Toyota RAV4 Complaints (2020)

652 consumer complaints on file.

#11365289October 20, 2020
FUEL/PROPULSION SYSTEM
I HAVE BEEN HAVING AN ISSUE WITH THE GAS TANK OF MY 2020 TOYOTA RAV4 HYBRID LE. THE TANK CAN NEVER BE FILLED TO IT'S FULL CAPACITY OF 14.5 GALLONS. I CAN ONLY ADD 9 OR SOMETIMES 10 GALLONS AND THE GAS TANK GAUGE SHOWS ONLY 3/4 OF THE TANK FILLED AFFECTING THE MPG AND THE RANGE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364861October 17, 2020
ELECTRICAL SYSTEM
SMART KEY MALFUNCTION-- 2020 RAV4, PURCHASED MAY OF 2020. FIRST INCIDENT: OCCURRED AFTER VEHICLE SITTING IN A PARKING GARAGE AT AN AIRPORT FOR 4 DAYS. CAME BACK AND VEHICLE WOULDN'T START AND LIGHTS ON DISPLAY PANEL WERE FLICKERING. DOOR LOCKS WERE MALFUNCTIONING, AND UPON JUMP STARTING EVERYTHING WAS OK. TOOK TO DEALERSHIP AND WAS TOLD BATTERY WAS BAD, THEY REPLACED BATTERY. SECOND INCIDENT: OCCURRED AFTER CAR PARKED FOR 11 HOURS. VEHICLE WOULDN'T START AND LIGHTS ON DISPLAY PANEL WERE FLICKERING AGAIN. DOOR LOCKS WERE MALFUNCTIONING AGAIN AS WELL.. HAVE ALSO SEEN THAT HUNDREDS OF OTHER PEOPLE ARE EXPERIENCING THIS SAME ISSUE.. BASED OFF OF A GOOGLE SEARCH AND RESEARCH, I AM NOT THE ONLY ONE. ELECTRICAL ISSUE OR SOME SOFTWARE MALFUNCTION IS CAUSING THE VEHICLE TO DRAIN ITS OWN BATTERY AT RANDOM TIME INTERVALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364655October 16, 2020
UNKNOWN OR OTHER
THE FUEL INDICATOR SHOWS HALF ONLY. THE TANK DOES NOT REGISTER THE CORRECT AMOUNT OF FUEL. THE COMPANY ITSELF NEVER CONTACTED US RE THIS DEFECT. WE TURNED THE CAR IN TODAY AS WE DIDN'T FEEL SAFE DRIVING A CAR WITHOUT AN ACCURATE FUEL GAUGE READING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364539October 15, 2020
FUEL/PROPULSION SYSTEM
FUEL GAUGE/FUEL TANK PROBLEM. TANK HOLDS 14.5 GALLONS, BUT AUTOMATIC SHUT-OFF ALLOWS ONLY 10 GALLONS. FUEL GAUGE THEN SHOWS "FULL." DISPLAYS AND FUEL-LOW WARNINGS COME ON AFTER ABOUT 400 MILES, WITH FUEL GAUGE SHOWING "EMPTY."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364593October 15, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE VEHICLE IS HESITATING, JERKING WHEN COMING TO A SLOW STOP AND WHEN GIVING IT GAS. WHEN PUTTING GAS IN THE CAR THE PUMP AUTOMATICALLY SHUT OFF. WHEN I TURNED THE CAR BACK ON IT SHOWED THAT THE TANK WAS ONLY 3/4 FULL. I PUT MORE GAS AGAIN AND THE GAS TANK OVERFLOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364225October 13, 2020
FUEL/PROPULSION SYSTEM
THE GAS TANK IS NOT ABLE TO BE FILLED. ONLY 9 GALLONS CAN BE ENTERED. THE DRIVE RANGE IS ONLY 400 MIKES VS THE 540 OF THE TANK COULD BE COMPLETELY FILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363821October 11, 2020
FUEL/PROPULSION SYSTEM
