Toyota RAV4 Complaints (2002)

527 consumer complaints on file.

#10764210September 16, 2015
POWER TRAIN
MY 2002 TOYOTA RAV 4 IS AN AUTOMATIC TRANSMISSION AND IT DOESN'T SHIFT EASILY. I ALWAYS THOUGHT IT WAS BECAUSE IT WAS A 4 CYLINDER, BUT RECENTLY IT HAS GOTTEN A LOT WORSE. WHAT IT'S DOING NOW IS A MAGNIFICATION OF WHAT IT HAS BEEN DOING FOR A LONG TIME, STRUGGLING TO SHIFT FROM THE LOWER GEAR TO A HIGHER GEAR. I CALLED MY DEALERSHIP WHERE I BOUGHT THE CAR NEW IN 2002 AND THEY SAID THAT MY CAR HAS A 'WARRANTY ENHANCEMENT' NOTICE ON IT, AND THAT IT NEEDS A NEW ECU, BUT THAT I WAS SUPPOSED TO HAVE DONE THIS WITHIN 10 YEARS FROM MY PURCHASE DATE. A NEW YORK TIMES ARTICLE FROM JULY 13, 2010 ADDRESSES THIS ISSUE AND TOYOTA'S WARRANTY EXTENSION, AND POINTED OUT THAT TOYOTA NOTIFIED DEALERSHIPS. HOWEVER, IT APPEARS THAT YOU HAVE TO BE A CUSTOMER OF YOUR DEALERSHIP TO HAVE TO HAVE FOUND OUT ABOUT THE ECU, AND I AM NOT BECAUSE I DON'T LIVE NEAR THE DEALERSHIP. THE SERVICE DEPARTMENT TOLD ME THAT I FALL OUTSIDE THE 10 YEAR WARRANTY AND WOULD HAVE TO PAY $1200-1600 TO REPLACE THE ECU. TOYOTA MOTOR CORP TOLD ME THE SAME THING WHEN I CALLED. IT SEEMS PATENTLY UNFAIR THAT TOYOTA WOULD ONLY INFORM ME THAT MY CAR HAS A PROBLEM THAT NEEDS TO BE FIXED BY THEM IF I'M A CUSTOMER OF THEIR SERVICE STATION AT MY DEALERSHIP! I'M JUST GUESSING THAT IF THEY CALL IT A 'WARRANTY ENHANCEMENT' INSTEAD OF A RECALL, THEY'RE NOT OBLIGATED TO NOTIFY PEOPLE WHO DON'T FREQUENT THEIR SERVICE STATIONS. BECAUSE OF THE SHIFTING PROBLEM MY CAR SEEMS VERY UNSAFE. I HAVE HAD TO PARK IT. WHEN I SAVE ENOUGH MONEY FOR ANOTHER CAR, YOU CAN BET IT WON'T BE A TOYOTA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763870September 15, 2015
POWER TRAIN, ENGINE
WHEN TRAVELING THE TRANSMISSION IS SLAMMING INTO GEAR. IN 2012 THERE WAS A CLASS ACTION LAW SUIT. THE LAW SUIT WAS WON AND RAV 4 OWNERS WHOM FILED WERE REIMBURSED FOR COST OF FIXING. TOYOTA ALSO AGREE TO EXTEND WARRANTY ON TRANSMISSION. TOYOTA FAILED TO INFORM OWNERS OF TOYOTA RAV 4 OF THIS PROBLEM. I HAVE NOT OWNED THIS RAV 4 FOR LONG BUT FEEL IT SHOULD HAVE BEEN RECALLED. PLEASE ADVISE IF WE CAN EXTEND CLASS ACTION LAW SUIT OR ADD THIS TO THE RECALL LIST AS IT SHOULD HAVE BEEN. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762677September 9, 2015
UNKNOWN OR OTHER
THIS VEHICLE DOES NOT SHIFT ITS GEAR. IT RUNS ONLY IN FIRST GEAR. THERE ARE NO REVERSE EITHER. IT IS HARD TO CONTROL IN ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758489August 21, 2015
AIR BAGS
