Toyota RAV4 Complaints (2023)

149 consumer complaints on file.

#11653295April 7, 2025
STEERING, STRUCTURE:BODY, SERVICE BRAKES
I was driving over 120 MPH and my car slid and hit the front car. My car later caught fire and ruptured shortly after. The FD extinguished it and it was a total loss. I have no clue as to where it was taken after the accident. Sorry :(
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11648158March 13, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I came to a stop on the highway due to a law enforcement traffic slowage. As I began moving again with the rest of traffic, my car suddenly started shaking and struggling to stay on. My check engine light came on and an alert popped up for “Engine stopped, steering power low” “pre collision system malfunction” and “parking brake malfunction”. I felt fearful for my safety as I was unsure if my car would safely allow me to brake and move over to the shoulder of the road. I was really scared and had so much anxiety that I wouldn’t be able to make it out safely. The dealer was not able to find any record of these codes popping up and could not recreate the check engine. I have pictures showing the codes to support my claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646909March 7, 2025
FUEL/PROPULSION SYSTEM
My Gas tank does not fill up properly. It seems to trigger the automatic shut off at gas stations when it is only 3/4 full. I then have to keep putting gas it with about 6 more shut offs to get the tank full.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644393February 23, 2025
STEERING
Car shut off while driving because warning light for the power steering came on p.451stating check power steering fluid level. Vehicle has either a sealed power steering system or its electric. It was raining at the time that this happened. This is a big risk factor that could have led to a wreck but thank god that it did not was able to get out of traffic and stop. It took an hour of waiting before the vehicle would start back up and run properly. Unable to reproduce the problem at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642739February 14, 2025
FUEL/PROPULSION SYSTEM
2023 Toyota Rav4 hybrid (XSE) is said to have fuel tank capacity of 14.5 Gal with range in miles (city/hwy) 594.5/551.0 mi. When I first got my car, I can fuel it up to 520 mile driving distance. After a while, I can only fuel up to 430 mile, with no other accident. The tank cannot be fully fueled. This incidence has been widely observed in owners with the same year model. The actual reason is unknown. Some went to the dealership and replaced the sensor, some just got diagnosed with no issue. None of these has actually fixed the issue. The real answer could be the issue of the sensor or tank, or something else. This malfunction with unknown reason is risky for the use of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640212February 2, 2025
VEHICLE SPEED CONTROL, SERVICE BRAKES
I was pulling into a parking spot and my vehicle suddenly accelerated. I slammed on the brakes and the car did stop, but not before hitting a railing in front of me. There were also trees close to the railing, so the camera should have detected those as a barrier and I believe the veauto-braked, even if I had not hit the brakes. This is a safety concern because the vehicle would have plowed over any person in front of the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11640039February 1, 2025
ENGINE, STEERING, UNKNOWN OR OTHER
Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637124January 20, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rearview camera quit for 3-4 seconds when I was backup. There was a car in my blind spot, aft right quarter, that I couldn't see and I hit his left front panel/headlight causing $2200. damage to his car plus my car.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11635581January 13, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Toyota Rav4. The contact stated while driving 35 MPH, there was a loud sound like a gunshot coming from the vehicle. There was no warning light illuminated. The contact's wife slightly opened the sunroof cover and discovered that the sunroof had shattered into pieces. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633256December 30, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633171December 30, 2024
ELECTRICAL SYSTEM, ENGINE, STEERING
This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake. After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631122December 17, 2024
UNKNOWN OR OTHER
As I was driving on the highway, the glass of my sunroof imploded. There were no other cars around nor was there any people. It sounded as if something popped above my head. I researched this incident and apparently there are other RAV4 owners that had the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628401December 2, 2024
UNKNOWN OR OTHER
Leaving my house and around 20 ft away the soon roof burst. Nothing hit it, i live in a rural area, asphalt road. Now toyota dealer is saying that something hit the soon roof. I checked online and there are several incidents with the same model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617270September 30, 2024
UNKNOWN OR OTHER
