Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#10906067September 13, 2016
ENGINE
I STARTED AN EXCESSIVE OIL CONSUMPTION TEST WITH WESTCHESTER TOYOTA ON 2-27-15 AND FAILED ON 4-7-15. SINCE THEN I HAVE BEEN REPEATEDLY TOLD THAT I AM A WAITING LIST AND IT IS UNKNOWN WHEN MY ENGINE WILL B OVERHAULED. MY CURRENT RATE OF OIL CONSUMPTION IS 10 QUARTS OF OIL FOR 3000 MILES AND THIS HAS STEADILY INCREASED. MY EXHAUST IS COATED IN BURNT OIL AND I FEAR THE ENGINE WILL SEIZE AT SOME POINT. YET I AM ON A WAITING LIST FOR OVER A YEAR WITH NO REPAIR DATE IN SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903377September 2, 2016
ENGINE
PURCHASED MY RAV4 USED FROM TOYOTA/SCION OF GRAND RAPIDS AROUND JANUARY/FEBRUARY OF 2016. IT HAD JUST A SMIDGE OVER 77,000 MILES ON IT. MY FIRST OIL CHANGE WAS EARLY DUE TO LOW OIL LIGHT COMING ON. I TOOK IT INTO A PRIVATE OWNED SHOP WHERE IT WAS DISCOVERED THERE WAS HARDLY ANY OIL IN IT AT ALL. CONTACT THE DEALERSHIP, THEY HAD ME BRING IT IN TO CHECK, AND START MY OIL CONSUMPTION TEST. TEST COMPLETED AT 81,711 MILES. THE TECHS "CHECKED IT" AND THAT IT PASSED THE TEST AND THEREFORE, WOULD NOT PERFORM THE REBUILD. ADDITIONALLY, TOLD ME THAT IT'S NORMAL FOR VEHICLES TO CONSUME OIL. I THOUGHT IT WAS A BIT EXCESSIVE, GETTING A LOW OIL LIGHT HALFWAY IN BETWEEN OIL CHANGES. I ACCEPTED THE NEWS THINKING MAYBE IT WAS JUST A FLUKE. AFTER 2,000 MILES, I DECIDED TO RE-CHECK MY OIL. AGAIN, THERE WAS PRACTICALLY NOTHING ON THE DIPSTICK, MY LIGHT HAD NOT TURNED ON. I CONTACTED THE DEALERSHIP AGAIN AND I ASKED ABOUT HAVING ANOTHER TEST DONE. TO WHICH THEY REPLIED, "TOYOTA ONLY ALLOWS 2 FREE TESTS (PER YEAR?)" . SO INSTEAD OF STARTING ANOTHER TEST, I WAS TOLD TO CHECK MY OIL EVERY THOUSAND MILES. AND IF MY LIGHT CAME ON AGAIN, CONTACT THEM AS SOON AS POSSIBLE. THEIR GOAL WAS TO "MAKE IT FAIL" SO THAT THEY WOULD PERFORM THE REBUILD FOR ME. AT THE 1,000 MILE MARK, I CHECKED THE DIPSTICK. ALREADY DOWN TO ABOUT 3/4. I THOUGHT THIS ALONE WAS PRETTY EXCESSIVE. AT THE 2,000 MILE MARK I CHECKED AGAIN. HARDLY ANYTHING ON THE DIPSTICK THIS TIME. COULD NOT READ THE LEVEL PROPERLY. I CONTACTED THE DEALERSHIP AND THE TECH ASKED SOME QUESTIONS. STILL WASN'T "GOOD ENOUGH." I QUESTIONED HIM ABOUT THE NEWEST READING, HE SAID IT WAS "NORMAL" AND GAVE ME SOME GARBAGE ABOUT OIL USE AND THINNING OUT, ETC. HE INSTRUCTED ME TO PUT IN 2 MORE QUARTS OF OIL AND TO KEEP CHECKING EVERY 1,000 MILES. SEEMS TO ME THAT THERE IS DEFINITELY AN ISSUE, AND THE DEALERSHIP IS NOT ACKNOWLEDGING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897371August 20, 2016
SUSPENSION