ON JUNE 25, 2015, I WAS DRIVING MY NEIGHBOR TO PICK UP HIS VEHICLE AT A GARAGE. A LADY WENT THROUGH A STOP SIGN AND HIT ME HEAD ON.I INCURRED SEVERAL INJURIES TO MY LEFT HAND, STOMACH, CHEST, HEAD, NECK AND MY NEIGHBOR SUSTAINED INJURIES TO HIS TWO ARMS. WE COULD NOT GET OUT OF MY VEHICLE BECAUSE THE IMPACT WAS SO HARD THAT MY FRONT TWO DOORS WERE DAMAGED TO THE POINT THAT THEY WOULD NOT OPEN. MY AIRBAGS DID NOT DEPLOY HOWEVER THE LADY WHO HIT ME HEAD ON, HER AIRBAGS DID DEPLOY. IF MY AIR BAGS HAD OF WORKED LIKE THEY WERE SUPPOSED TO THEN ME AND MY NEIGHBOR WOULD NOT HAVE BEEN INJURED. WE WERE WEARING OUR SEAT BELTS AND THE IMPACT WAS LIKE HITTING A STONE WALL WITH GREAT FORCE. EVERYONE AT THE ACCIDENT SCENE WANTED TO KNOW WHY MY AIRBAGS DID NOT WORK.THEY SHOULD HAVE WORKED IF THEY WERE EVER GOING TO, BUT THEY DID NOT. MY VEHICLE ENDED UP BEING TOTALED AND I AM STILL GETTING TREATMENTS FOR MY INJURIES. I HAVE BEEN IN THE HOSPITAL SEVERAL TIMES FROM THE INJURIES THAT I SUSTAINED BECAUSE MY AIRBAGS DID NOT DEPLOY. I WOULD LIKE AN INVESTIGATION INTO WHY MY AIRBAGS DID NOT WORK WHEN I HAD A HEAD ON COLLISION. THANK YOU. *TR
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10734964July 19, 2015
AIR BAGS
I WAS DRIVING MY 2002 TOYOTA RAV4. SUV ON JUNE 26, 2015. A LADY TALKING ON HER CELL PHONE WENT THROUGH A STOP SIGN AND HIT MY CAR HEAD ON. ME AND MY PASSENGER SUSTAINED SEVERAL INJURIES. MY VEHICLE CAUGHT ON FIRE AND WE COULD NOT GET OUT OF THE CAR (THE DOORS WERE JAMBED) FINALLY WITH SOME HELP WE WERE ABLE TO GET OUT OF MY VEHICLE. I HURT MY HEAD, CHEST, STOMACH, RIGHT LEG CUT, RIGHT KNEE JOINT DAMAGED AND LEFT ARM AND HAND SERIOUSLY INJURED. EVERYONE ( THE POLICE, FIREMEN, WITNESSES,WRECKER TRUCK PEOPLE AND THE TOYOTA GARAGE THAT MY VEHICLE WAS TAKEN TO WANTED TO KNOW WHY MY AIRBAGS DID NOT DEPLOY WHEN THE VEHICLE HIT ME. THE LADIES AIR BAGS DID DEPLOY AND SHE WAS NOT INJURED. HOWEVER, MY AIRBAGS DID NOT DEPLOY WHICH CAUSED ME TO SERIOUSLY INJURED. I AM STILL RECEIVING MEDICAL TREATMENT FOR MY INJURIES AND MY VEHICLE WAS TOTALED. EVEN THE MECHANICS AT THE TOYOTA COLLISION CENTER WHERE MY VEHICLE WAS TOWED TO SAID THAT MY AIR BAGS SHOULD HAVE DEPLOYED AND BECAUSE THEY FAILED TO DEPLOY ALLOWED ME TO BE SERIOUSLY INJURED. I WOULD LIKE FOR YOU AGENCY TO PERFORM AN INVESTIGATION ON WHY MY AIRBAGS FAILED TO DEPLOY WHICH CAUSED ME TO BE INJURED. IF THE AIRBAGS FAILED TO DEPLOY IN MY TOYOTA RAV4 SUV THEN I AM SURE THAT THERE OTHER TOYOTA RAV4-SUV'S WITH DEFECTIVE AIRBAGS. PLEASE ADVISE. THANK YOU.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10730981June 29, 2015
AIR BAGS
