Toyota RAV4 Complaints (2015)

305 consumer complaints on file.

#10956145February 21, 2017
UNKNOWN OR OTHER
MICE HAVE CHEWED THROUGH THE PLASTIC SCREEN OVER THE FRESH AIR INTAKE AND ENTERED MY RAV 4, SHREDDING EVERYTHING IN MY GLOVE BOX, SHREDDING THE CABIN AIR FILTER AND LEAVING FECES AND URINE THROUGHOUT THE VEHICLE (SEATS, FLOOR BOARDS, CLOSED COMPARTMENT WHERE SPARE TIRE IS KEPT AND OTHER AREAS UNKNOWN/UNABLE TO SEE BY ME) DEALER WAS CONTACTED, RAV WAS TAKEN IN AND DEALER WAS INITIALLY GOING TO INSTALL A METAL SCREEN TO PREVENT REENTRY BY RODENTS-WAS QUOTED $185. UPON THE MECHANIC INSPECTION, WE WERE TOLD THAT "PER TOYOTA GUIDELINES" THEY COULD NOT/ WOULD NOT INSTALL A BARRIER TO PREVENT RODENTS FROM GETTING INTO THE VEHICLE. THIS IS A SERIOUS ISSUE AS MICE CARRY HANTAVIRUS AND BOTH MY HUSBAND AND I COULD HAVE BEEN EXPOSED TO THIS TERRIBLE ILLNESS AS RODENT WASTE WAS MADE AIRBORNE WITHOUT OUR KNOWLEDGE OF THE INFESTATION INTO THE VENTILATING SYSTEM. TOYOTA SHOULD MAKE THE FRESH AIR INTAKE IMPENETRABLE BY RODENTS. I DID SOME RESEARCH ON THE COMPUTER AND FIND THAT OTHERS HAVE EXPERIENCED THIS DISGUSTING PROBLEM. SOME DEALERS WILL INSTALL A SCREEN AND OTHERS WILL NOT. THERE SHOULD BE SOME SORT OF SOLUTION TO THIS PROBLEM. I HAVE FOUR OTHER VEHICLES AND NONE OF THEM HAVE ANY RODENT INFESTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955410February 18, 2017
POWER TRAIN
WHILE CAR PARKED IN MY HOME DRIVEWAY, WIRES UNDER CAR CHEWED THROUGH BY SQUIRRELS. ALMOST RUINED THE TRANSMISSION. MY DOUBLE WARRANTY DOES NOT COVER, EVEN THOUGH IT WAS APPARENTLY A TOYOTA FACTORY CHOICE TO MAKE THE WIRE COATINGS ATTRACTIVE TO RODENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954930February 15, 2017
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
AS I WAS PULLING INTO MY PARKING LOT, I PRESSED THE BRAKE TO STOP THE VEHICLE. WHEN I MOVED MY GEARSHIFT INTO THE PARK POSITION, MY CAR JUMPED THE CURB AND DROVE INTO MY EXTERIOR WALL. AFTER THE COLLISION, THE CAR THEN STARTED DRIVING BACKWARDS AT AN ACCELERATING SPEED. AFTER JUMPING BACK INTO THE PARKING LOT, I CRASHED INTO A CAR PARKED BEHIND ME, WHICH MADE THE CAR FINALLY STOP. THE AIRBAGS DID NOT DEPLOY DURING EITHER COLLISION. BY THE END, THE VEHICLE HAD BEEN TOTALED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10948037January 27, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TAKATA RECALL THE SUNROOF ON MY TOYOTA RAV 4 EXPLODED. IT WAS A RAINY DAY AND I WAS DRIVING HOME FROM WORK(REDLANDS) ON THE FREEWAY WHEN I HEARD A LOUD BANG. I PULLED THE SHADE TO FIND MY SUNROOF HAD A HUGE HOLE RIGHT IN THE MIDDLE. NO GLASS CAME DOWN BUT IT LOOK LIKE IT EXPLODED FROM THE INSIDE. TOYOTA WOULD NOT COVER THE DAMAGES. I BELIEVE THIS TO BE A MANUFACTURER DEFECT THAT WILL COST ME $1000. SOMETHING NEEDS TO BE DONE BECAUSE THIS COULD BE A HUGE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946948January 23, 2017
