Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#10871396May 29, 2016
ENGINE
WE WERE DRIVING STRAIGHT ON I-95 AT 70 MPH WHEN WE HEARD SOME LOUD NOISES AND THE CAR STARTED SWERVING (BETWEEN EXITS 65 AND 71 IN NC). WE THOUGHT THE TIRE BLEW OUT, BUT THEN WE SAW SMOKE IN THE REAR WINDOW. WE MANAGED TO PULL TO THE SIDE OF THE ROAD AND SAW SOME OIL LEAKING IN THE BOTTOM. WE OPENED THE HOOD AND SMOKE WAS COMING OUT. THE OUTSIDE OF THE TAIL PIPE WAS COMPLETELY BLACK. WE HAD THE VEHICLE TOWED TO A TOYOTA DEALERSHIP AND WERE INFORMED THAT THE ENGINE WAS BLOWN. A PISTON DROVE THROUGH THE ENGINE BLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865894May 19, 2016
ENGINE
TOOK A TRIP FROM WA.STATE TO UTAH.HAD OIL CHANGED AND CHECKED BEFORE DEPARTING. CHECKED OIL IN UTAH AND SAW THAT OIL WAS WAY DOWN. BOUGHT MORE OIL FOR TRIP HOME.WE USED ABOUT 4-5 QRTS FOR ENTIRE TRIP. TOOK CAR TO TOYOTA DEALER TO DO OIL USAGE TEST. AFTER TEST DEALER SAID IT DID NOT USE ENOUGH OIL TO FIX THE PROBLEM. WE ARE VERY UNSATISFIED WITH THIS RESULT AND ARE WONDERING WHAT TO DO NOW. AFTER READING MANY BLOGS WE SEE THAT THIS IS A BIG PROBLEM THAT TOYOTA IS NOT VERY EAGER TO FIX. SHOULD WE TAKE LEGAL ACTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865446May 17, 2016
SUSPENSION
AFTER HEARING A CLUNK TYPE SOUND BACK IN 2012 I TOOK THE CAR TO THE DEALER AND FOUND OUT THAT THE RIGHT REAR SAY BAR LINKAGE HAD RUSTED OUT. THE SWAY BAR WAS NOT SECURE ANYMORE. FAST FORWARD TO THE FALL OF 2015 AND NOW I HAVE THE SAME SOUND...NOT REMEMBERING ABOUT PRIOR INCIDENT I FINALLY DISCOVER THAT THE LEFT SWAY BAR LINKAGE IS NOT RUSTED OFF TOO. WHY WOULDNT THE DEALER DO BOH REPLACEMENTS BACK THEN. AND BY PUTTING ONLY ONE NEW ONE DID THAT PUT PRESSURE ONTO THE OTHER ONE. ISNT IT ODD TO HAVE BOTH SIDE OF A SWAY BAR LINK RUST OUT. THIS PROBLEM SEEMS A BIT TOO WIDESPREAD TO IGNORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865475May 17, 2016
ENGINE
OIL CUMSUMPTION RECALL. MY CHECK ENGINE LIGHT WOULD POP ON ONLY A FEW WEEKS AFTER AN OIL CHANGE. I BROUGHT THE CAR IN FOR AN OIL CONSUMPTION TEST. BROUGHT THE CAR BACK IN 1200 MILES AFTER THE OIL CHANGE, AND THEY SAID THE CAR FAILED THE OIL CONSUMPTION TEST, AND THAT I WOULD BE NOTIFIED WHEN THEY HAVE A FIX. FOUR MONTHS LATER I AM STILL WAITING. HAD ANOTHER OIL CHANGE NEAR THE END OF MARCH, I INQUIRED ON WHAT THE STATUS WAS FOR THIS FIX, THEY TOLD ME THAT SINCE THIS IS A LARGE NATIONAL RECALL THAT I WAS ON THE BOTTOM OF A REPAIR LIST, AND THAT THERE IS ONLY ONE PLANT IN THE UNITED STATES MAKING PARTS FOR THIS RECALL. THEY THEN TOLD ME THAT I HAVE BEEN MOVED UP TO NUMBER 5 ON THEIR WAIT LIST. TOWARD THE END OF APRIL, MY CHECK ENGINE LIGHT WENT ON AGAIN. I FIRST CHECKED THE DIPSTICK, AND THERE WAS NO OIL ON IT. I REFILLED THE