Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#10979703April 20, 2017
ENGINE
DURING COLD START AND SOMETIMES WARM START, THE ENGINE MAKES A 2-3 SECOND RATTLES COMING FROM THE CAM GEARS DUE TO LACK OF OIL LUBRICATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979057April 18, 2017
UNKNOWN OR OTHER
I GOT A RECALL NOTICE SEVERAL MONTHS AGO. I CALLED THE DEALERSHIP AND TOYOTA EVERY MONTH TO SCHEDULE THE RECALL SERVICE, BUT THEY ALWAYS SAY THAT THEY ARE WAITING FOR PARTS (LOWER EXTENSION ARM). THIS IS AN EMERGENCY SAFETY RECALL, YET THE SERVICE CAN'T BE DONE FOR AT LEAST 4 MONTHS. A LOT OF THINGS COULD HAPPEN IN THIS PERIOD OF TIME. I HAVE TO DRIVE IT AND I AM VERY MUCH CONCERNED. THIS IS TOTALLY UNACCEPTABLE. PLEASE HELP ME TO RESOLVE THIS PROBLEM. MANY THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978616April 15, 2017
SUSPENSION
SAFETY RECALL 16V-596 RLSA #1 WHY ARE PARTS NOT AVAILABLE AT PECHELES OF WASHINGTON NC. LAST ADVISEMENT FROM PECHELES OF WASHINGTON WAS ON 4/14/2017 NO INDICATIONS OF REAR END FAILURE AS OF 4/15/2017 LAST SERVICED JAN 10 2017 AT PECHELES OF WASHINGTON NC AT MILEAGE 52463. RECEIVED RECALL NOTICE ON 10/25/16 AT MILEAGE 51607.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971956April 11, 2017
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL MADE A METAL TO METAL GRINDING NOISE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN MIDDLE SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971144April 7, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 05/03/17 *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970100April 3, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE FELT LIKE IT WAS FISHTAILING. THE CONTACT MAINTAINED CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THEY WOULD HAVE TO INSTALL REAR TOW ADJUSTMENTS ON BOTH REAR SIDES OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SERVICED PER A REAR SUSPENSION RECALL IN AUGUST OF 2014; HOWEVER, THE REMEDY FAILED. THE INDEPENDENT MECHANIC STATED THAT THE RECALL REPAIRS CAUSED THE VEHICLE TO NOT HAVE A REAR END ALIGNMENT AND CAUSED UNUSUAL WEAR AND TEAR ON THE REAR TIRES. SINCE SEPTEMBER OF 2016, THE CONTACT HAD TO REPLACE THE REAR TIRES THREE TIMES. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969376March 29, 2017
ENGINE
SINCE I PURCHASED THIS VEHICLE IN SEPT.2006 I HAVE HAD TO REPLACE 6 IGNITION COILS. #4 HAS BEEN REPLACED TWICE AS OF YESTERDAY MARCH 28,2017. THE PROBLEM FIRST BEGAN IN 2010. I BELIEVE THIS IS A SAFETY CONCERN DUE TO THE FACT THAT WHEN THIS ISSUE ARISES MY CRUISE CONTROL DISENGAGES AND ANY VEHICLE FOLLOWING BEHIND WILL SEE NO BRAKE LIGHTS AND MAY REAR END THE VEHICLE. THE VEHICLE ALSO BECOMES SLUGGISH AND WILL NOT RESPOND LIKE IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967956March 23, 2017
ENGINE
