Toyota RAV4 Complaints (2018)

348 consumer complaints on file.

#11430198August 23, 2021
UNKNOWN OR OTHER
Back up camera fills with Water. when it rains and cannot see from it til it dries out a few days after rain and even then it’s cloudy probsbly due to rain getting into it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428858August 12, 2021
STEERING
The Electric Power System warning light came on for the first time and my car will not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428580August 10, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The first incident happened on June 9, 2021. I was turning right very slowly into a parking spot at a grocery store when the car suddenly accelerated rapidly, even when I depressed the brake very hard. My car hit a row of small trees that formed a border between the parking lot and the street. The impact was so hard that there was over $5,000 in damage to the front of the car. I was in shock as it felt like the car was out of control. The second incident July 27, 2021. Again, I was turning right to reach the exit of a parking garage at a medical clinic. I was going very slow because I was approaching the ticket booth to exit the parking garage. Just as I completed the turn, the car accelerated and lurched forward toward the arm that keeps cars from exiting. I was able to stop the vehicle by pressing the brake hard, and I did not hit the arm at the exit point. Again, it was shocking and very frightening for this to happen.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11425889July 21, 2021
EXTERIOR LIGHTING, VISIBILITY/WIPER
The headlights on my Rav4 are dangerous. When driving at night there is a dark line with no visibility. There is no reaction time if objects are in the roadway. I live in a rural area, on my way to work there was a pine tree that fell across the road way,I crashed straight into it. I did not even see it until I hit it.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11425473July 19, 2021
BACK OVER PREVENTION
The contact owns a 2018 Toyota RAV4. The contact stated when shifting gears to reverse, the back over prevention camera failed to function as designed. The contact stated he shifted the gear to park and back to reverse and the camera operated as designed. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424863July 14, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL, POWER TRAIN
The Toyota RAV4 2018 car acceleration went out of control and crashed into a retaining wall. The airbags exploded and the steering wheel airbag burst. The car was totaled and is with State Farm. I was blessed to still be alive the car speed out of control on its own. I tried to push on the brakes but the car kept going. The accident could have been worse. No one else was injured only another car was hit. I did reach out to Toyota and they said it could take 4-6 weeks for someone to look at the car. I reach out to the dealer and waiting to hear back from the dealer. The police department issued me a ticket, I have court on July 23, 2021. State Farm insurance declared the car a total loss. No warning lamps or messages. The first same incident happened on April 3, 2021, and on June 12, 2021, was the day of the accident. The incident and accident happened at the same location. I would like to speak with someone at your organization. The car is at State Farm's collision place. I would like for your organization to look at the car. I will call to make sure that the car is still at the collision place.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11424318July 11, 2021
