Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#10794473November 17, 2015
STEERING
THUMPING SOUND IN STERRING PASSEGER SIDE. TOYOTA DEALER SAID RACK AND PINION MUST BE REPLACED AT 52,000 MILES? THUMPING SOUND IS NOT ALWAYS BUT IS GETTING WORSE AS CAR IS IN MOTION. FRANKLY SEEMS LIKE A DEFECT. FEELS VERY UNSAFE, SHOULD BE RECALLED SINCE IT IS WEAK POINT OF ALL RAV4 FOR YEARS 2007-2008
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790630November 16, 2015
ENGINE
MY VEHICLE HAS BEEN BURNING EXCESSIVE AMOUNTS OF OIL. IT HAS BEEN CHECKED AND THERE HAS BEEN A REPAIR @ A TOYOTA DEALER I ALSO WAS TOLD THERE IS A RECALL ON THE ENGINE BUT I NEED TO GET A GASKET FIXED AGAIN. I WAS TOLD THERE NEEDS TO BE A TEST DONE OF HOW MUCH OIL WAS BURNING WHICH I THINK IS A BUNCH OF CRAP BECAUSE THEY KNOW A PROBLEM DOES EXISTS AND TOYOTA NEGLECTS TO FIX IT. IN THE PAST FEW YEARS I HAVE BEEN GETTING OIL ADDED AT LEAST ONCE A MONTH AND MY VEHICLE ALSO SHAKES VERY BADLY WHILE WAITING AT LIGHTS OF JUST SITTING STILL. ALSO, A FEW YEARS AGO MY DOOR CAUGHT ON FIRE AND I WAS ACCUSED OF DOING IT WHICH I TRIED TO TELL THE STAFF AT TOYOTA OF BRAINTREE WHERE I PURCHASED THE VEHICLE THAT I WOULD NOT BURN UP MY CAR BUT THEY KEPT INSISTING I DID HORRIBLE THINGS TO MAKE THE DOOR CATCH FIRE, LIKE POURING WATER IN THE DOOR RIDING WITH THE WINDOW DOWN IN POURING RAIN PUTTING LIT MATCHES IN IT. THAT WAS HORRIBLE I HAD TO PAY OUT OF POCKET OVER $600.00 THEN FIGHT TO GET MY MONEY BACK AFTER 2 YEARS. WHEN I CONFRONTED THE DEALERSHIP, THEY TOLD ME TO COME IN AND THEY WOULD ACCOMMODATE ME; THEY WANTED ME TO GIVE BACK MY VEHICLE GET ANOTHER ONE AND HAVE A PAYMENT, WHICH I DIDN'T DO BECAUSE THAT IS NOT RIGHT TO SELL A DEFECTIVE PRODUCT. MY VEHICLE WAS PAID OFF IN 2 YEARS AND THIS IS THE SERVICE I GET FROM TOYOTA? ANOTHER PAYMENT? NO! THEN THE DRIVE SHAFT/SEAL NEEDED REPLACING, AND THEN THE WINDOW FELL OUT $300 + WHICH WAS ANOTHER OUT OF POCKET COST. NOW, I AM TOTALLY DISGUSTED WITH THIS VEHICLE AFTER ALL OF THESE PROBLEMS AND I BROUGHT IT NEW. IN LIGHT OF THAT, I HAVE DECIDED THAT I WILL NOW GO TO THE MEDIA TO SEE IF THERE IS ANY HELP I CAN GET BECAUSE THIS IS NOT FAIR THAT TOYOTA DOES NOT STAND UP TO ITS PRODUCTS AGAIN, THIS IS A PROBLEM THAT NEEDS TO BE FIXED AT NO COST TO MYSELF ASAP BECAUSE I HAVE PUT TOO MUCH MONEY IN A VEHICLE THAT SHOULD NOT HAVE THESE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789653November 10, 2015
ENGINE
7/24/2015 TRAVELING FROM WISCONSIN TO FLORIDA IN 2007 RAV4. DRIVING ON FREEWAY WHEN ENGINE LOST POWER. UNABLE TO RESTART ENGINE ON THE SIDE OF THE FREEWAY EXIT RAMP. HAD CAR TOWED BACK HOME. LATER THAT WEEK HAD CAR TOWED TO MECHANIC. MECHANIC DISCOVERED CATASTROPHIC DAMAGE TO ENGINE. THE ENGINE HAD SEIZED. THE METAL ON THE PISTONS MELTED AND OTHER ENGINE PARTS WHERE SCORCHED. REPLACED ENGINE WITH A REBUILT. ONLY HAD 136,000 MILES ON RAV4. THE RAV4 HAD REGULAR OIL CHANGES AND ROUTINE MAINTENANCE. NOW