REAR TIE ROD (SUSPENSION ARM) DISCONNECTED WHILE DRIVING 60 MPH CAUSING DRIVER TO LOSE CONTROL AND SPIN OFF HIGHWAY. VEHICLE WAS SERVICED IN FEBRUARY 2015 FOR THE RECALL (13V383000) THAT ADDRESSES REAR SUSPENSION ARM ADJUSTMENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10895911August 15, 2016
AIR BAGS, SEAT BELTS
VEHICLE WAS BEING OPERATED AT LOW SPEED (15-20 MPH) ON RESIDENTIAL STREET APPROACHING A STOP SIGN. UNDER BRAKING, DRIVER'S AND PASSENGER'S SIDE CURTAIN AIRBAGS DEPLOYED AND DRIVER'S SEAT BELT TENSIONER FIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895784August 14, 2016
SEAT BELTS, VEHICLE SPEED CONTROL, SUSPENSION
I AM THE SECOND OWNER ON THIS CAR AND IT HAS BEEN IN FOR REPAIR 7 TIMES FOR VARIOUS RECALLS. DOES THE LEMON LAW APPLY TO MY CAR? YOU HAVE RECALLED THE ELECTRICAL WINDOWS SUSPENSION SEAT BELTS CRUISE CONTROL WHAT ELSE IS COMING! CLAREMONT TOYOTA IN CALIFORNIA HAD A COMPLETE CHECK ON THE CAR AND I PAID 1500 BUT I STILL SEE RECALLS. WHAT IS GOING ON???? I HAVE ANOTHER APPOINTMENT FOR THE SUSPENSION ON MONDAY 8/15/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894601August 9, 2016
SUSPENSION, WHEELS
ON JULY 31ST, 2015, THE TOYOTA DEALERSHIP PERFORMED A SUSPENSION RECALL WORK TO REPLACE BOTH "REAR #1 LOWER SUSPENSION ARMS". THAT WORK INCLUDED A 4 WHEEL ALIGNMENT AND A PERMANENT SEALANT THAT PREVENTED FUTURE REAR ALIGNMENT OF THE REAR WHEELS. ON AUGUST 3RD, 2016, (APPROX. 13K MILES LATER) THE VEHICLE WAS TAKEN TO A LES SCHWAB TIRE CENTER TO HAVE THE BRAKES INSPECTED. DURING THE BRAKE INSPECTION, THE TECHNICIAN NOTED SEVERE ABNORMAL TIRE TREAD WEAR ON THE INSIDE SHOULDERS OF BOTH REAR TIRES. THE INSIDE SHOULDER OF THE RIGHT REAR TIRE WAS SO SEVERE THAT IT WAS SHOWING STEEL BELTS AND WAS NEAR FAILURE (IMMANENT TIRE BLOWOUT CONDITION). LES SCHWAB NOTED THAT THE FRONT TIRES HAD NORMAL EVEN WEAR. NOTE: THE 4 WHEEL ALIGNMENT PERFORMED ON 7/31/2015 WAS THE ONLY ALIGNMENT PERFORMED PRIOR TO 8/3/2016, THE ALIGNMENT CHECK ON 8/3/2016 INDICATED THE FRONT WHEEL ALIGNMENT WAS VERY CLOSE AND WITHIN TOLERANT RANGE OF THE 7/31/2015 ALIGNMENT, AND THE VEHICLE HAS NOT INVOLVED IN ANY ACCIDENTS SINCE BEFORE 7/31/2015. I BELIEVE THE SAFETY RECALL WORK PERFORMED BY TOYOTA ON 7/31/2015 DID NOT FIX THE STATED PROBLEM IN THE SAFETY RECALL (TOYOTA RECALL 'OPERATION 77TOZ-CSJ' REF: NHTSA CAMPAIGN NUMBER: 13V383000). EITHER THE RECALL WORK WAS NOT PERFORMED CORRECTLY OR THE PARTS OR METHOD OF THE RECALL FAILED TO CORRECT THE ISSUE LEAVING MY CAR WITH AN UNSAFE WHEEL ALIGNMENT CAUSING SEVERE ABNORMAL WEAR ON THE INSIDE SHOULDERS OF THE REAR TIRES LEAVING MY CAR AT RISK OF REAR TIRE BLOW OUT. THE LES SCHWAB TIRE CENTER REPLACED THE TIRES AND THE REAR #1 CONTROL ARMS WITH 'APPROVED AFTER-MARKET PARTS' TO ALLOW FOR A SAFE REAR ALIGNMENT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894251August 8, 2016
