Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#10593019May 21, 2014
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO DEALER WHERE THE STEERING WHEEL SHAFT WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER A SECOND TIME WHERE IT WAS DIAGNOSED THAT THE ELECTRIC STEERING COLUMN FAILED BUT THE REPAIRS WERE NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588848May 16, 2014
SUSPENSION
I RECEIVED A RECALL LETTER FOR THE "REAR LOWER SUSPENSION ARMS (NO. 1).WHEN I WENT TO THE TOYOTA DEALER ([XXX]) ,THEY TOLD ME THAT THIS RECALL DOES NOT APPLY TO PUERTO RICO AS PER TOYOTA GENERAL OFFICES INSTRUCTIONS. THE LETTER SAID THIS AN URGENT SAFETY RECALL IN READ LETTERS FOR IT IMPORTANCE. FOR THIS SITUATION WE CAN IMPLIED THAT TOYOTA IS DISCRIMINATING TO THE PUERTO RICO TOYOTA OWNERS.IF ANY ACCIDENT OCCUR FOR THIS SITUATION I MADE RESPONSIBLE TO TOYOTA DE PUERTO RICO,[XXX] (DEALER) AND TOYOTA GENERAL OFFICES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588919May 16, 2014
STEERING
LOST POWER STEERING WITHOUT WARNING IN HEAVY TRAFFIC. P/S LIGHT CAME ON AT THE SAME TIME. BARELY AVOIDED COLLISION WITH LARGE TRUCK. STARTED ENGINE AFTER 20 MINS., P/S LIGHT OUT & STEERING NORMAL. TOOK VEHICLE TO DEALER WHO FOUND CODE C1524 (LOW VOLTAGE IN POWER STEERING). IN ORDER TO FIND ROOT OF PROBLEM I NEED TO PAY $200 FOR DIAGNOSTIC, WHICH I REFUSED. THIS IS NOT A WEAR/TEAR ISSUE BUT EITHER A DEFECT OR MALFUNCTION. CALLED TOYOTA, ASKED THEM TO PAY FOR DIAGNOSTIC & TOYOTA REFUSED SINCE VEHICLE IS OUT OF WARRENTY. GUESS TOYOTA COULD CARE LESS ABOUT CUSTOMER SAFETY EVEN THOUGH THERE ARE NUMEROUS VEHICLES WITH SAME COMPLAINT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588668May 15, 2014
AIR BAGS
AFTER STARTING THE CAR THE AIR BAG LIGHT DID NOT OFF. IT HAS CONTINUED TO STAY ON WHEN THE CAR IS RUNNING SINCE OCT. 19 2013. WE HAVE TRIED TROUBLE SHOOTING THE PROBLEM WITH NO SUCCESS. WHEN HAVING RECALL REPAIRS DONE AT LEWIS TOYOTA IN DODGE CITY, KS ON 3/21/14 THE REPAIR MANAGER WAS ASKED ABOUT THE PROBLEM AND GAVE NO INDICATION THAT TOYOTA WAS AWARE OF THE ISSUE OR THAT A RECALL WAS BEING ISSUED. TOYOTA HAS STATED THEY WILL SEND LETTERS INFORMING OWNERS BY LATE APRIL. IT IS MID MAY AND WE HAVE STILL RECEIVED NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587775May 12, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA RAV 4. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WITH THE BRAKES DEPRESSED WHEN IT SUDDENLY AND ERRONEOUSLY ACCELERATED FORWARD, CRASHING INTO THE REAR OF A SECOND VEHICLE. THE CONTACT INDICATED THAT THE FAILURE HAD ALSO OCCURRED ON A PREVIOUS OCCASION. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 117,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10586383May 3, 2014
ENGINE