I AM SEEING ON THE NHTSA WEBSITE THAT TOYOTA KNEW ABOUT ENGINES PROBLEMS. I DID NOT RECEIVE NOTICE OF THIS ISSUE AND I AM OUT THE COST OF A REBUILT ENGINE AND THE COST OF A RENTAL CAR WHILE THE ENGINE WAS REPLACED. IS THIS SAME THING GOING TO HAPPEN TO MY REBUILT ENGINE? TOYOTA HAD ME SUBMIT DOCUMENTATION OF WHAT MECHANIC FOUND AND DID TOLD ME THAT THEY WOULD REVIEW DOCUMENTS AND THAT I WAS ELIGIBLE FOR REIMBURSEMENT UNDER THE CSP ZE7 PROGRAM. ON OCT 19 WRITTEN NOTICE RECEIVED, STATES REIMBURSEMENT FOR REPLACING THE ENGINE DENIED. RECEIVED NOTICE FROM TOYOTA REGARDING WARRANTY ENHANCEMENT ZE7 AFTER ENGINE FAILED THAT RAV 4 HAD AN EXCESSIVE OIL CONSUMPTION PROBLEM. ATTACHED ARE PICTURES OF MELTED ENGINE PARTS OF AN ENGINE THAT HAD REGULAR OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786139October 26, 2015
SUSPENSION
SWAY BAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805800October 14, 2015
ENGINE
2007 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE HAS A DEFECTIVE ENGINE. *SMD THE CONSUMER STATED HE HAS BEEN WAITING SINCE APRIL FOR PARTS. THE CONSUMER WAS INFORMED BY TOYOTA, THE PARTS WERE UNAVAILABLE NATIONWIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781534October 13, 2015
VISIBILITY/WIPER
VISOR ON THE DRIVER SIDE STARTING FALLING DOWN AND WILL NOT STAY PUT AT ABOUT 14000 MILES WHEN YOU ARE DRIVING IT WILL FALL HALF WAY DOWN TO REPLACE WILL BE OVER 150.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780262October 6, 2015
POWER TRAIN
EXCESSIVE ENGINE OIL CONSUMPTIONS. 1ST NOTICED AROUND MAY 2014 AT 95000 MILES. NEED TO ADD 1 TO 1.5 QUART EVERY 1000 MILES OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779949October 5, 2015
VISIBILITY/WIPER
THE SUN VISOR LOST THE ABILITY TO SHADE THE SUN CAUSING A VERY UNSAFE CONDITION WHEN DRIVING INTO THE SUN. THIS IS A COMMON PROBLEM ON THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779245October 2, 2015
SUSPENSION
WHILE LOOKING INTO A REAR SUSPENSION PROBLEM, IT WAS OBSERVED THAT THE REMEDY FOR RECALL 13V-383 WAS NOT PERFORMED PROPERLY ON ONE SIDE OF THE CAR. NOT ENOUGH EPOXY WAS USED ON ONE END OF THE SUSPENSION ARM, SO THERE IS A GAP IN THE EPOXY THAT EXTENDS TO THE ADJUSTING TUBE NUT. THAT SIDE IS ALSO OUT OF ALIGNMENT. THE TOYOTA SERVICE CENTER DID NOT REDO THE FIX AS REQUESTED. THE SERVICE MANAGER FORWARDED A PHOTO TO A DISTRICT REP TO MAKE A DECISION. OVER TWO WEEKS NOW WITHOUT A RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779246October 2, 2015
SUSPENSION
THERE WAS AN INTERMITTENT, LOUD CLUNK SOUND FROM THE REAR OF THE VEHICLE. IT WAS EVENTUALLY DETERMINED THAT A REAR STABILIZER LINK WAS CORRODED AND FAILED. PARTS ON BOTH SIDES WERE REPLACED BASED ON THE RECOMMENDATION OF THE TOYOTA SERVICE CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778293September 28, 2015
STEERING