ENGINE
CAR COMPLETELY SHUTS DOWN DURING DRIVING. JUST BOUGHT THIS 2 DAYS AGO AND IT'S HAPPENED TWICE ALREADY, ONCE ON CITY ROADS AND ONCE ON HWY. EVERYTHING SHUTS OFF, LIGHTS/ENGINE/EVERYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891939July 31, 2016
ENGINE
CAR LOSING OIL COMPARABLE TO OTHER COMPLAINTS LOGGED BY OWNERS ON VARIOUS BOARDS AND TOYOTA SITES ACROSS WWW. DEALERSHIP REPLACED OIL PAN GASKET AND VALVE COVER GASKET AND PROBLEM IS NOT RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888663July 26, 2016
ENGINE, POWER TRAIN
I WAS DRIVING TO FREDERICKSBURG ON I-95 AROUND MIDNIGHT LAST MONDAY. ALL OF A SUDDEN ALL MY WARNING LIGHTS CAME ON. MY ENGINE MADE A LOUD NOISE, STALLED AND THEN DIED WHILE I WAS DRIVING. I WAS ABLE TO GET MY CAR TO THE RIGHT SHOULDER LUCKILY OR I WOULD HAVE BEEN DEAD PROBABLY. GOT THE CAR TOWED TO THE NEAREST SHOP. THEY SAID I ONLY HAD 1 QUART OF OIL, AND I TOLD THEM I THAT IS IMPOSSIBLE BECAUSE I CHANGE MY OIL ON A REGULAR BASIS. MY OIL STICKER IS IN THE RIGHT SIDE OF MY WINDSHIELD. THEY SAID DUE TO THE LACK OF OIL, I BLEW A PISTON AND A BEARING AND THEY HAD TO TAKE MY ENGINE APART. SO NOW MY WARRANTY APPARENTLY WON'T COVER THIS SO I'M STUCK WITH A CAR WITH NO ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888008July 24, 2016
STEERING
WHENEVER YOU MAKE A LEFT OR RIGHT TURN, THERE IS A CLUNKING NOISE. I HAVE CONTACTED SEVERAL DIFFERENT DEALERSHIPS REGARDING THIS ISSUE FOR OVER 5 YEARS & YET THERE DOESN'T SEEM TO BY A REMEDY. THIS ISSUE SHOULD BE FIXED BY TOYOTA. I AM NOT THE ONLY PERSON TO MAKE THIS COMPLAINT. PLEASE LOOK INTO THIS ISSUE & FIX THE DANGEROUS PROBLEM BEFORE SOMEONE GETS SERIOUSLY INJURED. THIS PROBLEM HAPPENS ALL THE TIME WHEN THE VEHICLE IS IN MOTION ON HIGHWAYS & CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888056July 24, 2016
ENGINE
VEHICLE IS CONSUMING AN EXCESSIVE AMOUNT OF OIL WHICH I FEEL COULD LEAD TO CATASTROPHIC ENGINE FAILURE, AND IF THIS SHOULD OCCUR WHILE I AM DRIVING ON AN EXPRESSWAY AT A HIGH SPEED IT COULD BE DISASTROUS. THE DEALER INSPECTED THE VEHICLE AND SAID THAT THE CONSUMPTION IS NORMAL AT THE RATE OF 1 QT PER 1000 MILES WHICH I DISAGREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885712July 18, 2016
SERVICE BRAKES
MY BRAKES DIDN'T FEEL RIGHT YESTERDAY, 7/17/16 WHEN I APPLIED THEM AT A STOP SIGN, I ROLLED ON OUT INTO THE INTERSECTION BEFORE COMING TO A STOP. THAT PROBLEM CONTINUED SEVERAL TIMES WHILE I WAS OUT AND ABOUT, IT WASN'T CONSTANT. THIS MORNING WHEN I GOT TO THE END OF MY DRIVEWAY MY CAR CONTINUED INTO THE ROADWAY BEFORE COMING TO A COMPLETE STOP. IF THERE HAD BEEN A CAR COMING I WOULD HAVE POSSIBLY BEEN KILLED OR POSSIBLY KILLED