Toyota RAV4 Complaints (2020)

652 consumer complaints on file.

#11679078August 7, 2025
ENGINE
The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that while driving at various speeds, the vehicle hesitated to maintain automotive power. The messages "PKSB Malfunction - Visit your dealer" and "Pre-Collision System Malfunction - Visit your dealer" were displayed on the instrument panel. The contact stated that the vehicle was repaired at a local dealer for a coolant fault and parts were ordered to repair the wiring harness. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power. Several warning lights were illuminated. The vehicle was taken back to a local dealer however, the vehicle was not repaired. The contact related that failure to the Customer Support Program: 22TE09, however the warranty was not valid. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676580July 28, 2025
ENGINE
Engine coolant bypass valve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676384July 26, 2025
ENGINE
Engine maintenance message appeared on my dash. I took it to Big O's Tires and Service a car repair service provider. Upon connecting to the car and inspecting they told me it was a faulty possibly leaking engine coolant valve. The cost to repair is $916. This may cause the engine to overheat and possibly fail due to overheating. This can be very dangerous because it will happen if it does happen while driving which could cause an accident. I have not fixed the issue yet due to a lack of funds but will have to fix it as soon as a get paid because I drive my family in this car and cannot risk catastrophic engine failure. Please have Toyota recall this part as it is a very common failure amongst 2019-2023 Rav4s. A class action lawsuit is underway due to how often this issue arises. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675993July 24, 2025
AIR BAGS
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673563July 15, 2025
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
i cant use my cruise control its not going straight and everytime im turning i can hear a grinding noise its coming from power steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673543July 14, 2025
STEERING, ENGINE
I was driving the car with no issues on [XXX]- made two 30-minute trips with no issues the same day. During a 15-minute drive, the car was fine until I was at an intersection 12 minutes into the drive [XXX] and [XXX] ). I was stopped at the intersection for maybe a minute, and when the traffic light turned green, I released my brake and went to accelerate when I got the following display message: "Engine Stopped Steering Power Low." The engine turned off, and I couldn't get the car to budge in drive or reverse. When I tried pressing on the gas pedal, it wouldn't budge and felt very stiff. I'm thankful this happened at a smaller intersection on a Sunday evening because my car wouldn't start back up and was stuck in the dead center of this intersection. Cars going East and South all had to drive around me. This put my safety at risk because I had to hop out of my car and redirect people around it until a kind passerby pulled over to help push my car to the right-side turning lane. I was standing in the middle of an intersection on a road with a 35-40 mph speed limit. After pushing the car to the curb and calling a few towing places (maybe 20 minutes later), I tried starting the car again, and it started with no issues whatsoever. I drove it the rest of the way back (for 3 minutes) with no problems, and I made another three 20-25 minute drives on it today. Nothing sounds wrong with the car; it's running with no issues. I would take my car to the dealership for a diagnostic, but I can't afford to right now. I will put my battery on a tender and use a multimeter to check the voltage within the next few days. Regular maintenance has been kept, and the car has never had this happen prior. I've never received the "Engine Stopped Steering Power Low" message prior to this incident. The car is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671670July 7, 2025
ENGINE
Coolant Bypass Valve failure at 40k miles - 2020 rav4. Replacement at dealership is costing over 800$.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671347July 5, 2025
UNKNOWN OR OTHER
Water by-pass hose failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671196July 4, 2025
AIR BAGS
Dear NHTSA, My name is [XXX] the owner of the above RAV4. It has been probably if not, six months since that I kept on going to my local dealer for the safety recall on my vehicle however, every time I am going to the dealer, they told me that the recall is not available as a yet. I am very concerned about this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671054July 3, 2025
AIR BAGS
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671147July 3, 2025
AIR BAGS
The contact owns a 2020 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS) However, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669510June 26, 2025
ELECTRICAL SYSTEM
The CarPlay disconnects constantly during every drive. It’s is extremely dangerous because when my directions are being displayed the navigation cuts out, and you have to fiddle with your phone to attempt to reestablish the connection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668507June 23, 2025
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
This recall remedy is overdue and poses a safety risk to passengers. Toyota is currently preparing the remedy for this issue. When the remedy is available, Toyota dealers will inspect the OCS sensors and, if necessary, replace them FREE OF CHARGE. At this time, Toyota estimates the remedy can be available in Quarter 3, 2024, but this is subject to change based on parts availability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667724June 18, 2025
AIR BAGS
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667296June 16, 2025
ENGINE
The coolant bypass valuve has failed. There looks to be a class action lawsuit currently underway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666283June 11, 2025
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Lift gate will not close properly. Hinges a top of gate are coming undone. Worried gate will open while driving. Had to manually close and hope it closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665902June 9, 2025
AIR BAGS
The contact owns a 2020 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665668June 8, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
My vehicle Toyota RAV4 Hybrid 2020 began lost power and jerk on highway driving and then following messages appeared: Hybrid System Malfunction, A malfunction in electronic control of engine, throttle or automatic transmission has been detected and check engine light. This happened in September 2024. Toyota dealership replaced the low fuel pressure sensor A after my complaint and vehicle diagnostic, but it did not help. I recently had the same problem while driving on the highway for a long distance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665546June 7, 2025
UNKNOWN OR OTHER
When attempting to open the rear lift gate wither from the dash or from the key fob rear lift gate partial opens followed by multiple beeps rear lift gift then has to be manually opened or closed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663963May 30, 2025
VEHICLE SPEED CONTROL
The contact owns a 2020 Toyota RAV4. The contact stated that while driving at 8 MPH to an appointment and making several turns in the parking lot, the vehicle suddenly accelerated and crashed into the building. There were no warning lights illuminated. The top of the vehicle had to be cut off. The driver had a concussion, soft tissue injuries to the neck and back. The passenger sustained a fractured sternum, soft tissue damage, and dementia injuries, The two occupants were provided medical attention. Both of the occupants were wearing seatbelts. The airbags deployed. There was smoke inside the vehicle due to the airbag deployment. There were no reported fire. A police report was filed. The contact mentioned an engine throttle error. The black data was downloaded by her lawyer, which indicated she was not depressing the brakes. The anti-collision feature did not engage. The vehicle was towed to a tow yard. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 37,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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