MY 2007 TOYOTA RAV4 HAS SOME CLUNKY NOISE AROUND 46,000 MILES, BUT RECENTLY IT IS GETTING LOUDER. IT BECOMES A MAJOR CONCERN FOR MY FAMILY AND ME; THEREFORE, I HAVE BROUGHT IT IN TO A CAR REPAIR SHOP (FIRESTONE) TO HAVE IT DIAGNOSED. THE RESULT CAME BACK TO BE THE STEERING INTERMEDIATE SHAFT AND RACK. I CALLED TOYOTA DEALERSHIP TO HAVE IT REPAIRED, BUT THEY SAID THAT IF I ONLY HAVE A EXTENDED WARRANTY THEY WILL REPAIR IT WITH FREE OF CHARGE AND THAT THE WARRANTY ONLY COVERS UP TO 36,000 MILES. IF NOT, THEY WILL CHARGE ANOTHER 130 SOME DOLLARS TO JUST DIAGNOSED AGAIN, BUT WILL WAIVE IT ONCE I DO THE REPAIR WITH THEM. AFTER DOING A LITTLE RESEARCH ON THE INTERNET, IT APPEARS THAT MORE PEOPLE HAS THE SAME PROBLEM. IT SEEMS TO BE A WIDER PROBLEM FOR THIS TYPE MODEL OF CAR. I BELIEVE THIS IS A SAFETY ISSUE AND PRIOR TO THIS THERE WERE VARIOUS REPLACEMENT RECALL SUCH AS THE SUSPENSION, GAS PEDAL, AIR BAGS, AND ETC. HOW COME THIS ISSUE ISN'T ON THE RECALL LIST?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10763694September 14, 2015
UNKNOWN OR OTHER
THE DRIVER SIDE VISOR HAS BEGUN TO DROOP WHEN PLACED IN THE UP (TOUCHING THE ROOF) POSITION OR IN THE DOWN (BLOCKING THE SUN). I NOTICED THIS IN JUNE 2015 AND HAS SIGNIFICANTLY GOTTEN WORSE. THERE WAS NO ONE INCIDENT THAT CAUSED THE VISOR TO FALL AND THIS SEEMS TO BE MORE THAN JUST A NORMAL WEAR AND TEAR ISSUE. THERE IS NO WAY TO MANUALLY TIGHTEN THE VISOR AND IT NOW FALLS DOWN WHENEVER I BRAKE, TURN OR STOP THE VEHICLE. I HAVE BEEN HIT IN THE HEAD WHEN LEANING FORWARD TO LOOK IN MY BLIND SPOT WHEN MERGING AND HIGH SPEEDS AND THE VISOR FALLING SCARED ME. TOYOTA KNOWS THAT THIS IS AN DESIGN FLAW WITH 2006-12 RAV4S, AS PER THE DEALERSHIPS I SPOKE WITH AND WITH CUSTOMER CARE. BECAUSE THE VEHICLE IS OUT OF WARRANTY, THEY WILL NOT REPLACE THE PART. I HAVE CONTACTED TOYOTA AND THEY STATED THE ONLY WAY THEY WILL DO A RECALL IS IF ENOUGH CUSTOMERS COMPLAIN TO NHSTA ABOUT THE PROBLEM. THIS IS A SAFETY ISSUE AND DEFECTIVE VISORS SHOULD BE REPLACED BY TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763555September 14, 2015
SUSPENSION
OUR 2007 RAV4 WAS SERVICED AT A TOYOTA SERVICE CENTER ON 8/11/2015. THE REAR ALIGNMENT WAS FOUND TO BE OUTSIDE OF THE SPECIFIED RANGE. THE REAR SUSPENSION ARMS (TIE RODS) WERE INSPECTED AND THE ALIGNMENT WAS ADJUSTED LAST YEAR AS PART OF RECALL 13V-383. AN EPOXY WAS APPLIED TO MAKE THESE PARTS NON-ADJUSTABLE AND SEAL THEM TO PREVENT CORROSION THAT HAS LED TO PART FAILURES. BOTH REAR TIE RODS ON OUR VEHICLE HAD ACTUALLY BEEN REPLACED IN JANUARY 2012 AFTER SUCH A FAILURE CAUSED US TO CRASH. CORRECTING THE REAR ALIGNMENT NOW REQUIRES REPLACING THESE PARTS AGAIN AND RE-APPLYING THE EPOXY FROM RECALL 13V-383, AT THE OWNER'S EXPENSE. I WAS QUOTED $750 + TAX ($660 ON TOP OF THE USUAL $90 ALIGNMENT CHARGE). WE HAVE NOT YET HAD THIS FIXED. I WROTE TO DANIEL C. SMITH OF NHTSA IN JUNE TO POINT OUT THIS PROBLEM BASED ON OTHER REPORTS, BEFORE REALIZING OUR VEHICLE WOULD HAVE THE SAME ISSUE. IF THE EPOXY DOES NOT PREVENT THE PART FROM ADJUSTING OUTSIDE OF SPECS, HOW WELL IS IT SEALING TO PREVENT CORROSION? NHTSA INFORMED ME THAT TOYOTA KNOWS OF 19 CONTINUED FAILURES IN VEHICLES THAT HAD REMEDY 13V-383 APPLIED (THE SECOND REMEDY FOR THIS SAFETY DEFECT). 12 REPORTS WERE FOR COMPLETE TIE ROD SEPARATION. TOYOTA SHOULD ALSO TRACK THESE ALIGNMENT CHANGES AS A POTENTIAL PRECURSOR TO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762222September 8, 2015
