Toyota RAV4 Complaints (2020)

652 consumer complaints on file.

#11572353February 16, 2024
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Power liftgate does not close evenly on both sides. Upon checking, I found that the right side hinge is on the verge of breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572428February 16, 2024
ELECTRICAL SYSTEM
* Coolant Bypass Valve * This problem costs $800 to fix at the Toyota Dealership. *My car is a 2020 Rav4 with only 32k miles on it. * After reading thousands of complaints on websites from other 2020 Rav4 owners with the exact same problem, I think there should be a recall as this can be a dangerous issue if the engine overheats. I am shocked that nothing has been done about this yet. *The only warning was a routine maintence light that comes on every 5,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571919February 14, 2024
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
Vehicle was taken in for a oil change. At check-in I was told that I would be given a rental vehicle due to the overhead rails recall, leaking inside the vehicles at that time I advised of a gas smell which I have been smelling for several years and it was getting stronger. I was told that there was something wrong with the fuel pump and it would need to be replaced and they would also be replacing rails from the top of my vehicle because there was water leaks inside my car, I advised that water has been leaking in my car for several years and clips were already placedbout two years ago. Several days later I received a phone call that my vehicle was ready to pick up when I got there i was informed that the fuel pump assembly was replaced and intake. Manifest gasket , throttle gasket , fuel pump gasket replaced EGR valve replaced EGR inlet gasket replaced EGR valve. ad gasket replaced EGR cooler gasket replaced. I was also told that my air filters would need to be changed and I did consent to my air filters, the air element and a brake system flush as recommended after picking up my vehicle which had 34033 miles on it on 1/24/24. On 2/10 I was driving and a warning flashed on my car and spoke to me it said that there was a malfunction detected in the engine, transmission or throttle of the vehicle and I need to contact Toyota. I was two miles away and drove directly to them. They took the vehicle for several hours. I was told it was the alternator because my lights have been going dim and very bright. I advised that I have issues with the windows closing since the most recent repair as well and the vehicle is losing power. After almost 4 hours I was informed it a thermostat. Everyone had gone home and they could not give me a give me a rental so I had to drive this vehicle until Monday afternoon. The thermostat and gasket were replaced and I was charged because they used insurance without telling me. I believe this is a malfunction in their system related to origina
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571988February 14, 2024
ENGINE
2020 Rav4 engine bypass coolant valve is faulty. It could lead to overheating and possible engine damage. This is a known issue and just google to see how many people have been screwed over by this faulty equipment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571345February 11, 2024
ELECTRICAL SYSTEM
The following is an issue involving my 2020 RAV4 Toyota battery manufacturing defects that ended the life of my RAV4 battery. The mentioned event occurred on [XXX], and a report was created and recorded by a Toyota representative on [XXX], via (800) 331-4331 phone call, with the reference report number [XXX]. The nature of the issue was that my 2020 RAV4 battery parts came loose from the inside, and the metals were rubbing with each other, causing the smoke and the battery to overheat, ending its life due to the mentioned manufacturing defects. Based on the dangerous, alarming issue of overheating and dense heavy smoke from the battery, I left it at the dealer for service to prevent any toxic fumes, fire, or explosion. I told the dealer adviser that those manufacturing defects are a serious safety concern that should be reported in the public’s best interest to avoid any possible tragedies. I noticed when I picked up my car from the dealer that the battery manufacture defect was not recorded in the paperwork I had received; the manager and the advisor didn’t show any sense of urgency to the matter, so I filed a report to Toyota Motor North America Headquarters, Plano Texas. Report number: [XXX] The dashboard panel never displayed any safety hazard warnings or any symbols indicating the conditions of the smoke and battery overheating were jeopardizing my life and my family aboard while I drove with them. I paid $ 552.55 for the battery and a diagnostic service; management did not want to acknowledge that a manufacturing defect ended the battery life. Customers should not be responsible for replacement costs when the event is caused by manufacturing imperfection “even though the warranty is over.” The dealer advisor and management know that these manufacturing battery defects happen. Still, nobody ever informed me to be mindful of the dangerous state of faulty battery defects when I purchased my 2020 RAV4. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571117February 9, 2024
STRUCTURE:BODY
Tailgate hinge assembly failed/failing. It is available for inspection upon request. Failed hinge has placed the tailgate out of alignment. This prevents the tailgate to close properly, allowing for weather penetration, as well as preventing full closure of tailgate. This safety concern can potentially allow the tailgate to fall off the vehicle during travel, placing myself and others at risk of severe injury. The problem has not been confirmed/reproduced by a dealer or independent service center. The vehicle/component has not been inspected by any other representatives. There were no warning lamps, or any other symptoms prior to failure. This problem first occurred at 0625am, FEB09_2024. Tailgate opened with no issues. Tailgate failed to close on its own, due to misalignment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570597February 7, 2024
STRUCTURE:BODY