I WAS DRIVING DOWN A STREET IN CHARLESTON, WV AND A LADY WENT THROUGH A RED LIGHT AND SHE HIT MY TOYOTA RAV4 SUV. HEAD ON AND THE AIR BAGS IN MY 2002 TOYOTA RAV4 SUV, DID NOT EMPLOY, BUT THE AIRBAGS IN THE OTHER VEHICLE DID. AS A RESULT OF THE AIR BAGS IN MY VEHICLE FAILING TO EMPLOY CAUSED ME AND MY WIFE INJURIES.I REALLY BELIEVE THAT ALL OF THE AIR BAGS IN ANY TOYOTA MADE VEHICLES ARE EITHER DEFECTIVE OR WILL NOT EMPLOY AS A RESULT OF A HEAD ON ACCIDENT. MY WIFE AND I HAD TO HAVE MEDICAL CARE AS A RESULT OF MY 2002 TOYOTA RAV4 SUV FAILING TO EMPLOY ON IMPACT IN A HEAD ONE COLLISION AT SPEEDS IN EXCESS OF FORTY MILES PER HOUR. I WOULD LIKE FOR YOUR AGENCY TO INVESTIGATE AS TO WHY MY AIR BAGS FAILED TO EMPLOY DURING A HEAD ON ACCIDENT. IF THE AIR BAGS IN MY 2002 TOYOTA RAV4 SUV WOULD HAVE WORKED THEN ME AND MY WIFE WOULD NOT HAVE BEEN INJURED. I BELIEVE WHOLE HEATEDLY THAT TOYOTA KNEW ABOUT ALL OF THE DEFECTIVE AIR BAGS IN ITS MANUFACTURED VEHICLES AND THEY ALSO KNEW ABOUT SOME OF THE AIR BAGS NOT EMPLOYING ON OTHER MODELS OF THEIR VEHICLES, LIKE MINE. PLEASE INVESTIGATE AND KEEP ME ADVISED. THANK YOU. *TR
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10730802June 27, 2015
AIR BAGS
I WAS DRIVING DOWN TENNESSEE STREET WHEN A LADY RAN THROUGH A STOP SIGN AND HIT US HEAD-ON. MY AIR BAGS NOT DID DEPLOY WHICH CAUSED ME AND MY WIFE INJURIES. THE OTHER VEHICLE THAT HIT MY TOYOTA 2002 RAV4 SUV. AIR BAGS DID DEPLOY ON IMPACT, WHERE MY AIRBAGS DID NOT DEPLOY. IF MY AIR BAGS WOULD HAVE DEPLOYED LIKE THEY WERE SUPPOSED TO, THEN ME AND MY WIFE WOULD NOT HAVE SUSTAINED INJURIES. FOR ALL INTENT AND PURPOSES, I PERSONALLY BELIEVE THAT TOYOTA IS AWARE THAT ALL OF THEIR AIRBAGS ARE EITHER DEFECTIVE OR WILL NOT WORK AT ALL. THE POLICE, THE WRECKER DRIVER, THE WITNESSES, THE GARAGE WHERE MY VEHICLE WAS TOWED TO ALL ASKED THE SAME QUESTION: HOW COME YOUR AIRBAGS DID NOT DEPLOY. THEY ALL SAID THAT IF THEY WOULD HAVE DEPLOYED THEN ME AND MY WIFE WOULD NOT HAVE BEEN INJURED.I WOULD LIKE FOR YOUR OFFICE TO HAVE AN INVESTIGATION OF WHY MY AIRBAGS DID NOT DEPLOY WHICH DID CAUSE ME AND MY WIFE INJURIES. IN A HEAD ON COLLISION, ONE WOULD EXPECT THE AIR BAGS TO WORK, BUT MINE DID NOT CAUSES ME AND MY WIFE INJURIES. THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10730539June 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER SUSTAINED ARM AND HAND INJURIES AND LACERATIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10726370June 20, 2015
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
2002 TOYOTA RAV 4 ENGINE CONTROL MODULE/TRANSMISSION FAILED ON 82,264 MILES, ERRATIC DRIVING, VERY DANGEROUS TO DRIVE. TOYOTA IS AWARE OF THIS PROBLEM BUT NOT DOING ANY THING TO RESOLVE. SPENT ALMOST $1000 TO REPLACE THE ECU ALONE, MAY NEED COMPLETE TRANSMISSION REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720938May 22, 2015
