Toyota RAV4 Complaints (2024)

207 consumer complaints on file.

#11647572March 11, 2025
UNKNOWN OR OTHER
Moonroof spontaneously shattered, much like an explosion, while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647472March 10, 2025
UNKNOWN OR OTHER
Vehicle said steering power low and caused engine to shut off. Tried to crank several times and car would come on but would not crank correctly. I believe water got into the power steering due to it raining outside. This is the first time I have had this happen with my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646122March 3, 2025
AIR BAGS
SRS Airbag System Malfunction light came on. After I got gas for the vehicle and got in start up this error popped up. I heard this is a common problem with these vehicles please have a recall to fix the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645645February 28, 2025
TIRES, TIRES:SIDEWALL
My girlfriend's father was driving at normal driving speed on the highway when the tire blew out for no reason. There are multiple blown out sections of the tire on both the internal and external sides of the tire that would appear to be a structural failure. This was definitely not a puncture due to the failures completely around the entire circumference on both sides of the tire. The tire was inflated as per spec. This caused vehicle instability and was a dangerous situation so he had to quickly pull to the side of the highway. The tire is available for inspection. I have not yet taken the car or tire to the shop for inspection. There were no warning lamps or other symptoms prior to the blowout. The tire size is: 235 / 55 R 19 101V
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644543February 24, 2025
SERVICE BRAKES
While trying to stop on red light, I noticed break did not have enough strength and it was skidding a for second and break suspended message appeared on dash board. I went to Toyota dealership and they said if they can't replicate the problem, fee of $225 need to be charged. And I need to drive with them and due to time constraint, I had to return. I also mentioned about Toyota's voluntary recall on break which I found on Google but as I have not received any notice from them, I am not qualified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643312February 18, 2025
ENGINE
Engine block cracked at 3600 miles on a 74 degree day. At 5714 miles, vehicle had another issue of coolant loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642561February 13, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
It was raining and we drove about an hour, parked and shutoff car, went into the store, came back out and car would not turn on. Error message that came up was “Engine Stopped Sterring Power Low” This is a brand new car just bought last year. We kept trying to turn car on and error message kept coming up. Waited for tow truck and car ended up turning on. Looked online and it seems a lot of other people are having the same issue in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642140February 12, 2025
AIR BAGS, SEAT BELTS
Yo me desplazaba en mi vehiculo una FAV4 2024, cuando impacte con una malta de palma, chocando mi vehiculo de frente, lo cual las bolsa de aire no abrieron y choque contra el guía porque el cinturón de seguridad tampoco respondio lo cual me ocasionó lecciones de en la cara y la lengua
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11641665February 10, 2025
ENGINE
Oil leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641028February 6, 2025
ENGINE, STEERING
While parked car engine stopped and got a message that said “ Steering Wheel Power Low”. Windshield wipers had been on for a while. Car will not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638992January 28, 2025
UNKNOWN OR OTHER
I am experiencing (along with many other customers) software issues related to navigation. Toyota acknowledges the issue, wherein the head unit on the car gives bad gps data when it communicates with the phone via AirPlay. This causes the any navigation system to think that you’re in the wrong location. Symptoms include having the navigation think you’re not on the highway and it rerouting you every time there is an exit. I almost got into a car accident following erroneous routing. While it’s a software issue, (technically, the head unit is not clearing the memory in the onboard computer properly, there’s a memory leak) it makes the car undrivable and we bought it brand new. The most disappointing part is that Toyota says there’s no fix and we just have to live with it. We have 10.5 monitor that displays completely false and dangerous information. That’s like saying I buy an iPhone but my calling function on the phone doesn’t work and Apple saying your stuck with the faulty phone. Given the sophistication of a modern day car, I believe software problems are just as important as faulty brakes or airbags. In fact this issue is dangerous everytime you get in the car. I experienced this issue occurred when I was on the highway when I had no way to stop and could not rely on my navigation. It is so dangerous. It’s reprehensible that Toyota does not have to be held accountable for this. I don’t know what to do with my car. I don’t feel safe driving it. Just to be clear, my phone works on other Toyotas, so not a phone problem. I’ve also tried other phones on my car and all have the same problem. The master technician said he sees this commonly on cars but he has no fix. Toyota will not replace the head unit. They are unable to do anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638439January 24, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
While I'm driving 2024 RAV4 hybrid, driver side door suddenly got opened (it was looselu hanging itself without fully being opened so I immediately grabbed it). As the vehicle was in driving, all doors were locked, and yet the driver side door suddenly got unlocked, and I had to stopped the car. I was lucked I was not on freeway. This could have been a huge accident if it got fully opened. I tried to call Toyota to report this but as this was around 6:05pm, there were closed. Also, Toyota doesn't make it easy to report issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637122January 20, 2025