OIL MYSELF AND IT TOOK A FULL 5 QUARTS. NOW THERE IS OIL ON THE DIPSTICK, STILL HAVE YET TO HEAR A THING FROM TOYOTA. WHY ARE THEY MAKING ME WAIT? ARE THEY WAITING UNTIL THE WARRANTY ON MY CAR EXPIRES SO I HAVE TO PAY FOR THE REPAIR? IN MY OPINION, TO MAKE ME HAVE TO WAIT THIS LONG IS NOT RIGHT. TOYOTA IS A BILLION DOLLAR INDUSTRY AND SHOULD HAVE THE PARTS READY ESPECIALLY FOR A RECALL OF THIS MAGNITUDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863780May 8, 2016
SUSPENSION
I WAS DRIVING ON A CITY STREET IN WEST HAVEN CT (NEAR 195 W SPRING ST) WHEN I HEARD A METALIC NOISE FROM THE REAR OF THE VEHICLE AND LOST CONTROL OF THE CAR, VEERING INTO THE INCOMING TRAFFIC LANE. I WAS DRIVING < 25 MPH AND THE PAVEMENT WAS DRY, AND MANAGED TO PARK THE CAR ON THE SIDE OF THE ROAD. FORTUNATELY THERE WERE NO CARS IN THE INCOMING LANE, AND THERE WAS NO INJURY. MY WIFE WAS IN THE PASSENGER SEAT NEXT TO ME. UPON INSPECTING THE CAR, I DISCOVERED THAT THE REAR RIGHT WHEEL WAS TILTED AT AN ANGLE RELATIVE TO THE BODY OF THE CAR. I CALLED AAA (TIME WAS AROUND 7:45 A.M.) AND A TOWING TRUCK ARRIVED , AND TOWED MY CAR TO A NEARBY GARAGE (ROBERT'S SERVICE CENTER, INC., 216 BUCKINGHAM AVE, MILFORD, CT). I DID NOT CALL POLICE OR TAKE A PICTURE. THE SERVICE SUPERVISOR INFORMED ME THAT AFTER INSPECTING THE CAR, THEY FOUD THAT THE REAR FORWARD CONTROL ARM HAD FAILED (COME APART AT THE MIDDLE). THIS CONTROL ARM WAS THE SUBJECT OF A SAFETY RECALL BY TOYOTA IN 2013, AND MY VEHICLE WAS REPAIRED AT GIRARD TOYOTA IN NEW LONDON, CT, AT THE TIME OF THE RECALL. THE FAILED ARM STILL HAD THE REPAIR STICKER ON IT. THE SHOP REMOVED AND REPLACED THE FAILED CONTROL ARM AND THE ONE THAT WAS STILL INTACT ON THE LEFT REAR WHEEL. THE CAR IS NOW DRIVABLE. I BELIEVE THAT THE OUTCOME IS LIKELY TO HAVE BEEN CATASTROPHIC IF IT HAD HAPPENED ON THE HIGHWAY. I REPORTED THE INCIDENT TO TOYOTA AND WAS GIVEN THE CASE NUMBER 1604300620. I SPOKE TO A CASE MANAGER, MR. THORN. MY INTENTIONS WERE TO; 1) ALERT TOYOTA THAT A RECALL FIX HAS FAILED ON MY CAR; 2) I WANTED A TOYOTA DEALER TO INSPECT MY CAR FOR AN INDEPENDENT EVALUATION AND TO ASSURE SAFETY OF THE VEHICLE; 3) REIMBURSE ME FOR THE COST OF REPAIRS. HE ACKNOWLEDGED RECEIVING THE INFORMATION, BUT INDICATED THAT A TOYOTA DEALER CANNOT GUARANTEE A THIRD PARTY WORK. HE ASKED ME TO FILE MY EXPENSES, BUT WITH NO ASSURANCE THAT IT WILL BE HONORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863705May 7, 2016
ENGINE