WE HAVE A 2007 TOYOTA RAV 4 THAT HAS BEEN EXPERIENCING EXCESSIVE OIL CONSUMPTION PROBLEM FOR AT LEAST THE PAST TWO YEARS. WE HAVE BROUGHT IT IN THE OUR MECHANIC ON MULTIPLE OCCASIONS AND ALSO TO THE DEALERSHIP. THERE WAS A RECALL NOTICE LAST YEAR AND WE HAD THE REQUIRED TESTING DONE TWICE IN FEBRUARY AND MARCH OF 2016 BY THE DEALERSHIP AND THEY CLAIMED THE CAR PASSED THE TEST AND WAS NOT DEFECTIVE. HOWEVER THE PROBLEM CONTINUES TO HAPPEN. THE WE HAVE AN EXTENDED WARRANTY ON THE CAR AT THE TIME OF THE TESTING WHICH HAS ONLY JUST EXPIRED IN OCTOBER 2016. THIS PROBLEM WAS IDENTIFIED PRIOR TO THE EXPIRATION OF OUR WARRANTY BUT TOYOTA CLAIMED THERE WAS NO PROBLEM WITH THE VEHICLE. WE HAVE ALWAYS FOLLOWED THE MANUFACTURERS SUGGEST MAINTENANCE SCHEDULE AND HAVE THE SERVICE RECORDS IN OUR POSSESSION. IN THE LAST YEAR TO 18 MONTHS TO TWO YEARS WE WOULD HAVE TO BRING THE CAR IN MORE FREQUENTLY THAN THE MFG RECOMMENDED SERVICE SCHEDULE, AS IT WAS NOT MAKING MORE THAN 2000 MILES BEFORE THE CHECK OIL LIGHT WOULD COME ON. MOST RECENTLY AS LITTLE AS 1200 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967090March 19, 2017
SUSPENSION
THERE HAVE BEEN TWO SAFETY RECALLS ON THE REAR LOWER SUSPENSION ARMS OF 2006 TO 2011 TOYOTA RAV 4S. I HAD BOTH RECALL REMEDY PROCEDURES PERFORMED ON MY VEHICLE. THE SECOND RECALL REMEDY INVOLVED SEALING THE ADJUSTABLE SUSPENSION ARMS WITH AN EPOXY WHICH MAKES THEM NON-ADJUSTABLE IN THE FUTURE. I HAD THIS PERFORMED 6/4/14. THIS REMEDY ALSO RENDERS THE REAR WHEELS UNABLE TO BE ALIGNED. THEREFORE, IF THE REAR WHEELS GO OUT OF ALIGNMENT, THE REAR SUSPENSION HAS TO BE REPLACED. SO INSTEAD OF A $60 ALIGNMENT CHARGE, THE CUSTOMER IS NOW SUBJECT TO A $480 REPLACEMENT CHARGE EVERY TIME THEIR CAR NEEDS REALIGNMENT. I PUT NEW TIRES ON MY CAR ON 12/19/2014. ON 1/1/17, MY MECHANIC NOTICED OUTER EDGE TIRE WEAR ON BOTH REAR TIRES SUGGESTING AN ALIGNMENT ISSUE. ON 1/18/17, SEARS CONFIRMED ONLY REAR WHEELS OUT OF ALIGNMENT. ON 1/27/17, LOCAL TOYOTA DEALER CONFIRMED REAR WHEELS OUT OF ALIGNMENT AND SAID $480 REPLACEMENT OF REAR SUSPENSION ARMS WAS ONLY SOLUTION. THE LOCAL SERVICE MANAGER SAID THEY NEW THERE WOULD BE PROBLEMS WHEN THIS RECALL REMEDY WAS PUT INTO PLACE BY TOYOTA. MY REAR TIRES WERE RUINED AT 24,000 MILES. I ASKED TOYOTA TO PAY FOR THE REPLACEMENT (CASE NO. 1701201908). THEY REFUSED AND SAID IT WAS A DECISION MADE AT THE US REGIONAL MANAGER LEVEL THAT WAS ACCEPTED BY TOYOTA NATIONAL. I REPLACED ALL 4 TIRES AND THE REAR SUSPENSION ARMS. I OPTED FOR AFTER MARKET ADJUSTABLE REAR ARMS AT A COST OF $222 PLUS ALIGNMENT. I ASSUME I AM NOW AT MORE RISK ON THE HIGHWAY. TOYOTA FORCED THIS DECISION BY PROVIDING A NON-ADJUSTABLE SOLUTION FOR A FAULTY ADJUSTABLE PART. THEIR DECISION NOW COSTS CUSTOMERS $480 EVERY TIME THEY NEED A $60 ALIGNMENT. MY CAR WAS DRIVEN ONLY ON NORMAL PAVED ROADS AND HIGHWAYS. THIS IS UNFAIR TO CUSTOMERS AND PLACES CUSTOMERS LIKE ME A HIGHER RISK IF THEY ARE UNWILLING TO PAY THE REPLACEMENT COST. I ALSO CALLED NHTSA AND STARTED COMPLAINT (REF. 1063186, BEAU).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959500March 8, 2017
ENGINE
