Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#10553624November 24, 2013
ENGINE
THIS MODEL TOYOTA HAS A RECORD OF STUCK OIL RINGS CAUSING EXCESSIVE OIL CONSUMPTION WHICH LEADS TO FAILURE OF ENGINE AND CATALYTIC CONVERTER. SEE NEW YORK TIMES OCT 14,2011 AND THE HUNDREDS OF ON LINE COMPLAINTS ABOUT USING ONE QUART OF OIL EVERY 1 K MILES. IN APRIL OF THIS YEAR MY DEALER DID A COMPLETE CHECK WITH OIL CHANGE, IN JUNE THE OIL WAS DOWN ONE QUART AND IN SEPTEMBER I DID ANOTHER OIL CHANGE WITH ONLY TWO QUARTS OF OIL LEFT IN THE PAN WHEN IT TAKES 4-1/2 QUARTS. I TOOK MY RAV 4 TO THE DEALER(11-23-2013) I BOUGHT IT FROM AND WITHOUT LOOKING AT IT I WAS TOLD THE OIL RINGS GET STUCK AND I NEED AN ENGINE REPAIR FOR $2,660 PLUS TAX AND MOST LIKELY A NEW CATALYTIC CONVERTER FOR $2,500. I HAD THEM CHECK IT OUT AND I GOT A WRITTEN DOCUMENT WITH THE REPAIR THAT IS NEEDED DOCUMENTED. THIS "NEEDS" TO BE A RECALL ITEM. IF A CAR DOING 70MPH HAS AN ENGINE FAILURE DUE TO LOSS OF OIL THEN THE PERSON WILL LOOSE STEERING AND BRAKE CONTROL LEADING TO A SERIOUS ACCIDENT AND MOST LIKELY DEATH. TOYOTA DID TWO RECALLS ON MY CAR IN APRIL, DOOR SWITCH NEEDED A DROP OF OIL AND REAR SUSPENSION NEEDED TO BE RE-TORQUED. MADE A BIG DEAL OUT OF WHAT COST PENNIES TO FIX. NOW A $2,660 ENGINE REPAIR AND WE NEED TO GO TO SMALL CLAIMS COURT OF CLASS ACTION SUIT OR PLEAD TO YOU TO HELP US GET THIS A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553629November 24, 2013
ENGINE, POWER TRAIN
MY WIFE NOTICED OIL LITE CAME ON AND WENT OFF IN A SPLIT SECOND . AFTER THAT THE CAR SHUT OFF CAR WAS CHECKED NO OIL . MOTOR BLEW UP . CALLED TOYOTA AND REFUSED TO DO ANYTHING . HAD TO PUT A JASPER ENGINE IN. COST OUT OF POCKET $4990.00 AND $1000.00 TO INSTALL NEW ENGINE . I BELIEVE WITH ALL THE OTHER REVEIWS WITH THE SAME PROBLEM AND POOR ENGINE DESIGN TOYOTA NEEDS TO PAY FOR THE ENGINE THAT CUSTOMERS HAD TO PAY OUT OF POCKET . I HAVE MY PAPER WORK FOR PROOF AND MECHANIC ALSO . IF ANY INFO ON THIS PLEASE EMAIL ME ASAP [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553005November 20, 2013
STEERING
THERE IS A LOUD CLUNKING NOISE ACCOMPANIED BY A TUG AT THE STEERING WHEEL WHEN MAKING TURNS EITHER LEFT OR RIGHT. MOST NOTABLE AT SLOWER SPEEDS. THIS NOISE STARTED THIS SUMMER AT AROUND 32000 MILES AND IS BECOMING PROGRESSIVELY WORSE. I AM CONCERNED ABOUT THE SAFETY OF THE STEERING. CAR CURRENTLY HAS 36000 MILES. FROM READING COMMENTS ON LINE THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THE 2007 RAV 4. IS TOYOTA GOING TO RECALL FOR THIS PROBLEM? THEY MOST CERTAINLY SHOULD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552729November 18, 2013
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
MUFFLER RUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552727November 18, 2013
SUSPENSION
REAR SWAY BAR LINKS RUSTED OFF ON BOTH SIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552597November 17, 2013
STEERING
