Toyota RAV4 Complaints (2008)

575 consumer complaints on file.

#10672388January 14, 2015
SUSPENSION
I WOULD LIKE TO FILE A COMPLAINT ABOUT TOYOTA HAMPTON DEALERSHIP IN TOWN, LAFAYETTE, LA. 888-755-2961 (SERVICE). MY WIFE AND I HAVE CALLED THIS NUMBER MULTIPLE TIMES AND HAVE BEEN TRANSFERRED SEVERAL TIMES BUT REACHED NOWHERE. WE HAVE LEFT MULTIPLE MESSAGES BUT DON'T RECEIVE ANY PHONE CALL BACK FROM THEM. MY WIFE EVEN WENT THERE TO MAKE AN APPOINTMENT BUT THEY SIMPLY TOLD HER THAT THEY DON'T HAVE OPENING. THIS IS REGARDING A SAFETY RECALL FOR OUR CAR. I AM HOPING THAT THIS RECALL IS NOT AN EMERGENCY ISSUE BUT THE CUSTOMER SERVICE WE RECEIVED AT THIS DEALERSHIP WAS VERY STRANGE. ANSWERING SERVICE IS A JOKE AND PEOPLE WORKING THERE HAVE AN ISSUE WITH FOREIGNERS. ALL I AM CONCERNED WITH IS THAT I WANT THE RECALL ISSUE TO BE TAKEN CARE OF AND I AM NOT GOING THERE TO MAKE FRIENDS. I COULD CARE LESS IF THEY TREAT ME LIKE OUTSIDERS. I WOULD COMPLETELY AVOID THIS PLACE BUT UNFORTUNATELY IT IS THE ONLY ONE IN TOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667773December 22, 2014
STEERING
CLUNKING NOISE FROM STEERING SHAFT THAT IS BOTH AUDIBLE AND FELT THROUGH STEERING WHEEL. OCCURS TURNING BOTH LEFT AND RIGHT, GOING FORWARD OR REVERSE, BUT NOT WHEN DRIVING STRAIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664881December 17, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662118December 4, 2014
ENGINE
CAR RUNS THROUGH OIL BETWEEN 5000 RECOMMENDED OIL CHANGES. HAVE TO CONSTANTLY CHECK IF THERE IS ENOUGH OIL. NO LEAKS, JUST GOES THROUGH A LOT OF OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654627November 12, 2014
ENGINE
THERE WAS NO ACCIDENT, HOWEVER, THIS INQUIRY IS ABOUT THE ENGINE OIL. MY WIFE BOUGHT THIS VEHICLE NEW, THE ENGINE IS A 4 CYLINDER (2AZ-FE). THIS HAS BEEN HAPPENING FOR THE PAST TWO YEARS AND IT CONTINUES. EVERY 1400 TO 2000 MILES THE CHECK ENGINE LIGHT COMES ON, AND WHEN I THE ENGINE OIL, ITS ALWAYS TWO (2) QUARTS LOW. I NEVER SEE ANY EVIDENCE OF OIL BURNING IN THE EXHAUST; NO OIL LEAKS ON THE DRIVEWAY, NOTHING. IT'S AS IF THE OIL DISAPPEARS. THE DEALER WON'T DO ANYTHING, THEY SAY THAT IT'S NOT A SAFETY ISSUE SO THEY WON'T INVESTIGATE. MY WIFE HAS BEEN TAKING THIS VEHICLE TO AN INDEPENDENT AUTO SHOP AND THEY SAY THAT THEY SEE THIS ALL THE TIME WITH THIS PARTICULAR ENGINE. THIS SHOP SUGGESTS THAT WE ADD IN AMES OIL EVERY OTHER OIL CHANGE (EVERY 3500 TO 5000 MILES), AND THAT SHOULD MAKE THE OIL CHANGES GO FROM 1400 MILES TO APPROXIMATELY 3500 MILES. THIS IS VERY FRUSTRATING!!! THIS VEHICLE SHOULDN'T NEED OIL CHANGES UNTIL 7500 MILES!! COULD YOU PLEASE LOOK INTO THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654238November 11, 2014
STEERING
REQUESTED STEERING SHAFT REPLACEMENT DURING INSPECTION (NEED ATTENTION SOON). THOUGHT THAT WAS ODD. WENT ONLINE AND APPEARS TO BE A PROBLEM WITH TOYOTA VEHICLES. CALLED TOYOTA 800 331-4331, THEY DIDN'T CARE. THOUGHT I FILE A COMPLAINT TO GET IT RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653886November 10, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2008 RAV4 TOYOTA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650813October 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS). THE PARTS NEEDED FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648597October 18, 2014
ENGINE, POWER TRAIN