MY 2020 TOYOTA RAV4 HYBRID IS SUPPOSED TO GET 4.5 GALLONS OF FUEL, BUT I AM ONLY ABLE TO FILL UP TO 9 GALLONS FROM EMPTY. WHEN GETTING FUEL, I TOP OFF AND AM STILL ONLY AVERAGING 9 GALLONS PER FILL UP. THIS IS A KNOWN ISSUE WITH TOYOTA, BUT NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363748October 10, 2020
ELECTRICAL SYSTEM
BOUGHT A 2020 TOYOTA RAV4 IN EARLY SEPTEMBER,BUT AFTER 1 MONTH IT BEGAN SHOWING, "BATTERY IS CHARGING" FREQUENTLY. I TOOK THE CAR TO THE DEALERSHIP TO SEE WHAT COULD BE WRONG. THEY STATED THAT IT IS NORMAL. IT NORMALLY HAPPENS WHEN YOU APPLY THE BRAKES AND THE MESSAGE WILL BE SHOWN ON THE DASHBOARD, "BATTERY IS CHARGING". I PLAN IN TAKING THE CAR AGAIN TO THE DEALERSHIP TO GET THIS RESOLVED, SINCE I KNOW FOR A FACT IT IS THE BATTERY THAT IT'S MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363471October 8, 2020
FUEL/PROPULSION SYSTEM
2020 RAV4 HYBRID VEHICLE IS RATED FOR AND ADVERTISED AS HAVING AN APPROXIMATELY 580 MILE FUEL RANGE. PURCHASED NEW, AND DROVE OFF THE LOT WITH A FULL TANK AND 7 MILES ON THE ODOMETER, THE EMPTY FUEL TANK LIGHT CAME ON AT JUST LESS THAN 370 MILES OF NORMAL HIGHWAY AND CITY DRIVING. WENT TO "FILL UP" THE VEHICLE AND IT TOPPED OFF AT ONLY 11 GALLONS. THE TANK CAPACITY IS ADVERTISED AS 14.5 GALLONS. MY ASSUMPTION IS THAT EITHER THE FUEL GAUGE IS DEFECTIVE, OR THE FUEL TANK IS SMALLER THAN ADVERTISED. EITHER WAY, THIS MAKES THE ACTUAL FUEL RANGE OVER 200 MILES LESS THAN ADVERTISED. I WAS TOLD AT THE DEALERSHIP THAT THE "RESERVE FUEL" AMOUNT IS 3.5 GALLONS, HOWEVER, TOYOTA USA HAS TOLD ME THE RESERVE AMOUNT IS 2.2 GALLONS. THIS IS A SAFETY ISSUE - IIN ORDER TO GET THE FUEL RANGE I NEED, I HAVE TO DRIVE IT NEARLY 200 MILES PAST THE LOW-FUEL INDICATOR, WHICH PUTS ME AT INCREASED RISK OF RUNNING OUT OF FUEL ON THE INTERSTATE. ADDITIONALLY IT'S NOT CLEAR WHAT WILL HAPPEN IF/WHEN THE FUEL TANK IS DEPLETED. TOYOTA HAS CHOSEN NOT TO INFORM BUYERS OF THIS FUEL GAUGE DEFECT PRIOR TO PURCHASE, AND INSTEAD ACTIVELY ADVERTISES THE LONG FUEL RANGE - THIS FITS THE DEFINITION OF FRAUD, AND IS COMPLETELY UNVERIFIABLE UNTIL YOU PURCHASE AND DRIVE THE VEHICLE HUNDREDS OF MILES. HAD I KNOWN, I PROBABLY WOULD NOT HAVE PURCHASED THIS VEHICLE, BECAUSE OF THIS FUEL RANGE SAFETY ISSUE, AND NOT KNOWING HOW MUCH FUEL IS LEFT IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363257October 7, 2020
SERVICE BRAKES, POWER TRAIN