TOYOTA IS A WELL KNOWN GLOBAL AUTO COMPANY WITH HIGH STANDARD AND HIGH PERFORMANCE AUTOS. IT'S TOTALLY UNACCEPTABLE FOR AN ENGINE TO CONSUME OIL AFTER 60,000 MILES. THE LOW MILEAGE ENGINE MALFUNCTION IS TOTALLY DUE TO BAD QUALITY MANUFACTURING PRACTICES, LOW STANDARDS OF QUALITY AND PERFORMANCE WHICH MAY CAUSE THOUSANDS OF DOLLARS IN LOSSES AND PENALTY FOR THE TOYOTA 01/15/2016 FILE NUMBER: 1512120607 MOTOR SALES COMPANY. ONLY IN CALIFORNIA OVER 40 CUSTOMERS REPORTED COMPLAINS TO CALIFORNIA BUREAU OF AUTOMOTIVE REPAIR A DEPARTMENT OF CONSUMER AFFAIR OVER THE ENGINE OIL CONSUMPTION OF TOYOTA RAV4. THE TOYOTA MOTOR SALES COMPANY IS REQUIRED TO CORRESPOND WITHIN THREE BUSINESS DAYS UPON RECEIVING THIS LETTER TO PREVENT FURTHER LEGAL COMPLAINT BY THE PLAINTIFF. HEREBY THE PLAINTIFF DEMAND THE TOYOTA MOTOR SALES TO ISSUE A FULL REFUND IN AMOUNT OF $ 1395.63 FOR THE COST RELATED TO THE AUTO PARTS DAMAGED AS THE RESULT OF ENGINE OIL CONSUMPTION. THE DAMAGED TO THE FOLLOWING AUTO PARTS AND SERVICES (PUMP ASSY, BELT, THERMOSTAT,GASKET, GEAR ASSY, PLUNG, TENSIONER, GASKET, INSPECT BLOCK AND OIL CONSUMPTION HEAD) WAS CAUSED AS THE RESULT OF ENGINE MALFUNCTIONS. HERBY THE CUSTOMER IS LOOKING FOR PROMPTED RESPONSE FROM TOYOTA MOTOR SALES PRIOR TO HIS/HER FURTHER COMPLAIN TO CALIFORNIA DEPARTMENT OF CONSUMER AFFAIR WHICH MAY LEAD TO A RECALL ON THE TOYOTA RAV MODEL, AND CAUSES THE TOYOTA MOTOR SALES TO PAY MILLIONS OF DOLLARS ON PENALTY, AND FEES TO GENERAL PUBLIC. (ATTACHMENT 1 COPY OF THE SALES RECEIPT AND THE REPAIR'S WORKSHEET).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862845May 3, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STOPPED AND SMOKE AND FLAMES WERE PRESENT BEHIND THE STEERING WHEEL. THE CONTACT USED WATER TO EXTINGUISH THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10861314April 25, 2016
ENGINE
UNINTENDED ACCELERATION AFTER THE CAR HIT A POT HOLE ON I-270 SOUTHBOUND. WITH BOTH BRAKE AND EMERGENCY BRAKE FULLY ENGAGED THE CAR STILL WENT WITH A SPEED FASTER THAN MOST OF THE CARS ON THE ROAD. I WAS FORCED TO DRIVE THE CAR IN THE GRASS INTERMEDIATE AREA FOR ~10 SECONDS TILL THE CAR ROLLED OVER AND THE ENGINE FINALLY CAME TO A STOP. THIS RAV4 WAS RECALLED BY TOYOTA AND HAD ITS "STUCK GAS PEDAL" PROBLEM FIXED A FEW YEARS AGO. TOYOTA ALSO FIXED THE EXCESSIVE ENGINE OIL CONSUMPTION PROBLEM LAST YEAR AND I HAVE BEEN PLEASED WITH TOYOTA'S SERVICE AND HOW THE PERFORMANCE OF THE CAR IN GENERAL TILL THIS LIFE THREATENING EVENT OCCURRED YESTERDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860465April 20, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860360April 19, 2016
SUSPENSION
THE CAR WAS RECALLED IN 2014 FOR THE REAR CONTROL ARMS. THEY WERE REPLACED IN 2014. 2 YEARS LATER AND THE PART BROKE AGAIN. HAD JUST PULLED OUT OF A SIDE STREET WHEN IT BROKE, SO WAS ABLE TO PULL TO THE SIDE OF THE ROAD. HAD CAR TOWED TO MECHANIC. COST $560 TO HAVE IT REPLACED. COULD HAVE BEEN DEADLY IF I HAD BEEN ON THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860196April 18, 2016
STRUCTURE:BODY, ENGINE, SEATS
