Toyota RAV4 Complaints (2014)

207 consumer complaints on file.

#11603455July 19, 2024
ELECTRICAL SYSTEM
Per the current recall my vehicle can have a risk of fire. No remedy has been given since the recall information was released.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602436July 15, 2024
ELECTRICAL SYSTEM, STEERING
The contact owns a 2014 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the steering wheel was difficult to maneuver while turning. There were unknown warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 126,258. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599876July 7, 2024
STRUCTURE:BODY
In reference to Toyota Motor North America - Customer Support Program ZKG. My Toyota vehicle has experienced paint peeling on the exterior metal body panels. I have applied to receive coverage from Toyota for the paint peeling as part of the ZKG Program. Toyota has denied my request for coverage and did not provide me with notice of the ZKG Program. The paint color of my vehicle is the original factory applied Blizzard Pearl (070) paint color. The vehicle experienced noticeable paint peeling around 9.5-10 years past the Date of First Use of the vehicle. I reported the paint peeling to my local Toyota dealer service center around two (2) weeks after the car was ten (10) years past the Date of First Use. Because the ZKG program coverage had expired by the time I had reported the paint peeling, the Toyota dealer service center referred me to the Toyota Brand Engagement Center. The Toyota Brand Engagement Center denied my request for coverage because the vehicle was reported shortly after the Duration of Coverage. I did not receive notice of the Customer Support Program ZKG from Toyota. I became the owner of this vehicle in the same year that the program notification was sent out. The paint peeling did not start until very close to time of coverage expiration for my vehicle. I was unaware that I would be required to report the paint peeling issue to Toyota by a certain date as I was never made aware of the Customer Support Program ZKG from Toyota.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592352June 4, 2024
ELECTRICAL SYSTEM, ENGINE
This car was purchased in March 2024 at Peak Motors in Hickory, NC and on [XXX] 2024, while driving the Check engine light, power steering, oil lamp, A&T temp oil, battery, tire and seatbelt light came on, the RPM went to 0 and we could no accelerate so we coasted down a hill and pull off to restart the car. After restarting it, all the lights disappeared and proceeded home and it happened 2 more times on the way home. The next day our mechanic and tested the battery and alternator, the alternator was good, but battery was weak so we got a new battery. A couple weeks later, the same thing happened and took it back in the mechanic but they could not get any codes nor could get it to reproduce what was happening so nothing could be done. They cleaned the mass air filter, but the same thing happened a few weeks later. The car has been in the shop for a total of 5 times and kept at the shop for 3 weeks. On [XXX] 2024, the car engine died again while in a drive thru and immediately took it to the mechanic 10 minutes away and they were able to get the code P1604 Startability Malfunction but the code is too generic they couldn't pinpoint specifically exactly what is the problem. Because of this being a HUGH safety issue, I contacted the dealer and they said they inspected it but could not provide proof when I asked for paperwork. I contacted Toyota in Asheville, NC where it serviced and they haven' returned my call. I contacted Mike Johnson Toyota in Hickory, NC where it was bought and they had no service records regarding this vehicle. It has passed inspection in Buncombe, NC but nobody can figure out what's going on. I am scared to drive the car because it happens at random times and it puts us at risk of being hit since we suddenly loss power but also puts others at risk as could hit us harming themselves and damaging their car. We drove the car for only a month before all of this began to happen and we just want to feel safe driving and riding in this car again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585470April 26, 2024
ELECTRICAL SYSTEM
While driving, front of car ignited. Seems related to unresolved recall: Nov 01,2023 Manufacturer Recall Number23TB13 NHTSA Recall Number23V734 Recall StatusRecall Incomplete, remedy not yet available Summary Some replacement 12-volt batteries of the size specified for the subject vehicles have smaller top dimensions than others. If a small-top battery is used for replacement and the hold-down clamp is not tightened correctly, the battery could move when the vehicle is driven with forceful turns. Safety Risk The movement could cause the positive battery terminal to contact the hold-down clamp and short circuit, increasing the risk of a fire. Remedy Toyota is currently preparing the remedy. When the remedy is available, Toyota dealers will replace the battery hold down clamp, battery tray, and positive terminal cover with improved ones FREE OF CHARGE. At this time, Toyota estimates the remedy will be available in the middle of 2024 but this is subject to change. Until the remedy is available, owners who have not had the free inspection performed under Consumer Advisory 21TG01 should be encouraged to do so.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11572671February 19, 2024