AFTER COMING TO A COMPLETE STOP, WHEN I FOOT OFF THE BRAKE FOR ACCELERATION THE VEHICLE JERKS EVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362039September 30, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED WHILE THE VEHICLE WAS AT THE CAR WASH, THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME. A MONTH LATER AFTER THE VEHICLE FAILED TO START-UP, AND THE VEHICLE WAS TOWED TO MODERN TOYOTA OF BOONE (225 MODERN DRIVE, BOONE NC, 28607, (828) 263-5437) TO BE DIAGNOSED. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO LOW BATTERY VOLTAGE. THE BATTERY WAS RECHARGED AND THE FAILURE WAS FIXED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360659September 23, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED THAT WHILE INSIDE OR OUTSIDE THE VEHICLE, THERE WAS AN ABNORMAL ODOR. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE COOLANT TANK WAS LOW. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO WILLIAMS SCION OF ELMIRA (951 COUNTY ROAD 64, ELMIRA, NY 14903) WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE MECHANIC FAILED TO RETRIEVE A FAULT CODE. THE MECHANIC FOUND NO VISIBLE LEAKS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V046000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359905September 18, 2020
UNKNOWN OR OTHER
DARK SMOKED BORDER WINDOW VENT PROTECTOR IS UNSTICK. .SO THE PASSENGER DARK SMOKED WINDOW VENT PROTECTOR IS BROKEN.THE GLUE IS NOT WORKING WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359832September 18, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS IS A SPECIFIC CONCERN FOR THE BATTERY/ELECTRIC SYSTEM THAT APPEARS TO BE VERY PREVALENT.. IN THE 3 MONTHS SINCE BUYING MY 2020 TOYOTA RAV4 LIMITED HYBRID (JUNE 20, 2020)-I'VE HAD TO HAVE MY CAR JUMPED TWICE DUE TO A DEAD BATTERY. AT FIRST, I THOUGHT THERE MIGHT BE SOMETHING I WAS NOT DOING CORRECTLY. HOWEVER, AFTER READING THE COMMENTS ON SEVERAL SITES IT APPEARS THAT THIS IS A VERY COMMON ISSUE. THE CAR HAD BEEN DRIVEN THE DAY BEFORE EACH TIME AND WOULD NOT START THE NEXT MORNING. THE SERVICE PERSON WHO CAME OUT TO JUMP IT THE SECOND TIME SAID THAT HE GETS A LOT OF CALLS FOR THESE NEW CARS. THE SECOND TIME IT ALSO LOST MY PARKING ASSIST ON THE BACKUP CAMERA ALONG WITH THE LAST RADIO SETTING. UNFORTUNATELY- TAKING IT TO THE DEALER HAS NOT WORKED FOR MOST OF THE OWNERS. THE DEALER CAN FIND NOTHING WRONG OR EVEN LOCATE THE ISSUE. WHAT HAS TOYOTA DONE TO DETERMINE WHY THIS IS HAPPENING? IS IT SOFTWARE, BATTERY, ELECTRICAL OR A COMBINATION OF THESE? REFERENCES: HTTPS://WWW.MOTORBISCUIT.COM/ARE-2019-AND-2020-TOYOTA-RAV4-HYBRIDS-SUFFERING-BATTERY-ISSUES/ HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C29023_DS1091695 HTTPS://WWW.RAV4WORLD.COM/THREADS/2020-HYBRID-STARTING-ISSUE-DUE-TO-BATTERY-DRAIN.303771/ HTTPS://WWW.KBB.COM/TOYOTA/RAV4/2020/CONSUMER-REVIEWS/ HTTPS://WWW.REDDIT.COM/R/RAV4CLUB/COMMENTS/FUCB6M/2020_RAV4_BATTERY_DEAD/ PLUS MORE --- JUST GOOGLE '2020 RAV4 HYBRID BATTERY PROBLEMS'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353485September 7, 2020
FUEL/PROPULSION SYSTEM