ON MARCH 29, 2016, I WAS DRIVING TO WORK IN THE FAR LEFT LANE WHEN A GENTLEMAN DRIVING A GREEN PICKUP TRUCK COME RUSHING UP BESIDE ME. HE WAS WAVING AT ME POINTING DOWN AT THE RIGHT FRONT SIDE OF MY TOYOTA. I THOUGHT THAT MAYBE I WAS DRIVING ON A FLAT TIRE AND DIDN'T REALIZE IT SO I ROLLED DOWN THE WINDOW. HE YELLED AS HE WAS STILL POINTING DOWN AT THE FRONT OF MY TOYOTA "YOUR CAR IS ON FIRE". HE GOT AHEAD OF ME AND I PULLED OVER TO THE RIGHT SHOULDER OF THE FREEWAY. HE GOT OUT OF HIS TRUCK AND RAN BACK TO MY 2007 TOYOTA RAV4 AND SAID "MA'AM, YOU BETTER GET YOUR PURSE AND THINGS AND GET OUT, YOUR CAR IS ON FIRE". AT THAT TIME, SMOKE WAS POURING OUT SOMEWHERE UP FRONT ON THE PASSENGER SIDE BY THE TIRE. I GOT MY THINGS AND WE MOVED TO THE BACK OF MY TOYOTA WHEN AT THAT TIME, IT WENT UP IN FLAMES. I TOOK CARE OF THAT VEHICLE BECAUSE I CAN NOT AFFORD ANOTHER. MY LAST OIL CHANGE WAS IN NOVEMBER 2015 WITH ONLY 50035 MILES ON THE VEHICLE. WHEN IT WAS LAST INSPECTED, EVERYTHING WAS FINE. SO I AM NOT UNDERSTANDING HOW THIS HAPPENED. TIRES WERE ABOUT A YEAR OLD AS WELL. CAR JUST DON'T CATCH ON FIRE DRIVING DOWN THE FREEWAY. ON APRIL 4, 2016 A FRIEND AND I TOOK A DRIVE TO MY BURNT VEHICLE AND SHE COULD NOT BELIEVE THAT WAS MY TOYOTA. AND I COULD NOT BELIEVE I HAD WALKED AWAY WITHOUT ANY INJURIES. THERE IS NO ENGINE, NO DASHBOARD, NO STEERING WHEEL, NO FRONT SEATS, AND NO BACK SEATS. ALL BURNED! HOW COULD THIS HAPPEN?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10852135March 29, 2016
STEERING, SUSPENSION
R/R SWAY BAR END LINK BROKEN. UPPER AND INTERMEDIATE STEERING SHAFT BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851541March 25, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE CONSUMED AT LEAST FOUR QUARTS OF OIL PER MONTH. THE OIL PRESSURE WARNING INDICATOR CONSTANTLY ILLUMINATED. THE CONTACT ALSO RECEIVED A NOTIFICATION FROM THE MANUFACTURER TO HAVE AN OIL CONSUMPTION TEST PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,413.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850054March 16, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2007 TOYOTA RAV4. WHILE DRIVING 60 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, HIP, AND BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10846157March 11, 2016
ENGINE
BURNING 1.5-2 QUARTS OF ENGINE OIL PER WEEK, THIS HAS BEEN AN ONGOING ISSUE FOR AT LEAST 2 YEARS. OIL CONSUMPTION TEST WAS DONE ON THE VEHICLE AND IT FAILED. THE DEALERSHIP HAS FAILED TO FIXED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845755March 9, 2016
WHEELS
