Toyota RAV4 Complaints (2020)

652 consumer complaints on file.

#11619713October 14, 2024
ENGINE
I have had an "Engine Maintenance Required" warning light on since I purchased the vehicle (used) and have had it checked out by my local mechanic and the Toyota dealer. It is due to the coolant bypass valve malfunctioning. Apparently this is an extremely common issue according to the class action lawsuit and should NOT be put on the customer to pay for this when my odometer has not even hit 60k. A recall needs to be issued for this once and for all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619658October 14, 2024
ENGINE, POWER TRAIN
Broken- Coolant bypass valve My safety was put at risk as the coolant bypass value broke leaking coolant over my cars electrical components and not keeping my engine cool. This could have resulted in my engine, overheating, exploding while operating the car and putting my life at risk. Also “engine maintenance alert” that couldn’t not be dismissed by the driver, obstructed the view of my dashboard. This problem was confirmed by the the Toyota dealership There is currently a class action lawsuit against Toyota for this specific issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618698October 8, 2024
ENGINE
Coolant Bypass Issue. Engine Maintenance and contact dealer on the dash board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618397October 7, 2024
ELECTRICAL SYSTEM
I replaced my battery a little over a year ago and have come back to my battery completely dead and unable to turn the engine over. The first time it happened my vehicle had sat for 4 days. It has done it sporadically and sometimes within 2 days of incidents. I have checked to make sure no components were left on to cause this issue. It has left me stranded multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618398October 7, 2024
SERVICE BRAKES, STEERING, SUSPENSION
Since I've owned the vehicle it has made loud squeaking, scraping, popping, and clicking noises in the suspension and steering. When I first turn the vehicle on and use the brakes they are very loud as if they are worn. I've had the brakes checked and the dealer said the brakes are fine. When I turn the steering wheel it makes a loud crunching rubbing noise that I can feel in the floor board. My vehicle is less than 5 years old and less than 60,000 miles. I've never had a vehicle made so many noises and it's terrifying to wonder if something is just going to break off or stop working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618285October 6, 2024
ENGINE, POWER TRAIN
The coolant bypass valve is needing to be replaced. The vehicle only has 52k miles and just happened after warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617674October 2, 2024
ENGINE
While driving with the air conditioner on a message appears on the instrument panel ENGINE MAINTENANCE REQUIRED. From researching this message on the internet it appears this is due to an engine coolant bypass valve problem. From this internet search it appears to be happening to many other peoples Rav4. The cost of having this valve replaced appears to be close to $1000. It appears that this problem is a common thing. Toyota needs to have a recall on this problem. Most people report this happening at various mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617360September 30, 2024
STRUCTURE:BODY
This vehicle is equipped with a power back door (PBD) that has begun to malfunction. March 29, 2024 was the first occurrence of the PBD malfunction when the opened back door would not fully close after clicking the appropriate button on the electronic key switch. There were no warnings that preceded the malfunction. The PBD would only close the back door a few inches before stopping. Additional clicks only closed it a few more inches and manual closing (requiring significant pressure) was required to fully close the door. Additional random occurrences of this PBD malfunction have happened over the past six months and have now become so frequent that on September 30, 2024 I turned off (via the multi-information display) the PBD function and must now resort to fully manual opening and closing of the back door. Based on multiple other complaints filed with NHTSA for this particular vehicle (2020 Toyota RAV4; NHTSA ID Numbers 11572353, 11572802, 11573768, 11579590, 11585733), I inspected the edges of the back door, the body's back door cavity, and the two back door spindles for damage, foreign objects, dirt, etc. that might impede PDB operation and found none. I also inspected the two back door hinges and saw no damage, no warping, no corrosion, and no movement of the hinges from their original installation locations. This PBD malfunction affects safety as the force required to manually open and close the back door is significant and operation of the back door might be impossible for people not physically able to effect the force needed. The vehicle is available for inspection and has not yet been inspected by the Toyota dealer where I purchased the vehicle in August 2020 or by others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616956September 27, 2024
