Toyota RAV4 Complaints (2013)
262 consumer complaints on file.
- #10546071September 29, 2013VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
UNINTENDED ACCELERATION. I WAS PULLING INTO PARK AT WORK WITH MY FOOT ON THE BRAKE (FORTUNATELY) AND THE RAV4 SUDDENLY ACCELERATED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545635September 27, 2013SERVICE BRAKES
THIS VEHICLE HAS A FAULTY BRAKE, IT MAKES A SOUND EVERY TIME YOU SQUEEZE THE RELEASE THE BRAKE. MOREOVER THE BRAKES DOES NOT GRIP AS TIGHT AS EXPECTED FROM A BRAND NEW CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543963September 17, 2013FUEL/PROPULSION SYSTEM
I LEASED A RAV4EV. WENT TO PICK IT UP ON THURSDAY (8/8/13) AND IT WOULDN'T START-- CHECK EV SYSTEM, ETC. DEALER GAVE ME A LOANER, IT SPENT THE DAY IN THE SERVICE DEPT, AND THEY WOUND UP UPDATING THE SOFTWARE & IT APPARENTLY WAS OK. BROUGHT THE CAR HOME ON FRIDAY. ON SUNDAY, 8/11/13, THE ENTIRE SYSTEM TURNED OFF WHILE I WAS DRIVING ON THE FREEWAY-- ENGINE STOPPED, POWER STEERING STOPPED, AND I WAS LUCKILY ABLE TO NEGOTIATE ACROSS 4 LANES OF TRAFFIC AND GET OFF OF THE ROAD. CHECK EV SYSTEM MESSAGE ON SCREEN, BATTERY IS STILL HALF FULL. IT WAS TOWED TO THE DEALER, 120 MILES ON THE ODOMETER. IT WAS FOUND THAT THE PROPULSION SYSTEM AND THE GATEWAY ECU WERE FAULTY. I DECIDED NOT TO KEEP THAT CAR AND LEASED ANOTHER RAV4 EV. VERY SCARY! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543922September 16, 2013STRUCTURE, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THE INSTALLED NAVIGATION SCREEN IS IMPOSSIBLE TO SEE IN THE DRIVER'S NORMAL DRIVING POSITION AND IN ALMOST ANY DAYTIME LIGHTING CONDITION. GLARE FROM THE SCREEN AND DASHBOARD BORDERS ON UNSAFE. THERE IS NO WAY TO SAFELY USE THAT ITEM AND THE 12 OR SO FUNCTIONS LOCATED THERE WITHOUT SIGNIFICANT DISTRACTION. BECAUSE OF THE POTENTIAL DISTRACTION THIS WILL CAUSE ACCIDENTS AND SOME WILL BE FATAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543923September 16, 2013STRUCTURE, LATCHES/LOCKS/LINKAGES
THE CENTER CONSOLE SLIDES BACK AND FORTH. WHILE DRIVING, IF YOU HAVE YOUR ARM ON IT, IT WILL SLIDE. THE LOCKING MECHANISM DOES NOT LOCK IN PLACE. I THINK THIS IS A SAFETY HAZARD AND SHOULD BE CORRECTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543276September 12, 2013ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THE INSTALLED NAVIGATION SCREEN IS IMPOSSIBLE TO SEE IN THE DRIVER'S NORMAL DRIVING POSITION AND IN ALMOST ANY DAYTIME LIGHTING CONDITION. GLARE FROM THE SCREEN AND DASHBOARD BORDERS ON UNSAFE. THERE IS NO WAY TO SAFELY USE THAT ITEM AND THE 12 OR SO FUNCTIONS LOCATED THERE WITHOUT SIGNIFICANT DISTRACTION. NOTIFIED THE SERVICE MANAGER 2 TIMES AND BOTH TIMES WAS TOLD THEY WERE NOT AWARE OF THE PROBLEM. BECAUSE OF THE POTENTIAL DISTRACTION THIS WILL CAUSE ACCIDENTS AND SOME WILL BE FATAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543196September 11, 2013ELECTRICAL SYSTEM, POWER TRAIN, STEERING