POWER TRAIN
FROM PARKED, AS THE VEHICLE ACCELERATED, VEHICLE RESPONSE RESEMBLED HAVING PARKING BRAKE ON, AND A GRINDING NOISE EMANATED FROM THE REAR AXLE, CENTER. DROVE UNDER 20 MPH TO TOYOTA DEALER, WHICH DIAGNOSED THE PROBLEM AS THE DRIVESHAFT/DIFFERENTIAL COUPLER, WITH METAL SHAVINGS AROUND THE DRIVESHAFT WHERE IT ENTERS THE DIFFERENTIAL COUPLER. TOLD THE VEHICLE IS UNSAFE TO DRIVE, AS THE REAR WHEELS COULD LOCK UP, AND CAUSE AN ACCIDENT. REPAIR COSTS: PARTS $1,300 PLUS TAX; LABOR - 3 HOURS ($400). TOYOTA ISSUED SERVICE BULLETING TBS 0080-13, AND SPECIAL POLICY ADJUSTMENT WAB 2190.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762241September 8, 2015
AIR BAGS
ANY TIME I TURN THE STEERING WHEEL THE AIR BAG LIGHT USED TO COME ON AND IT WOULD GO ON AND OFF UNTIL RECENTLY IT STAYS ON IT SIMILAR TO THE SYMPTOMS THAT IS DESCRIBED IN ONE OF THE RECALLS FOR TOYOTA NHTSA CAMPAIGN NUMBER: 14V168000 I TOOK TO THE DEALERSHIP TWICE BUT THIS ISSUE FOR SOME REASON THEY ONLY DOCUMENT ONE OF THE TIMES AND THEIR SERVICE WAS NOT GOOD I CALLED TOYOTA AND ASKED THEM IF I AM PART OF THIS NHTSA CAMPAIGN NUMBER: 14V168000 RECALL AND THEY SAID NO AND THEY WERE NOT WILLING TO HELP ME I AM HOPPING THAT YOU GUYS COULD LOOK INTO THIS ISSUE FOR ME PLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759216August 25, 2015
ENGINE
7/24/2015 TRAVELING WITH FAMILY FROM WISCONSIN TO FLORIDA IN MY 2007 RAV4. DRIVING ON FREEWAY WHEN ENGINE LOST POWER. COASTED OFF FREEWAY DOWN EXIT RAMP. UNABLE TO RESTART ENGINE ON THE SIDE OF THE FREEWAY EXIT RAMP. HAD CAR TOWED BACK HOME. LATER THAT WEEK HAD CAR TOWED TO MECHANIC. MECHANIC DISCOVERED CATASTROPHIC DAMAGE TO ENGINE. THE ENGINE HAD SEIZED. THE METAL ON THE PISTONS MELTED AND OTHER ENGINE PARTS WHERE SCORCHED. REPLACED ENGINE WITH A REBUILT. ONLY HAD 136,000 MILES ON RAV4. THE RAV4 HAD REGULAR OIL CHANGES AND ROUTINE MAINTENANCE. NOW I AM SEEING ON THE NHTSA WEBSITE THAT TOYOTA KNEW ABOUT ENGINES PROBLEMS. I DID NOT RECEIVE NOTICE OF THIS ISSUE AND I AM OUT THE COST OF A REBUILT ENGINE AND THE COST OF A RENTAL CAR WHILE THE ENGINE WAS REPLACED. IS THIS SAME THING GOING TO HAPPEN TO MY REBUILT ENGINE? TOYOTA HAS NOT RESPONDED TO MY NOTIFICATION TO THEM OF THE CATASTROPHIC ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750047August 20, 2015