SOMEONE. ONCE I ARRIVED AT WORK I CALLED MY HUSBAND AND TOLD HIM I COULD HEAR A HISSING SOUND WHEN I PRESSED THE BRAKE PEDAL, THIS NOISE JUST STARTED TODAY, AND I ALSO TOLD HIM ABOUT NOT STOPPING AT THE END OF OUR DRIVEWAY. I ALSO FORGOT TO MENTION ONCE I SHUT THE VEHICLE OFF WITH MY FOOT STILL ON THE BRAKE PEDAL, THE BRAKE PEDAL PUSHES AGAINST MY FOOT. THIS IS A NEW SYMPTOM AS WELL. WHILE I WAS AT THE BANK DRIVE THRU AFTER WORK MY CAR DIDN'T WANT TO STOP WHEN I PULLED UP TO THE DRIVE THRU. MY HUSBAND TOOK MY VEHICLE TO AUTOZONE TO PRICE A BRAKE BOOSTER AS THIS IS WHAT HE THOUGHT MAY BE THE PROBLEM, (VERY EXPENSIVE AND IT'S A REBUILT PART, NOT EVEN NEW!). WHEN HE ARRIVED HOME WITH MY CAR HE INFORMED ME I CANNOT DRIVE MY CAR UNTIL WE CAN GET IT REPAIRED BECAUSE THE BRAKES ARE PRACTICALLY NOT WORKING AT ALL NOW. I JUST CALLED TOYOTA CUSTOMER CARE 800# AND INQUIRED TO SEE IF THERE IS A CURRENT RECALL ON 2007 RAV 4'S FOR BRAKE TROUBLES. I WAS TOLD NO BUT AFTER RESEARCHING ONLINE I SEE CONSTANT COMPLAINTS FROM OTHER PEOPLE CONCERNING THEIR BRAKE BOOSTER ON THEIR 2007 RAV 4. I WANT IT DOCUMENTED THAT I AM HAVING A SERIOUSLY DANGEROUS PROBLEM WITH MY BRAKES AND IT LOOKS LIKE OTHER PEOPLE ARE AS WELL AND I DON'T THINK I SHOULD HAVE TO PAY FOR A REPAIR THAT APPEARS IS FAULTY ON THE MANUFACTURERS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882833July 5, 2016
STEERING
CLUNKING NOISE WHEN TURNING STEERING WHEEL ON VERY LOW SPEED OR ON CAR THAT IN NOT MOVING. IT WAS DISCOVERED DURING STATE INSPECTION [CAR WAS IN GARAGE AND WAS NOT MOVING]. CAR HAS JUST ABOVE 30,000 MILES, MOSTLY CITY DRIVING, REGULARLY, BUT SHORT DISTANCE COMMUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882235July 2, 2016
STEERING
I HEAR A CLUNK, POP OR KNOCK-TYPE NOISE WHEN TURNING THE STEERING WHEEL. TOYOTA IS AWARE OF THIS (TECH SERVICE BULLETIN ST001-08). TOYOTA REDESIGNED THE INTERMEDIATE SHAFT. HOWEVER, TOYOTA HAS NOT TAKEN THE STEPS TO ISSUE RECALL TO REPLACE THIS DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882236July 2, 2016
SUSPENSION
REAR SWAY BAR LINKS RUSTED AND BROKEN. COLONIAL TOYOTA WANTS TO CHARGE $398 FOR REPLACEMENT WHILE IT ONLY COSTS AROUND $50 FOR THE PART. THUS, TWO COMPLAINS. 1. MANUFACTURER TOYOTA SHOULD COVER THE DEFECTIVE PARTS REPLACEMENT VIA RECALL AS THIS COMPLAIN IS WIDESPREAD. 2. TOYOTA SHOULD REQUIRE DEALER TO NOT CHARGE OUTRAGEOUS AMOUNT FOR THIS AND COVER THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875642June 21, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING AT UNKNOWN SPEEDS, THE BATTERY LIGHT ILLUMINATED AND THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875174June 20, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874850June 17, 2016