ON LOCAL ROAD, ACCELERATING FROM STOP. VEHICLE SUDDENLY "SHUT-OFF" GOING INTO NEUTRAL AND UNABLE TO PUT BACK INTO DRIVE. STEERING WENT "LIMP". VEHICLE DRIFTED RIGHT, POWER STEERING WAS EFFECTED, STEERING DIFFICULT. VEHICLE COASTED INTO PARKING LOT TO THE RIGHT, FORTUNATELY NO VEHICLES HAPPENED TO BE PASSING ON THE RIGHT AT THAT PRECISE MOMENT, THEREFORE NO ACCIDENTS. BUT THERE COULD HAVE EASILY BEEN ONE. ATTEMPTS AT RESTARTING VEHICLE RESULTED IN "TAKE EV TO NEAREST DEALERSHIP" MESSAGE AND SEVERAL WARNING INDICATORS ON DASH. VEHICLE WAS TOWED TO ORIGINATING DEALERSHIP WHICH IT CONTINUES TO BE DIAGNOSED AND UNRESOLVED. VEHICLE WAS PURCHASED ON 9/3/2013 < 6 DAYS PRIOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10538448September 3, 2013ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NAVIGATION SCREEN DIFFICULT TO SEE IN MOST LIGHTING CONDITIONS. MUST TAKE MORE THAN BRIEF GLANCE AT NAV SCREEN TO DETERMINE FREEWAY MARKINGS, INTERSECTIONS, STREET NAMES OR SEARCH FOR RADIO STATION. HAS POSSIBILITY FOR BECOMING GREAT DISTRACTION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10538245August 31, 2013EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
I OWN A 2013 RAV 4 LIMITED WITH ENTUNE NAVIGATION. DURING THE DAY IT IS NOT POSSIBLE TO VIEW THE SCREEN. TOYOTA SHOULD TAKE ACTION TO CORRECT THIS ISSUE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533727August 5, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT WHEN THE SUN WOULD SHINE ON THE DASHBOARD, IT WOULD PRODUCE A BLINDING GLARE THAT CAUSED THE INFORMATION PANEL AND THE NAVIGATIONAL SYSTEM TO BECOME UNREADABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 320.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10526395July 23, 2013ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
I HAVE A 2013 TOYOTA RAV4 LIMITED. IN ANY SIGNIFICANT AMBIENT LIGHT LEVEL, THE NAVIGATION SCREEN IS NOT VISIBLE. THE GLARE ON THE SCREEN IS HORRIFIC. NOTIFIED DEALERSHIP. THEY CHECKED IT OUT AND CONFIRMED THAT I DID, INDEED, HAVE A PROBLEM. DEALERSHIP MADE AN APPOINTMENT WITH ME TO MEET WITH A FACTORY REP. I MET WITH THE REP, AND HE AGREED THIS IS A REAL PROBLEM, HOWEVER HE HAD NO IMMEDIATE SOLUTION. I CONTACTED THE TOYOTA "HOTLINE" AND THEY REFERRED ME BACK TO THE DEALERSHIP. THIS IS A VERY DANGEROUS SITUATION, TRYING TO POSITION MY HEAD SO THAT I CAN TRY TO GET A CLEAR VIEW OF THE SCREEN. (WHICH IS STILL NOT POSSIBLE) I FEEL LIKE I HAVE SPENT IN EXCESS OF ONE THOUSAND DOLLARS FOR AN OPTION THAT IS UNUSABLE. PLEASE HELP! TOYOTA DOES NOT SEEM TO BE LISTENING TO ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10525472July 17, 2013WHEELS, TIRES
BOUGHT A 2013 RAV4. 2490 MILEAGE HAS TWO MESSES OF PURCHASED. WHICH BROUGHT THE CONTINENTAL MODEL CROSS CONTACT TIRES 225/65/17 LX 102 H. THE RIM HAS A OPENING ON THE SIDES . CONTACT TO CONTINENTAL.CLAIM #[XXX]. NADIE IN PUERTO RICO FOR THE WARRANTY. APONTE SR JOSE DE PUERTO RICO 787 752 2886 COST OF RUBBER IS 185.00. NO WARRANTY WORK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524469July 11, 2013ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