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER A MANUFACTURER RECALL WHERE ALL FOUR TIRES WERE ALIGNED. THE DEALER USED AN EPOXY RESIN ON THE REAR OF THE VEHICLE NEAR THE TIE ROD ASSEMBLIES AND THE FRAMING. MONTHS LATER, AFTER THE MANUFACTURER RECALL REPAIR WAS PERFORMED, THE VEHICLE WAS NOT ABLE TO RECEIVE AN ALIGNMENT AND TWO INDEPENDENT MECHANICS STATED THAT THE EPOXY PREVENTED THE TIRES FROM RECEIVING A REAR ALIGNMENT. THE CONTACT WAS INFORMED THAT ONLY THE FRONT ALIGNMENT COULD BE PERFORMED. THE VEHICLE WAS NOT REPAIRED AND THE DEALER REFUSED TO REMEDY THE REMOVAL OF THE EPOXY RESIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748655August 14, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT BELT WARNING LIGHT ILLUMINATED WHILE THE SEAT BELT WAS FASTENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747325August 10, 2015
ENGINE
I PURCHASED A USED 2007 TOYOTA RAV4 IN LATE FEBRUARY 2015. ACCORDING TO MY TRUSTED AND LOYAL CAR REPAIRMAN, THE CAR IS A LEMON. IN THE SHORT TIME I HAVE OWNED IT, I HAVE ACCRUED WELL OVER $6000.00 IN REPAIRS WHICH DID NOT REFURBISH THE VEHICLE AND NOW THE VEHICLE IS NOT DRIVEABLE AS THE ENGINE MALFUNCTIONED. THE DEALERSHIP WHERE I PURCHASED IT IS REFUSING TO HELP ME SINCE I PURCHASED THE VEHICLE WITHOUT A WARRANTY. IT IS MY UNDERSTANDING THAT ILLINOIS DOES NOT HAVE LEMON LAWS FOR CONSUMERS OF USED VEHICLES, HOWEVER, THE FEDERAL GOVERNMENT MAY HAVE LEMON LAW PROTECTION FOR ME. I AM NOW SEEKING FREE LEGAL CONSULTATION TO SUCCESSFULLY RESOLVE THIS MATTER TO RECOUP THE PURCHASE PRICE, ALL SUBSEQUENT REPAIRS, LEGAL FEES, AND DAMAGES FOR BEING STRANDED ON THE HIGHWAY DURING A LONG DISTANCE VACATION MILES FROM HOME. THE CAR HAD NO WARNING LIGHTS COME ON WHATSOEVER. HAD THE CAR DIED ANY SOONER, WE WOULD NOT HAVE MADE IT TO THE SHOULDER RISKING A HIGH-SPEED MULTIPLE CAR ACCIDENT PILEUP ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745032July 30, 2015
UNKNOWN OR OTHER
ENGINE IS CONSUMING 1 QT. OF OIL EVERY 1000 MILES. JOHN ELWAY TOYOTA ONTARIO, CA. PERFORMED OIL CONSUMPTION TEST. MY VEHICLE FAILED THE TEST. I CALLED TOYOTA CORPORATE AT 18003314331 PER [XXX]. I WAS GIVEN CASE # [XXX]. I WAS TOLD THAT THERE ARE NO PARTS AVAILABLE TO FIX THE ISSUE. I WAS TOLD TO DRIVE TO JOHN ELWAY TOYOTA DEALERSHIP EVERY 1000 MOLES TO ADD 1 QT. OF OIL TO THE ENGINE. I HAVE DONE THIS TWICE. NOW I NEED TO HAVE THE VEHICLE SMOG CHECKED THIS MONTH. MY CONCERN IS THAT SINCE THE CAR IS CONSUMING 1 QT . OF OIL. IT WILL FAIL THE SMOG TEST REQUIRED BY THE STATE OF CALIFORNIA AND WILL BE TAGGED AS A "GROSS POLLUTER" . THEN THE STATE REQUIRES THAT I REPAIR THE CAR. BY DOING THE REPAIRS IT WOULD INTERFERE WITH THE RECALL AND VOID THE REPAIRS THAT JOHN ELWAY TOYOTA AND TOYOTA CORPORATE HAS SAID HAS STATED THAT ARE REQUIRED TO FIX THE HIGH OIL CONSUMPTION CAUSE BY DEFECTIVE ENGINE PARTS AND THE RECALL TOYOTA ISSUED . IF I DON'T HAVE THE CAR SMOG TESTED THE STATE WONT ISSUE LICENSE PLATE TAGS AND REGISTRATION AS REQUIRED BY LAW. PLEASE REPLY WITH INSTRUCTION AS TO WHAT I SHOULD DO. THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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