FUEL CAPACITY FOR THE VEHICLE IS SUPPOSE TO BE `14.5 GALLONS, HOWEVER THE VEHICLE ONLY FILLS UP TO 10 GALLONS WHEN EMPTY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352652September 1, 2020
ELECTRICAL SYSTEM
I HAVE A 2020 RAV4 XLE WITH ABOUT 3,000 MILEAGE. THE CAR BATTERY HAS DIED TWICE. THE FIRST TIME IT HAPPENED, I JUMP STARTED THE CAR. THE SECOND TIME, I TOOK THE CAR TO THE DEALER BUT THEY SAID THERE WAS NOTHING WRONG WITH THE CAR. I DON'T UNDERSTAND WHY A NEW CAR WOULD BE HAVING THESE BATTERY PROBLEMS. HAS ANYONE HAD ANY SIMILAR PROBLEMS AND HAVE SUGGESTIONS ON HOW TO RESOLVE THE ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352201August 31, 2020
STRUCTURE:BODY
SIDE VIEW MIRRORS ON DRIVER SIDE AND PASSENGER SIDE VIBRATE WHEN TRAVELING AT ANY SPEED AND VIBRATE/SHAKE EXCESSIVELY TRAVELING AT HIGHWAY SPEEDS GREATER THAN 50MPH. THIS REDUCES VISIBILITY AND CAUSES NAUSEA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351775August 28, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V286000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER STAPP TOYOTA LOCATED AT 8019 RASPBERRY WAY, FREDERICK, CO 80504, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351054August 24, 2020
FUEL/PROPULSION SYSTEM
I BOUGHT A 2020 TOYOTA RAV4 HYBRID FOR FUEL EFFICIENCY. I'VE HAD IT NEARLY 6 MONTHS AND HAVE NOT BEEN ABLE TO REALIZE ANY FUEL EFFICIENCY DUE TO A FAULTY FUEL TANK. MY GAS GAUGE WAS AT 1/4 TANK AND I REFUELED. THE PUMP STOPPED AFTER REACHING 'FULL'. WHEN I RESTARTED THE VEHICLE AFTER 'FILLING UP', THE GAUGE WENT TO 3/4 TANK INSTEAD OF FULL. AT ANY GIVEN TIME, I DO NOT KNOW HOW MUCH FUEL IS IN THE TANK, THEREFORE, I CANNOT TELL IF THE VEHICLE IS EVEN FUEL EFFICIENT. MY PREVIOUS CAR WAS A 2003 TOYOTA RAV4 NON-HYBRID AND I'D REFUEL EVERY 2 WEEKS AND IT HAS THE SAME SIZE FUEL TANK THAT THE 2020 TOYOTA RAV4 HYBRID SUPPOSEDLY HAS (14.5 GALLONS). IT FEELS LIKE THE FUEL TANK IS HALF THAT SIZE. I'M HAVING TO REFUEL MY 2020 TOYOTA RAV4 HYBRID WEEKLY TO KEEP FROM LEAVING ME STRANDED BECAUSE THE GAS GAUGE IS READING INCORRECTLY. TOYOTA NEEDS TO CORRECT THIS ISSUE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350829August 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BATTERY "DIED" THE BEGINNING OF AUGUST - JUMP STARTED AND DROVE TO THE DEALERSHIP SERVICE CENTER. I WAS TOLD THAT THE BATTERY WAS FINE AND THAT "SHORT DISTANCE" DRIVING CAN DRAIN THE BATTERY - SINCE I DRIVE 45 MILES A DAY TO AND FROM WORK, THAT IS NOT A VALID "EXCUSE". NOW, 3 WEEKS LATER, MY CAR WAS PARKED ON A FLAT SURFACE FOR 36 HOURS WITH NOTHING LEFT ON - AND THE CAR IS COMPLETELY DEAD. TESTED THE BATTERY MYSELF BEFORE JUMPSTARTING IT - AND IT FULL. ABSOLUTELY NO REASON WHY MY CAR SHOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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