STEERING
I HEAR A CLUNK, POP, OR KNOCK-TYPE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. TOYOTA WAS ACUTELY AWARE OF THIS ISSUE (PLEASE SEE ATTACHED TECHNICAL SERVICE BULLETIN ST001-08) AND HAD TO REDESIGN THE INTERMEDIATE SHAFT. UNFORTUNATELY, TOYOTA HAS NOT TAKEN THE STEPS TO RECALL ALL EFFECTED VEHICLES AND REPLACE THIS DEFECTIVE PART. I URGE THE NHTSA TO TAKE IMMEDIATE STEPS TO FORCE TOYOTA TO ISSUE A RECALL AND MAKE THE NECESSARY REPAIRS AS THIS ISSUE HAS BEEN WITNESSED IN A LARGE PROPORTION OF THE 06-07 TOYOTA RAV4 VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872553June 5, 2016
ENGINE
SINCE 2015 I WAS INFORMED BY THE ELGIN TOYOTA DEALERSHIP DURING MY OIL CHANGES THAT MY TOYOTA 2007 RAV4 HAD VIRTUALLY NO OIL. THE DEALERSHIP REPLENISHED IT AND 1000 MILES LATER THE OIL LIGHT COMES ON AND NO OIL WAS REGISTERED ON THE DIPSTICK. SEPT 2015 I WAS FINALLY TOLD ABOUT AN OIL CONSUMPTION TEST WHICH THEY SAID I PASSED YET OIL WOULD DISAPPEAR NOW WITHIN 800 MILES. THEY AGREED TO DO ANOTHER OIL CONSUMPTION TEST AND DURING THAT TIME THE OIL LIGHT CAME ON SO I DROVE TO THE NEAREST DEALERSHIP WHICH WAS IN ST. CHARLES, IL. THEY TOLD ME THERE WAS NO OIL IN THE CAR AND THE ELGIN DEALERSHIP SHOULD HAD NEVER PASSED MY CAR. I HAD TO DO A 3RD OIL CONSUMPTION TEST BECAUSE I WAS A FEW MILES OVER THE REQUIRED MILEAGE FOR THE 2ND TEST TO BE VALID. IN FEBRUARY 2016 I FAILED THE OIL CONSUMPTION TEST AND THEY PUT ME ON THE WAIT LIST AND TOLD ME THEY'RE OUT OF PARTS TO FIX THE CAR. DESPITE REPEATED PHONE CALLS TO SERVICE MANAGER AND OPEN CASE AT THE RECOMMENDED TOLL FREE # I HAVE NOT BEEN TAKING CARE OF. THE CAR CAN NOT DRIVE EVEN 400 MILES WITHOUT ME REFILLING THE OIL. THEY BASICALLY TOLD ME THERE IS NOTHING THEY CAN DO AND THE DISTRICT MANAGER DID NOT APPROVE A RENTAL CAR. I AM A PROFESSIONAL BUSINESSWOMAN AND HAVE TO GO UNDER MY VEHICLE EVERY 2 DAYS! I HAVE TO PURCHASED A 5 QUART JUG OF OIL EVERY TWO WEEKS AND WAS TOLD TO KEEP MY RECEIPTS BECAUSE THEY WILL REIMBURSE ME, WHICH AT THIS POINT I DON'T BELIEVE THEM BECAUSE THEY DON'T APPEARED TO HAVE ANY ATTENTION ON FIXING THE PROBLEM. I'M WORRIED MY ONLY MEANS OF TRANSPORTATION WILL BLOW ITS ENGINE WHICH IS WHAT TOYOTA PROBABLY WANTS TO HAPPEN SO THEY CAN BLAME ME AND THAT'S ONE LESS PERSON THEY HAVE TO DEAL WITH. I PAID OVER 20K FOR THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872385June 3, 2016
STEERING
THE INTERMEDIATE STEERING SHAFT IS MAKING CLUNK NOISE WHEN TURNING THE STEERING AT LOW SPEEDS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I AM FEARED TO DRIVE THIS VEHICLE AND THE STEERING IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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