When driving down the road at a relatively high speed, the sunroof unexpectedly shattered, which could have led to an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570294February 6, 2024
AIR BAGS
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569659February 3, 2024
ENGINE
Engine coolant bypass valve failure @40k miles. Could cause engine to overheat possibly be stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568883January 30, 2024
SEAT BELTS, AIR BAGS
My car had a recall regarding the airbags and seatbell and I didn’t receive a letter yet regarding this issues from the manufacturer Toyota. I demand a answer as soon as possible because I’m scare to my airbags can deploy during any trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567111January 22, 2024
UNKNOWN OR OTHER
The engine coolant bypass valve was faulty. The car would not start so I was left stranded 15 miles from home and had to have car towed to Toyota dealer. The problem was confirmed by dealer and they were aware that it was a known issue. The vehicle was inspected by multiple Toyota dealerships. My vehicle displayed an engine maintenance light. The dealerships found the code P268115: Engine Coolant Bypass Valve Circuit short to battery or open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565734January 16, 2024
ELECTRICAL SYSTEM, ENGINE
Car operating as normal in the morning, few hours later went to start up car again and had message saying “hybrid system malfunction”. Drove it around for a few minutes then other lights started flashing, lane departure, traction control, crash detection. They all went away and except the hybrid malfunction warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565447January 14, 2024
AIR BAGS
Got T-boned going through a traffic light and was hit at approximately 15-20mph on my driver side. Most of the damage occurred to the front driver door and wheel. Airbags did not deploy, unsure if they should have? Car was totaled and is in the hands of Progressive There has been a recall on airbags for my car, but when looking up the VIN it does not say that my car is involved. Car after accident gave warning that there was an issue with the collision system. Car before accident was just inspected the day before the accident Just am not sure if airbags should have deployed
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11565354January 13, 2024
UNKNOWN OR OTHER
I was driving along at 70 mph on I80 near Park City, UT and heard a noise like a window was rolled down. Check the windows and none were down. Opened the sunroof cover and saw a large hole in the sunroof. It looked like it exploded outward. I duct taped the entire sunroof so it wouldn’t leave the vehicle. I noticed the edges of the sunroof are cracked. Toyota dealer wanted $11,000+ to repair. Insurance company wants us to use Sunroof Express to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563563January 4, 2024
ENGINE
Vehicle displayed Engine Maintenance Required light at 54,000 miles. As issue was described from dealer, "Engine code was P268115 for an engine coolant bypass valve circuit short to battery or open. Found Coolant valve intermittently sticking." Was told by technician that if the part was not replaced, the issue could lead to engine overheating and that after they made the fix, they were going to check to see if a gasket was possible blown from the issue resulting from overheating that may have gone overlooked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562783December 30, 2023
ENGINE
Engine bypass coolant valve… Engine maintenance required pops up intermittently. Per dealer there is a short circuit in valve/ bypass part. The dealer had already known this was issue prior to car being diagnosed. They stated they are aware and this is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560982December 19, 2023
ENGINE
2020 RAV4 with 47,589 miles. The engine maintenance light came on. It turns off once I shut off the vehicle and start it up again. It only comes back on when I put the air conditioner or heater on. I was told it's the heater control valve/coolant bypass valve and would cost around $900+ to repair. I did some research and see that this problem is occurring alot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558972December 7, 2023
ENGINE
Coolant bypass valve failed vehicle warning lights came on for this 2020 Toyota Rav4 at 31,641 miles. This is absolutely available for inspection on request. Safety as this can potentially cause overheating, coolant leaking, a cracked cylinder. The manufacturer (Local Toyota dealership - "Ed Morse Delray Toyota" inspected and suggested replacement of the coolant bypass valve for this 2020 toyota rav4 for a price around 800$. the technician say they see a load of these newer model Rav4's needing new coolant bypass valves. I opted not to immediately replace the valve due to it being a vehicle model-wide issue that should likely be a recall. These appeared the day before I brought it in to the dealer so withing 5-10 miles of the 31,641 miles for this 2020 Toyota Rav4. Warning just says "error please take in to dealership for service".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558462December 4, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Engine bypass valve sensor is faulty. Many users have reported this past 40k miles on RAV4 2019-2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558087December 2, 2023
ELECTRICAL SYSTEM
2020 RAV4 hybrid. Vehicle doesn't start; requires a jump, which is inconvenient or unsafe, depending on where it happens. Intermittent occurrence, ~ 3 times/year. Toyota checked 12V battery, pronounced OK, of course the car was driven to the shop for the check, so was operating at the time. I've checked the battery when the car wouldn't start and found it to be a little low (11.5V) but by no means fully discharged. Not associated with leaving components on (we are careful to turn everything off) or weather; the vehicle is garaged in the winter. I turned off the "Bluetooth" system which we never used and haven't had this issue over the past year. Suspect that the "Bluetooth" system was operating even when the vehicle was off?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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