While driving at about 30 mph on [XXX] on Sunday, [XXX] at [XXX] the moonroof suddenly exploded. It sounded like a gunshot and startled me. I was not going under an overpass, there were no people nearby who would have thrown anything at the car, and I was not following another vehicle. I believe the glass shattered as result of mechanical defect. The moonroof was closed at the time so I was not hit with flying glass, but the situation could have been quite dangerous had the roof been open. I also think the loud sound of glass exploding could cause other motorists to jerk the wheel in shock at the loud noise. Naturally, there were shards of glass flying off my vehicle afterward, which creates something of a road hazard for anyone following behind. I have had the moonroof inspected by the Toyota dealer. They advise that glass is not covered under warranty, which is nonsense because at the least it violates the warranty of fitness for a particular purpose. But, it is hard to prove a manufacturer's defect so I will be submitting a claim through insurance. In my opnion, Toyota should cover the repair costs as I did nothing wrong and was not hit by a foreign object. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617067September 28, 2024
SERVICE BRAKES
Under braking conditions and hitting a bump on a paved road, the vehicle will have a 1 to 3 second momentary loss of braking. At the same time, a grinding noise, similar to (if not the same as) the ABS system is heard, and the VSC light flashes. The occurrence of this problem is unpredictable, the severity is inconsistent. It happens across various ranges of brake pressure/deceleration rates and speeds. No accident has occurred to date with this vehicle, but we have had close calls. In some cases, our vehicle has inadvertently entered controlled intersections due to loss of braking. Dealer has inspected the problem but has been unable to replicate or resolve to date. Based on internet research, this appears to be a common problem. Very concerned this could occur at the wrong time and lead to an accident, causing injury or death due to behaviors of the vehicle's braking (and loss of) being outside the driver's control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614711September 15, 2024
UNKNOWN OR OTHER
Sunroof glass blew out. Driving down road, no traffic, sounded like a shotgun blast. Pulled over and saw the sunroof had a hole and the rest was crystallized. Had the interior cover been pulled back we would have been showered with broken glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609824August 20, 2024
STRUCTURE:BODY
The paint of the exterior body is peeling off after becoming bubble on the surface. It appears all over the body including hood, roof, doors, etc. For reference, please see attached photos. This can eventually start rusting. This has come to know only after using a car for a year and four months, which proves this needs to be addressed because it may be going to start rusting other parts of the body or structural components. Car is available for inspection, on request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609576August 19, 2024
STEERING, ENGINE, ELECTRICAL SYSTEM
UNKNOWN. I drove my car off the dealership lot and not even 10 minutes into my ride home, as I pulled of the highway, I noticed that the RPM of the vehicle was slowing down. I pressed down harder on the gas to get it to accelerate but it just kept jerking and slowing down. Eventually I tried to get off to the side of the road and the car stopped in the middle of two lanes. The Check Engine, Battery warning and Electric Power Steering lights all came on the dashboard. There was also another error message: Engine Stopped Steering Power Low. I called the dealership and they came and towed the car. Not sure what the issue is but saw on some forums that this has happened to other RAV4 owners on used and brand new cars as well. Someone encouraged users to report it to the NHTSA so Toyota is aware of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607856August 11, 2024
UNKNOWN OR OTHER
While making a slow right turn into a carport (1-2 mph), the vehicle suddenly accelerated on its own and crashed into the carport wall, continued to full throttle causing the tire to skip along side of the wall. The vehicle is currently not being used as we continue with the process with our insurance provider and begin to initiate contact with the car dealer. There were no warning lights or indications of a malfunctioning vehicle prior to that point. Initial online research provided at least 10 other reports that the exact same occurence happended to other 2023 RAV owners causing vehcile and property damage. We are fearful to use this vehicle now and would like to submit a safety report to prevent any similar instances in the future that may result in serious injury or death. NOTE: We also have video footage of the incident from our carport security camera, if you need that for further review.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11607762August 10, 2024
UNKNOWN OR OTHER
While driving early in the morning on 95 without other traffic nearby, my moonroof exploded. There was no crack of a rock, only a very loud pop. The glass broke outward. I pushed it in to vacuum the pieces out in the picture attached
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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