ENGINE
Premature coolant bypass valve failure. Vehicle has less than 70k miles, but past warranty, "Engine Maintenance Required-See Dealer" light randomly came on one day and would not go off. Scanner pulled no codes as to what the issue would be. Found out it is a known issue as hundreds, if not thousands of Toyota drivers, have experienced this and that specific warning message indicates that it is due to the coolant bypass valve having failed. Clearly this is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616968September 27, 2024
POWER TRAIN
Toyota vehicles, namely RAV4’s are having a coolant bypass valve defect. And Toyota is denying this claim and charging to diagnostic and repair. This is a defect and should be set to recall as many owners are experiencing the issue. Mine began on a out of state trip with a engine maintenance light, and leaking fluid from the coolant valve, which can lead to engine stalling and issues while driving. Very dangerous! I took mine to my mechanic and had it repaired since I am beginning not to trust Toyota.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616603September 26, 2024
STRUCTURE:BODY:DOOR
The contact owns a 2020 Toyota Rav4. The contact stated that while the vehicle was parked, the passenger’s side rear side door became flooded after inclement weather. The contact stated that while attempting to open the door, there was a slushing sound coming from the door. The vehicle was not taken to be inspected. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure. The failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615713September 21, 2024
ENGINE
Maintenance light is keep showing even after the oil change. After the inspection, mechanic found that it is due to Coolant Bypass pipe/hose. I didn't see a recall but I had to get it done before it get worse. It cost around $500 to change the Coolant Bypass pipe/hose with labor. Hence, I reporting to escalate it and requesting for reimbursement. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615725September 21, 2024
ENGINE, POWER TRAIN
After only 35k miles the car start showing a failure in the coolant by pass valve that could cause major failure of the engine. It has been reported that it is an ongoing situation with most 2020 rav4. The repair is not covered by warranty and it cost over $700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615668September 20, 2024
ENGINE
I noticed an “engine maintenance required” message on my dash when driving home yesterday. I took the car to the dealership today to have it inspected. I was told I need to “replace the engine coolant bypass valve malfunction” for $738.31. Even though I only have 38,984 miles on the car I was told it was outside of the basic warranty and was not covered by powertrain warranty. When I looked online on several Toyota Forums I noticed other 2019/2020 Toyota RAV4 owners were reporting the same exact issue. I believe this warrants an inspection to see if a nationwide recall is needed and Toyota should cover the cost and refund any and all out of pocket expenses. I’ve driven Toyotas my entire adult life and have never had any issues like this before. It’s very disappointing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615196September 18, 2024
UNKNOWN OR OTHER
My mechanic could not clear the "Engine Maintenance Required. Visit the Dealer." message after a routine oil change on my 2020 Rav4. It turns out that the coolant bypass valve is defective. I am now aware of the many, MANY issues other Rav4 owners are having with this same part and that a class action suit has been filed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615060September 17, 2024
AIR BAGS
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614787September 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2020 Toyota Rav4. The contact stated that the vehicle failed to start after several attempts. There was no warning light illuminated. Due to the failure, the vehicle was towed to a dealer where the battery was replaced. After the battery was replaced, the "Battery Charging" message would display on the instrument panel. The contact stated that the battery had been replaced several times due to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614594September 14, 2024
ENGINE
Engine Maintenance Light: Dealer found codes 48257 for coolant bypass valve short to open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614538September 13, 2024
AIR BAGS
Recall for passenger air bag may not deploy. Remedy is not yet avaliable, I purchased a safe vehicle for my family and now I shouldn’t have passengers in the front. Vehicle was in an accident 7/29/2024 and air bags did not deploy. I feel very unsafe driving this vehicle. Vehicle is still waiting for parts to be repaired from accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11614201September 12, 2024
AIR BAGS
The contact owns a 2020 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota RAV4