FUEL/PROPULSION SYSTEM
HI, I HAVE A 2015 RAV 4 PURCHASED 9/2015, NEW AND ONLY OWNER...OUT OF NOWHERE JAN. 2017...THE CAR WOULD NOT ACCELERATE PROPERLY...ON HWY AT SPEEDS BETWEEN 60-70MPH AND WHEN I PRESSED THE GAS NOTHING...HAD TO REMOVE FOOT AND PRESS THE GAS AGAIN FOR THE CAR TO ENGAGE AND STAY AT ITS PROPER SPEED. TOYOTA DEALER COULD NOT FIND AN ISSUE. JAN. 14TH....THE ISSUE STARTED AGAIN AND I RETURNED IT TO DEALER 1/21 AND STATED ISSUE WAS NOT FIXED...NOW HAPPENING BETWEEN 20-40MPH TOO. DOES NOT OCCUR ALL OF THE TIME AND YET CONSIST ENOUGH THAT IT IS SCARY TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935431December 15, 2016
VISIBILITY/WIPER
I FILLED THE WIPER FLUID AND IN 24 HOURS WITHOUT TOUCHING THE IGNITION OR TURNING ON THE WIPERS OR FLUID TO SPRAY, OVERNIGHT IN 24 HOURS THE NECK (TOP) PORTION OF THE WIPER FLUID WAS EMPTY. THE CAR WAS NOT TOUCHED. I AM TRYING TO GET A SUPER ANALYSIS/EXPLANATION AND REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928436November 28, 2016
SERVICE BRAKES, STEERING
VEHICLE DID NOT RESPOND TO BRAKING (POSSIBLE STALLING, LOSS OF CONTROL OF VEHICLE), RESULTING IN A SEVERE CRASH INVOLVING TWO PARKED CARS AND PROPERTY, INJURY TO DRIVER, AND TOTAL LOSS. THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED GOING DOWN HILL DUE TO HAVING NO CONTROL OVER THE VEHICLE. BECAUSE DRIVER WAS UNABLE TO STOP, THE VEHICLE RAN TWO STOP SIGNS. THE CRASH RESULTED IN THE VEHICLE CRASHING INTO TWO PARKED CARS, "JUMPING" THOSE VEHICLES AND RUNNING INTO A HOME. THE VEHICLE WAS TWICE PREVIOUSLY REPAIRED UNDER WARRANTY FOR STALLING. OCCASION 1 (14K MILES): VEHICLE STALLED AT STOPLIGHT AND KEY LIGHT WAS FLASHING. ERROR CODES P1605 AND P219A AT THE TIME. OCCASION 2 (16K MILES): VEHICLE STALLED TWICE WHILE STOPPED, ON THE SAME DAY. THE VEHICLE WAS SHAKY AT THE STOPLIGHT AND MULTIPLE WARNING LIGHTS CAME ON, CODE P1605 (2ND REPAIR). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10920262October 31, 2016
SERVICE BRAKES, STEERING
POWER STEERING WENT OUT AND BRAKES FAILED , DURING AN EVASIVE MANEUVER ..ON OR 11. 2015 : WHICH SUBSEQUENTLY IMPACTED A TREE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10919727October 27, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
TAKATA RECALL. I WOULD LIKE MORE INVESTIGATION REGARDING WHEN A CAR IS REPAIR PER SPECIFICATION AND STATE LAW. HOW IS THAT A COMPANY TAKE CONTROL OF THE VALUE AND HISTORY OF THE CAR. BUT IS NOT REPORTED THE CORRECT WAY WHEN THE REPAIR IS DONE. AFFECTING THE OWNER OF THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10895584August 13, 2016