FUEL/PROPULSION SYSTEM
I made my report more than 8 months ago and they did not give me an answer about the fuel pump toyota rav4 2013-2018 that all the vehicles are having a problem with a small arie escaping from that part at the top of the tank I was at the dealer and they can't do nothing because they say that this is normal and that who pays for that work and I told him that if that problem occurs, the entire vehicle has to do a recall for that problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570102February 5, 2024
ENGINE, ELECTRICAL SYSTEM
2014 Toyota Rav 4 EV with 30,898 miles, the vehicle has full power but no start. towed vehicle to Toyota Dealership for dianostic it was checked with a scan tool and found code U0293, this set the code for lost communication with the EV control system. A special cable was bought to communicate with the vehicle root cause of problem is Traction Motor bad need replaced and service plug at top of battery has blown fuse need replaced. Solution is engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566909January 22, 2024
POWER TRAIN
This matter is not related to a accident. This matter is related to a bad transmission on our Rava4. This started at a little over 100.000 miles. Toyota did replace transmission filter and torque converter at 102.000 miles and now we have 152.000 miles at this time, and now our 2nd gear is going out and the transmission needs to be replaced but can't found a rebuilt transmission. Due to back ordered parts. So what are we to do? The Rava4 is worthless without good transmission .Has there been any other related problems like this ? Toyota's are suppose to be good reliable cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562386December 28, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
2014 Toyota RAV4 perfectly good headlight bulb stops working on low beam selection, severely limiting visibility for night-time driving. Looks like everyone on the internet is having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559532December 11, 2023
ENGINE
The contact owned a 2014 Toyota Rav4. The contact stated while driving up a slight grade, the vehicle stalled on the roadway. The contact stated that he saw smoke issuing from under the hood. The contact stated that he exited the vehicle and observed that flames were issuing from under the front end of the vehicle. The contact stated no warning light was illuminated. The contact stated that the fire department was called, however by the time the fire truck arrived the vehicle was fully engulfed in flames. The contact stated that the fire department extinguished the flames with water. The police department was also on scene and wrote a report. The manufacturer was not informed of the failure. The failure mileage was unknown and the VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11553645November 5, 2023
ENGINE, UNKNOWN OR OTHER
At least three time this happened while driving upon stopping at a stop sign or traffic light I was proceeding while making a turn after getting the clearance to do so. However the engine shut down and I was perplexed as to what was happening. I discovered the car had shut down and I had to restart the car. Additionally this occurred at a stop sign, while trying to make a sharp turn the car once again shut off and I was in the middle of intresection and other cars were behind me, and other coming towards me and I realized this SUV had stopped running again, putting me in direct harms way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545735September 20, 2023
ELECTRICAL SYSTEM, STEERING
My daughter was exiting the the freeway on off ramp and turning right. The car lost electrical power without any warnings on dash or notification. When she tried to turn the steering wheel she was unable to due to loss of power steering. She ended up crossing a median and was able to turn the wheel enough to pull into the suicide lane. She noticed the hood was smoking so she shut off the car and exited the vehicle. Soon the car engine area was in flames. Fire department put out the fire and police made and incident report. The car is unusable.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11543080September 7, 2023
POWER TRAIN
The contact owned a 2014 Toyota Rav4. The contact stated while driving 25 MPH, it was noticed that there was smoke coming from under the hood of the vehicle, and the vehicle lost motive power. The contact arrived at the residence and the vehicle burst into flames causing the rear of another vehicle to melt. The fire department was able to extinguish the fire. A police report was filed. No one was injured. The vehicle was not towed or diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11541821August 31, 2023