THERE IS A LOUD "THUD" SOUND COMING FROM MY STEERING COLUMN WHEN MAKING TURNS (LEFT OR RIGHT). THE SOUND HAS BEEN NOTICEABLE FOR ABOUT A YEAR, BUT HAS BECOME FAR WORSE VERY QUICKLY SINCE SEPTEMBER 2013. I CAN TELL THE STEERING WHEEL IS HITTING SOMETHING INSIDE THE STEERING COLUMN (THE SOUND PLUS A TUG AT THE WHEEL WHEN I TURN THE CAR). I AM CONCERNED THIS IS A SAFETY ISSUE, AND WANT TO BE SURE THERE IS NOTHING MECHANICALLY WRONG WITH THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551765November 11, 2013
SUSPENSION
I HAVE HAD THE FIRST RECALL DONE FOR THE LOWER SUSPENSION ARM RECALL C0J AND RECEIVED AN INTERIM NOTIFICATION FOR A REVISED RECALL CSJ SAYING IT IS NOT YET AVAILABLE IN MY AREA. THIS PAST WEEKEND I HAD WORK DONE ON MY VEHICLE AND WAS TOLD THE PIN IN MY LOWER SUSPENSION ARM IS BROKE AND I SHOULD HAVE IT FIXED ASAP. I CALLED MY TOYOTA DEALER WHO TOLD ME THE RECALL IS NOT BEING DONE IN MY AREA AS OF YET. I CALLED TOYOTA CORPORATE WHO INFORMED ME THE RECALL IS NOT BEING DONE IN MY AREA AND TO HAVE IT INSPECTED AT THE DEALER AND THEY MAY OR MAY NOT BE ABLE TO DO THE RECALL AND FIX THE PROBLEM. I FEEL UNSAFE DRIVING THIS VEHICLE AND FEEL THAT TOYOTA IS NOT WORKING FAST ENOUGH TO REMEDY. I HAVE BEEN VERY UNHAPPY WITH THE NUMBER OF RECALLS THAT HAVE OCCURRED WITH THIS VEHICLE AND VERY UNHAPPY WITH THE AMOUNT OF TIME OFF OF WORK THIS HAS CAUSED ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551489November 8, 2013
AIR BAGS
AIR BAG LIGHT WENT ON AND AFTER SRS DIAGNOSIS TEST FOUND CLOCK SPRING BAD. ESTIMATED REPAIR $522.50. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551303November 5, 2013
ENGINE AND ENGINE COOLING
THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT. THIS IS NOT WHAT I AM ANNOUNCING AT THE MOMENT, BUT MERELY TO OUTLINE THE PROBLEM OF THE OIL BURNING ON THE RAV 4. THIS PROBLEM IS COSTING ME ADDITIONAL MONIES THAT WAS NOT CATERED FOR THAT PURPOSE. I AM PURCHASING MORE THAN THE USUAL AMOUNT OF ENGINE OIL AT THE STORE THAN I WOULD BUY. I SIMPLY NEED TOYOTA TO ADDRESS THE ISSUE/PROBLEM AND FIX IT. MY VEHICLE IS RELATIVELY NEW AND THERE IS NO REASON THAT I SHOULD NEED A NEW ENGINE, NOT FOR A SEVEN YEAR OLD VEHICLE. I WOULD APPRECIATE IF THE AUTHORITIES CAN AMELIORATE THIS SITUATION FOR ALL TOYOTA OWNERS THAT ARE FACED WITH THIS PROBLEM, AND FIX THE ENGINE BURNING OIL PROBLEM...UPDATED 11-06-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550879November 4, 2013
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, THERE WAS AN ABNORMAL CLUCKING NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE INTERMEDIATE SHAFT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 47,851.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550166October 30, 2013
STEERING
CLUNK NOISE FROM L\R STEERING AND EXCESS PLAY IN STEERING DIAGNOSED AGAIN..AND (COST ME $59..AT DEALER).. AS PROBLEM WITH STEERING SHAFT\INTERMEDIATE STEERING SHAFT ..WAS QUOTED $428 TO CORRECT..THE SAME PROBLEM OCCURRED IN 2009 @ 27,477 MILES AT WHICH DEALER REPLACED STEERING SHAFT AND INTERMEDIATE SHAFT @ NOCHARGE AS WAS UNDER WARRANTY..UNDER TSB 0318-08 AND TSB327.. USING PART NOS..45221 & 45260.. I BELIEVE TOYOTA HAS ANOTHER PROBLEM WITH REPLACING DEFECTIVE PARTS WITH DEFECTIVE PARTS( OR BAD TSBS) ..NEVER HAD THIS KINDA PROBLEM WITH ANY OTHER TOYOTA OR VEHICLE..THIS SHOULD BE UNDER A RECALL AS I REFUSED TO PAY AGAIN FOR A SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549911October 28, 2013