JUST LEARNED TODAY THAT I NEED A NEW TRANSMISSION FOR A 2008 RAV4 WITH ONLY 74,000 MILES ON IT. HAD THE CAR IN FOR SERVICE AT 72,000 MILES WHERE THEY DID THE 70K MI SERVICE TO INCLUDE MULTIPOINT/FLOOR MAT, REPLACED THE WATER PUMP, BRAKE FLUID FLUSH AND "ENGINE MINOR". I THINK SOMETHING IS WRONG HERE. MY 5 YEAR OR 100K PREPAID WARRANTY ENDED IN JUNE SO NO COVERAGE AVAILABLE. SHOULDN'T A TRANSMISSION LAST LONGER THAN 70K MILES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641577October 6, 2014
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
THE VEHICLE SLOWS DOWN AND THE ENGINE SHUTS OFF WHILE DRIVING AROUND 65 MPH OR HIGHER THE THROTTLE CONTROL IS NOT RESPONDING VERY DANGEROUS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641127October 3, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION), BUT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640681October 1, 2014
STEERING
AFTER BEING TOLD I NEEDED A STEERING INTERMEDIATE SHAFT, I STARTED INVESTIGATING ON THE INTERNET AND COME TO REALIZE THERE ARE HUNDREDS OF COMPLAINTS ON THIS ISSUE DATING BACK TO 2007. WHEN STEERING I HEAR A CRACKING SOUND AND FEEL THAT IT IS A DEFECT. ALL OF THE RAV 4'S ARE HAVING THE SAME PROBLEM, AND THIS CAN REALLY CAUSE INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639760September 29, 2014
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
A LITTLE AFTER ITS REGULAR SCHEDULED MAINTENANCE MY 2008 RAV4 STARTED TO MAKE AN ODD NOISE (RATTLING) WHEN REACHING 40 MPH AT 1500 RPM. CHECKED FLUIDS AND NOTICED THAT ENGINE OIL WAS DRY (BURNT OIL ON STICK) AND BLACK ATF. IMMEDIATELY REPLACED FLUIDS (ENGINE AND WS ATF). TOOK CAR TO DEALER AND THEY SAID THEY DIDN'T NOTICED ANYTHING UNUSUAL. DROVE WITH TECH AND SHOWED HIM THE NOISE AT SPECIFIED CONDITIONS. HE SAID MORE TESTS NEEDED TO BE DONE. UP UNTIL TODAY THEY ARE NOT SURE WHAT THE ISSUE MAY BE AND SUGGESTED A BUNCH OF DIFFERENT "FIX" THAT I WILL HAVE TO PAY FOR MYSELF. FOUND A TSB ONLINE FOR A SIMILAR ISSUE (T-SB-0094-11). TOYOTA SHOULD BE HELD RESPONSIBLE AND FIX THIS ISSUE AT NO COST TO USERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637079September 17, 2014
ENGINE
OUR 2008 RAV4 OIL LIGHT CAME ON AND WE HAD JUST HAD OUR OIL CHANGED SO WE THOUGHT THE BUSINESS DIDN'T ADD ENOUGH OIL WHEN THEY DID THE OIL CHANGE. WE TOOK IT BACK AND WAS TOLD IT WAS AN OIL CONSUMPTION PROBLEM THAT THIS MODEL YEAR HAS. FIRST WE HEARD ABOUT IT. WE TOOK IT TO TOYOTA DEALER IN OMAHA AND THEY IMMEDIATELY SAID WE HAD NO WARRANTY FOR THIS WITHOUT EVEN LOOKING AT IT. RED FLAG. THEY THEN DID A TEST WHERE THEY DID ANOTHER OIL CHANGE AND WE DROVE IT FOR 1000 MILES THEN TOOK IT BACK. THEY SAID WE DID NOT HAVE AN OIL CONSUMPTION PROBLEM. FAST FORWARD TO AUGUST 2014 AND THE OIL LIGHT AGAIN CAME ON. THE DIP STICK WAS DRY. WE TOOK IT AGAIN TO DEALER AND WAS TOLD WE DID HAVE AN OIL CONSUMPTION. HE DIDN'T EVEN LOOK AT IT. MY HUSBAND WAS FURIOUS SINCE WE HAD BEEN TOLD WE DIDN'T HAVE THAT PROBLEM 13 MONTHS EARLIER. WE HAVE BEEN TOLD IT WOULD TAKE $5000 TO $6000 TO FIX IT SINCE IT WOULD REQUIRE A NEW ENGINE. SINCE THEN WE HAVE FOUND OUT A LOT OF PEOPLE HAVE HAD THIS PROBLEM AND TOYOTA REFUSES TO DO ANYTHING ABOUT IT EVEN THOUGH THEY PUT THE FAULTY ENGINES IN THESE VEHICLES. THE ARE TRYING TO SHIRK THEIR RESPONSIBILITY BECAUSE THIS RECALL COST A LITTLE MORE. WHERE DOES THIS LEAVE THE CONSUMER? IF WE TRADE IT WE JUST LOST $5000 TO $6000 IN VALUE. IF WE DON'T WE ARE STUCK WITH A FAULTY VEHICLE. THERE SHOULD BE A RECALL FOR THIS OIL CONSUMPTION PROBLEM. OBVIOUSLY THIS IS A PROBLEM THAT CAME RIGHT OUT OF THE MANUFACTURING OF THIS VEHICLE. MY HUSBAND CALLED TOYOTA AND THEY JUST ARGUED WITH HIM. NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632196September 10, 2014
