Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

• #11210541May 29, 2019
  POWER TRAIN

  GRINDING FROM TRANSFER CASE AT 2000 MILES AT 20 - 25 MPH

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11209676May 24, 2019
  ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN

  VEHICLE WILL NOT ACCELERATE WHEN PUSHING DOWN ON THE GAS PEDAL. THIS CAN OCCUR WHEN LEAVING A PARKING PLACE OR. FROM A TRAFFIC LIGHT. THE ENGINE DOES NOT STOP RUNNING. IT HAS ONLY HAPPENED THREE TIMES, BUT COULD CAUSE AN ACCIDENT. THE TOYOTA DEALER COULD NOT DUPLICATE THIS AT THE 5000 MILE INSPECTION AND THERE ARE NO CODES SET NOR DOES IT SET A CHECK ENGINE LIGHT WHEN IT HAPPENS.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11205702May 6, 2019
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THE EXTERIOR REARVIEW MIRRORS SHOOK AND RATTLED. ALSO, WHILE DRIVING, IT LOOKED AS IF TWO VEHICLES WERE SHOWN IN THE MIRRORS EVERY TIME. THE DRIVER'S SIDE REARVIEW MIRROR WAS ESPECIALLY AFFECTED. THE CONTACT'S VISION REMAINED BLURRED WHILE USING THE MIRROR. THE VEHICLE WAS TAKEN TO TOYOTA OF NORTH SCRANTON (3400 N MAIN AVE, SCRANTON, PA 18508, (570) 489-7584), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THEY STATED THE FAILURE WAS A "MANUFACTURER'S DEFECT". THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 1,921.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11204698April 30, 2019
  POWER TRAIN

  TL* THE CONTACT RENTED A 2019 TOYOTA RAV4. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE IN REVERSE, THE GEAR SHIFTER CAME OUT OF THE TRANSMISSION BOX. THE CONTACT QUICKLY PLACED THE GEAR SHIFTER BACK IN THE TRANSMISSION BOX AND NOTIFIED THE RENTAL FACILITY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT WAS STILL WAITING TO SWITCH OUT THE VEHICLE WITH THE RENTAL COMPANY. THE CONTACT WAS UNSURE IF THE RENTAL COMPANY NOTIFIED THE DEALER AND MANUFACTURER. THE FAILURE MILEAGE WAS 5,218. THE VIN WAS UNKNOWN.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11204777April 30, 2019
  UNKNOWN OR OTHER

  I AM CONCERNED THAT THE DESIGN OF THE 'SMART KEY' SYSTEM IS SUCH THAT IT WOULD BE POSSIBLE TO INADVERTENTLY LEAVE THE CAR RUNNING AFTER PARKING THE CAR IN A HOME GARAGE, THEREBY ALLOWING DANGEROUS CARBON MONOXIDE TO ACCUMULATE IN THE HOME. THIS MIGHT HAPPEN BECAUSE OF TWO DESIGN FEATURES OF THE CAR: 1) THE SMART KEY SYSTEM ALLOWS THE CAR ENGINE TO RUN, WHEN THE KEY IS REMOVED FROM THE CAR. WITH TRADITIONAL KEYS, REMOVING THE KEY TURNS OFF THE ENGINE. WITH A 'SMART KEY,' REMOVING THE KEY DOES NOT TURN OFF THE ENGINE/HYBRID SYSTEM. THE OWNER MUST REMEMBER TO TURN OFF THE HYBRID SYSTEM. USUALLY, OF COURSE, THE OWNER WILL REMEMBER TO TURN OFF THE CAR, BUT IT WOULD BE ALL TOO EASY TO FORGET. 2) DUE TO THE NATURE OF THE HYBRID SYSTEM, THE HYBRID MOTOR SYSTEM CAN BE TURNED ON, AND NOT MAKE ANY SOUND AT ALL. HOWEVER, AFTER SOME MINUTES, WHEN THE OWNER HAS WALKED AWAY FROM THE CAR, THE ENGINE WILL TURN ON, TO RECHARGE THE HYBRID BATTERY. THIS WILL PRODUCE CARBON MONOXIDE. IT WOULD BE EASY TO DESIGN THE SYSTEM SO IT WOULD AUTOMATICALLY TURN OFF THE HYBRID SYSTEM IF THE CAR WERE LEFT IDLING, OR WITH THE SHIFT LEVER IN PARK, FOR A PERIOD OF TIME, PERHAPS AN HOUR. I BELIEVE THIS WOULD CORRECT THIS PROBLEM. IT COULD PROBABLY BE IMPLEMENTED AT LITTLE COST WITH A SOFTWARE UPDATE. I HAVE READ THAT SOME CAR MANUFACTURERS HAVE DONE THIS, BUT TOYOTA HAS NOT. THUS, I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUE, WHICH WOULD BE EASY TO CORRECT. I BELIEVE A FIX SHOULD BE REQUIRED FOR NEW CARS, AND THAT THERE SHOULD BE A REQUIRED SOFTWARE UPDATE AVAILABLE FOR EXISTING CARS.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11186970March 15, 2019
  VEHICLE SPEED CONTROL, STEERING

  I EXPERIENCED SEVERAL NEAR MISSES RELATED TO TWO ADAS FEATURES AS I RENTED THIS NEW RAV4 IN ATLANTA. FIRSTLY, THE LANE-CENTERING FEATURE ACTIVELY TRIED TO GUIDE MY VEHICLE OUT OF ITS LANE WHILE DRIVING ON THE HIGHWAY. THIS TYPICALLY OCCURRED WHEN DRIVING ACROSS OVERPASSES WHERE THE PAVEMENT TYPE TRANSITIONED. THE LEFT AND RIGHT LANE MARKINGS WERE PRESENT ON THE PAVEMENT THROUGHOUT THESE EVENTS. THE STEERING WHEEL MOVED WITH FORCE AND SPEED--HAD MY REACTION TIME BEEN HALF A SECOND LONGER, I WOULD HAVE STRUCK VEHICLES NEXT TO ME. SECONDLY, THE VEHICLE'S FULL-RANGE ADAPTIVE CRUISE CONTROL BRAKED ABRUPTLY, ESPECIALLY AT LOWER SPEEDS, ON NEARLY EVERY OCCASION WHERE HIGHWAY/CITY TRAFFIC SLOWED OR STOPPED. I WAS NEARLY REAR-ENDED DUE TO THE JERKY ACTIONS OF THE SYSTEM. THE VEHICLES IN FRONT BRAKED SMOOTHLY DURING THESE EVENTS--ONLY MY VEHICLE SLAMMED ON ITS BRAKES WHEN IT COULD HAVE LIGHTLY APPLIED THEM TO SLOW DOWN SAFELY. IT APPEARS THAT TOYOTA MIGHT HAVE MY DATA FROM 3/13/2019, SINCE A STICKER ON THE OVERHEAD CONSOLE STATES: "VEHICLE DATA TRANSMISSION IS ON! YOUR VEHICLE WIRELESSLY TRANSMITS LOCATION, DRIVING AND VEHICLE HEALTH DATA TO DELIVER YOUR SERVICES AND FOR INTERNAL RESEARCH AND DATA ANALYSIS..." I HOPE THAT NHTSA CAN WORK WITH TOYOTA TO EXAMINE THESE RECORDS AND IMPROVE THESE SYSTEMS.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0