EXCESSIVE OIL CONSUMPTION. 1+ QUART EVERY 2500 MILES. CONTACTED TOYOTA CORPORATE AND THEY COULD CARELESS ABOUT IT. THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE ON THE INTERNET FORUM. ENGINE MODEL AFFECTED 2AZ-FE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585218April 28, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR STUCK WHILE BRAKING CAUSING VEHICLE TO SURGE FORWARD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583159April 16, 2014
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WELL-MAINTAINED 2007 RAV4 (67K MILES, NO ISSUES IN THE PAST) STALLED COMPLETELY WHILE DRIVING 50 MPH. NEARLY GOT REAR ENDED AS HAZARD FLASHER LIGHTS DID NOT WORK AT ALL. ALL POWER CUTS OFF TO INSIDE OF CAR. ONCE FAN IN ENGINE TURNS OFF (ABOUT 6 MINUTES) CAR CAN START AGAIN. DEALERSHIP SAID "DIRTY THROTTLE BODY PART" SO THEY CLEANED IT. HAPPENED 2ND TIME THE NEXT WEEK! THEN DEALERSHIP REPLACED ENTIRE THROTTLE BODY ASSEMBLY. HAPPENED 3RD TIME THE FOLLOWING WEEK! IT'S AT DEALERSHIP AGAIN NOW. EACH TIME IT HAPPENS, CAR IS DRIVING AND ONCE ABOUT 6 MINUTES PASSES, I CAN DRIVE AGAIN. BARELY HAVE TIME TO GET NEAR THE SHOULDER OF ROAD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579692April 14, 2014
ENGINE
EXCESSIVE OIL CONSUMPTION AS DESCRIBED IN T-SB-0094-11. HAD ALL SERVICE DONE AT TOYOTA DEALER SINCE 2007! THIS IS A KNOWN DEFECT AND NOW THE DEALER WANTS ME TO PAY FOR THE REMOVAL AND REPLACEMENT OF THE PISTONS AND PISTON RINGS - TOTALLY UNACCEPTABLE! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584827April 13, 2014
AIR BAGS
I REAR-ENDED ANOTHER CAR, SUSTAINING DAMAGE TO BOTH CARS. MY AIRBAG FAILED EVEN THOUGH I WAS GOING ABOUT 40 MPH--DID NOT DEPLOY. MY CHEST HIT THE STEERING WHEEL EVEN THOUGH I WAS WEARING MY SEAT BELT. ALTHOUGH, AT FIRST I DID NOT REALIZE THE EXTENT OF MY INJURIES, I RECEIVED SEVERAL FRACTURES AS REVEALED BY MRI AND OTHER SCANS AS FOLLOWS: 1. STERNUM FRACTURE 2. RIB FRACTURE 3. SPINE COMPRESSION FRACTURES OVER TIME, CONDITION HAS DETERIORATED TO IMMOBILIZATION. JUST RECENTLY LOOKED UP DETAILS OF SPEED AT WHICH AIRBAG SHOULD ENGAGE (AFTER HEARING ABOUT RECALLS) AND NOW REALIZE AIRBAG SHOULD HAVE GONE OFF AT MUCH LOWER SPEED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10579470April 13, 2014
AIR BAGS
AIRBAG LIGHT CAME ON 12/10/2013. CALLED DEALER TO MAKE APPOINTMENT. DEALER HOOKED UP SCAN TOOL ($65.00 FOR DIAGNOSIS) B1801 OPEN IN D SQUIB. DIAGNOSED OPEN IN SPIRAL CABLE. I DECLINED REPAIR SINCE I DID NOT HAVE $ 511.00 TO SPARE. I KNOW THAT TOYOTA RECALLED CERTAIN 2007 RAV4 UNITS, BUT SERVICE TECH SAID MINE WAS NOT AMONG THEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579333April 12, 2014
ENGINE