AT ANY SPEED IN ANY WEATHER IT IS IMPOSSIBLE TO SEE THE NAVIGATION SYSTEM IN THIS VEHICLE...THIS NEEDS ADDRESSED BY THE MANUFACTURE AS IS A PAID FOR UPGRADE AND DUE TO PEOPLE WORKING TO SEE THE SYSTEM ACCIDENTS ARE GOING TO HAPPEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521235June 22, 2013POWER TRAIN
WHILE ACCELERATING FROM APPROXIMATELY 20 MPH, A JERK WAS FELT AND A NOISE WAS HEARD AS THE VEHICLE WAS SHIFTING GEARS. (THIS VEHICLE IS AN AUTOMATIC.) THIS SAME INCIDENT OCCURRED AGAIN LATER THE SAME DAY. HOWEVER, AFTER THE SECOND INCIDENT, THE "CHECK ENGINE" LIGHT AND THE "TRACTION CONTROL" LIGHT CAME ON. THIS OCCURRED ON THE FIRST DAY OF OWNERSHIP OF THE VEHICLE WITH ONLY 15 MILES ON THE ODOMETER. THIS VEHICLE WAS BROUGHT BACK TO THE DEALER FOR A REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513961May 28, 2013EQUIPMENT:ELECTRICAL
THE VEHICLE DOES NOT COME WITH VOICE ACTIVATED BLUETOOTH. TO MAKE A CALL YOU NEED TO GO THROUGH SEVERAL STEPS, ONE INCLUDES LOOKING AT A SCREEN WHICH IS HARD TO SEE, IF THERE IS A GLARE ON IT. YOU SPEND TOO MUCH TIME LOOKING AT SCREEN TO FIND NUMBER, ALL THE WHILE WITH YOUR EYES OFF THE ROAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512209May 15, 2013POWER TRAIN
WHILE DRIVING ON HIGHWAY AT 55MPH,MY NEW 2013 TOYOTA RAV4 LIMITED SUDDENLY SLOWED DOWN AND WOULD NOT SHIFT INTO GEAR PROPERLY WHEN I ACCELERATED. I PULLED OFF THE ROAD ASAP AND HAD VEHICLE TOWED TO DEALERSHIP. THEY HAVE DIAGNOSED TRANSMISSION FAILURE. THERE IS LESS THAN 600 MILES ON THE ODOMETER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511882May 14, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS DURING THE DAY, SHE WAS UNABLE TO SEE THE NAVIGATION SCREEN DUE TO AN INTENSE GLARE, EVEN ON CLOUDY DAYS. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 6 AND THE CURRENT MILEAGE WAS 1,000. UPDATED 6/4/13 *CN UPDATED 06/13/2013 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511223May 9, 2013ENGINE
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE ACCELERATED THEN STALLED WITHOUT WARNING. THE ENGINE, THE TRACTION CONTROL, AND THE FOUR WHEEL DRIVE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 2,120.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10509471April 24, 2013ELECTRICAL SYSTEM
BOUGHT NEW RAV4 TOYOTA 2013 LAST MONTH WITH NAVIGATION. SCREEN BARELY VISIBLE. DEALER NOTIFIED TOYOTA FIELD REPRESENTATIVE WHO DOES NOT KNOW TO REPAIR. DEALER SAY IT IS INDEED A PROBLEM AND COULD CAUSE ACCIDENTS. I ALSO HAVE A 2012 TOYOTA HIGHLANDER WHICH HAS A PERFECTLY CLEAR SCREEN TOYOTA TELEPHONED ME BUT NOT ENCOURAGING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508045April 12, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I BOUGHT A NEW 2013 RAV 4 WITH TOYOTA NAVIGATION. ON ANY SUNNY DAY IT IS IMPOSSIBLE TO READ THE MAP DUE TO THE GLARE. I PLAN ON COMPLAINING TO THE DEALERSHIP THIS WEEK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0