OIL CONSUMPTION OF MORE THAN 2 QUARTS IN A WEEK. PURCHASED VEHICLE USED FROM TOYOTA DEALERSHIP OCTOBER 2016. THIS VEHICLE IS USED FOR SCHOOL AND GOING TO ATLANTA FOR APPOINTMENTS OVER 50 MILES FROM MY HOME.FILED A CLAIM WITH TOYOTA BUT WAS TOLD THAT I WAS OVER THE 10 YEAR MARK BY 2 MONTHS HAVENT REACHED THE 150,000 MARK YET JUST AT 135,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958903March 6, 2017
SUSPENSION
THE REAR SUSPENSION SOUNDS LOOSE. TWO MONTHS AGO DESERT TOYOTA, IN TUCSON, SUPPOSEDLY ORDERED THE RECALLED REAR LOWER SUSPENSION ARMS. I AM STILL WAITING FOR THEIR PARTS. TODAY THEY TOLD ME IT WOULD BE ANOTHER TWO MONTHS. I THINK THAT IS UNACCEPTABLE. WHATEVER YOU CAN DO TO EXPEDITE THE SOLUTION WOULD BE APPRECIATED. [XXX] [XXX] OR [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958347March 3, 2017
ENGINE, VEHICLE SPEED CONTROL
CAR HAD BEEN USING EXCESSIVE OIL.WHILE I WAS DRIVING ON INTERSTATE, CRUISE CONTROL FAILED ,WARNING LIGHTS CAME ON , STARTED FLASHING AND THEN CAR QUICKLY LOST ALL POWER. BARELY GOT OFF THE HIGHWAY ONTO THE RIGHT SIDE OF INTERSTATE. VERY DANGEROUS CONDITION EXISTS WITH THESE VEHICLES. I CONSIDER MYSELF LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954397February 14, 2017
UNKNOWN OR OTHER
DRIVER'S SIDE VISOR WILL NOT STAY UP. IT ALSO WILL NOT STAY IN PLACE WHEN PUSHED FORWARD TOWARDS THE WINDSHIELD. THE VISOR HAD BEEN SLOWLY DROPPING WITHIN 5 MONTHS. IT IS NOW AT A 45 DEGREE ANGLE FROM THE HEADLINER AND IT IS IN MY DIRECT LINE OF SIGHT WHILE DRIVING. IT IS DISTRACTING WHILE DRIVING AND OBSTRUCTS MY VIEW WHICH IS A SAFETY HAZARD. WHY HAS THIS ISSUE NOT BEEN ADDRESSED? FROM THE TOYOTA OWNER'S FORUMS THAT I HAVE BEEN READING, THIS IS ALSO BEEN A PROBLEM WITH OTHER YEARS AND MODELS DUE TO THE RIDICULOUSLY HEAVY VISORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954113February 12, 2017
STEERING
AUDIBLE CLUNK SOUND IN THE STEERING WHEN TURNING THE STEERING WHEEL. THE DRIVER CAN ALSO FEEL A KNOCK THROUGH THE STEERING WHEEL. I AM WORRIED THAT THIS IS A SAFETY ISSUE. THIS APPEARS TO BE A COMMON ISSUE FOR THIS MODEL AND YEAR (E.G., ABOUT 40 COMPLAINTS OF THIS KIND HAVE BEEN FILED FOR 2007 RAV4S ON CARCOMPLAINTS.COM). IT APPEARS TO BE RELATED TO THE INTERMEDIATE STEERING SHAFT; TOYOTA HAS FOR EXAMPLE ISSUED TSB 0318 08 TO ADDRESS THIS PROBLEM. ACCORDING TO OUR TOYOTA DEALERSHIP, IT IS DUE TO A SHAFT TOLERANCE THAT IS TOO LOOSE; THE CLUNK SOUND WOULD ONLY BE AN ANNOYANCE, BUT NOT A SAFETY CONCERN. GIVEN THAT THE STEERING IS CRITICAL FOR CONTROL AND SAFE OPERATIONS OF THE CAR, I FEEL THAT ANY NOISE IN THE STEERING MIGHT INDICATE A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED. WE BOUGHT THE CAR USED WITH 107874 MILES (FROM THE FIRST OWNER) ON 05/09/2014, AND NOTICED THE PROBLEM IMMEDIATELY DURING THE FIRST WEEKS OF USE. WE BELIEVE THE CONDITION HAD ALREADY EXISTED BEFORE WE PURCHASED THE CAR, BUT WE HAVE NO INFORMATION AT WHICH MILEAGE THE PREVIOUS OWNER STARTED TO NOTICE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949783February 6, 2017
STEERING
CONSTANT CLUNKING OF THE STEERING WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948371January 29, 2017
ENGINE