SUSPENSION
TOYOTA DEALER NOT BEING SUPPLIED WITH REPLACEMENT PARTS. DEALER HAS NO IDEA HOW MUCH LONGER IT WILL TAKE TO PERFORM RECALL REPAIR. I HAVE WAITED 9 MONTHS AND STILL GETTING THE SAME STORY ABOUT NO AVAILABLE PARTS AND NO TIMETABLE FOR REPAIR. THIS IS FOR RECALL CSJ. CHUCK PATTERSON TOYOTA IN CHICO, CA IS MY TOYOTA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632043September 9, 2014
ENGINE
THE 2008 RAV4'S SEEM TO HAVE A SERIOUS DEFECT WITH THE ENGINES BURNING A LOT OF OIL DUE TO BAD PISTON RINGS. THIS DEFECT IS COSTING RAV4 OWNERS QUITE A BIT OF MONEY AND TOYOTA ISN'T RECALLING THE ENGINES FOR REPAIR. TOYOTA SHOULD BE HELD REASONABLE FOR THE DESIGN FLAWS AND GET THESE CARS FIXED RIGHT AWAY BEFORE SOMETHING HAPPENS TO SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632003September 9, 2014
STEERING
I WENT TO THE DEALER BECAUSE I HEARD A CLUNKING NOISE WHEN TURNING THE STEERING WHEEL. THEY DID NOT HEAR ANYTHING AND I COULD NOT DO ANYTHING BECAUSE THE VEHICLE WAS UNDER WARRANTY. A YEAR LATER, AT A ROUTINE CHECKUP, THEY SAID THEY HEARD THE SOUND AND IT WAS A DAMAGE STEERING SHAFT AND RACK & PINION. A YEAR LATER THE SAME SOUND, BUT ONLY THE STEERING SHAFT WAS REPLACED. THE YEAR AFTER THAT, THE NOISE AGAIN AND THEY HAD TO REPLACE THE STEERING SHAFT AND RACK AND PINION. TODAY I WAS TOLD THAT I HAVE TO CHANGE THE RACK AND PINION. I READ ON INTERNET THAT THIS IS A COMMON PROBLEM THROUGHOUT RAV4 2008, BUT THIS IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631119September 5, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL BEARING/HUB ASSEMBLY WAS REPLACED AND WHILE SERVICING THE VEHICLE, THE MECHANIC NOTICED THAT THE NUT THAT GOES ONTO THE AXLE, WHICH HOLDS THE WHEEL BEARING IN PLACE ON THE RIGHT FRONT WHEEL BEARING, WAS CROOKED. THE MECHANIC STATED THAT THE RECALL REPAIRS WERE NOT COMPLETED PROPERLY. THE CONTACT FELT THAT THE RECALL REMEDY INSTRUCTION FAILED TO REMEDY THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630064September 2, 2014
AIR BAGS
I WAS DRIVING ON THE WEST VIRGINIA TURNPIKE WHEN THE AIRBAG LIGHT CAME ON. THE BAG DIDN'T OPEN, BUT IT SCARED ME. THERE IS NO SHOULDER ON THE TURNPIKE TO GET OVER AND THERE IS LOTS OF TRUCKERS. THE AIRBAG LIGHT STAYED ON UNTIL I GOT OFF THE TURNPIKE AND PULLED OVER TO A REST STOP. I TURNED OFF THE CAR AND MY SON AND I RESTED FOR ABOUT 30 MINUTES BEFORE STARTING THE CAR AGAIN TO DRIVE HOME. WHEN I TURNED ON THE CAR THE LIGHT WAS OFF. IT COMES ON EVERY ONCE IN A WHILE. NOT SURE WHY AND NOT SURE WHAT IS CAUSING IT TO COME ON? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630117September 2, 2014
ENGINE AND ENGINE COOLING
IN MARCH 2014 AFTER DRIVING MY 2008 TOYOTA RAV 4 APPROXIMATELY 3000 MILES AFTER AN OIL CHANGE I CHECKED MY OIL AND WAS DOWN ABOUT 1 1/2 QUARTS. THE OIL AND FILTER WERE THEN CHANGED. IN SEPTEMBER 2014 AFTER DRIVING 3000 MILES THE OIL LEVEL FELL 2 QUARTS SHORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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