ENGINE
I HAVE BOUGHT RAV 4 AWD XLE 2015 IN JULY, 2015. IT STARTED GIVING ME PROBLEMS WITHIN 1 YEAR. I WENT TO TOYOTA DEALER 3 -4 TIMES TO FIX IT. HE EVEN REPLACED TRANSAXLE AND SOME BOLTS AND PUT SOME ENGINE OIL IN IT BUT AGAIN I GOT ALL THESE ENGINE LIGHTS ON MY CAR DISPLAY BOARD. EVERYTIME, NO. OF LIGHTS ARE INCREASING N THE DISPLAY BOARD. SOUNDS LIKE THEY ARE NOT ABLE TO FIX THIS MANUFACTURING DEFECT. SUDDENLY CAR BECAME SLUGGISH ON THE HIGHWAY, NOT PICKING UP THE SPEED. SO SCARED TO DRIVE A DEFECTIVE CAR ON THE HIGHWAY. SPECIALLY WHEN PROBLEM IS IN YOUR CAR ENGINE.(ENGINE LIGHT ON, TRACK OFF ON, A/T OIL TEMP ON, AWD ON ,) WHAT ELSE LEFT IN THE CAR. REALLY FUSTERATED AND DANGEROUS. EVERYTIME NEW LIGHT COMES ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895323August 12, 2016
FUEL/PROPULSION SYSTEM
POOR FUEL ECONOMY GETTING 17MPG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885827July 19, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 65 MPH, THE SUN ROOF OF THE VEHICLE SHATTERED WITHOUT WARNING. THE CONTACT HEARD A LOUD POPPING NOISE PRIOR TO THE SHATTERING OF THE SUN ROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885439July 18, 2016
FUEL/PROPULSION SYSTEM
ON JUNE 13, 2016, I NOTICED MY GAS TANK WAS FULL, AFTER IT WAS TANK THE DAY BEFORE. SO, I THOUGHT MY HUSBAND HAD FILLED IT UP BEFORE HE LEFT FOR HIS BUSINESS TRIP THAT MORNING. TOWARDS THE END OF THE WEEK, I NOTICED THE TANK WAS STILL FULL, SO I KNEW SOMETHING WAS NOT RIGHT. SPOKE TO MY HUSBAND WHO HAD THEN CONFIRMED THAT HE DID NOT FILL UP THE TANK BEFORE HE LEFT. WENT TO THE GAS STATION AND IT COST ME $34.00 DOLLARS TO FILL IT UP, I ALMOST RAN OUT OF GAS! I COULD HAVE GOTTEN INTO A BAD ACCIDENT IF THIS WOULD HAVE HAPPENED WHILE DRIVING ON THE HIGHWAY! TOOK THE CAR INTO THE DEALERSHIP AND WAS TOLD THAT IT COULD BE EITHER THE FLOATER OR IT COULD HAVE BEEN RODENTS NIBBLING AT THE WIRES, BECAUSE SOMEONE HAD HAD THAT EXPERIENCE ALREADY. ANYWAY, OF COURSE IT ENDS OF BEING THE RODENTS. SO, I SEARCHED THE INTERNET TO GET MORE FAMILIAR WITH THIS PROBLEM AND FOUND A LOAD OF INFORMATION. APPARENTLY, THIS IS CONTRIBUTED TO TOYOTA'S MOVE TO ECO-FRIENDLY ORGANIC WIRING INSULATOR COMPOUNDS THAT ATTRACT RODENTS AS A FOOD SOURCE! THIS IS CAUSING A PROBLEM WITH TOYOTA CAR OWNERS. I HAVE A RAV4 2010 WHICH IS KEPT INSIDE AND THIS SITUATION HAS NEVER HAPPENED. THIS 2015 RAV4, WHICH IS GARAGE KEPT, RODENTS SEEM TO ENJOY. THIS IS A SERIOUS ISSUE BECAUSE PEOPLE HAVE EXPERIENCED WIRING DAMAGE BY MUNCHING RODENTS, WHICH IS NOT COVERED UNDER TOYOTA WARRANTY - A VERY EXPENSIVE PROPOSITION. NOT TO MENTION A SAFETY HAZARD, HAD I RAN OUT OF GAS ON THE HIGHWAY! LAST WEEK, IT COST ME $611.51, HOW MUCH WILL IT COST ME THE NEXT TIME WHEN THEY MUNCH ON ANOTHER PART OF THE CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883451July 7, 2016
