Toyota RAV4 Complaints (2015)

305 consumer complaints on file.

#11675487July 22, 2025
ELECTRICAL SYSTEM
After a battery recall was performed on the vehicle at the dealership, a serious safety issue occurred. A short circuit in the battery cable caused a fire in the engine compartment. Fortunately, I was able to extinguish the fire with an extinguisher before it spread, but it happened very close to the gas line and posed a severe danger. We believe the fire may be related to the recall service. The fire caused visible damage to the battery area, and we have documented it with photos and video. We are very concerned about the safety of this vehicle and potential negligence in the recall repair. We are requesting that NHTSA investigate this matter and take appropriate action.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11669634June 27, 2025
UNKNOWN OR OTHER
Was going a route that we do daily, and thankfully it was a backroad and no one was walking. Was coming up to a turn and pressed the brake but the car accelerated. 100% sure I pressed the brake! I couldn't steer the car and lost the brakes. Thankfully a tree stopped the car. Airbags deployed, windshield cracked, all 4 tires popped.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11669832June 27, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
The battery is off . It does not work. The car does not start. It looks like the battery is not properly installed. I just left my car at the Toyota dealership in June 12 for maintenance services, for brake fluid and flush etc including the replacement of a battery mounting hardware however it does not look right. The car started to go off and today it does not start at all. Please advice Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657468April 29, 2025
SEAT BELTS
The contact owns a 2015 Toyota Rav4. The contact stated that while using the rear seat belts, the occupant was unable to adjust the straps, and while moving in the seats, the seat belt straps erroneously became tighter. The contact stated that the failure was present with the rear driver's side seat belt and rear passenger’s side seat belt. The cause of the failure has not yet been determined. The manufacturer and local dealer had not yet been contacted about the failure. The failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655813April 21, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
When it rains, water leaks in the interior of the car where the windshield meets the roof of the car. It leaks at the both visor attachments, the light in the middle, and along the sides of where the windshield is attached. I understand there is a recall for older RAV4's for a similar issue. I think the same thing is happening here. It's is causing visibility issues when it is raining and distracts the driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652402April 2, 2025
UNKNOWN OR OTHER
I received the "Interim Notice" recall notification (not the first one about the same problem - "Certain Potential Vehicle Fire related to 12-volt battery") 1/2/24 but no parts were available until received the next notice on 3/28/25 for the "Remedy". That is not in a reasonable time frame to me, over a year and almost 4 months. I received a recall prior to 1/2/24 about a similar battery issue that was supposedly taken care of in a more timely manner, then to receive another recall notice having to do with similar issues but the parts weren't available over a year and 4 months. Why wasn't the problem fixed with the first recall/fix? In the mean time my car could have caught on fire, but because I was warned, that's ok?! That is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643410February 18, 2025
STEERING
The contact owns a 2015 Toyota Rav4. The contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, and the vehicle failed to respond to the direction that the steering wheel was turned. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V144000 (Steering); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640571February 4, 2025
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start and was jumpstarted several times. The contact called AAA who replaced the battery, and the vehicle was able to start. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 46,945. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636538January 17, 2025
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked at an independent mechanic for a routine service appointment, the contact was advised that corrosion was present on the battery hold down clamps. In addition, the contact was informed that, due to the corrosion, the battery test indicated a faulty battery. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 68,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634834January 8, 2025
UNKNOWN OR OTHER
recall # 23TB13 manufacturer recall # 23V734 NHTSA 12 volt battery replacement still has no remedy available since recall 11/1/2023 I have had 2 batteries replaced in 4 years , not sure if due to recall and cant seem to get anyone to answer if related . The last battery kept having erosion and connection issues , Finally had to replace .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632200December 23, 2024
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628878December 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624872November 12, 2024
ELECTRICAL SYSTEM
I'm submitting this formal complaint because the manufacturer had exceeded a reasonable amount of time for the recall remedy of the open recall on my vehicle. The recall was first created on Nov 01,2023 Manufacturer Recall Number: 23TB13 NHTSA Recall Number: 23V734 As of November 12, 2024, and after one year since it was issued, the recall status is still marked as "Recall Incomplete; remedy not yet available." I am in the process of importing my vehicle to Canada, and this unresolved recall is putting the entire process on hold. I have done the free recommended inspection under Consumer Advisory 21TG01, but this isn't considered a solution in order to call the recall completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621376October 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618446October 7, 2024
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616717September 26, 2024
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and stalled. The vehicle was able to be restarted each time. The vehicle was taken to a dealer where it was diagnosed that the positive wiring post needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616112September 24, 2024
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2015 Toyota Rav4. The contact stated while driving 30 MPH, the vehicle stalled. The contact was able to restart the vehicle however, there were several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 109,643. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615838September 22, 2024
STRUCTURE:BODY
Paint on the top my car is peeling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614211September 12, 2024
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613823September 10, 2024
ELECTRICAL SYSTEM
The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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