ELECTRICAL SYSTEM
2018 hybrid battery does not hold charge. Sometimes the battery dies even where it should be fully charged and driving. Drove 5 hours straight on 7/10. Does on the highway. The car battery has been dying almost from day 1 . This car is only 2 1/2 and only 20, 000 miles .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422115June 24, 2021
ELECTRICAL SYSTEM
When I tried to start my vehicle this morning after a store run. the car clicked multiple times and made a weird noise, then went dead. I popped my hood immediately and saw a hole the size of a quarter next to the battery terminal and smoke was coming out the hole. I had driven it 40 miles before I had put it in park, and it drove fine before that. I have showed multiple people pictures of the battery (including mechanics) and no one had ever seen anything like that. I decided to google to see if it's a known problem/recall on the Rav4 and found that the NHTSA was investigating the batteries due to similar instances. Thankfully my car did not catch fire, and I was smart and decided not to start it again. Otherwise something bad could have happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420037June 7, 2021
AIR BAGS
06/04/21...I Had a Hit & Run Head On Collision(Side Swipe), As I Was Swerving To Avoid Oncoming Traffic & Get A Handle Of the Vehicle, No Warning Lights Came On. I Hit a Wall. My Front Nor Side Airbags Deployed. It What was A Very Forceful Hit From The Other Vehicle & Hitting The Wall. The Vehicle Is Being Inspected By My Insurance Adjuster Tomorrow.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11417783May 19, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
We were driving when I made a right turn and suddenly the steering wheel locked on me and at the same time various warning lights lit up on my dashboard. The car slowed and I was able to regain control of the steering wheel to pull over. After driving a few miles further we once again came to a right turn and everything happened as before except with greater intensity. We tried to straighten the steering wheel for control and were able to pull over into an empty parking lot. By the time we came to a stop, which took all of just one or two minutes, smoke was coming out from under our hood. We quickly got out of our car and opened the hood to see the battery in flames. I called 911 while my husband poured his cup of water over the flames. It stalled the fire but it continued to spark until help arrived. I am certain if we had not had water the whole car would have caught on fire. The car was towed to a Toyota dealership where we were told that their was an issue with battery installation. At present it is being worked on but I have lost confidence in this vehicle especially since we got no warning that there was a problem and we could have been badly injured or killed if the circumstances had been different and we had not been able to pull over and get out or have water with us. We have since learned that this is an issue for many people who own this 2018 RAV4 vehicle. I also learned there is no recall on this issue. I hope that Toyota isn't waiting for someone to be seriously injured or die before they fix this problem.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11416227May 12, 2021
ELECTRICAL SYSTEM
I WAS WAITING AT THE TRAFFIC LIGHT TO TURN GREEN ONCE IT DID I PRESSED THE GAS PEDAL TO GO AND THE VEHICLE STALL AND LOST POWER COMPLETELY AND GAVE A MESSAGE SAYING POWER FAILURE AND A PICTURE OF A BATTERY AFTER THIS HAPPENED THE VEHICLE WAS ABLE TO START BACK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415226May 5, 2021
VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST
CAR WAS ON CRUISE CONTROL, DUE TO A CAR IN FRONT, IT WAS DRIVING 10 MILE BELOW THE CRUISE CONTROL SPEED. A NEW CAR CAME IN BETWEEN MY CAR AND THE PREVIOUS CAR IN FRONT, MY CAR STARTED SPEEDING UP SUDDENLY. I HIT THE BREAK AND CANCELED CRUISE CONTROL IMMEDIATELY TO PREVENT CRASH. THIS HAS HAPPENED AT LEAST 6 TIMES DO FAR. ONLY SEEM TO HAPPEN RARELY WHEN SOME NEW OBJECT COMES IN BETWEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407481April 11, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR STARTED STALLING WHOLE IN MOTION YESTERDAY. I HAVEN'T THOUGHT TOO MUCH ABOUT IT. TODAY IN MY 3RD DRIVE OF THE DAY AFTER I STOP AT A RESTAURANT, I START THE CAR TO THE SURPRISE IT JUST STALLED AND GIVE ME CHARGING SYSTEM MALFUNCTION I TRY TO START IT AGAIN WITH NO LUCK. I'M FAR FROM HOME I CALL THE LOCAL DEALERSHIP AND IS CLOSED. I WILL HAVE TO WAIT TOMORROW MORNING TO TOW THE CAR TO THEM. I WASN'T EXPECTING THIS TO HAPPEN IN A TOYOTA VEHICLE ONLY 3 YEAR OLDER. LAST YEAR THEY CHANGE THE BATTERY BECAUSE IT LET ME STRANDED SOMETHING WRONG WITH THE ELECTRIC SYSTEM FOR SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406221April 3, 2021
ELECTRICAL SYSTEM
THE VEHICLE USE PURCHASED IN DEC '18. IN DEC '19 THE BATTERY WENT DEAD AND WAS REPLACED. TOYOTA SAID THE BATTERY HAD A BAD CELL.. IN APR '20 THE BATTERY WENT BAD AGAIN AND WAS REPLACED. TOYOTA SAID THE WRONG SIZE BATTERY WAS INSTALLED THE LAST TIME. IN AUG '20 THE BATTERY WENT BAD AGAIN AND WAS REPLACED, TOYOTA SAID IT WAS BECAUSE OF A GPS DEVISE THAT WAS INSTALLED BY THE SELLING DEALERSHIP AND WAS NEVER MADE AWARE TO THE BUYER. IN DEC '20 THE BATTERY WENT BAD AGAIN AND WAS REPLACED. THIS TIME TOYOTA SAID IT WAS BECAUSE THE CAR WAS NOT BEING DRIVEN ENOUGH. THE DRIVING PATTERN HAS BEEN THE SAME WITH THIS VEHICLE SINCE IT WAS PURCHASED. IF THAT WAS THE PROBLEM THEN WHY WAS IT NOT A PROBLEM IN THE FIRST YEAR OF OWNERSHIP. ALSO IT WAS NOT A PROBLEM WITH THE PREVIOUS VEHICLE THAT WAS USED AS A TRADE-IN ON THIS VEHICLE. THERE SEEMS TO BE AN OBVIOUS PROBLEM WITH THE ELECTRICAL SYSTEM OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405343March 29, 2021
AIR BAGS
TL* THE CONTACT OWNED A 2018 TOYOTA RAV-4. WHILE DRIVING AT 55 MPH, ANOTHER VEHICLE FAILED TO YIELD WHILE TURNING INTO THE LEFT LANE COLLIDING INTO THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER SIDE OF THE VEHICLE. THE DRIVER SIDE CURTIN AIR BAG AND DRIVER FRONT AIR BAG FAILED TO DEPLOY. THE CONTACT HAD A FRACTURED A FINGER ON HER RIGHT HAND, CHEST CONTUSIONS AND RIGHT KNEE BRUISE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTAL LOSS HOWEVER THE EVALUATION WAS NOT COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11405352March 29, 2021
VISIBILITY/WIPER
THE EVENING OF SUNDAY, MARCH 28TH, 2021 I WAS DRIVING ON INTERSTATE 84 IN IDAHO NEAR WENDELL, AT APPROXIMATELY 83 MPH WHEN THE SUNROOF OF MY 2018 RAV4 EXPLODED WITHOUT ANY WARNING. LUCKILY THE SHADE PANEL WAS DRAWN, SO NO GLASS DEBRIS WENT INTO THE CAR. MY HUSBAND WAS IN THE PASSENGER SEAT, AND OUR 16 YR OLD DAUGHTER WAS SITTING BEHIND HIM. WHEN I FIRST HEARD THE EXPLOSION, I THOUGHT WE HAD A TIRE BLOWOUT, BUT I DIDN'T FEEL A PULL ON THE STEERING WHEEL. MY NEXT THOUGHT WAS THAT THE RV NEXT TO ME HAD A BLOWOUT, BUT THEY KEPT ON DRIVING. WE COULD HEAR A LOT OF WIND COMING FROM THE SUNROOF, SO I PULLED OVER AT THE