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE MERGING INTO THE RIGHT LANE, THE VEHICLE INDEPENDENTLY VEERED LEFT AND ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER DROVE OFF THE ROAD AND THE VEHICLE ROLLED TWICE DOWN A SHORT INCLINE. BOTH THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER SUSTAINED BRUISES AND SCRATCHES TO THEIR ELBOWS. THE REAR PASSENGER SUFFERED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10876294June 23, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE PULLING UP TO A GAS PUMP THE CAR SUDDENLY ACCELERATED. IT WENT FROM ZERO TO 40 MILES PER HOUR. I WAS IN THE PASSENGER SEAT AND MY HUSBAND WAS DRIVING. HE PUMPED THE BRAKES BUT CAR MADE A LOUD REVVING NOISE AND WOULD NOT STOP. MY HUSBAND WAS ABLE TO AVOID HITTING A TRUCK, BUT THE CAR WENT OVER A CONCRETE MEDIANO AND ONLY CAME TO A STOP WHEN THE EMERGENCY BRAKE WAS PULLED. THE CAR WAS FILLED WITH AIRBAG SMOKE EVEN THOUGH THE AIRBAGS DID NOT DEPLOY. A WITNESS SAID THAT HE COULD TELL IT WAS A MECHANICAL ISSUE BECAUSE OF THE LOUD REVVING NOISE THE CAR WAS MAKING. TOYOTA HAS NOT BEEN ABLE TO TELL US WHAT HAPPENED. THEY DID NOT FIND A PROBLEM WITH BRAKES OR ACCELERATOR. THE CAR HIT THE MEDIAN SO HARD THAT THE FRAME HAS BEEN BENT. EVEN THOUGH WE HAVE BEEN LOYAL TOYOTA CUSTOMER FOR OVER 20 YEARS, MY HOPE IS THAT THEY TOTAL THE CAR SO THAT I DON'T EVER HAVE TO DRIVE IT AGAIN. OUR TOYOTA CASE # IS1604122141. I KNOW THAT OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCES-THERE IS NO DOUBT IN MY MIND THAT THERE IS A SERIOUS PROBLEM WITH THAT CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10874884June 17, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. THE FAILURE WAS SPORADIC. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY RESTART INDEPENDENTLY. THE ANTI-LOCK BRAKE SYSTEM, AIR BAG, TRACTION CONTROL, AND ALL WHEEL DRIVE WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. UPDATED 08/31/16*LJ CONSUMER STATED THE LIGHT O HE CRUISE CONTROL STALK BLINKS OFF AND ON CRUISE CONTROL DROPS OUT UNEXPECTEDLY. THE ENGINE SHUTS DOWN WHILE DRIVING DOWN THE HIGHWAY AND YOU LOSE ALL ELECTRICAL POWER. IT WILL SOMETIMES NOT RESTART FOR UP TO 15 MINUTES. THE ENGINES SHUTS DOWN FOR A FEW SECONDS TO A MINUTE AND THEN RESTARTS ON ITS OWN. IT LEAVES THE WARNING LIGHTS FOR THE ABS, AWD AND TRACTION CONTROL ON AND THEY DON'T GO OFF UNTIL YOU CYCLE THE IGNITION SWITCH. THE RADIO/ NAVIGATION SCREEN ALSO LOCKS UP WHEN THIS HAPPENS. THE CAR HAS BEEN LOOKED AT A TOTAL OF SEVEN TIMES FOR THIS PROBLEM. CAR HAS SPUN 9 TIMES BECAUSE OF THIS PROBLEM. UPDATED 6/12/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864472May 11, 2016