STEERING
I STARTED EXPERIENCING A CLUNKING NOISE WHENEVER I TURN THE STEERING WHEEL TO THE LEFT OR TO THE RIGHT AT LOW SPEEDS. IT HAS PROGRESSIVELY GOTTEN WORSE. RIGHT NOW, IT'S REALLY BAD. I TOOK IT IN TO THE TOYOTA DEALERSHIP AT 62K MILES AND THEY SAID I NEED TO REPLACE THE INTERMEDIATE SHAFT AT A COST OF $6,400 OUT OF OWNER'S POCKET. THEY SAID IT HAD BEEN OUT OF WARRANTY FOR A FEW MONTHS BEFORE I TOOK IT IN HENCE, COST TO OWNER. I REPORTED IT TO TOYOTA HEAD QUARTERS AND THEY OFFERED TO REIMBURSE $1K AFTER I SEND THEM RECEIPT OF REPAIRS, SINCE THEY SAID MY WARRANTY EXPIRED NOT LONG BEFORE. I THOUGHT IT WAS A KIND GESTURE BUT I DIDN'T HAVE $5,400 TO SPEND ON THOSE REPAIRS, SO I DIDN'T TAKE THEM UP ON THAT OFFER. I ASKED ABOUT THEIR KNOWLEDGE OF THIS BEING A COMMON PROBLEM WITH THE STATED MODEL, AND THEY SAID I MAY HAVE SEEN THIS REPORTED FREQUENTLY IN FORUMS ONLINE, BUT UNTIL ENOUGH PEOPLE REPORT THE PROBLEM TO TOYOTA'S HEAD QUARTERS THEY WON'T HAVE GROUNDS TO ISSUE A RECALL. THE PROBLEM PERSISTS AND CONTINUES TO GET LOUDER AN IS NOW ACCOMPANIED BY VIBRATIONS IN THE STEERING WHEEL. I HOPE TOYOTA SEES THE NEED TO ISSUE A RECALL SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549681October 27, 2013
ENGINE
MY RAV4 HAS BEEN CONSUMING LOTS OF ENGINE OIL LATELY AND I HAVE TO GET THE OIL REFILLED FOR COUPLE OF MONTHS THIS YEAR BEFORE ITS SERVICE IS DUE. ON 10/18/13, THE CHECK ENGINE OIL WARNING LIGHT AGAIN STARTED SO I TOOK IT TO GET THE OIL REFILLED AND THE SERVICE GUY TOLD ME TO BRING IT BACK AFTER A WEEK SO WE CAN CHECK THE OIL LEVEL AGAIN. SO IT TOOK IT BACK ON 10/26/13 AND WAS SURPRISED TO FIND THAT MY RAV4 HAD BURNED I QUART OIL IN JUST 8 DAYS. I DON'T KNOW WHAT TO DO. I READ SIMILAR REVIEWS IN EDMUNDS WEBSITE REGARDING THIS ENGINE OIL ISSUE WITH RAV4 MODELS. IS THERE ANY SOLUTION? MY WARRANTY HAS EXPIRED AND I AM THE ONLY OWNER OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549657October 26, 2013
SUSPENSION
WHILE DRIVING CAR ON HIGHWAY, I HEARD A LOW NOISE FROM THE PASSENGER SIDE REAR OF THE CAR THAT SOUNDED LIKE SOMETHING IN THE RIGHT REAR SUSPENSION BROKE. SINCE THIS TIME, THE CAR SOUNDS LIKE SOMETHING IS LOOSE AND MAKES A KNOCKING SOUND FROM THE PASSENGER SIDE REAR OF THE VEHICLE WHEN DRIVING BETWEEN 10 MPH AND 30 MPH WHEN YOU GO OVER SMALL BUMPS. IT SOUNDS LIKE A BROKEN SPRING OR SHOCK ABSORBER OR SOME OTHER COMPONENT OF THE REAR SUSPENSION SYSTEM IS LOOSE OR BROKEN. I AM CONCERNED ABOUT DRIVING THE VEHICLE, OR LETTING OTHER FAMILY MEMBERS DRIVE THE VEHICLE, ESPECIALLY AT HIGH WAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548773October 21, 2013
SUSPENSION
REAR SWAY BAR LINKAGE BROKE. VERY CORRODED. $240 FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548461October 18, 2013
SUSPENSION, AIR BAGS
HIT A CAR IN FRONT OF ME AND WRECK THE FRONT RIGHT CORNER OF THE RAV4 AND NO AIR BAGS WENT OFF. AND MY INS COMPANY TOTAL THE RAV4 AND DON'T KNOW WHAT HAPPEN TO THE OTHER CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10547923October 15, 2013