NEXT EXIT, WHICH WAS CLOSE, AND ASSESSED THE SITUATION. THE SUNROOF WAS GONE! THE REMAINING GLASS AROUND THE EDGES WAS ALL CRACKED AND CURVED UPWARDS, SO IT WAS OBVIOUS THAT IT HAD EXPLODED FROM THE INSIDE OUT. THERE WAS ALSO A LOT OF GLASS DEBRIS INSIDE THE SHADE PANEL. NOBODY PULLED OVER AND APPROACHED US, SO WE DON'T BELIEVE THERE WERE ANY EYE WITNESSES. WE WERE ON OUR WAY HOME TO BOISE AFTER SPENDING SPRING BREAK IN UTAH. WE CONTINUED DRIVING THE REMAINING 2 HRS. HOME, WITH MY HUSBAND HOLDING THE SHADE PANEL CLOSED, SINCE WE WERE AFRAID IT MY GET SUCKED OUT. THE WIND WAS PRETTY DEAFENING. THE WEATHER CONDITIONS AT THE TIME WERE CLEAR AND SUNNY, 75* WITH STRONG WINDS. WE WERE NOT AWARE OF ANY FLYING DEBRIS, NOR DID WE HEAR ANYTHING HIT THE CAR BEFORE THE EXPLOSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403717March 18, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
STARTING LATE AUG2020 THE DASHBOARD STARTING TO SHOW WARNING LIGHTS RANDOMLY AND INCONSISTENTLY. ALL WARNING LIGHTS DO NOT COME AT THE SAME TIME BUT WHEN TURNING THE EXTERNAL LIGHTS ON OTHER WARNING LIGHTS TURN ON AND SO FAR THE CAR HAVE STALLED MORE THAN 4 TIMES WHILE DRIVING UNDER 40 MPH. THE LAST 3 TIMES THE CAR STARTED RIGHT AFTER BEING PARKED AND BUT THIS LAST TIME IT DID NOT AND WHILE I WAS WAITING FOR A TOW ALMOST HAD AN ACCIDENT FROM BEHIND ME AS THE CAR THAT WAS COMING BEHIND ME STOPPED AND WAS HIT BY ANOTHER CAR BEHIND HIM. I TOOK IT TO THE DEALER AND SINCE IT IS OUT OF WARRANTY THEY WOULD NOT TOUCH IT AND ALL THEY DID WAS DISCONNECT THE BATTERY SO THE WARRANTING LIGHTS TURN OFF AND SEND ME BACK OUT AND WITH IN 15 MIN ON THE ROAD THE LIGHTS STARTED TO COMEBACK ON AGAIN BUT THE CAR DID NOT DIE ON THE ROAD. THE CAR IS BARELY 3 YEARS OLD AND ONLY HAVE 14,500 MILES ON IT AND IT IS BECOMING VERY UNRELIABLE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402838March 14, 2021
UNKNOWN OR OTHER
THIS CAR STARTED A FIRE ON THE ROAD WHILE IT WAS IN MOTION, AND AFTER I DROVE IT OVER A MILE ON A CITY STREET ON APRIL 22ND, 2019. I STOPPED THE CAR AND TURNED OFF THE CAR AFTER I SAW SMOKE CAME OUT OF THE HOOD IN FRONT OF DRIVER SIDE WINDSHIELD. I LEFT THE CAR IMMEDIATELY TO CALL FOR HELP. LESS THAN A MINUTE, AFTER I LEFT THE CAR, THE FIRE STARTED, THE FLAMES WENT UP TO 10 FEET HIGH IN A SHORT 2 MINUTES, IN LESS THAN 10 MINUTES, BEFORE THE FIREMEN PUT FIRE OFF, THE CAR WAS BURNED TO THE FRAME WITH NOTHING LEFT INSIDE. THE CAR WAS DRIVEN A LITTLE OVER 6000 MILES AT THE TIME. TOYOTA HAS NOT COVERED ANY OF MY LOSS AND TAKEN THE RESPONSIBILITY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11400275March 10, 2021
SERVICE BRAKES, ENGINE
WHILE DRIVING, THERE IS A LITTLE SHAKES ON THE CAR AND A MESSAGE APPEARED THAT THE ANTI LOCKING BRAKE FAILED. I STOP THE VEHICLE AND I SAW SMOKE COMING FROM THE HOOD. I TURNED OFF THE VEHICLE AND TOOK THE KEY FROM THE IGNITION. A FIRE START COMING OUT OF THE HOOD AND I TOLD MY WIFE TO GET OUT OF THE VEHICLE AND I GET OUT ALSO, THE DRIVER OF A VEHICLE BEHIND US CALLED THE FIRE DEPARTMENT AND IN A FEW MINUTES THE FIRE FIGHTERS ARRIVED AND START EXTINGUISHING THE FIRE. THE FIRE ENGULF THE WHOLE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11399839March 8, 2021
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE IN MOTION. I TRIED TO ACCELERATE TO PASS ON OTHER VEHICLE AND ACCELERATION STALLED OUT. THIS HASS OCCURED ON 3 SEPARATE OCCASIONS. BUT IT IS NOT CONSISTANT ON ALL OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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