SERVICE BRAKES
INTERMITTENT BRAKE FAILURE. TWO INSTANCES OF BRAKES FAILING TO ENGAGE WHEN PRESSURE APPLIED. FIRST INSTANCE CAUSED CAR TO CRASH INTO CONCRETE MEDIAN; NO DAMAGE TO VEHICLE OR STRUCTURE AND INCIDENT NOT REPORTED. SECOND BRAKE FAILURE APRIL 14, 2016 AS CAR WAS DESCENDING PARKING LOT DRIVEWAY (DOWNHILL SLOPE) AND DRIVER APPLIED BRAKES. BRAKES FAILED TO ENGAGE. AS DRIVER WAS ATTEMPTING TO ENGAGE THE EMERGENCY BRAKE THE CAR CAREENED OVER A COMMENT CURB, THROUGH A CHAIN LINK FENCE AND INTO A GAS MAIN AND APARTMENT BUILDING WALL. DRIVER SUSTAINED SOME INJURY TO NECK AND BACK DUE TO FORCE OF IMPACT. AIRBAG DID NOT DEPLOY. CAR WAS TOWED OUT OF ACCIDENT BACK ON TO THE ACCESS ROAD. POLICE OFFICERS IN TAKOMA PARK, MD THEN TESTED CAR. ACCIDENT REPORT DESCRIBES "IMPACT AND DAMAGE" AS "DISABLING", HOWEVER OWNER WAS TOLD TO DRIVE THE CAR HOME. DRIVER IS NOT FLUENT IN ENGLISH AND DUE TO TRANSLATION ERRORS THE POLICE REPORT DOES NOT ACCURATELY REFLECT THE ACTUAL CAUSE OF ACCIDENT. CAR IS NOW AT DARCARS TOYOTA IN ROCKVILLE WITH AT LEAST $12,000 IN REPAIRS PENDING. OWNER HAS AUTO INSURANCE AND CAR WILL BE REPAIRED OR TOTALED OUT. HOWEVER, OWNER IS (UNDERSTANDABLY) TERRIFIED TO DRIVE THE RAV4 AGAIN FOR FEAR THAT THE BRAKES WILL FAIL A THIRD TIME - WITH POSSIBLLY CATASTROPHIC CONSEQUENCES TO DRIVER AND OTHERS. OWNER SPEAKS LIMITED ENGLISH AND IS A FRIEND OF THE FAMILY. I AM CONCERNED FOR NOT ONLY HER SAFELY, BUT THE SAFELY OF OTHERS EITHER FROM AN ACCIDENT THAT COULD BE CAUSED BY THIS CAR OR A SERIOUS MALFUNCTION THAT AFFECTS A GREATER NUMBER OF RAV4'S ON THE ROAD. I BELIEVE THIS ISSUE SHOULD BE VERY SERIOUSLY INVESTIGATED BEFORE PLACING THE CAR ON THE ROAD AGAIN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10864461May 11, 2016
STEERING
THE CAR WANTS TO PULL TO THE RIGHT WHEN ACCELERATING OR,JUST RELEASING THE BRAKE TO COAST.TOYOTA DEALER AND TOYOTA SAID IT IS NORMAL.I NEVER HAD A FRONT WHEEL DRIVE CAR DO THIS.I BELIEVE THIS IS A SAFETY ISSUE,BECAUSE IT DOES NOT HAPPEL ALL THE TIME.THE FRONT END IS ALIGNED CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864263May 10, 2016
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH DOWN AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO A WALL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE FAILURE HAD RECURRED TWICE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10863541May 6, 2016
ENGINE
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,896.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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