THE ENGINE OIL CONSUMPTION IS EXCESSIVE IN MY RAV4. IT IS USING ABOUT A QUART OR MORE PER 1,000 MILES. THE TOYOTA DEALER SAYS THIS IS NORMAL OIL CONSUMPTION FOR THIS ENGINE. I SEE MANY OTHER REPORTS OF THIS SAME PROBLEM BEING REPORTED ON THIS WEB SITE AND OTHER OWNERS RECEIVING THE SAME RESPONSE FROM THEIR TOYOTA DEALERS NATIONWIDE. THIS IS NOT ROUTINE AND WILL CAUSE UNEXPECTED ENGINE FAILURE AND/OR ENGINE SEIZING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578892April 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 TOYOTA RAV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LUNGED FORWARD WHILE IN SECOND GEAR. THE FAILURE RECURRED CONTINUOUSLY OVER A PERIOD OF NINE MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. UPDATED 05/28/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578937April 10, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
ON MARCH 21ST THE ABS, VSC, TRACTION AND BRAKE WARNING LIGHTS CAME ON WHILE DRIVING AT 35 MPH IN DRY WEATHER CONDITION. WHEN THE LIGHTS WERE ON, THE ABS SYSTEM WAS TRIGGERED MAKING DIFFICULT TO BRAKE TO STOP. SINCE THEN THE WARNING LIGHTS HAVE BEEN ON AND OFF AND SO I'VE BEEN HAVING DIFFICULTIES WHEN SLOWING DOWN AT A HIGHER SPEED RATE 60 MPH, SLOW SPEED 20 MPH, AND EVEN STOPPING. ON TUESDAY, APRIL 8 I BROUGHT THE RAV4 TO THE DEALER AND THEY SAID THAT THERE IS NOTHING WRONG WITH THE CAR AND THAT THE BREAKS WERE OK. DEALER SAID: IT IS JUST THE A REAR SENSOR THAT NEEDS TO BE RESET. SO DEALER TECHNICIAN RESET THE SENSOR THE SAME DAY. ON WEDNESDAY, APRIL 9, 2014 AROUND 6:00 PM WHEN TURNING LEFT AT A CORNER I HEARD A TICKING NOISE THEN FOUR WARNING LIGHTS APPEARED AGAIN AND THE BREAKS STARTED TO MALFUNCTION AGAIN. I'LL BRING THE RAV4 TO THE DEALER ON APRIL 12, 2014 AND SEE WHAT THEY HAVE TO SAY. THE CODES THE DEALER HAVE INITIALLY WERE C0210 AND C1223. MY SPOUSE AND I DON'T WANT TO DRIVE THE RAV4 WITHOUT KNOWING THAT THE SENSOR THAT THE DEALER TALKS ABOUT IS EITHER FIXED OR REPLACED. I DON'T WANT TO BE EXPOSED NOR EXPOSE MY FAMILY TO ANY POSSIBLE ACCIDENT DUE TO THE SENSOR/BRAKING SYSTEM FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578517April 9, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN
AFTER HEARING ABOUT TSBS RELATED TO PREMATURE WATER PUMP FAILURE, I NOTICED THAT MY RAV4 WAS LOW ON COOLANT. THE DEALER SERVICE DEPARTMENT TESTED AND FOUND THE PUMP WAS LEAKING, AND REPLACED IT UNDER THE POWER TRAIN WARRANTY. LESS THAN 15,000 MILES AND 2 YEARS LATER I AM NOTICING THAT THE COOLANT LEVEL IS BEGINNING TO RUN LOW AGAIN, AND SUSPECT THE REPLACEMENT WATER PUMP MAY AGAIN BE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578321April 8, 2014
ENGINE, SERVICE BRAKES, POWER TRAIN
THE CAR UNEXPECTEDLY ACCELERATED AS I WAS APPROACHING A RED TRAFFIC LIGHT. MY FOOT WAS ON THE BRAKE TO SLOW DOWN WHEN THE CAR'S ENGINE REVVED UP AND THE CAR KEPT MOVING FORWARD WITH MY FOOT ON THE BRAKE PEDAL AS FAR AS IT COULD GO. THE CAR FINALLY STOPPED ABOUT 6 FEET INTO THE INTERSECTION. THE NEXT MORNING THE CAR REPEATED THE UNEXPECTED ACCELERATION WHILE I WAS TRYING TO SLOW DOWN PRIOR TO STOPPING FOR A STOP SIGN. THE DRIVER'S SIDE FLOOR MAT WAS REMOVED TWO OR THREE YEARS AGO AND WAS NOT PRESENT THAT