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, THERE WAS A POPPING NOISE COMING FROM THE INTERMEDIATE SHAFT OF THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE INTERMEDIATE SHAFT WAS FAULTY AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE INTERMEDIATE SHAFT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 71,633.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547492October 10, 2013
POWER TRAIN
9/30/2013 I BACKED OUT MY CAR OUT OF A PARKING SPOT, AFTER PUTTING IT IN DRIVE AND STARTED DRIVING WHEN SUDDENLY THE CAR LEAPED FORWARD, TOO FAST FOR THE INTENDED SPEED AND THEN CAME TO A GRINDING HALT, I COULD NOT PUT IT IN REVERSE AND I SHUT IT OFF. I RESTARTED THE CAR BECAUSE OF ITS LOCATION I COULD NOT STAY. I WAS ABLE TO DRIVE IT A BLOCK TO ONE OF MY CLIENTS. AFTER AN HOUR I STARTED THE CAR AND ATTEMPTED TO DRIVE AWAY, CAR DID NOT WANT TO SHIFT GEARS WHEN PICKING UP SPEED AND I FELT THE CARE WAS UNSAFE AS WELL AS UNABLE TO DRIVE ON A FREEWAY. AAA WAS CALLED AND TOWED TO TOYOTA.10/1/2013 THE CAUSE FOR SURGE AND NO REVERSE WAS SUSPECTED TO BE CAUSED BY LOW FLUID LEVEL IN TRANSMISSION. THE BEAVERTON TOYOTA SERVICE REP ([XXX]) TOLD ME THAT LOW LEVELS OF FLUID WOULD CAUSE THE CAR TO EVENTUALLY STOP AND UNABLE TO SHIFT. ONE QUART OF TRANSMISSION FLUID WAS ADDED, NO LEAKS WERE DETECTED AND MY CAR WAS TAKEN ON A ROAD TEST AND RETURN CAR WAS RECOMMENDED BY TAS, WHATEVER THAT MEANS. I FELT THAT THE CAR DID DRIVE DIFFERENT, THE SOUND OF THE GEAR SHIFTING AND THE WAY THE CAR REACTED WAS DIFFERENT, HOWEVER IF THE PROFESSIONALS FROM BEAVERTON TOYOTA DID A TEST DRIVE THEY WOULD HAVE NOTICED TOO, IT?S THEIR JOB. ON10/6/2013 LATE AFTERNOON, MY CAR CAME TO A GRINDING HALT RIGHT IN THE DRIVING LANE I WAS TRAVELING AT A SPEED OF APPROXIMATELY 20 TO 30 MPH. IT FELT I HIT A WALL HOW THE CAR STOPPED ABRUPTLY AND SOUND OF LOTS OF GRINDING METAL. I CALLED AAA AND HAD IT TOWED BACK TO TOYOTA AGAIN.10/9/2013 RECEIVED NOTICE THAT TRANSMISSION IS OUT, I WAS TOLD THAT THE TRANSMISSION WAS TOTALLY SHREDDED. IF THIS LAST SUDDEN STOP HAD HAPPENED ON THE FREEWAY OR CROSSING A BUSY INTERSECTION, MYSELF AND OTHERS COULD HAVE BEEN SERIOUSLY HURT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547367October 9, 2013
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD EXHIBIT A LOUD ABNORMAL NOISE WHEN ATTEMPTING A HARD TURN. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE INTERMEDIATE DRIVE SHAFT WAS REPLACED. THE FAILURE RECURRED THREE YEARS LATER. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE COULD NOT BE REPLICATED. THE FAILURE CONTINUED FOR TWO YEARS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 60,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545524September 26, 2013
STEERING
OBVIOUS CLUNKING NOISE IN STEERING, ESPECIALLY IN TURNS. I FOUND OUT THROUGH ROUTINE MAINT. AT A TOYOTA DEALER THAT THERE IS A PROBLEM WITH STEERING LINKAGE. I WENT OUT ONLINE AND SEE THEY HAVE A SERVICE BULLETIN ON HOW TO FIX THIS, BUT ALSO I READ NUMEROUS OTHER OWNERS HAVE THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED AS A RECALL. OWNERS SHOULD NOT BE SADDLED WITH THE COSTS, WHEN IT IS A DEFINITE DESIGN FLAW. PLEASE ADDRESS, THANK YOU. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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