STRUCTURE:BODY:HOOD
Vehicle hood vibrates under both idle and driving speeds. At highway speeds or bumpy roads the vibration / flexing of the hood metal causes sun and light glare (like a strobe light effect) causing visual disturbances making it hard to stay focused on the road. There is no seal above the headlights which allows additional air under the hood - the faster the speed and / or windy conditions , the more the hood flexes and causes reflection to the drivers eyes. The easiest explanation is if the hood safety latch is engaged and you see the mood moving up and down prompting you to stall and see if the hood is loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634774January 8, 2025
VISIBILITY/WIPER
Windshield cracked by itself while pulling out from home garage. No visible signs of hit by foreign object. Cannot feel the crack with finger tips from inside or outside. Crack seems started from defroster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634364January 6, 2025
ENGINE, POWER TRAIN
The contact owns a 2024 Toyota Rav4. The contact stated that the vehicle was leaking oil. No warning lights were illuminated. The contact stated that after the first failure, the vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted, and the vehicle was taken back to the dealer and an undisclosed part was cleaned; however, the failure persisted. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632873December 28, 2024
UNKNOWN OR OTHER
I was stopped at a red light at an intersection, when a car pulled up next to me, and the driver rolled down the window to tell me my vehicle was on fire. I got out of my vehicle while the driver of the other car called 911. Brookline Police & Fire came, firefighters extinguished the fire, and one of the emergency services responders had a wrecker come & take the car away. The car was towed to Watertown, then collected by Safety Insurance, which got a repair estimate of $95,000. The car was deemed a total loss and is in the possession of the insurance company. When the vehicle caught on fire, it had 3,627.4 miles on it. I did not see any warning lamps, messages or other symptoms of the problem prior to the fire. My safety and the safety of others was at risk due to the sudden and unexplained fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11632906December 28, 2024
STEERING, ELECTRICAL SYSTEM
My 2024 Rav 4 showed a power steering level low message on my dash then powered off, after I was sitting in a parking lot for 10 mins in park, windshield wipers had been going that day. Tried restarting - vehicle did restart but seemed to have issues, was shaking slightly, let me drive for about a minute more in the parking lot then had a message showing to park in safe place and power steering level low and vehicle shut off again. Started vehicle about 15 mins later and everything was fine, did not experience issue again that day or next day so far. I feel I have an unreliable vehicle - what if this happened on the highway and my car just shut off in traffic, how dangerous this issue is. Several other complaints online also regarding use of windshield wipers and electrical power steering issues happening in correlation with one another. I took my vehicle to smart Toyota after this happened but no techs were left for day. Manager said power steering is all electrical / no actual fluid. I have appt with my Toyota dealership in town for next week but without the issues on my dashboard any longer (no error message on my dashboard now) I was told they don’t know if they’ll be able to find anything wrong. This is extremely upsetting and I worry about my safety and others that this is happening to. It is a serious concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631384December 18, 2024
ENGINE, STEERING, UNKNOWN OR OTHER
While sitting idle in the parking lot at work, I suddenly got a "engine off steering power low" warning on my vehicle. The check engine and power steering warning lights came on. I could no longer operate the vehicle. When trying to restart the vehicle, it started up but the entire vehicle began shaking and the engine shut off again. I have researched this problem on Toyota and Rav4 forums online, and this problem has been happening to a lot of Rav4 owners. I had the vehicle towed. Toyota claims that everything is fine and they cannot find the cause of the problem. Some owners have reported that water is getting into the engine because of a faulty lower area intake tube. One user said that Toyota specifically told them to make a complaint here so that is what I am going to do as well. I no longer feel safe operating the vehicle and I am in a constant state of worry while I am driving. Other owners have reported near misses/accidents because of this problem. There were no symptoms/messages/warnings before this problem suddenly happened all at once.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630687December 14, 2024
SEATS
Front driver and passenger electric seats have issues going back and forth and apparently to be bumpy not smooth like they should be
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629436December 7, 2024
UNKNOWN OR OTHER
1) Connectivity for hands free electronics usage, including but not limited to cellular communication and/or GPS. Vehicle and devices are available for inspection. 2) Routine disconnection by the vehicle causes inability to safely use directions from GPS and/or handsfree communication as mandated by state laws. The disconnection frequently, but not exclusively, happens while using the GPS function in unfamiliar and/or unknown areas. 3) The problem has not been reproduced, but has been confirmed by the dealership. The dealership has additionally confirmed that the manufacturer knows this is an issue but no fix is on the horizon. 4) The vehicle has only been inspected by the dealership. 5) There are no warnings before happens. It may reset itself after turning the car off and on, it may continue connecting and disconnecting, or it will go days without being able to stay connected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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