STARTING IN 2014, I HAD TO REFILL 1 QT OF OIL EVERY ~1200-1500 MILES DESPITE METICULOUS MAINTENANCE. AFTER RECEIVING A "WARRANTY ENHANCEMENT NOTIFICATION" LETTER FROM TOYOTA MOTOR SALES U.S.A., INC. ADDRESSING EXCESSIVE OIL CONSUMPTION, A FIRST OIL CONSUMPTION TEST WAS INITIATED AT A TOYOTA DEALERSHIP IN OCTOBER 2015 AND EVALUATED IN DECEMBER 2015. ACCORDING TO THE DEALERSHIP, THE CAR PASSED THIS TEST; OIL CONSUMPTION WOULD STILL BE WITHIN ENGINE SPECIFICATION. THIS WAS A SURPRISE, GIVEN THAT THE OFFICIAL MAINTENANCE SCHEDULE REQUIRES AN OIL CHANGE EVERY 5000 MILES, AND THAT THE PERMITTED OIL CONSUMPTION IN SUCH AN INTERVAL ACCORDING TO ENGINE SPEC. COULD LEAD TO SEVERE ENGINE DAMAGE, OR FAILURE. A SECOND OIL CONSUMPTION TEST WAS INITIATED IN SEPTEMBER 2016, AND EVALUATED EARLY DECEMBER 2016 BY THE SAME TOYOTA DEALERSHIP. THIS SECOND TEST CONFIRMED AN EXCESSIVE OIL CONSUMPTION, I.E. THE TEST HAD FAILED. I WAS TOLD THAT THE ENGINE WOULD BE REPAIRED UNDER THE WARRANTY ENHANCEMENT FREE OF CHARGE. SOON AFTER, I WAS INFORMED THAT THE ENHANCED WARRANTY PERIOD OF MY VEHICLE HAD EXPIRED 10/31/2016; THEREFORE, ANY COST FOR THE ENGINE REPAIR WOULD NO LONGER BE COVERED. CONSEQUENTLY, THE ENGINE REPAIR WAS CANCELLED. THE DEALERSHIP ARGUED THAT ALTHOUGH THE OIL CONSUMPTION TEST WAS INITIATED DURING THE WARRANTY PERIOD, THE CONFIRMATION OF THE CONDITION TOOK PLACE AFTER WARRANTY EXPIRATION. THE OIL CONSUMPTION TEST REQUIRES ME TO DRIVE 1100-1300 MILES BEFORE I CAN BRING THE CAR BACK TO THE DEALERSHIP FOR EVALUATION. THE DEALERSHIP RESPONDED THAT IT WOULD HAVE BEEN MY DUTY TO DRIVE THE REQUIRED MILEAGE BEFORE THE END OF THE EXTENDED WARRANTY COVERAGE. I CHECKED THE DETAILED CONDITIONS OF THE WARRANTY ENHANCEMENT AND FOUND NO WRITTEN STATEMENT MENTIONING THAT THE TEST HAS TO BE EVALUATED BEFORE THE WARRANTY EXPIRES; IT IS ONLY STATED THE TEST HAS TO BE INITIATED DURING WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947644January 25, 2017
ENGINE
OIL CONSUMPTION PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946440January 19, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A TIME FRAME OF WHEN THE PARTS WOULD BECOME AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944667January 12, 2017
ELECTRICAL SYSTEM
MY VEHICLE WAS PARKED IN A PARKING LOT BUT WHEN I WANTED TO OPEN THE DOOR, THE FOB WOULDN'T WORK. THE BATTERY HAD BEEN DEPLETED AND WHEN I REPLACED THE BATTERY, BY AAA, THE DASHBOARD LIGHTS STAYED ON EVEN AFTER I TOOK OUT THE KEYS FROM THE IGNITION. THIS CAN CAUSE THE BATTERY TO DIE AGAIN. I HAVE TO DISCONNECT THE BATTERY SO THAT THE LIGHT THAT STAYS ON WILL NOT DEPLETE THE BATTERY. THE CAR SHAKES BECAUSE THE POWER ISN'T GETTING TO THE RECEIVER VERY WELL. THIS IS A PROBLEM INSIDE THE ELECTRIC HUB. AT ANY MOMENT MY CAR CAN SHUT OFF BECAUSE THE ELECTRIC CURRENT ISN'T STABLE WHEN THE CAR IS ON. ONE OF THE FUSES OR SOMETHING ISN'T DISCONNECTING PROPERLY, CAUSING THE DASHBOARD LIGHTS TO STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939227January 3, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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