THE METAL RIMS WHICH HOLD THE TIRES GET RUSTED DUE TO DESIGN. THIS IS A GREAT SAFETY CONCERN. THE RIMS ARE DESIGN SUCH WAY THAT THEY HOLD WATER, RAINWATER, AND SALTY ICE/SNOW INSIDE THE RIMS AND NEVER DRAIN OUT; WHICH CAUSES THE WHEELS TO RUST, AND COULD CAUSE A SAFETY CONCERN. THE RIMS/WHEELS SHOULD HAVE BEEN RUST PROOF IN FIRST PLACE. THESE RIMS/WHEELS ARE NOT, AND ON THE CONTRARY HOLD WATER INSIDE ALONG THE OUTER EDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839252March 1, 2016
AIR BAGS, STEERING
LEFT FRONT INPUT SEAL HAS LEAKED FLUID TWICE NOW. FIRST TIME WAS 9/25/2012 @ 56,516 MILES. SECOND TIME WAS ON 1/12/2016 @ 101,753 MILES. MY INDEPENDENT AUTO REPAIR SERVICE, CORAM PRECISION AUTO OF CORAM, NY WENT TO TOYOTA TO GET THE SEAL NEEDED TO FIX THE LEAK BOTH TIMES AND ASKED TOYOTA PARTS COUNTER IF THEY KNEW OF A RECALL AND THEY SAID NO. THEN THEY ASKED WHY THEY HAD SO MANY SEALS IN STOCK IF THERE HAD BEEN NO RECALLS. I AM ON THIS WEBSITE AND DON'T SEE ANY RECALLS EITHER BUT I WONDER IF ANY COMPLAINTS HAVE BEEN FILED. NOTE: I HAVE SEVERAL RECALLS FOR MY TOYOTA RAV4 FOR GAS PEDAL AND NOW FOR THE 'REAR DIFFERENTIAL COUPLING' WHICH EXTENDS MY WARRANTEE UNTIL 2017 FROM TOYOTA AND FROM NHTSA FOR MY DRIVERS SIDE AIR BAG IN 2014 BUT CAN'T FIND ANYTHING ON THIS WED SITE. PLEASE FOLLOW UP WITH ME ON THE SEAL PROBLEM AND IF THE AIRBAG NEEDS TO BE REPLACED. TOYOTA TOLD ME 'NO" BUT I DON'T TRUST THEM. THANKS, WPZIEMS 02/01/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838769February 27, 2016
STEERING
CLUNKING NOISE WHEN STEERING EITHER RIGHT OR LEFT, NOTICEABLE AT SLOWER SPEEDS. THIS HAS BEEN A PROBLEM SINCE IT WAS NEW BUT WE WERE TOLD IT WAS THE LEFT FRONT STRUT. ON OUR LAST SERVICE WE WERE TOLD IT INVOLVED THE STEERING. NOTE: RAV'S FRONT BUMPER HAD BEEN REPAIRED, BEFORE VEHICLE WAS DELIVERED TO US. WE WERE TOLD IT WAS MINOR DAMAGE JUST NEEDED REPAINTING..THIS VEHICLE HAS 64,000 ORIGINAL MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837174February 19, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
OIL BURNING RECALL. MY CAR RAV4 BURNS OIL AT LEAST ONE QUART PER 1200 MILES. THE DEALERSHIP REFUSED TO REPLACE ANY PART DUE TO THE 1200 MILES TEST DRIVING. TOYOTA SENT ME AN ENHANCEMENT WARRANTY NOTICE ABOUT THE PROBLEM OF OIL BURNING. THIS IS UNACCEPTABLE TO ME. WE PAID SO MUCH YET WHAT WE GET IS A DEFECT ENGINE IN A NEW RAV4. THIS SHOULD BE A RECALL AND TOYOTA IS RESPONSIBLE TO FIX THE RINGS AND OTHER PARTS THAT ARE REQUIRED TO REPLACE IN ORDER TO STOP THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836791February 17, 2016
AIR BAGS
I HAD A FRONT END CRASH WHEN DRIVING 60-65 MPH ON I-94 ON FEB 4 2016, SKIDDED ON ICE NEAR ALEXANDRIA MN, AND COLLIDED NEAR FENCE. THE AIRBAG DID NOT DEPLOY. NO INJURIES. STATE PATROL REPORT FILED-CASE #716900207. COUNTRY INSURANCE CLAIM-205-006-8259. IT WAS DECLARED A TOTAL LOSS. TOYOTA IS NOT GIVING ME A PROPER RESPONSE, JUST GAVE THEIR CASE #:CASE #1602060045.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota RAV4