POWER TRAIN, STEERING
I PURCHASED THE 2002 TOYOTA RAV4 NEW FROM THE DEALERSHIP. ONE DAY WHILE I WAS ON MY WAY TO WORK I ALMOST WRECKED BECAUSE THE DRIVE BELT GOT HUNG UP ON SOMETHING AND IT CHEWED UP MY DRIVE BELT. ALSO, I STARTED NOTICING EVERY TIME THAT I WANTED TO SPEED UP MY RAV4 WOULD HESITATE AND NOT GO IN GEAR. IF IT DID GO IN GEAR IT MADE A NOISE LIKE A GRINDING TYPE OF NOISE. I CALLED THE TOYOTA DEALERSHIP AND THEY DID NOTHING. I CALLED THE TOYOTA MOTOR USA AND TOLD THEM ABOUT MY PROBLEM AND I WAS TOLD THAT TOYOTA DOES NOT MANUFACTURE ANY DEFECTIVE VEHICLES AND THEY REFUSED TO DO ANYTHING. THE I READ WHERE THERE HAD BEEN A RECALL ON ALL 2001, 2002 AND 2003 RAV4 TOYOTA VEHICLES BECAUSE OF FAULTY TRANSMISSIONS. I THEN SENT A LETTER TO TOYOTA MOTOR CORPORATION USA AND AGAIN THEY REFUSED TO DO ANYTHING. THE RAV4 HAS BEEN PARKED IN MY GARAGE AND IT HAS ONLY 35,000 MILES ON IT AND EVERYONE IN MY FAMILY IS AFRAID TO DRIVE IT. I THOUGHT THAT WHEN A CAR MANUFACTURER HAS A RECALL THAT THE MANUFACTURER HAS A RESPONSIBILITY TO FIX THE DEFECT. IN MY CASE TOYOTA HAS REFUSED TO DO ANYTHING. CAN YOU AGENCY ASK TOYOTA WHY THEY HAVE NEVER OFFERED TO DO ANYTHING FOR A LEGITIMATE RECALL WHICH INVOLES THE PROBLEMS THAT I AM HAVING. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715795May 11, 2015
UNKNOWN OR OTHER, POWER TRAIN
THE CAR RECENTLY STARTS HESITATE AND SUDDENLY SLOW DOWN SOMETIMES WHEN I PUSH THE GAS GEAR FROM STOP (NOT ALWAYS). THE MECHANIC SAID THE TRANSMISSION MAY NEED TO BE CHECKED. FROM THE INTERNET, I LEARNED THAT THIS PARTICULAR CAR IS KNOWN TO HAVE THE TRANSMISSION DEFECT (RAV4 2001-2003 WITH AUTOMATIC TRANSMISSION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713184April 27, 2015
POWER TRAIN
PURCHASED THE 2002 TOYOTA RAV4 FOR $6000 FROM A 'REPUTABLE' MECHANIC. HIS NEPHEW OWNED IT. MECHANIC DID ALL THE WORK ON IT WHILE IT WAS OWNED BY NEPHEW. NEPHEW OWNED IT FOR 2 YEARS. I PURCHASED IT IN MAY 2014. FEBRUARY 2015 THE TRANSMISSION WENT OUT. THROUGH MUCH RESEARCH & DIGGING FOUND A RECALL ON IT. TOYOTA STATED THEY FIXED IT IN 2007. FURTHER INVESTIGATION SHOW 2001 - 2003 RAV4'S ARE A PIECES OF JUNK. THIS CAR WAS TAKEN IN FROM THE PREVIOUS OWNER TO HAVE THE 'SHIFTING ISSUES' LOOKED AT IN MARCH 2012. SAID NEPHEW OWNED IT AT THAT TIME. NOONE CAN TELL ME THE MECHANIC & THE NEPHEW DIDN'T KNOW THERE WAS GOING TO BE PROBLEMS WITH THE TRANSMISSION. FEBRUARY 16, 2015 THE CAR STOPPED IN THE MIDDLE OF THE ROAD. HAD TOWED TO MY MECHANIC, WE WILL CALL HIM [XXX]. [XXX] SAID IT WAS THE TRANSMISSION, HE COULD TAKE THE TRANNY OUT & SEND IT TO HIS TRANSMISSION GUY FOR REPAIRS. TOTAL ESTIMATE: $ 3800. CALLED THE PREVIOUS OWNER, HE 'OH, I'M SORRY'. FAST FORWARD TO TODAY, APRIL 27, 2015. THE CAR HAS BEEN AT THE MECHANICS FOR 2 1/2 MONTHS. TRANSMISSION HAS BEEN REBUILT. HAD TO REPROGRAM THE ECM. HAVE GONE THROUGH 3 ECM'S, THE TRANSMISSION IS STILL SLIPPING BETWEEN 2ND & 3RD GEARS. [XXX] & THE TRANNY GUY TELLS ME IT IS THE COMPUTER. COMPUTER COMPANY SAYS IT IS THE TRANNY. SO MY CAR JUST SITS AT MY MECHANICS SHOP. IT CAN RUN BUT IF I RUN IT I RISK RUINING THE TRANSMISSION & IT NOT BEING COVERED UNDER WARRANTY. UP UNTIL THIS POINT I HAVE FORKED OUT $4100 FOR THE REPAIRS. (DOESN'T INCLUDE THE LOAN I HAD TO TAKE OUT FOR THE CAR). TODAY I AM GOING TO TAKE THE CAR IN & DEMAND IT GETS FIXED BY THIS WEEKEND, IF IT DOESN'T I'M GOING TO HAVE TO TAKE THEM TO SMALL CLAIMS COURT TO GET MY MONEY BACK SO I CAN HAVE IT REPAIRED PROPERLY. THE TWO PEOPLE I AM DOING BUSINESS WITH ARE SMALL BUSINESS OWNERS. I DON'T WANT TO TAKE THEM TO COURT BUT THEY ARE FORCING MY HAND. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691283February 28, 2015
POWER TRAIN
TRANSMISSION SLIPS BETWEEN GEAR 3 AND 4. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680701February 2, 2015
POWER TRAIN
MY RAV4 STARTED HAVING ISSUE WITH THE TRANSMISSION. I BROUGHT IT TO A TOYOTA DEALER IN ESCANABA, MICHIGAN AND THEY TOLD ME I NEEDED A TRANSMISSION AND A BRAIN AND THE COST WAS OVER $4,000. I COULD NOT AFFORD AT THE TIME SO I WAITED A SHORT TIME BEFORE I COULD GET A LOAN TO REPAIR. AFTER IT WAS REPAIRED, IT STARTED ACTING UP AGAIN AND I BROUGHT IT BACK TO THE DEALER IN ESCANABA AND THEY TOLD ME IT WAS THE MOTOR THIS TIME AND I HAD DONE SOMETHING. IT WASN'T THE MOTOR. WHEN THE TRANSMISSION WAS INSTALLED, THEY BROKE THE FLYWHEEL, BENT THE CRANKSHAFT AND THE TRANSMISSION PUMP WAS WELDED TO THE TRANSMISSION. THE DEALER REPAIRED FOR FREE THIS TIME. NOW, THE TRANSMISSION IS LEAKING IN TWO DIFFERENT AREAS. I HAVE HAD MONTHS WITHOUT A VEHICLE AND LOTS OF EXPENSES INCURRED. I AM VERY DISAPPOINTED IN MY RAV4 AND THE DEALERSHIP IN ESCANABA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678907January 26, 2015
ENGINE
COMPUTER FAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671418January 9, 2015
ENGINE, POWER TRAIN
