed on brakes with 0 effect! Yelled [XXX]? as I shot across the highway, down the shoulder, coming to rest against a couple small trees. No air bag deployed, wearing seat belts of course, still bumped head on ceiling causing small laceration, neck trauma, and Dr found I had also suffered a Vitreous Detachment (eye). Did not lose consciousness. Vehicle damage appeared to be front left corner but enough underneath to total vehicle. Very fortunate no other vehicles involved and that debris brought car to a stop instead of a big tree or wall. Two witnesses heard brakes... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11614810September 16, 2024
SERVICE BRAKES
The brake caliper remain stuck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614965September 16, 2024
ENGINE
The coolant bypass valve has leaked. It is available for inspection upon request, however this seems to be a larger ongoing problem across the country with this make, model and year. The check engine light did go on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613661September 9, 2024
ENGINE
The “Engine Maintenance Required” light came on, indicating issues with the coolant valve. This is become a common issue with the RAV4. If this is becoming a common issue for owners, it needs to be looked into!! I commute and my engine can overheat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613427September 9, 2024
ENGINE, SERVICE BRAKES
Engine: I got the 100k engine maintenance done. I replace my coolant and got an oil change. The engine maintenance required warning is still on my dashboard and will not go away because the diagnostic reader states I need a new coolant bypass valve. This is not apart of the factory maintenance, alot on rav4 owners are dealing with this, and it is very pricey. I think it is best for this type of situation to be recalled. Brakes: I got my front brakes replaced and I had issues with my front calipers. My mechanic said both calipers had holes in them and caused my brake fluid to leak which has affected my braking alot. It takes a long time to brake and I’ve experienced this even after I’ve paid alot of money to get my driver said caliper replaced, still need to get my passenger side replaced. My mechanic only uses toyota brand supplies so I’m not sure why there isn’t any longevity in the quality of supplies. I’ve only had the vehicle for 2 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613162September 7, 2024
ENGINE, ELECTRICAL SYSTEM
Defective coolant bypass valves on my 2019 Toyota RAV 4 have caused coolant to leak out of my vehicle’s closed-loop coolant system, harming its ability to properly regulate engine temperature. Eventually the message “Engine Maintenance Required Visit Your Dealer” appeared on my dashboard indicating an issue with the engine. An internet search of this error message on the 2019-2023 Toyota RAV4 and Corolla models shows this is a widespread defect, affecting hundreds of Toyota owners. A class action lawsuit has been filed against Toyota regarding defective coolant bypass valves in the 2019-2023 Toyota RAV4 and Corolla models [XXX] et al. v. Toyota Motor Sales, U.S.A., Inc) but Toyota has still not addressed this defect with a recall. Attached is a copy of the mechanic invoice I just paid to replace the defective coolant bypass valves on my 2019 RAV4 as the engine was not maintaining temperatures appropriately and in risk of total engine failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612445September 3, 2024
ENGINE
My 2019 Toyota RAV4 had been making a loud noise at random intervals when driving at high speeds such as freeway speeds. The dealer said they could not reproduce the issue. A couple years later at around 65000 miles my engine maintenance required message came up and would not go away. I took my vehicle to get the code read and there were no codes. I kept smelling fuel or different unpleasant smells when driving the vehicle. The engine maintenance required notice would turn on every single Time I used the AC. I later went to the Toyota dealer and they said the coolant bypass valve had been leaking and causing the engine maintenance notice to come up. This is a new vehicle that has been maintained properly and rarely driven far. The part and labor was $824.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612290September 3, 2024
ENGINE
Coolant valve failed ($700)shortly after warranty ended; extended warranty did not cover repair. Coolant valve then caused harness to be unusable causing for a $4500 part replacement to be required. During the whole process the Toyota dealership maintenance told me that the engine repair required alert was for normal maintenance and directed me to continue driving with it until my scheduled service every time after speaking with three different people and a mechanic at the dealerships maintenance shop. I was then told after bringing in the car that I could leave although the alert was still present. Finally after the maintenance supervisor looked at my car I was told it was not safe to have been driving. Toyota made a faulty part that they expected to break and still put it in vehicles. They then are not even aware/ do not acknowledge this widespread issue in 2019 and 2020 rav-4s and Carrolas. This defective part can cause the engine to have catastrophic issues as I was later told by the maintenance manager at a Toyota dealership. However, Toyota is leaving car owners and leaders out of thousands of dollars in repairs and not acknowledging or warning customers of a dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611776August 30, 2024
ENGINE
I got an alert on my screen that would not go away. It said Engine Maintenance Required.” Went to auto one & there was 0 diagnostics associated with any codes. The guy said that it is the coolant bypass valve and that there is a class action in the works. He said most places charge $600 - $700 to replace and to hold on to my receipts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611410August 28, 2024
ENGINE
Out of the sudden, the engine light started to display a message to check engine and overheating of this took place continuously. My Rav 4 only has 70k miles and I got it pre-certified from the dealer. This error is the Coolant Bypass Valve. This Valve is connected to a radiator hose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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