Toyota RAV4 Complaints (2004)

154 consumer complaints on file.

#10817511January 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2015. HOWEVER, THE DEALER CONTINUED TO ADVISE THAT THE MANUFACTURER WAS NOT PROVIDING THE PART. THE FAILURE HAD NOT BEEN EXPERIENCED. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808802December 7, 2015
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT STATED THAT THE ESC WARNING LIGHT RANDOMLY FLASHED. THE CONTACT EXPERIENCED THE SUSPENSION BEING UNSTABLE EACH TIME THE VEHICLE WAS DRIVEN OVER 30 MPH AND UPON MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808635December 6, 2015
AIR BAGS
IN EARLY OCTOBER 2015 AFTER RECEIVING FRONT DRIVER AIRBAG INFLATOR RECALL CALLED MY DEALER AUTONATION TOYOTA WINTER PARK, FL AND TRIED TO MAKE APPOINTMENT TO REPLACE AIRBAG. THEY INDICATED THAT THEY HAD NOT GOTTEN THE PARTS AS OF YET BUT WOULD CALL ME BACK WHEN THEY RECEIVED SAME. ON DECEMBER 5, 2015 CALLED THEM AGAIN AND WAS TOLD THAT THEY HAVE NOT GOTTEN THE REPLACEMENT AIRBAGS BUT WOULD CALL ME WHEN SAME WAS RECEIVED. THEY DID NOT KNOW WHEN THEY WOULD BE RECEIVING THE AIRBAG REPLACEMENT. THIS IS UNACCEPTABLE ON A RECALL. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808177December 3, 2015
AIR BAGS
TAKATA RECALL WE HAVE RECEIVED THE REMEDY NOTICE. NONE OF THE DEALERS IN OUR AREA HAVE THE NECESSARY PARTS TO PERFORM THE REMEDY. FURTHER THAT THE PARTS HAVE BEEN BACK ORDERED FOR MONTHS. TOYOTA'S LETTER SAYS THIS IS A SERIOUS SAFETY ISSUE. IF TOYOTA TOOK THIS SITUATION SERIOUSLY, OR IF IT AFFECTED THEIR BOTTOM LINE, THEY WOULD SEE TO IT THAT THEY HAD THE PARTS READY TO BE INSTALLED. IF ANYONE IS INJURED IN MY CAR BECAUSE OF FAILURE TO CORRECT THE ISSUE, I WILL HOLD TOYOTA AND NHTSA RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808191December 3, 2015
AIR BAGS
"TAKATA RECALL" I'M TRYING TO MAKE AN APPOINTMENT TO GET THIS FIXED BUT, I'M HAVING TROUBLE HAVING A DEALERSHIP CALL ME BACK AFTER LEAVING MESSAGES. WOULD YOU PLEASE LET ME KNOW WHICH TOYOTA DEALERSHIP IS WILLING TO DO THIS? I LIVE IN NEW JERSEY AND MY ZIPCODE IS 08501. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807800December 1, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) BUT THE PARTS WERE A LIMITED SUPPLY. THE DEALER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME FOR WHEN THE PART WOULD BECOME AVAILABLE IN ORDER TO SERVICE THE VEHICLE. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME FOR THE RECALL PART TO BECOME AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806449November 24, 2015
AIR BAGS
RECEIVED RECALL NOTICE FROM TOYOTA. AS A RESULT MADE A APPOINTMENT WITH LOCAL TOYOTA DEALER AT WHICH TIME ASKED IF ALL PARTS TO ACCOMPLISH DURING THIS VISIT AND THE ANSWER WAS YES. TOOK THE CAR IN AT APPOINTED TIME AND WAS TOLD THE REPAIR COULD NOT BE ACCOMPLISHED AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790217November 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788917November 6, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2004 TOYOTA RAV 4. WHILE DRIVING AT 45 MPH, THE CONTACT VEERED INTO THE RIGHT LANE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS DEEMED DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10787603November 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS ASSOCIATED WITH THE RECALL SINCE MAY 13, 2006. PART DISTRIBUTION DISCONNECT. UPDATED 02/12/16*LJ UPDATED 02/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782504October 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780743October 8, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779866October 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779364October 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE RECALL REMEDY AND PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765061September 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764174September 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/15*LJ UPDATED 2/3/2016 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763529September 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT STATED THAT AFTER MAKING A LEFT TURN AT APPROXIMATELY 15 MPH, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED INADVERTENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE CURB CAUSING ALL FOUR TIRES TO BLOW. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 330,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10763166September 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763230September 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A NOTICE OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760964September 2, 2015
AIR BAGS
I RECEIVED RECALL NOTICE LAST WEEK, CALLED DEALER TO SCHEDULE APPT., WAS TOLD SOME ONE WOULD CALL ME BACK. HEARD NOTHING, SO I CALLED BACK AGAIN TODAY AND WAS TOLD TO WAIT, PEOPLE HAD BEEN WAITING 2 MONTHS. RECALL NOTICE "STRONGLY RECOMMENDS THAT YOU HAVE THIS REMEDY PERFORMED IMMEDIATELY". IF THE DEALER IS OVERWHELMED WITH THIS RECALL, WHY AREN'T INDEPENDENT REPAIR SHOPS ALLOWED TO PERFORM THIS PROCEDURE? HOPEFULLY, I WON'T HAVE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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