EVENING OR THE NEXT MORNING. I REPORTED THIS EPISODE TO THE TOYOTA DEALER AND I TOLD HIM I WAS AFRAID TO DRIVE THE CAR. THE DEALER TOLD ME THE CAR WAS OUT OF WARRANTY, BUT IF I WANTED HAVE TO CAR TOWED TO THE DEALERSHIP, HE WOULD HAVE TO TECHNICIANS CHECK IT FOR HISTORICAL RECORD OF THE EPISODE. I WAS ALSO TOLD I WAS RESPONSIBLE FOR TOWING CHARGES AND THE COST OF THE DIAGNOSTIC ANALYSIS. THE COMPUTERIZED DIAGNOSTIC CHECK SHOWED NOTHING HAD HAPPENED AND NOTHING WAS WRONG WITH THE CAR. I TOLD THE DEALER THE I WAS NOT IMPRESSED WITH THE DIAGNOSTIC TEST DEVICE, AS THE ACCELERATION DID HAPPEN AND THE TEST SET WAS OBVIOUSLY NOT CHECKING THE SOURCE OF THE PROBLEM. I CALLED TOYOTA CUSTOMER SERVICE TELEPHONE NUMBER IS TORRANCE CALIFORNIA, TOLD THEM MY STORY AND ASKED IF TOYOTA HAD RECEIVED ANY OTHER SUCH COMPLAINTS. I WAS TOLD THAT TOYOTA COULD NOT RELEASE THAT INFORMATION. I ASKED WHAT TOYOTA DID WITH MY REPORT OF THE PROBLEM. I WAS TOLD IT WENT INTO A TOYOTA DATA BASE. I ASKED FOR A COPY OF RAV4 EPISODES IN THE DATA BASE. I WAS TOLD TOYOTA COULD NOT FURNISH THAT TO ME. I THEN ASKED FOR A COPY OF MY REPORT THAT TOYOTA ENTERED INTO THE DATA BASE. TOYOTA TOLD ME IT COULD NOT FURNISH THAT TO ME. TOYOTA SEEMS TO DISCREDIT REPORTS OF THIS ACCELERATION/SAFETY ISSUE AS IF IT COULD NOT POSSIBLY HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577321April 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576143April 1, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576236April 1, 2014
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA RAV 4. THE CONTACT STATED WHILE DRIVING SHE HEARD A LOUD NOISE IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE TECHNICIAN STATED THE INTERMEDIATE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT PAID FOR THE REPAIRS, AT HER EXPENSE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE MILEAGE AT THE TIME OF THE FAILURE WAS 52,730 AND THE CURRENT MILEAGE WAS 54,134. UPDATED 5/27/14*CN UPDATED 08/04/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575470March 29, 2014
STEERING
NO CRASH INVOLVED. NO LOSS OF VEHICLE CONTROL. DURING ROUTINE MAINTENANCE, WAS INFORMED THE RACK ASSEMBLY WOULD HAVE TO BE REPLACED TO DEAL WITH A CLUNKING NOISE THAT A TECHNICIAN HAD NOTICED. I CHECKED AND FOUND THAT WHILE PARKED AND IDLING, PULLING THE WHEEL IN EITHER DIRECTION DID PRODUCE THE CLUNK. AFTER ADDITIONAL ESTIMATES, SETTLED ON A SPECIFIC REPAIR VENUE AT ALMOST $1700. ALSO INFORMED BY ONE OF THE ESTIMATORS THAT THE STEERING COLUMN WOULD SOON NEED REPLACED. NOT SCHEDULED FOR REPAIR AT THIS TIME. I WAS INFORMED BY ONE OF THE ESTIMATORS THAT MOST VEHICLES WOULD NOT HAVE REQUIRED A WHOLE RACK REPLACEMENT (OR AS MUCH MONEY) FOR A PROBLEM SUCH AS THIS, BUT RATHER THE 2007 DESIGN WAS INTEGRATED RATHER THEN MODULAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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