CAR SEEMED TO STRUGGLE GETTING TO 1ST GEAR THEN LURCHED INTO 4TH GEAR. STRUGGLED TO GET IT DRIVEN TO THE DEALERSHIP. ENDED UP BEING A FAILURE OF ELECTRONIC CONTROL MODULE (ECM), FAILED CODE PO 755. THIS WAS COVERED UNDER A WARRANTY ENHANCEMENT OF A NHTSA ID#10037585 KNOWN PROBLEM THAT EXPIRED AFTER 10 YEARS FROM PURCHASE OR 150,000 MILES. I PURCHASED THE CAR NEW IN 2003 FROM THE SAME DEALERSHIP THAT DID THE REPAIR. TOYOTA CORPORATE OFFICE WOULD NOT OFFER ANY HELP IN FIXING THIS KNOWN MALFUNCTION PROBLEM EVEN THOUGH MY MILEAGE WAS LESS THAN 43,000 MILES. I FEEL A KNOWN SAFETY ISSUE SHOULD BE ADDRESSED IN SOME WAY BY TOYOTA BEYOND THEIR STRINGENT TIME LIMITS. 1-9-2015 COST TO REPLACE ECM...$1,435....WITH NO GUARANTEES IT DID NOT RUIN THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669913January 4, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
ECM MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660352November 23, 2014
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660272November 22, 2014
POWER TRAIN, ENGINE
MY DAUGHTER PURCHASED A USED 2002 RAV4 AS HER FIRST CAR IN 2010. IT HAD ENGINE AND TRANSMISSION PROBLEMS WITHIN MONTHS OF PURCHASING. SHE ALSO HAD TRANSMISSION ISSUES WHERE IT WOULD NOT GO INTO GEAR OR IT WOULD ACT SLUGGISH WHILE DRIVING ON THE CALIFORNIA FREEWAYS. IT WAS VERY DANGEROUS, ESPECIALLY FOR A YOUNG DRIVER. WE LEARNED OF THE CLASS ACTION SUIT FOR THIS ISSUE AND GOT ON BOARD WITH IT. UNFORTUNATELY WE LOST, AS WE KNEW WE WOULD, SINCE TOYOTA DOES NOT WANT TO STAND BEHIND ITS WARRANTIES OR TECHNICAL SERVICE BULLETINS. WE PAID FOR A TRANSMISSION REPLACEMENT SO SHE COULD SAFELY DRIVE THIS VEHICLE AND THE TSB CLEARLY STATES THAT ANY PRIOR OUT-OF-POCKET REPAIRS RELATED TO THIS ISSUE WOULD BE REIMBURSED. EVEN THOUGH WE EVENTUALLY HAD THE ECM AND TRANSMISSION REPLACED AT THEIR EXPENSE, SHE WAS TO BE REIMBURSED FOR THE PRIOR WORK DONE BUT WAS NOT. WE WILL NEVER PURCHASE ANOTHER TOYOTA PRODUCT. TOO MANY RECALLS AND ISSUES. AND THEY DO. NOT. HONOR. THEIR. AGREEMENTS. I KNOW WE AREN'T THE ONLY ONES....THERE ARE LEGIONS OF DISSATISFIED CONSUMERS. SOMETHING THIS DANGEROUS SHOULD BE ADDRESSED. NEVER HAD THESE PROBLEMS WITH FORD OR PONTIAC VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659408November 19, 2014
ENGINE, ELECTRICAL SYSTEM
MY MOTHER HAD THE ENGINE CONTROL MODULE FIXED JUNE OF 2013. SHE HAD TO PAY FOR THIS REPAIR HERSELF BECAUSE TOYOTA REFUSED TO FIX IT, EVEN THOUGH THEY SENT LETTERS OUT TO PEOPLE SAYING THAT THEY WOULD COVER THE COST TO REPAIR THIS KNOWN ISSUE. AFTER 1900.00 LATER, SHE PAID FOR IT. A YEAR LATER I OWN THIS SAME VEHICLE AND THE SAME THING HAS GONE BAD. ITS JUST OUT OF THE WARRANTY. I ALMOST GOT HIT DUE TO THE CAR STALLING WHEN I PULLED OUT AT AN INTERSECTION. THIS IS A KNOWN PROBLEM, AND IT WAS PAID FOR BY ANOTHER FAMILY MEMBER. YET IT HAS THE SAME ISSUE. TOYOTA NEEDS TO FIX THIS PROBLEM. HORRIBLE COSTUMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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