POWER TRAIN
WHEN I FIRST BOUGHT THIS USED CAR WITH AROUND 90000 MILES IT STARTED VIBRATING WHICH LED TO DISCOVERING DRIVE SHAFT REPLACEMENT. ONE YEAR LATER IT NEEDS ANOTHER DRIVE SHAFT AT 118000. DOESNT GET DRIVEN MUCH IN WINTER. NOTICED CAR SHIFTED INTO A LOWER GEAR WHILE DESCENDING DOWN A STEEP HILL WHILE I WAS TRAVELING AT A HIGHER RATE AND HAD TO APPLY BRAKES QUICKLY TO MATCH THE LOWER GEAR. I FELT THIS COULD HAVE CAUSED A PROBLEM IN CAR HANDLING OR DRIVE TRAIN REPAIR. THE REPAIR IS EXPECTED TO COST $550 TO REPLACE THIS SECOND DRIVE SHAFT. PARTS DEALER SAID HE SOLD LOTS OF THESE. I THINK SOMETHING IS WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536539August 4, 2023
ELECTRICAL SYSTEM, ENGINE
Parked my vehicle 2014 Rav4 at work, went to my office and security called that my Toyota rav4 burst into flames. All caught on video. Sprinklers went off and fire department called. Fire started under the hood. Entire Engine compartment burned. Vehicle totaled.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11525658June 6, 2023
STEERING
I purchased a 2014 RAV4 this past April from a private owner in Daytona Beach, Fla. Everything seemed to be fine and checked out on the test drive both me and my husband took for a spin. I noticed once I got it on the road and onto the highway the sterling wheel seemed very stiff, and I could hear a slight clicking noise. My husband thought it needed new tires since the ones on vehicle were pretty worn. Well, we replaced four tires, and the problem is still there. As I drove the car, I realized it was difficult to drive and keep in a lane. I feel the car as it is is dangerous to drive and it is NOT a comfortable car to drive. I have owned three other Toyota's two Camry's and a Rav 4. I would still be driving my Rav 4 if it weren't for an elderly man hitting my car and it was totaled by the insurance. I looked at several vehicles before I came across this Rav 4. I wish I never did, big mistake.. I always praised Toyota because of the dependability of the vehicles' I don't feel that way anymore. I have been in touch with Toyota Motor Corp., and they offered me NOTHING. I don't qualify for a Recall or extended warranty even though it is a safety issue. What the Toyota dealer here in Florida offered me was a repair bill for $3.000.00 which I cannot afford to have fixed right now. So now I'm stuck with a car that I'm afraid to drive because it has a mind of its own and I am afraid I could end up in a ditch. Thank You Toyota I will never buy again. I am very disappointed in Toyota and the lack of support from Toyota Corp. This has definitely changed my mind about Toyota. I should have bought American, and it would have cost less. Very unhappy Customer not that Toyota cares.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523582May 24, 2023
ELECTRICAL SYSTEM
The multimedia screen has been stuck in a powering up/loading cycle but would not able to complete the loading cycle, so none of the multimedia functions (radio, DVD Player, Bluetooth, GPS, etc.) would be able to function. This happened to me in early 2023. Over the past months, I have searched similar issues and possible fixes on the internet, but seems no easy fixes, while reported dealer repair estimates for $800+. A Google search shows many similar problems with RAV4 from their 2013 model year on. One Youtube viedeo "Rav4 radio stuck in boot loop" has had 10,000 views as of today, May 23, 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508849February 24, 2023
UNKNOWN OR OTHER
i have just driven the car for about 15 minutes and pulled in a driveway to wait for someone. My car was in park but running, and white smoke started to come out from under the hood. I turned the car off and got out. I walked around to the front of the car and it immediately went up in flames. I called 911 and a police car just happened to be going by and called the fire department. They block off the street and put out the fire but the car was completely trashed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11507612February 16, 2023
UNKNOWN OR OTHER
My car was glitching and stuttering, then one day the transmission did not engage and the car would not move forward or in reverse. This only happened one time, we were told it is not the transmission, it is the torque converter. I checked on this NTHSA site and found that many Rav4s throughout the years have had torque converter problems and that the warranty has been extended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506385February 9, 2023
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The contact owns a 2014 Toyota Rav4. The contact stated while driving 10 MPH, the infotainment system started to reset independently. The contact pulled over, turned off, and restarted the vehicle and the vehicle operated normally. The dealer was contacted and stated that there was no recall on the VIN for the failure. The manufacturer was contacted and also stated that there was no recall on the VIN for the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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